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2014 GMC Acadia

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 GMC Acadia do not stand out strongly from the model-year median of 256.

About this comparison →

When problems were reported

Mileage at the reported incident

206 reports with mileage · 256 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 246 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports2 fire reports12 injury reports

Unknown Or Other complaints

29 reports
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Mileage unknown · May 21, 2026
Air BagsElectrical SystemUnknown Or Other

Unknown

NHTSA ODI #11739189

Mileage unknown · Dec 1, 2025
Electrical SystemEngineUnknown Or OtherInjury

After I put my car in park my daughter and I were still in the vehicle for a few minutes getting our things with the engine still running. I got out to get something from the back seat, my daughter got out the passenger door and made it to the driver side as I was closing the back passenger door. I was about to get back on the c…

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After I put my car in park my daughter and I were still in the vehicle for a few minutes getting our things with the engine still running. I got out to get something from the back seat, my daughter got out the passenger door and made it to the driver side as I was closing the back passenger door. I was about to get back on the car to get the rest of my things and turn the ignition off but before I could my car was rolling backwards out of the driveway into the street. I was able to jump in the vehicle and put my foot on the brake and the put the gear into Park. There’s no way possible I didn’t put it in Park with me getting out already and my daughter couldn’t have accidentally shift the gear because she couldn’t have been able to get out, close the door and make it to the driver side before it started rolling away. Once I got the car stopped, I noticed the driver seat was now all the way to the steering wheel and completely to the floor with the headrest also tilting inwards and now the electrical for the seat will not work. There is a recall for this issue but my vin# is not included. I cannot even drive my car now because the seat is so far up and inclined. what if the seat moves up more while I’m driving and it has me pinned between the steering wheel and the seat. I don’t feel safe driving it, having my daughter as a passenger and it’s really not safe to be on the road. I’m still paying on this car and now i won’t even be able to drive to work. So I’ll probably lose my job. This car has multiple issues and I think is an electrical problem. It’s also a known major defect on this model but still not a recall for my vin #! None of my interior sound works. Speakers, blinkers, alerts, back up camera. The auto start won’t start, I have to press the key fob multiple times to lock and unlock. This car is extremely unsafe to drive and I strongly feel my cars vin# should be listed under the recall. Its going to really affect my daily life and means of income. Lemon!

NHTSA ODI #11702162

Mileage unknown · Feb 24, 2024
Unknown Or Other

I have taken this vehicle to 2 different mechanics for "stuttering" during driving. Many times it will state a problem with stabilizer and lose power causing me to pull over in traffic as soon as possible. When this happens in snow it has become dangerous. Lately it just stutters without stabilization. No one has been able to…

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I have taken this vehicle to 2 different mechanics for "stuttering" during driving. Many times it will state a problem with stabilizer and lose power causing me to pull over in traffic as soon as possible. When this happens in snow it has become dangerous. Lately it just stutters without stabilization. No one has been able to find problem and sensors have already been changed. These occur at speeds of 2 mph to 75 mph intermittently

NHTSA ODI #11573761

Mileage unknown · Nov 30, 2023
Electrical SystemEngineUnknown Or Other

I have had many problems relating to this vehicle, for only owning it for a year. Inaccurate Fuel Gauge Reading- My fuel gauge is inaccurate. It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when th…

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I have had many problems relating to this vehicle, for only owning it for a year. Inaccurate Fuel Gauge Reading- My fuel gauge is inaccurate. It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amount (a quarter of a tank or more at times. It differs). I have taken to many shops, it was diagnosed with an electrical and fuel system failure. Electrical shorts and problems- Having electrical shorts on and off. Check engine light comes on/off Vehicle randomly failed to start with no good reason/cause. My vehicle was difficult to start and would require several attempts before starting. Power lock/unlock fob doesn't work, replaced battery multiple times. My windows and sunroof power windows do no work and unable to fully close on/off at times. Check airbag light has been coming on and off. Power Train intermittently, the transmission shifts with a loud thump, at various speeds. Vehicle starts shaking and jerking while shifting gears and going different speeds. My vehicle slows down, power reduce engine and steering difficult at times. Other/ water leak- Found water in all of my tail light assemblies, headlight assemblies, sunroof and windows leaking. There is no proper seal or has worn off, causing leaks in and repairs for many replacements, which are expensive temp fixes with no permanent solution. Causes accidents by not having necessary working equipment for driving conditions. Other:Hood doesn't latch and stay open so difficult to even check fluids properly alone. Multiple dealers have inspected problems, some have not been able to pin point the problem for some of these issues or have been charged unaffordable amount before fixing, and only diagnosing problem. There are recalls out for many of these problems and my vehicle needs to be on the list for serious safety issues!

