NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
702 reports37,500 miles · Jul 22, 2020
Electrical System
1. THE BATTERY TOTALLY DIES AFTER SITTING FOR 3 DAYS. 2. SOMETIMES A WARNING MESSAGE APPEARS "SHIFT INTO PARK" WHEN THE SHIFTING HANDLE IS IN PARK AND SOMETIMES PREVENTS TURNING THE ENGINE OFF. SOMETIMES AFTER TRYING SEVERAL TIMES IT STOPS THE ENGINE BUT DASH LIGHTS REMAIN ON. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND THEY …
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1. THE BATTERY TOTALLY DIES AFTER SITTING FOR 3 DAYS. 2. SOMETIMES A WARNING MESSAGE APPEARS "SHIFT INTO PARK" WHEN THE SHIFTING HANDLE IS IN PARK AND SOMETIMES PREVENTS TURNING THE ENGINE OFF. SOMETIMES AFTER TRYING SEVERAL TIMES IT STOPS THE ENGINE BUT DASH LIGHTS REMAIN ON. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND THEY DO NOT HAVE A DEFINATIVE SOLUTION.
NHTSA ODI #11340842
25,000 miles · Jul 20, 2020
Power Train
WITH VEHICLE STATIONARY, I ATTEMPTED TO PLACE THE TRANSMISSION IN "PARK" AND TURN OFF THE VEHICLE. THE DASHBOARD INFORMATION SCREEN DISPLAYED THE MESSAGE "SHIFT TO PARK" AND WOULD NOT ALLOW THE VEHICLE TO FULLY SHUT DOWN (HEADLIGHTS REMAINED ON) EVEN THOUGH THE SHIFT KNOB WAS IN "PARK" AS WELL AS "P" DISPLAYED ON THE DASHBOARD S…
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WITH VEHICLE STATIONARY, I ATTEMPTED TO PLACE THE TRANSMISSION IN "PARK" AND TURN OFF THE VEHICLE. THE DASHBOARD INFORMATION SCREEN DISPLAYED THE MESSAGE "SHIFT TO PARK" AND WOULD NOT ALLOW THE VEHICLE TO FULLY SHUT DOWN (HEADLIGHTS REMAINED ON) EVEN THOUGH THE SHIFT KNOB WAS IN "PARK" AS WELL AS "P" DISPLAYED ON THE DASHBOARD SCREEN. THE ELECTRONIC EMERGENCY BRAKE WAS INOPERABLE AND THE VEHICLE SEEMED TO BE AT RISK OF ROLLING AWAY. THIS LEFT ME STRANDED WITH THE VEHICLE AND UNABLE TO REMOVE MYSELF FROM IT.
NHTSA ODI #11340425
30,000 miles · Jul 17, 2020
Seat Belts
I HAD A DRIVER SEATBELT MALFUNCTION RIGHT AFTER I PURCHASED THE VEHICLE. I NOW HAVE A SECOND ROW, DRIVERS SIDE SEAT BELT MALFUNCTION. THEY HAVE NOT BEEN ABLE TO REPAIR OR REPLACE THE SEATBELT FOR OVER A YEAR. I WAS TOLD AT THE DEALERSHIP THAT THEY WERE REDESIGNING THE SEAT BELT. THEY WOULD CALL ME WHEN IT WAS AVAIL, AND ALSO…
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I HAD A DRIVER SEATBELT MALFUNCTION RIGHT AFTER I PURCHASED THE VEHICLE. I NOW HAVE A SECOND ROW, DRIVERS SIDE SEAT BELT MALFUNCTION. THEY HAVE NOT BEEN ABLE TO REPAIR OR REPLACE THE SEATBELT FOR OVER A YEAR. I WAS TOLD AT THE DEALERSHIP THAT THEY WERE REDESIGNING THE SEAT BELT. THEY WOULD CALL ME WHEN IT WAS AVAIL, AND ALSO THAT IT IS NOT UNDER WARRANTY. STILL NO SEATBELT.
NHTSA ODI #11339872
17,689 miles · Jul 11, 2020
Power Train
SHIFT TO PARK MESSAGE APPEARS WHEN VEHICLE HAS BEEN SHIFTED INTO PARK. CAR DOESN'T TURN OFF. TAKES MULTIPLE ATTEMPTS TRYING TO JIGGLE SHIFT LEVER, SHIFT FROM DRIVE TO PARK, OR CLICK SHIFT LEVER BUTTON BEFORE MESSAGE DISAPPEARS. DEALER REPLACED WIRING HARNESS FEB 2020, MESSAGE STARTED APPEARING AGAIN WITHIN THE LAST WEEK (JULY 5 …
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SHIFT TO PARK MESSAGE APPEARS WHEN VEHICLE HAS BEEN SHIFTED INTO PARK. CAR DOESN'T TURN OFF. TAKES MULTIPLE ATTEMPTS TRYING TO JIGGLE SHIFT LEVER, SHIFT FROM DRIVE TO PARK, OR CLICK SHIFT LEVER BUTTON BEFORE MESSAGE DISAPPEARS. DEALER REPLACED WIRING HARNESS FEB 2020, MESSAGE STARTED APPEARING AGAIN WITHIN THE LAST WEEK (JULY 5 2020)
NHTSA ODI #11338761
41,000 miles · Jul 9, 2020
Electrical SystemPower TrainUnknown Or Other
SHIFT TO PARK ERROR MESSAGE WHILE DEPRESSING BRAKE AND SHIFTING VEHICLE TO PARK POSITION NOT MOVING IN STATIONARY POSITION AND TURNING OFF VEHICLE ERROR MESSAGE OCCURS WILL NOT ALLOW VEHICLE TO TURN OFF FULLY NOR RECOGNIZE VEHICLE IS IN PARK .
