2017 GMC Acadia

The contact owns a 2017 GMC Acadia. The contact stated while driving at various speeds, the traction control message was displayed, and the vehicle started to lose motive power before the vehicle stalled. The contact was able to restart the vehicle and the vehicle operated as intended; however, the failure reoccurred. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The vehicle was not repaired. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was 58,000.

Incident: the drivetrain shudders and experiences hesitation while attempting to accelerate, and car surges forward when breaking due to what seems to be an issue with the tranmission. This present concerns with potential stalling while driving or the car surging into other vehicles. No indicator lights or error codes are displayed. The presence of this problem in multiple GM vehicles is confirmed by service bulletin 18-NA-358. The safety concern related to this defect should warrant a manufacturer recall to fix the know n defective parts. The vehicle has not yet been repaired. Will request to retain defective parts for inspection upon repair.

The contact owns a 2017 GMC Acadia. The contact stated that upon reaching her destination and shifting the vehicle to park, the vehicle failed to recognize that the gear shifter was in park(P). As a result, the vehicle displayed a warning message reading, "Action Required - Please Shift to Park," and the contact was unable to lock the doors until the failure was resolved independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.

GM has had a pending recall for a couple of months minimum on this vehicle for a critical safety component, the airbags. I have a young child and this is our families only car so they should be fixing this immediately. I have had this same recall done on cars I owned in the past (Honda) and it has never taken this long or been an issue.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.