NHTSA ODI #11557721

Mileage unknown · Jul 19, 2022
Electrical SystemUnknown Or OtherInjury

First problem is the trunk door. About a week ago I was getting something out of my trunk and accidently hit the button and the door started to close so i tried to get away from it and somehow my arm got caught and there is absolutly NO sensor to stop the trunk from crushing my arm. Unforunately, i did have some injury to my arm…

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First problem is the trunk door. About a week ago I was getting something out of my trunk and accidently hit the button and the door started to close so i tried to get away from it and somehow my arm got caught and there is absolutly NO sensor to stop the trunk from crushing my arm. Unforunately, i did have some injury to my arm from the trunk coming down and have pictures of the brusing on my arm. A sensor to stop the trunk from closing on a body part or anything for that matter needs to be better made or put in the vehicle. I took pictures of my arm days later because i was in to much pain to take them when it happened. It was not a fun injurying. Saturday night iced it, sunday had to have it elevated because it was so swollen, didnt take the picture until Wednesday when it finally had calmed down. There is bruising and swelling still on Wednesday. this happened July 9th Second problem i recently had an issue with my wiring i guess it was. Specifically it was reduced engine power message displayed and my engine stalled out on me. I was told that this is a common problem with Buick Enclaves, Chevrolet Traverses, and GMC Acadia's which is the car i have. Being that this is a common issue wouldnt this be something that would be concerned a RECALL? i dont know how recalls so im more curious about it. my car stalled out on me in the middle of traffic on July 16th

NHTSA ODI #11474778

Mileage unknown · Mar 16, 2022
Fuel/propulsion SystemUnknown Or Other

Gas gauge does not read accurately. We have ran out of gas one time due to this issue, resulting with us stalling in the middle of a busy street. Now that that has occurred gas is put into the tank every few days but gas gauge still only registers 1/4 of tank to “Low Range”. MULTIPLE OCCASIONS!

NHTSA ODI #11456954

84,000 miles · Apr 5, 2021
Electrical SystemUnknown Or Other

WHEN TURNING ON THE CAR IT IMMEDIATELY GAVE A CHECK ENGINE LIGHT, BEGAN VIOLENTLY SHUDDERING, AND RAN "SERVICE STABILITRAK" "TRACTION CONTROL OFF" AND "REDUCED ENGINE POWER" WARNINGS. WE HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND THEY KEEP TELLING US NOTHING IS WRONG WITH THE VEHICLE. WE HAVE EVEN CALLED GMC SERVICE LINE DIR…

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WHEN TURNING ON THE CAR IT IMMEDIATELY GAVE A CHECK ENGINE LIGHT, BEGAN VIOLENTLY SHUDDERING, AND RAN "SERVICE STABILITRAK" "TRACTION CONTROL OFF" AND "REDUCED ENGINE POWER" WARNINGS. WE HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND THEY KEEP TELLING US NOTHING IS WRONG WITH THE VEHICLE. WE HAVE EVEN CALLED GMC SERVICE LINE DIRECTLY AND EXPLAINED THAT THIS OCCURS WHILE WE ARE DRIVING THE CAR AND THE VEHICLE WILL SOMETIMES COMPLETELY SHUT OFF. THIS TIME THE VEHICLE WAS PARKED AND INITIALLY TURNED ON. WE RESTARTED THE CAR AND IT TOOK TWO TRIES BEFORE IT APPEARED TO START "NORMALLY." THE CHECK ENGINE LIGHT IS STILL ON.

