2017 GMC Acadia

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was traveling at the posted speed limit of 80 mph on [XXX] in South Dakota at [XXX] and the GMC Acadia was working without any issue when all of a sudden various warnings flashed on the dashboard with one of them being power saver mode engaged. Within about 3 minutes various other warnings flashed and the vehicle motor turned off along with all of the electrical systems. Luckily, I was able to maneuver the GMC Acadia to the shoulder of the highway safely. The vehicle would not start and for about a minute or so we were trapped in the Acadia. We could not unlock the doors or wind down the windows until I pressed the start/stop bottom several times. Onstar did not work either. Once we could get out of the Acadia, my wife called 911 and in roughly 20 minutes or so, a police officer arrived at our location. We also called AAA and had a tow truck take the broken down GMC Acadia to a garage for repairs. It turns out that the alternator went bad and rendered our GMC Acadia useless in roughly 3 minutes from the initial warning. There was absolutely none of the tell tale warnings of a bad alternator. We did not see or observe any dim lights, hesitating starts or any other things associated with a bad alternator prior to the 3 minute warning before the vehicle completely was inoperable. We are very lucky to be alive. If [XXX] was more congested with traffic at the time of this incident, we might have been serious injured if not killed. IMO this GMC Acadia is a death trap. This vehicle warns the driver when the key fob’s battery is low many weeks before it needs to be replaced. It should warn you more than 3 minutes if not several hours prior to the vehicle being completely immobilized. It should be noted that the check engine light came on several hours before this incident and I called Onstar and they ran the diagnostics and returned a P0420 code which is related to emissions. The check engine light turned itself off about 1 hour before incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

For over 2 years now I continue to receive "shift to park" message when I am already in park and trying to turn off vehicle. I can't shut off and have to shift to reverse and/or drive then back to park several times or shove the gear shift towards park for it to finally detect I am in park. I have been setting parking brakes out of fear vehicle will roll due to this issue. Yet, even with all my maintenance, if it doesn't happen during oil change or tune ups dealer nor repair shops aren't diagnosing and issue.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have been waiting over a year to get my recall airbag fixed. I was sold a defective car and would hope that it would get fixed ASAP especially knowing that if I am in an accident, I could get killed or anyone else in my car could. This is unacceptable. I received a recall letter in May 2023 and today at the emissions testing was told to go get it fixed. I looked up what to do in the GMC website and they make it sound like I just call the dealership and they will fix it. That is not true, I was told there is no solution. I am driving a car that could kill me or any passenger in my car and have been for over a year. I called my dealership, GMC corporate and was told by both of them they would let me know when a part would be available but as of right now there is nothing. I believe it is negligent to have a recall that could cause death and it take this long. It’s not like a little light bulb that is broken. I am very upset and nervous to drive my car knowing the tragedy it could cause.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I don’t know specifically what component but feels like drive stuff. Yes it is available for inspection upon request. Driving during acceleration while entering highway vehicle started to surge or shutter almost total loss of vehicle acceleration and slowed down almost causing the vehicle behind me to hit rear of my vehicle. Mechanic says transmission issue and can be reproduced at times. Symptoms are gradually getting worse. No light other than tire pressure sensor.

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.