2017 GMC Acadia

THE 2017 GMC ACADIA NEEDS TO BE RECALLED FOR THE FAULTY TRANSMISSION CONTROL ASSEMBLY AND THE "SHIFT TO PARK" MESSAGE. FOR REFERENCE THIS IS TECHNICAL SERVICE BULLETIN "TSB 18-NA-297". SOMEBODY WILL EXIT THEIR VEHICLE THINKING THAT THEY ARE IN PARK, THE MESSAGE COMES UP AND THEY IGNORE IT AND GET RAN OVER. THIS IS A SAFETY ISSUE AS WELL AS A QUALITY ISSUE.

ATTEMPTED TO USE THE HORN FOR THE FIRST TIME AND DISCOVERED IT DIDNT WORK. WHEN I RETURNED HOME, I TRIED AGAIN AND NOTICED I HAD TO USE AND EXCESSIVE AMOUNT OF FORCE TO.GET IT TO WORK. TOOK THE VEHICLE TO THE DEALER TO HAVE THEM LOOK AT OTHER ISSUES AND THEY SAID THE HORN WORKED, JUST LIKE SIMILAR VEHICLES ON THE LOT. I EXPRESSED THE SAFETY CONCERNS I HAD, ESPECIALLY IF MY WIFE WOULD HAVE NEEDED TO USE THE HORN IN AN EMERGENCY, BUTH THEY SAID THERE WAS NOTHING THEY COULD DO. VEHICLE'S MANUFACTURE WARRANT IS SET TO EXPIRE IN LESS THEN 4000 MILES.

WAS MAKING A LEFT HAND TURN AROUND A CENTER MEDIAN, WHEN THE ACCIDENT AVOIDANCE SYSTEM BEGAN FLASHING IN THE HEADS UP DISPLAY, THE SEAT VIBRATED AND THE VEHICLE CAME TO.AN ABRUPT STOP IN THE MIDDLE OF THE STREET. THERE WERE NO NEARBY VEHICLES OR PEDESTRIANS. THE VEHICLE'S BRAKES WERE LOCKED UP AND WOULD NOT RELEASE UNTIL I TURNED THE CAR OFF AND RESTARTED IT. THIS HAS OCCURRED IN THE DRIVE THRU LANE ON NUMEROUS OCCASIONS. TOOK THE VEHICLE TO THE LOCAL GMC DEALER. STATED THERE WAS NOTHING THEY COULD FIND WRONG. VEHICLE ONLY HAS 32,000 MILES AND THE MANUFACTURERS WARRANTY IS SET TO EXPIRE AT 36,000 MILES.

AS I WAS MERGING ONTO A TRAFFIC CIRCLE AT ROUGHLY 25 MPH, THE FORWARD COLLISION DETECTION SYSTEM TURNED ITSELF ON WHEN THERE WAS NOTHING IN FRONT OF ME, CAUSING MY CAR TO STOP VERY SUDDENLY AND ALMOST CAUSING A VERY BAD ACCIDENT. THE VEHICLE WOULDN'T TURN THE SYSTEM OFF UNTIL I TURNED IT OFF THE ENTIRE VEHICLE THEN TURNED IT BACK ON, CAUSING WELL OVER 45 SECONDS TO A MINUTE OF TRAFFIC. I TURNED OFF ALL ANTI COLLISIONS SYSTEMS AND DROVE THE CAR BACK TO MY HOME IMMEDIATELY AFTER.

THE A/C COMES ON AND OFF AUTOMATICALLY AND YOU HAVE NO CONTROL OVER IT. GM STATES THEY DID THIS SO YOU DON'T HAVE TO TURN YOUR DEF. ON. WHILE I'M DRIVING I CONTINUALLY HAVE TO TAKE MY EYES OFF THE ROAD TO FIDDLE WITH THE TEMP. CONTROL. (THE A/C COMES ON FULL COLD) I'VE CONTACTED GMC AND THEY REFUSE TO DO OR OFFER ANY HELP IN THIS MATTER.

ON NOVEMBER 8TH, 2018 TOOK VEHICLE INTO CAPPELLINO GMC BUICK, FOR OIL CHANGE, TIRE ROTATION AND INSPECTION EVEN THO INSPECTION WAS NOT DUE UNTIL DECEMBER..WAS TOLD TIRES ON THESE VEHICLES WERE WARING UNUSUALLY FAST..NOTICES WERE POSTED ALL OVER THE DEALERS FACILITY, TOLD WE COULD BUY NEW ONES FOR SLIGHTLY LESS THAN NEW PRICE BECAUSE THEY WERE PRO RATED..THIS 2017 ACADIA WAS LEASED NEW, LESS THAN ONE YEAR AGO..WE BELIEVE WE SHOULD NOT HAVE TO PAY FOR FAULTY PRODUCT..AT THAT POINT CALLED DEALER WE HAD PURCHASED FROM AND QUESTIONED WHAT WAS GOING ON..WE WERE TOLD "IF IT PASSED INSPECTION, TIRES SHOULD BE GOOD FOR ANOTHER YEAR." ON 11/25/18, WHILE PULLING INTO DRIVEWAY, THE LEFT REAR DRIVERS SIDE TIRE BLEW OUT AND WAS FLAT WITHIN A FEW SECONDS.. WE THEN CALLED DEALER BACK AGAIN AND WAS TOLD TO CALL ROADSIDE ASSISTANCE THEN BRING IN ASAP TP DEALER TO GET NEW TIRES. THESE TIRES ARE NOT SAFE. ON 11/27/18 WENT INTO DEALER WITH SPARE THAT WE WERE TOLD NOT TO GO OVER 40 MILES ON. THEY SAID THEY WOULD SPLIT PRICE OF 4 NEW TIRES..WE SAID OK. THEY THEN TRIED TO PUT 4 NEW FAULTY TIRES ON VEHICLE. WE REFUSED TO PURCHASE MORE OF THE BAD TIRES THEY THEN GAVE US THE OPTION OF BUYING A DIFFERENT TIRE THAT HAD TO BE ORDERED AND SENT US OFF WITH THE SPARE STILL ON CAR.. WE WERE TOLD IT WILL TAKE AT LEAST 3 TO 5 DAYS TO GET THE OTHER TIRES..WE HAVE USED 20 OF THE MILES JUST GETTING BACK AND FORTH FROM DEALER. WE DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR FAULTY EQUIPMENT ON LEASED VEHICLE. THESE TIRES ARE NOT SAFE..THERE ARE CHILDREN IN THIS CAR ON A DAILY BASIS. THIS WEEKEND WE WERE TO BE AT A HOCKEY TOURN. FOR ONE OF THE CHILDREN, ROOMS HAVE BEEN BOOKED AND HE IS THE TEAMS' GOALIE. WE HAVE NO WAY TO GET THERE NOW. WE WERE NOT OFFERED A LOANER OR ANY KIND OF HELP. HAD THIS HAPPENED ON A HIGHWAY OF ANY KIND THERE IS NO TELLING WHAT MAY HAVE HAPPENED. WE HOPE YOU WILL CHECK INTO THIS ASAP