When pressing brakes to start the car the pedal goes all the way to the floor with little or no resistance. It has happened three times in 3 months. Took it to GM dealer after the first two incidents and they did a software update. Took it in again after the third incident and they did nothing.
2024 GMC Acadia
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Acadia years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 55 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
55 reportsWhile using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as…
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While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle lik…
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This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
When the vehicle is in reverse and you are backing the emergency brake suddenly comes on practically giving you whiplash. This happens randomly and without any obstruction or reason for the emergency brake to come on. It has happened many times. This morning it slammed the emergency brake on 4 times in a row I didn't think I…
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When the vehicle is in reverse and you are backing the emergency brake suddenly comes on practically giving you whiplash. This happens randomly and without any obstruction or reason for the emergency brake to come on. It has happened many times. This morning it slammed the emergency brake on 4 times in a row I didn't think I was going to be able to back up as it kept kicking the emergency brake on. Based on what I have seen on the internet many 2024 GMC Acadia owners are having similar problems. GM needs to fix this!
I bought a brand new GMC Acadia at Thompson GMC in Raleigh NC. From day 1 I have been having a issue with the tire pressure sensors disconnecting from the system. Thompson GMC was giving me attitude for bringing it back so many times so I brought it to Leith GMC in Wendell NC for diagnoses. Both shops referred to GM TSB (Technic…
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I bought a brand new GMC Acadia at Thompson GMC in Raleigh NC. From day 1 I have been having a issue with the tire pressure sensors disconnecting from the system. Thompson GMC was giving me attitude for bringing it back so many times so I brought it to Leith GMC in Wendell NC for diagnoses. Both shops referred to GM TSB (Technical Service Bulletin) PIT6188 which they both tried the reprogramming with no such luck. I was advised to wait for GM to come up with a fix and refused a loaner for the time unless I paid (GM customer care confirmed I would have to pay up front for a loaner). It is now 6 months later and I am still driving a vehicle where lights still come up on the dashboard and no fix. I get no where with the dealerships and GM customer care (case # 9-14086984106) advises me I have to keep bringing it to the dealership. No one can give me a update on when this will be fixed and I am constantly getting a run around. Please help.
On our drive home from Colorado back to Wyoming. Our 2024 GMC Acadia AT4 had 3,076 miles on the SUV. No problems leading up to this point. Has we crossed the Wyoming boarder emergency light comes off shut vehicle off immediately. Oil pressure low. I pulled over on the side of the road called OnStar for a tow truck. This all took…
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On our drive home from Colorado back to Wyoming. Our 2024 GMC Acadia AT4 had 3,076 miles on the SUV. No problems leading up to this point. Has we crossed the Wyoming boarder emergency light comes off shut vehicle off immediately. Oil pressure low. I pulled over on the side of the road called OnStar for a tow truck. This all took place [XXX] on Sunday. Dealership says the oil pumped failed. GMC needs to issue out a recall for this. I see other people out there deal with the same issue online. It really sucks I put down nice down payment for our family vehicle. Then this happens. We are down a SUV now, I have to pay the taxes on the car $3,239.40 and still making a payment on a car that I can’t drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving and making a left turn at a traffic light when all of a sudden, every light lit up on my dashboard. Then the dashboard turned completely black along with the radio screen. When the dashboard went black, I tried to stop by hitting the brakes to pull over. The brake pedal went all the way to the floor, and I had z…
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I was driving and making a left turn at a traffic light when all of a sudden, every light lit up on my dashboard. Then the dashboard turned completely black along with the radio screen. When the dashboard went black, I tried to stop by hitting the brakes to pull over. The brake pedal went all the way to the floor, and I had zero brakes. I was able to coast to a dirt shoulder where the vehicle stopped due to friction and gravity. The brakes never worked to aid in stopping the motion of my vehicle. I had my vehicle towed immediately to the dealership where I bought it.
THE SUPER CRUISE RANDOMLY KICKS OUT SOMETIMES IN THE MIDDLE OF A LANE CHANGE AND HAS EVEN KICKED OUT GOING OVER A HILL AND SENT THE CAR INTO THE OTHER LANE OF ON COMING TRAFFIC ITS HAS BEEN TO THE DEALER 3 TIMES IN THE FIRST 3 MONTHS OF OWNERSHIP FOR A TOTAL OF 18 DAYS IN THE SHOP GM SAYS THERE IS NO FIX AT THIS TIME. THIS HAS H…
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THE SUPER CRUISE RANDOMLY KICKS OUT SOMETIMES IN THE MIDDLE OF A LANE CHANGE AND HAS EVEN KICKED OUT GOING OVER A HILL AND SENT THE CAR INTO THE OTHER LANE OF ON COMING TRAFFIC ITS HAS BEEN TO THE DEALER 3 TIMES IN THE FIRST 3 MONTHS OF OWNERSHIP FOR A TOTAL OF 18 DAYS IN THE SHOP GM SAYS THERE IS NO FIX AT THIS TIME. THIS HAS HAPPENED NUMEROUS TIMES
GMC told me I needed to contact you regarding my third row seats not going down flat. The headrest will not flip forward causing me not to be able to use my vehicle as intended.
The automatic braking system activates when there is no danger of collision or impact. During heavy rain, backing out of a parking space, with no hazard activating the emergency braking system near your vehicle, the emergency braking system will activate every 2-3 feet driven- sometimes occurring 6-8 times when trying to back ou…
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The automatic braking system activates when there is no danger of collision or impact. During heavy rain, backing out of a parking space, with no hazard activating the emergency braking system near your vehicle, the emergency braking system will activate every 2-3 feet driven- sometimes occurring 6-8 times when trying to back out of space. This is a safety hazard because you’re left sitting in a roadway with no control over vehicle. Your chances of being hit by oncoming traffic, because your vehicle stops itself over and over, is high. Not only is the automatic braking jarring, you have to sit in oncoming traffic while the emergency parking brake releases. The emergency braking system will also activate without cause when backing down a hill, even on a sunny and clear day. This poses a danger when trying to parallel park, on a hill, in busy traffic. Have not reported to service center or manufacturer. Seems to be a system sensitivity issue that is a non serviceable issue. Problem occurred when vehicle under 1,000 miles and continues at 5,000 miles.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA26006 · Electronic Brake Module Component Failure
Opened Aug 21, 2026 · No close date supplied
Status: open (inferred from source dates) · Service Brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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