Back up camera randomly stops working (black screen-completely gone, or blue screen). Dash will randomly dim on its own and does not go back to normal unless car is shut off and turned back on. adaptive cruise control will disengage for no apparent reason. stabilitrak will flash on screen but no other indicators or reasons; noth…
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Back up camera randomly stops working (black screen-completely gone, or blue screen). Dash will randomly dim on its own and does not go back to normal unless car is shut off and turned back on. adaptive cruise control will disengage for no apparent reason. stabilitrak will flash on screen but no other indicators or reasons; nothing happens with car. Occasionally the blind spot mirror lights will not light up when vehicle is present.
NHTSA ODI #11738492
Mileage unknown · Nov 29, 2025
Forward Collision Avoidance
My front camera that detects the front collision and helps with adaptive cruise control just went dark. I thought maybe it would reset after turning engine off and restarting it, but it didn’t help. Not sure what happened.
NHTSA ODI #11702024
Mileage unknown · Jul 3, 2024
Electrical SystemForward Collision AvoidanceCrash
I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didn’t work, my back up camera in and out . My braking and stability were on and off. Then weird codes like. Engine at half power, unable to shift soon and speed contro…
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I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didn’t work, my back up camera in and out . My braking and stability were on and off. Then weird codes like. Engine at half power, unable to shift soon and speed control out. Then if I hit a bump message went away and speed control back on. I’ve taken care into another GMC dealer because dealer I bought my car at , closed up and took off!! Took it to closet dealer. Not long after repairs same issues started! So many different problems all at once! I have been treated horribly during these issues by dealership and extended warranty company. Dealer had my car for 3 weeks ! They couldn’t figure out the problem. I sat there for 4 hrs sent me home told to come back for 9 mile test! Why in 4 hrs that wasn’t done. So again the unable to shift message back on! I get in my car it starts but won’t shift ! Dealer charged me 250 to tow to shop! When they said I’d be fine ! I had more issues again and again! I’ve been driving over 40 yrs no accidents. I bumped into someone during a huge traffic jam in Ohio! Braking didn’t work no warning even . I should speak to a lawyer and could explain more to a person on filing these complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11598664
Mileage unknown · Feb 22, 2023
Electrical SystemForward Collision Avoidance
While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on…
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While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on the Interstate with vehicles traveling at a high rate of speed.
NHTSA ODI #11508507
Mileage unknown · Oct 21, 2022
Forward Collision Avoidance
The Automatic braking assist feature goes off at times when there is no threat of hitting something. It happens when pulling into a garage and also on the road while driving. There have been several occasions when this happened and the car suddenly brakes which could have resulted in being rear-ended. The car suddenly brakes eve…
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The Automatic braking assist feature goes off at times when there is no threat of hitting something. It happens when pulling into a garage and also on the road while driving. There have been several occasions when this happened and the car suddenly brakes which could have resulted in being rear-ended. The car suddenly brakes even if there is no danger of running into a car (or garage) in front of me. It has not been inspected (yet) but it seems to be increasingly becoming more of an issue lately. There were no warning lamps or messages just the sudden, hard-braking and loud noise/buzzing it makes when it happens. There have been several occasions but I'm listing the most recent one below.
NHTSA ODI #11490316
Mileage unknown · Sep 5, 2022
Forward Collision Avoidance
Twice this vehicle has exhibited this behavior. The collision avoidance system would flash a red warning on the HUD showing that a pedestrian was in front of the vehicle with the vehicle brakes 'hard' engaging causing the vehicle to 'nose dive' even though there was no pedestrian in front of the vehicle. This is disconcerting …
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Twice this vehicle has exhibited this behavior. The collision avoidance system would flash a red warning on the HUD showing that a pedestrian was in front of the vehicle with the vehicle brakes 'hard' engaging causing the vehicle to 'nose dive' even though there was no pedestrian in front of the vehicle. This is disconcerting to those inside the vehicle and potentially be a crash issue with any vehicle following to close behind my Acadia. This may be an issue with the sensors/software used by GM and thus a safety issue that should be reviewed.
NHTSA ODI #11482891
Mileage unknown · Sep 29, 2021
Electrical SystemForward Collision AvoidanceVehicle Speed Control
The vehicle was purchased brand new from Serra GMC in Washington Michigan in April 2020. It has been back to the dealer 5 times for the same issue, with another 4 times that it was not taken into dealer! Reoccurring issue involves the instrument cluster, All gages and visual indicators go to zero (speed, tach, fuel, temp, etc..…
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The vehicle was purchased brand new from Serra GMC in Washington Michigan in April 2020. It has been back to the dealer 5 times for the same issue, with another 4 times that it was not taken into dealer! Reoccurring issue involves the instrument cluster, All gages and visual indicators go to zero (speed, tach, fuel, temp, etc...) as well as getting a notification that the traction control is disabled, the ABS is disabled, cruise is disabled, and other electronic aid. This happens at highway speeds and to loose all function is a safety concern, it is not repeatable and happens randomly but it is the same issue. The dealer claims to fix the issue but it always comes back. GM has told me to accept the issue as its not detectable however this is unacceptable as it puts my family at risk. I have videos of the instrument cluster going to zero but its to big to attached - I can provide it if you contact me or tell me how to share it
NHTSA ODI #11434839
55 miles · Dec 15, 2020
Electrical SystemForward Collision Avoidance
BRAND NEW VEHICLE. PURCHASED ON 10/30/2020. FRONT COLLISION KEEPS FLASHING A RED LIGHT IN THE TOP OF DASH THAT SHOWS UP IN WINDSHIELD. THIS HAPPENS WITH NO OTHER VEHICLES ON THE ROAD AT RANDOM TIMES. WHEN THE VEHICLE NEEDS TO STOP OR WARN YOU IT WILL NOT. IT WILL JUST LET YOU HIT A PEDESTRIAN OR ANOTHER CAR. WE NOTICED THAT…
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BRAND NEW VEHICLE. PURCHASED ON 10/30/2020. FRONT COLLISION KEEPS FLASHING A RED LIGHT IN THE TOP OF DASH THAT SHOWS UP IN WINDSHIELD. THIS HAPPENS WITH NO OTHER VEHICLES ON THE ROAD AT RANDOM TIMES. WHEN THE VEHICLE NEEDS TO STOP OR WARN YOU IT WILL NOT. IT WILL JUST LET YOU HIT A PEDESTRIAN OR ANOTHER CAR. WE NOTICED THAT THE SAME THING IS HAPPENING WITH THE REAR SAFETY CROSS TRAFFIC.
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence & remedy
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence & remedy
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence & remedy
Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence & remedy
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Consequence & remedy
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22006 · Rear-View Camera Failure
Opened Jul 22, 2022 · Closed Nov 21, 2022
Status: closed (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certain MY2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional RVC surround vision feature (UV2). GM will replace the coaxial cables with properly crimped connectors.In view of the recall action being taken by GM, ODI is closing this preliminary evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov. The ODI identification numbers for the complaints cited above can be found below: 11343838, 11390254, 11406709, 11415261, 11415501, 11425365, 11429267, 11431846, 11446363, 11463278, 11463901, 11471702, 11475437, 11476809, 11477176, 11481806, 11484360, and 11484360.
2020 GMC Acadia Problems, Complaints & Recalls | Skip That Year
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