NHTSA ODI #11338368
36,000 miles · Jul 8, 2020
EnginePower Train
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THE VEHICLE FAILED TO ACKNOWLEDGE WHEN THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION CAUSING THE BATTERY TO BECOME DRAINED. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE WITH THE GEAR SHIFTER IN NEUTRAL. RANDY WISE BUICK GMC (2530 OWEN RD, FENTON, MI 48…
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TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THE VEHICLE FAILED TO ACKNOWLEDGE WHEN THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION CAUSING THE BATTERY TO BECOME DRAINED. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE WITH THE GEAR SHIFTER IN NEUTRAL. RANDY WISE BUICK GMC (2530 OWEN RD, FENTON, MI 48430, (810)936-4300 STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA ODI #11338243
29,915 miles · Jul 7, 2020
Electrical SystemPower Train
VEHICLE WILL NOT SHIFT INTO PARK SO YOU CAN TURN OFF VEHICLE AND EXIT CAR. CANNOT SECURE VEHICLE. WHAT IS IS GOING TO TAKE TO GET THIS PROBLEM RECALLED? SURELY SOMEONE WILL NOT HAVE TO DIE BECAUSE A VEHICLE WILL NOT SHIFT INTO PARK? THERE IS A CLASS ACTION LAWSUIT FILED AGAINST GMC FOR THIS ISSUE. PLEASE DO THE RIGHT THIN…
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VEHICLE WILL NOT SHIFT INTO PARK SO YOU CAN TURN OFF VEHICLE AND EXIT CAR. CANNOT SECURE VEHICLE. WHAT IS IS GOING TO TAKE TO GET THIS PROBLEM RECALLED? SURELY SOMEONE WILL NOT HAVE TO DIE BECAUSE A VEHICLE WILL NOT SHIFT INTO PARK? THERE IS A CLASS ACTION LAWSUIT FILED AGAINST GMC FOR THIS ISSUE. PLEASE DO THE RIGHT THING AND HAVE THEM RECALL THIS PROBLEM.
NHTSA ODI #11337960
65,000 miles · Jul 7, 2020
Electrical SystemPower Train
VEHICLE WILL NOT SHIFT INTO PARK, EVEN THOUGH THE CAR IS NOT MOVING. CANNOT TURN VEHICLE OFF WHILE THIS MESSAGE IS BEING DISPLAYED. CANNOT LOCK/SECURE VEHICLE WHILE THIS MESSAGE IS DISPLAYED.
NHTSA ODI #11337959
Mileage unknown · Jul 7, 2020
Electrical System
MY 2017 GMC ACADIA IS EXPERIENCING THE SAME ISSUE AS DESCRIBED IN N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION MY VIN IS APPARENTLY NOT INCLUDED IN THE COVERED VEHICLES EVEN THOUGH IT IS THE SAME SAFETY ISSUE IN THE SAME PART IN THE SAME MAKE, MODEL AND YEAR RANGE OF THE BULLETIN. IT IS ALS…
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MY 2017 GMC ACADIA IS EXPERIENCING THE SAME ISSUE AS DESCRIBED IN N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION MY VIN IS APPARENTLY NOT INCLUDED IN THE COVERED VEHICLES EVEN THOUGH IT IS THE SAME SAFETY ISSUE IN THE SAME PART IN THE SAME MAKE, MODEL AND YEAR RANGE OF THE BULLETIN. IT IS ALSO MY UNDERSTANDING THAT THIS ISSUE CAN CAUSE ADDITIONAL SAFETY ISSUES WITH THE VEHICLE THAT ARE POTENTIALLY VERY SERIOUS.. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER WHO VERIFIED IT IS THE SAME CORROSION ISSUE DUE TO A FAULTY DESIGN.
NHTSA ODI #11337890
44,000 miles · Jul 6, 2020
Power Train
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED TO PARK BUT FAILED TO ENGAGE IN PARK. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK. THE VEHICLE WAS TAKEN TO KUTZTOWN BUICK GMC CADILLAC (14165 KUTZTOWN RD, FLEETWOOD, PA 19522) AND WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLAC…
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TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED TO PARK BUT FAILED TO ENGAGE IN PARK. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK. THE VEHICLE WAS TAKEN TO KUTZTOWN BUICK GMC CADILLAC (14165 KUTZTOWN RD, FLEETWOOD, PA 19522) AND WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
NHTSA ODI #11337665
Official recalls
4May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Aug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Nov 4, 2016
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence & remedy
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