2017 GMC Acadia

WHENEVER I SHIFT THE VEHICLE TO PARK AND TURN OFF THE ENGINE, A MESSAGE IS DISPLAYED THAT SAYS 'ACTION REQUIRED SHIFT TO PARK.' IT DOES NOT RECOGNIZE THAT THE VEHICLE IS IN PARK AND THEREFORE WILL NOT LET ME LEAVE THE VEHICLE. SOMETIMES I HAVE TO TURN THE VEHICLE ON AND OFF SEVERAL TIMES AND SHIFT BACK-AND-FORTH FROM DR. TO PARK SEVERAL TIMES BEFORE I CAN GET OUT OF THE CAR. I HAVE TAKEN IT TO THE DEALER TWICE NOW. THE FIRST TIME THE FIX DIDN'T WORK AND THE SECOND TIME WAS JUST YESTERDAY SO TIME WILL TELL.

THIS IS THE 2ND TIME, FIXES IN MARCH 2019. NOW HAVING SAME PROBLEM. WHEN I PUT THE SUV IN PARK I GET AND ERROR MESSAGE 'SHIFT TO PARK'. ACCORDING TO GMC THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BUT NO RECALL. OF COURSE DEALER WILL NOT COVER COST SINCE IT WAS REPAIRED OVER A YEAR AGO. VEHICLE WAS OUT OF WARRANTY ALREADY SO I ALREADY PAID OVER $330 TO HAVE REPAIRED ONCE. GMC WILL OFFER NO HELP. SOMETIMES TAKES ME AS MANY AS 10 TIMES TURNING VEHICLE ON AND OFF BEFORE I CAN GET THE VEHICLE TO CLEAR THE MESSAGE.

MY 2017 GMC ACADIA WITH 40,000 MILES ON IT HAS BEEN SAYING 'SHIFT TO PARK' WHEN I TRY TO TURN IT OFF. THE ONLY WAY TO GET IT TO TURN OFF AND BE SAFELY IN PARK IS TO CONTINUOUSLY TURN IT BACK ON SHIFT TO REVERSE OR DRIVE MOVE THE CAR A FEW FEET AND TRY AGAIN. IT CONTINUES TO TAKE MULTIPLE TIMES AND THE ONLY THING TO 'FIX IT' GMC CLAIMS IS TO REPLACE A LEVER AND THAT TAKES 5-6 HOURS AT 135$ AN HOUR AND 2 150$ PARTS. IT IS NOT COVERED UNDER WARRANTY AND IS A HUGE SAFETY ISSUE AS YOU EITHER CANNOT GET THE VEHICLE INTO PARK AND HAVE IT SAFELY STUCK OR IT WILL CONTINUE TO STAY ON AND POSSIBLE ROLL AWAY. THERE ARE HUNDREDS OF THOUSANDS OF FORUMS AND POSTS ABOUT THIS ISSUE AND EVEN THE PEOPLE WHO GOT IT 'FIXED' STILL HAVE ISSUES. IT IS A SAFETY ISSUE AND GMC NEEDS TO FIGURE OUT WHAT IS CAUSING IT HOW TO FIX IT AND DO AN EMERGENCY RECALL IF THEY CANNOT FIGURE IT OUT THEN THEY NEED TO FULLY RECALL THE 17-18 ACADIAS AND PROVIDE REPLACEMENT VEHICLES AS THIS IS A MAJOR SAFETY RISK. I CANNOT BE STUCK AT A PLACE DURING A GLOBAL PANDEMIC BECAUSE MY CAR IS STUCK DUE TO AN ISSUE THAT GMC CANNOT FIX.

WITH VEHICLE STATIONARY, I ATTEMPTED TO PLACE THE TRANSMISSION IN "PARK" AND TURN OFF THE VEHICLE. THE DASHBOARD INFORMATION SCREEN DISPLAYED THE MESSAGE "SHIFT TO PARK" AND WOULD NOT ALLOW THE VEHICLE TO FULLY SHUT DOWN (HEADLIGHTS REMAINED ON) EVEN THOUGH THE SHIFT KNOB WAS IN "PARK" AS WELL AS "P" DISPLAYED ON THE DASHBOARD SCREEN. THE ELECTRONIC EMERGENCY BRAKE WAS INOPERABLE AND THE VEHICLE SEEMED TO BE AT RISK OF ROLLING AWAY. THIS LEFT ME STRANDED WITH THE VEHICLE AND UNABLE TO REMOVE MYSELF FROM IT.

SHIFT TO PARK MESSAGE APPEARS WHEN VEHICLE HAS BEEN SHIFTED INTO PARK. CAR DOESN'T TURN OFF. TAKES MULTIPLE ATTEMPTS TRYING TO JIGGLE SHIFT LEVER, SHIFT FROM DRIVE TO PARK, OR CLICK SHIFT LEVER BUTTON BEFORE MESSAGE DISAPPEARS. DEALER REPLACED WIRING HARNESS FEB 2020, MESSAGE STARTED APPEARING AGAIN WITHIN THE LAST WEEK (JULY 5 2020)

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THE VEHICLE FAILED TO ACKNOWLEDGE WHEN THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION CAUSING THE BATTERY TO BECOME DRAINED. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE WITH THE GEAR SHIFTER IN NEUTRAL. RANDY WISE BUICK GMC (2530 OWEN RD, FENTON, MI 48430, (810)936-4300 STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

VEHICLE WILL NOT SHIFT INTO PARK SO YOU CAN TURN OFF VEHICLE AND EXIT CAR. CANNOT SECURE VEHICLE. WHAT IS IS GOING TO TAKE TO GET THIS PROBLEM RECALLED? SURELY SOMEONE WILL NOT HAVE TO DIE BECAUSE A VEHICLE WILL NOT SHIFT INTO PARK? THERE IS A CLASS ACTION LAWSUIT FILED AGAINST GMC FOR THIS ISSUE. PLEASE DO THE RIGHT THING AND HAVE THEM RECALL THIS PROBLEM.