2018 GMC Acadia

VEHICLE ENGINE WAS RUNNING WHEN I CAME TO A STOP AND SHIFTED TO PARK. I RECEIVED AN ERROR INDICATING "ACTION REQUIRED - SHIFT TO PARK." I DID NOT LET OFF OF THE BRAKE PEDAL BECAUSE I WAS UNSURE IF THE VEHICLE HAD ACTUALLY SHIFTED INTO PARK. WITH THE BRAKE PEDAL APPLIED, I ATTEMPTED TO SHIFT TO NEUTRAL AND DRIVE, THEN SHIFT BACK TO PARK, AND RECEIVED THE SAME ERROR. WITH MY FOOT STILL ON THE BRAKE, I TURNED THE IGNITION OFF, BUT THE ELECTRONICS WOULD NOT POWER OFF AND THE ERROR CONTINUOUSLY DISPLAYED ON THE DASH. I STARTED THE ENGINE AND REPEATED THIS PROCESS MULTIPLE TIMES WITH THE BRAKE PRESSED BEFORE CHANGING GEARS AGAIN, SHIFTING INTO PARK, THEN APPLYING THE ELECTRONIC PARKING BRAKE WITH THE ENGINE RUNNING. IT WAS ONLY THEN THAT I TURNED MY ENGINE OFF AGAIN, AND THE ERROR FINALLY NO LONGER DISPLAYED. SINCE THE ERROR WAS NO LONGER DISPLAYING, I COULD ONLY HOPE THAT MY VEHICLE WAS ACTUALLY IN PARK, BUT FELT REASSURED THAT THE ELECTRONIC PARKING BRAKE WAS ENGAGED. PLEASE INVESTIGATE THIS SAFETY CONCERN THAT SEEMS TO BE AFFECTING MANY OF THESE VEHICLES.

WE HAVE AN ISSUE WITH THE GEAR SHIFT, SINCE THREE WEEKS AGO WE CAN'T TURN OFF THE ENGINE AS A NORMAL PROCEDURE BECAUSE THE SENSOR OF THE GEAR SHIFT DOESN'T DETECT THE SHIFT IS IN 'P' PARKING, WE CONTINUALLY RECEIVE A MESSAGE FROM THE SCREEN. 'PUT YOUR SHIFT IN 'P', BUT IN THIS PRECISE MOMENT THE SHIFT WAS IN PARKING MODE, SO WE CAN'T TURN OF THE ENGINE. WE RECEIVE A NOTIFICATION FROM THE MECHANICAL WORKSHOP THAT THE ISSUE COULD BE THE ELECTRICAL HARNESS, BUT THEY DOESN'T GIVE US WHEN COULD BE CHANGED, SO RIGHT NOW WE HAVE MORE THAN TWO WEEKS WITHOUT USE THE VEHICLE, THEY DO NOT RECEIVE A OFFICIAL FEEDBACK FOR THE PLANT YET.

WHEN SHUTTING THE ACADIA OFF IT PROMPTS A MESSAGE SAYING MUST BE IN PARK. IT IS IN PARK BUT COMPUTER IS NOT RECOGNIZING IT. THIS FORCES YOU TO LEAVE CAR RUNNING. IF YOU DONT THEN YOUR BATTERY WILL GO DEAD. WHEN SPEAKING TO LOCAL DEALERSHIP THEY ARE AWARE OF ISSUE BUT DONT KNOW ANYTHING TO RESOLVE IT. CUSTOMERS SHOULDN'T HAVE TO PAY FOR THIS SINCE IT'S A SAFETY ISSUE.

WHEN PUTTING MY VEHICLE IN PARK AND PRESSING THE ENGINE OFF BUTTON, I GET AN ERROR MESSAGE "SHIFT TO PARK", AND THE VEHICLE BEEPS AND WILL NOT TURN OFF THE ELECTRICAL, BUT THE CAR IS ALREADY IN PARK. I AM UNABLE TO TURN OFF MY VEHICLE COMPLETELY. I HAVE TO PRESS START AGAIN AND PUT THE CAR IN REVERSE AND BACK TO PARK, SOMETIMES MULTIPLE TIMES IN ORDER FOR THE VEHICLE TO REGISTER THAT IS IN PARK AND ALLOW ME TO SHUT OFF MY VEHICLE COMPLETELY. I AM CONCERNED THAT THE VEHICLE MAY NOT ACTUALLY BE IN PARK WHEN I PUT IT IN PARK. I DO NOT WANT IT TO ROLL DOWN A HILL AND I WANT TO BE ABLE TO TURN OFF MY CAR WITHOUT BEING CONCERNED IT WILL CONTINUE TO RUN ELECTRICAL AND KILL MY BATTERY.

