2015 GMC Canyon

SEVERAL TIMES OVER PAST MONTH AND TIME SINCE I HAVE OWNED THE VEHICLE . THE POWER STEERING MODULE WILL GO OUT DURING DRIVING. WHEN THIS HAPPENS POWER STEERING IS LOST AND I RECEIVE WARNING CHIME AND AM NOT ABLE TO STEER PROPERLY. I AM VERY CONCERNED THIS COULD CAUSE A CRASH. GM IS OFFERING NO HELP BECAUSE MY VEHICLE VIN DOES NOT SHOW UP UNDER THE RECALL.

POWER STEERING AND STABILITRAK INTERMITTENTLY GO OUT. HAS HAPPENED WHILE DRIVING STRAIGHT AND ALSO WHILE TURNING. LUCKILY THERE WAS NO TRAFFIC NEARBY WHILE TURNING. IT DOES SO WITHOUT WARNING AND WILL RESET AFTER TURNING VEHICLE OFF (SOMETIMES TAKES MORE THAN ONE TRY). I UNDERSTAND THERE IS A RECALL FOR THE SAME PROBLEM, BUT ONLY ON VEHICLES BUILT BETWEEN CERTAIN DATES. UNFORTUNATELY MY VEHICLE FALLS OUTSIDE THE RECALL PARAMETERS. THIS IS A SERIOUS SAFETY ISSUE THAT GMC NEEDS TO ADDRESS

DRIVING DOWN THE ROAD AT 50 MPH AND, WITHOUT WARNING, THE POWER STEERING FAILED. AFTER THE FAILURE, WARNINGS APPEARED TELLING ME TO HAVE POWER STEERING AND STABILITRAK SERVICED.THERE WAS NO WARNING, NO PRIOR ISSUES. THIS COULD HAVE BEEN EXTREMELY DANGEROUS HAD IS HAPPENED IN THE SHARP CURVE OR TURN AS THE ONLY EASY WAY TO STEER THIS TRUCK WITHOUT POWER STEERING IS GOING STRAIGHT. I WAS ABLE TO SAFELY GET THE TRUCK HOME, BUT IT WAS DIFFICULT TO MANEUVER. TOOK TRUCK TO THE GM DEALER AND THEY REPORT THAT THE "STEERING GEARBOX LOST COMMUNICATION WITH THE POWER STEERING MODULE. A FAILED STEERING ASSEMBLY." AFTER RESEARCHING AND FINDING THAT THIS IS A KNOWN AND COMMON ISSUE WITH THE 2015 CANYON AND COLORADO, I WAS TOLD MY VEHICLE IS NOT PART OF A STEERING RECALL AND THAT IT WILL BE $2,300 TO FIX IT. THE VEHICLE ONLY HAS 33,000 MILES ON IT AND IS WELL KEPT. TO ME, THIS IS A MANUFACTURER QUALITY ISSUE AND SHOULD BE ADDRESSED AS A GM SAFETY FAILURE AND RECALL. GMS FAILURE TO EXPAND THE RECALL AROUND THE STEERING ISSUES IN THESE VEHICLES IS GOING TO RESULT IN A MAJOR TRAGEDY. AND MANY PEOPLE SEEM TO BE PAYING A LOT OF MONEY TO FIX A KNOWN ISSUE AND FAILURE ON THE PART OF THE MANUFACTURER.

WHILE DRIVING AT ANY SPEED THE SERVICE POWER STEERING DRIVE WITH CARE WARNING COMES ON AND I IMMEDIATELY LOSE CONTROL OF STEERING ASSIST PULLING THE STEERING FROM MY HANDS. SECONDS LATER A SERVICE STABILITRAK WARNING COMES ON. I CAN PULL OVER AND TURN THE TRUCK OFF AND THE POWER STEERING RETURNS WHEN STARTED. IT CAN CONTINUE WORKING FOR A FEW MINUTES OR A FEW DAYS THERE'S NO PATTERN TO ITS MALFUNCTION. THE RECALL DATE IS JANUARY 6 2015 TO MARCH 19 2015 AND MY TRUCK WAS MANUFACTURED IN APRIL 2015 SO MY TRUCK DOESN'T COME UP IN THE RECALL. BUT I FEEL THEY NOT ONLY MADE A MISTAKE IN THE MANUFACTURING CAUSING THE RECALL BUT THEY MADE A MISTAKE IN THE RECALL WINDOW AND IT SHOULD BE EXTENDED BEYOND MARCH 19TH. I HAVE TAKEN MY TRUCK TO A DEALER AND THEY HAVE DIAGNOSED THE PROBLEM AS INTERMITTENT STEERING GEAR FAILURE AND ARE CHARGING ME $2339.00 TO FIX WHAT I BELIEVE SHOULD BE PART OF GMS RECALL. I HAVE ATTACHED PHOTOS OF THE DASH WARNINGS AND THE SPEED THAT IT HAPPENED. THIS MALFUNCTION IS EXTREMELY DANGEROUS WHEN IT HAPPENS IN A TURN.

