2018 GMC Acadia

The contact owns a 2018 GMC Acadia. The contact stated while driving at undisclosed speed, the steering assist reduced warning light illuminated. The contact's husband attached a portable diagnostic tester to the vehicle, and P0128 was the failure code. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 78,000.

For the last 6 months, I keep getting a "shift to Park" message on my dashboard indicating that my vehicle is not in park (in which it is). The problem is getting wors, so I called GMC on 5/14/26 to inquire and was informed that my VIN number WAS not include in the resent class action lawsuit for this issue. I then found out by searching myself on line for other complaints that GMC is very aware of this situation and yet refuses to fix the issue free of charge to customers. According to TSB 19-NA-206, t does list my year , make and model of vehicle affected by this faulty part. On 5.15.26, I called the dealership to inquire and was informed that my VIN was not covered under warranty (which I had already known), and that that service I would have to pay lots of money out of pocket for it. The service tech did look in the system and claims (without me even knowing that they had did that repair already....He lied I'm for sure). I informed him well if they did repair that part, and I'm still getting an error message about the same thing, clearly its faulty and the dealership should be responsible for fixing it. This was not the case as I was informed it would have to be out of my pocket. This mess is unfair! GMC is well aware of this faulty pat on vehicles, and to refuse to fix it free of charge is just down right hurtful! GMS is responsible for repairing this part on everyone's vehicle as it is a hazard to everyone and the community to have a vehicle unstable to be able to slide away from a parked position. This is such a road hazard, something has to be done about it. It's not far that I am expected to pay for these faulty wiring costs out my pocket when its a faulty issue GMC is very well aware of.

When I put the car in park and shut off the vehicle, I am getting a shift to park message with an audible sound. The car is in park already. Happens every time almost. It’s not showing up as a recall under my vin. Just got the car. I have seen more recall issues on Google and am concerned those will also occur which are more serious and aren’t listed either.