WHEN PUTTING MY VEHICLE IN PARK AND PRESSING THE ENGINE OFF BUTTON, I GET AN ERROR MESSAGE "SHIFT TO PARK", AND THE VEHICLE BEEPS AND WILL NOT TURN OFF THE ELECTRICAL, BUT THE CARE IS ALREADY IN PARK. I AM UNABLE TO TURN OFF MY VEHICLE COMPLETELY. I HAVE TO PRESS START AGAIN AND PUT THE CAR IN REVERSE AND BACK TO PARK, SOMETIMES MULTIPLE TIMES IN ORDER FOR THE VEHICLE TO REGISTER THAT IS IN PARK AND ALLOW ME TO SHUT OFF MY VEHICLE COMPLETELY. I AM CONCERNED THAT THE VEHICLE MAY NOT ACTUALLY BE IN PARK WHEN I PUT IT IN PARK. I DO NOT WANT IT TO ROLL DOWN A HILL AND I WANT TO BE ABLE TO TURN OFF MY CAR WITHOUT BEING CONCERNED IT WILL CONTINUE TO RUN ELECTRICAL AND KILL MY BATTERY.

TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN PLACING THE VEHICLE INTO PARK, "ACTION REQUIRED, SHIFT TO PARK" APPEARED AND A WARNING CHIME SOUNDED. WHEN THE VEHICLE WAS PLACED INTO PARK AND SHUT OFF, THE BEEPING NOISE CONTINUED. UPON STARTING THE VEHICLE, THE WARNING NOISE AND INDICATOR TURNED OFF AND THE VEHICLE OPERATED NORMALLY. BUDD BAER AUTO (71 MURTLAND AVE, WASHINGTON, PA 15301, 724-914-6670) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE SERVICED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT GUARANTEE THAT THE PART WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

2018 GMC ACADIA VIN [XXX] MY CAR HAS 41,000 MILES. WHEN I PARK AND TRY TO SHUT MY CAR OFF A MESSAGE POPS UP THAT SAYS "SHIFT TO PARK". IT WILL NOT ALLOW ME TO SHUT MY CAR OFF BECAUSE IT DOES NOT IDENTIFY THAT IT IS IN FACT IN PARK. TODAY IT TOOK ME 15 MINUTES OF TURNING MY CAR OFF AND ON AND SHIFTING IN AND OUT OF PARK TO GET IT OFF. TWO DAYS AGO MY CAR STARTED TO ROLL BACKWARDS AS IF IT WERE IN NEUTRAL. THIS IS A SERIOUS SAFETY HAZARD AND NEEDS TO BE RECALLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

GMC ACADIA "SHIFT TO PARK". THE SUVS FAIL TO DETECT WHEN THE GEAR SHIFT LEVER IS MOVED TO PARK. THE DASH BOARD SHOWA A MESSAGE ON THE INSTRUMENT CLUSTERS THAT SAYS SHIFT TO PARK EVEN THOUGH THE GEAR SHIFT LEVERS ARE ALREADY IN PARK. IN ADDITION TO LOSING THE ABILITY TO SHUT OFF AND LOCK THE SUVS, I WAS UNABLE TO TURN THE SUV OFF AFTER ATTEMPTING TO DO SO SERVERAL TIMES.

TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN THE VEHICLE WAS TURNED OFF, THE INSTRUMENT PANEL REMAINED ILLUMINATED AND "PUT THE VEHICLE IN PARK" WAS DISPLAYED. AS A RESULT, THE BATTERY DIED. THE CONTACT CALLED RENO BUICK GMC CADILLAC AT 775-333-0000 (LOCATED AT 900 KIETZKE LN, RENO, NV 89502) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.