2017 GMC Acadia

RANDOMLY WHEN THE CAR IS PUT INTO PARK AND THE BUTTON IS PRESSED TO STOP THE ENGINE A MESSAGE COMES UP ON DASHBOARD STATING SHIFT TO PARK... SOMETIMES YOU CAN WIGGLE THE GEAR SHIFT AND THE MESSAGE GOES AWAY, SOMETIMES YOU MUST START, MOVE, AND STOP THE CAR AS MANY AS 15 TO 20 TIMES TO GET THIS TO GO AWAY. IF YOU EXIT THE CAR WHY THE MESSAGE IS ON DASHBOARD, THE HORN WILL CHIRP AT YOU, AND THE VEHICLE IS NOT STABLE, IF IT IS ON A DECLINE IT WILL ROLL, THE RADIO STAYS ON ETC. I FOUND A GM SERVICE BULLETIN REGARDING THIS, STATING THE PART TO BE REPLACED FOR THE ACADIA WAS 13528228. I HAVE SCHEDULED AN APPT WITH THE LOCAL GM DEALER TO HAVE THIS LOOKED AT. IT COULD POTENTIALLY BE VERY DANGEROUS GIVEN THE RIGHT SCENARIO, IF A KID OR SOMEONE HOPPED OUT OF THE CAR AND IT WASNT IN PARK. THE CAR HAS 36,000 MILES ON IT.

SHIFT TO PARK PROBLEM, THE DEALER TRIED FIXING IT 3 TIMES NOW AND HAVING A PROBLEM WITH THE WHEEL. WHEN SOMETIMES TURNING THE CAR. I CAN FEEL SOMETHING IS LIKE STOCK ON TGE WHEEL MAKING ME FEEL LIKE THE WHEEL IS GONNA GET OFF. I TRUED CONTACTING THE DEALER AND CHEVY OFFICE FOR A BUYBACK BUT THEY AREN'T APPROVING IT COS THEY SAID I DONT HAVE ENOUGH REASON FOR THEM TO APPROVE IT. EVEN THO I KEEP TELLING THEM I AM NOT GONNA WAIT FOR ANYTHING BAD TO HAPPEN SINCE I HAVE A 5 MONTH OLD BABY WITH ME. TGE OBLY THING THEY SUGGESTING IS HAVING IT CHECKED. AND THAT'S IT.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ROLLED BACKWARDS. ADDITIONALLY, THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. ON ONE SUCH OCCASION IT TOOK 24 ATTEMPTS TO TURN THE VEHICLE OFF. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BERGSTROM BUICK GMC OF GREEN BAY 3330 LOCATED AT 301 N TAYLOR ST #101, GREEN BAY, WI 54304, (800) 721-1840, TO BE DIAGNOSED AND REPAIRED. THE TECHNICIAN REPLACED THE ENTIRE SHIFTER ASSEMBLY WAS REPLACED HOWEVER; THE FAILURE RECURRED. A SECONDARY REPAIR WAS PERFORMED WITH THE SHIFTER ASSEMBLY WIRING HARNESS BEING REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *DT*JB

CAR GIVES A "ACTION REQUIRED, SHIFT TO PARK" AND DOES NOT TURN OFF ALTHOUGH YOU HAVE PUT THE CAR IN PARK. YOU HAVE TO PUT THE CAR INTO REVERSE OR DRIVE AND MOVE IT BACK TO PARK MULTIPLE TIMES BEFORE IT SENSES IT IS IN PARK AND BEFORE IT WILL LET YOU TURN OFF THE VEHICLE. THE CAR WAS STATIONARY EVERY TIME THIS HAPPENED IN A PARKING SPOT.

WHEN THE CAR IS SHIFTED FROM A DRIVING GEAR OR NEUTRAL INTO PARK, SOMETIMES THE CAR WILL NOT REGISTER THAT IT HAS ACTUALLY SHIFTED INTO PARK. A WARNING SHOWS UP ON THE DASH THAT SAYS "ACTION REQUIRED, SHIFT TO PARK" EVEN THOUGH IT IS IN PARK. THE CAR WILL NOT TURN OFF DURING THIS WARNING, SO YOU HAVE TO SHIFT IT BACK AND FORTH FROM DRIVE TO PARK UNTIL IT FINALLY REGISTERS PARK. SOMETIMES IT HAPPENS THE NEXT TRY, SOMETIMES IT WILL TAKE 50. THERE HAVE BEEN TWO OCCASIONS WHEN ATTEMPTING TO PARK ON A SLOPE THAT THE CAR STARTED TO ROLL, ONLY A FOOT OR TWO, BUT THEN THE EMERGENCY BRAKE AUTOMATICALLY TURNED ON THE BRING THE CAR TO A STOP. THE CAR HAS BEEN IN FOR SERVICE MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO FIND A FIX AT THIS TIME.

THE VEHICLE HAS HAD ONGOING ISSUES SINCE IT WAS PURCHASED IN JUNE OF 2017. THE 'SHIFT TO PARK' PROBLEM HAD TO BE FIXED TWICE, THE EMERGENCY BRAKING SYSTEM ENGAGES ITSELF FOR NO APPARENT REASON WHICH HAS ALMOST CAUSED SEVERAL ACCIDENTS, THE HORN DOES NOT WORK WHEN NEEDED IN EMERGENCY SITUATIONS, THE HEADLIGHTS ARE SO DIM IT'S DANGEROUS, THE BATTERY HAS DRAINED AND LEFT MY WIFE STRANDED 4 TIMES, AND THE VEHICLE HAS A VERY ROUGH IDLE AND IT ALMOST STALLS OUT. I ATTEMPTED TO WORK WITH GM TO HAVE THEM TAKE THE CAR BACK EARLY (LEASE) AND THE REQUEST WAS RECENTLY DENIED. THIS IS MY 3RD ACADIA AND IT BY FAR IS THE MOST DANGEROUS CAR I HAVE EVER DRIVEN. I AM NOW READING ABOUT A FUEL PUMP PROBLEM THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE, A DRIVESHAFT THAT MAY SEPARATE WHILE DRIVING, AND A FAULTY BRAKING SYSTEM THAT COULD CAUSE THE VEHICLE TO LOSE ALL BRAKING CAPABILITY. I DO NOT FEEL SAFE HAVING MY FAMILY IN THIS CAR AND I AM REQUESTING YOUR ASSISTANCE TO HELP ME WORK WITH GM ON A RESOLUTION. I ENTERED THE DATE THAT THE VEHICLE FIRST STARTED TO HAVE ISSUES, THERE HAVE BEEN OVER 20 INCIDENTS OVER A 2.5 YEAR PERIOD CAUSING A SAFETY ISSUE OR LEAVING MY WIFE AND CHILDREN STRANDED.