MY POWER STEERING/STABILITRAK WILL RANDOMLY "FAIL" I WILL BE DRIVING ALONG AT NORMAL SPEEDS AND AN ALERT MESSAGE WILL POP-UP ON MY DASH THAT SAYS "POWER STEERING FAILURE" AND "STABILITRAK ERROR" AND MY VEHICLE INSTANTLY LOOSES ALL POWER STEERING. MY TRUCK IS CURRENTLY AT THE GMC DEALERSHIP AND I HAVE STARTED A CLAIM WITH GENERAL MOTORS. THE ENTIRE REPAIR IS GOING TO COST $2,330 AND GM IS SAYING THEY WILL ONLY COVER $350 OF THE REPAIR, AND I WILL BE RESPONSIBLE FOR COVERING THE REMAINING $1,980. I HAVE SEEN ONLINE WHERE A LOT OF THESE TRUCKS ARE HAVING THIS PROBLEM, I THINK GM NEEDS TO DO SOMETHING ABOUT THIS.

WHILE DRIVING ACROSS PARKING LOT AT 8 MPH, VEHICLE LOST POWER STEERING CONTROL WITHOUT WARNING. ENGINE AND OTHER ELECTRONICS CONTINUED TO OPERATE, HOWEVER VEHICLE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. I STOPPED VEHICLE, TURNED OFF IGNITION, AND RESTARTED, POWER STEERING AND TRACTION CONTROL LIGHTS WENT OFF AND VEHICLE RETURNED TO NORMAL OPERATION. THIS ALSO OCCURRED ABOUT 2 WEEKS AGO, IN HEAVY TRAFFIC WHEN I WAS GOING ABOUT 10MPH, ALL POWER STEERING ASSIST SUDDENLY DISAPPEARED, AGAIN UPON SHUT DOWN AND RESTART, ALL RETURNED TO NORMAL. I INITIALLY THOUGHT THE ENGINE DIED. VEHICLE HAS 94K MILES.

MY POWER STEERING STOPPED WORKING WHILE DRIVING AROUND A CURVE AT APPROXIMATELY 35 MPH. FORTUNATELY, I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND STOP BY APPLYING SIGNIFICANT PHYSICAL FORCE TO THE STEERING WHEEL. THE INSTRUMENT PANEL DISPLAYED TWO WARNINGS. THE FIRST INDICATED THE POWER STEERING SYSTEM REQUIRED SERVICE AND THE SECOND INDICATED THE TRACTION CONTROL SYSTEM REQUIRED SERVICE. I THEN TURNED THE IGNITION OFF AND THEN RESTARTED THE VEHICLE. THE POWER STEERING AND TRACTION CONTROL WARNINGS WERE NO LONGER PRESENT AND THE POWER STEERING WAS AGAIN FUNCTIONAL. I THEN CONTACTED THE DEALER AND ARRANGED FOR THEM TO DIAGNOSE THE PROBLEMS THE FOLLOWING MORNING. THEIR SERVICE RECORD INDICATED A CODE C0545 (STEERING TORQUE SENSOR CORRUPT) HAD BEEN LOGGED. THEY CLEARED THE ERROR CODE AND INDICATED THEY COULD NOT FIND ANYTHING ELSE WRONG. THE SERVICE RECORD ALSO STATED THAT "IF THE ISSUE REOCCURS, ADVISED ON STEERING GEAR $1800.00". I PICKED UP THE VEHICLE THAT AFTERNOON AND ONCE AGAIN EXPERIENCED THE SAME ISSUE AT APPROXIMATELY 65 MPH WHILE ON THE WAY HOME. AS BEFORE, I PULLED OFF TO THE SIDE OF ROAD, TURNED OFF THE IGNITION, RESTARTED THE VEHICLE AND DROVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.