NHTSA ODI #11406468

83,000 miles · Mar 18, 2021
Electrical SystemEngineUnknown Or Other

MY ACADIA HAS SHUT OFF WITHOUT WARNING MULTIPLE TIMES. TODAY, I WAS IN A PARKING LOT PICKING UP A PRESCRIPTION. THE CAR WAS IDLING WHILE I WAS WAITING IN THE PICK-UP LANE AND THEN SHUT OFF. THE DASH REMAINED ON AND GAVE THE FOLLOWING WARNINGS: TRACTION CONTROL OFF, ENGINE POWER REDUCED, SERVICE STABILITRACK. I TRIED TO RESTAR…

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MY ACADIA HAS SHUT OFF WITHOUT WARNING MULTIPLE TIMES. TODAY, I WAS IN A PARKING LOT PICKING UP A PRESCRIPTION. THE CAR WAS IDLING WHILE I WAS WAITING IN THE PICK-UP LANE AND THEN SHUT OFF. THE DASH REMAINED ON AND GAVE THE FOLLOWING WARNINGS: TRACTION CONTROL OFF, ENGINE POWER REDUCED, SERVICE STABILITRACK. I TRIED TO RESTART THE ENGINE ONLY TO HAVE THE CAR SHUTTER VIOLENTLY WHILE IDLING. I TURNED THE CAR OFF AGAIN AND THEN RESTARTED FOR A SECOND TIME. THIS TIME IT RESTARTED AS NORMAL AND THE CHECK ENGINE LIGHT CAME ON. I HAVE TAKEN IT TO A DEALER 4 TIMES SINCE OCTOBER AS IT HAS SHUT OFF WHILE DRIVING AND MAKING A TURN. THE DEALER SAYS THERE ARE NO CODES IN THE DIAGNOSTICS AND CANNOT FIND A PROBLEM. I'M TERRIFIED TO DRIVE THE CAR. I SAW A RECALL FROM 2014 ABOUT AN ELECTRICAL SHORT BUT I DON'T KNOW IF THAT WAS ALREADY FIXED ON THIS VEHICLE SINCE I BOUGHT IT USED. I ALSO DON'T KNOW IF THIS IS EVEN RELATED TO THAT RECALL.

NHTSA ODI #11403784

65,000 miles · Feb 19, 2021
Electrical SystemEngineUnknown Or Other

TRACTION CONTROL SENSOR TURNS ON-SERVICE STABILITRAK-ENGINE LOSES POWER-CAR DIES WHILE DRIVING AT ANY SPEED. TURN THE CAR OFF WAIT FOR AWHILE AND SOMETIMES IT WILL TURN OVER AND EVERYTHING IS FINE. THE ISSUE IS SLOWLY HAPPENING MORE OFTEN AND TAKING LONGER TO START BACK UP.

NHTSA ODI #11396903

84,000 miles · Dec 9, 2020
Electrical SystemEngineUnknown Or Other

WHILE DRIVING ON THE HIGHWAY MY CAR BEGAN SHUTTERING AND THE WARNING SYSTEM WENT OFF STATING THE TRACTION CONTROL HAD GONE OFF. THEN IT SAID ENGINE POWER REDUCED, SERVICE ENGINE, AND SERVICE TRACTION. THE CAR BEGAN SHAKING AND IMMEDIATELY SLOWED DOWN. I PULLED OVER AND TURNED OFF THE CAR. UPON RESTARTING THE CAR I RECEIVED A M…

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WHILE DRIVING ON THE HIGHWAY MY CAR BEGAN SHUTTERING AND THE WARNING SYSTEM WENT OFF STATING THE TRACTION CONTROL HAD GONE OFF. THEN IT SAID ENGINE POWER REDUCED, SERVICE ENGINE, AND SERVICE TRACTION. THE CAR BEGAN SHAKING AND IMMEDIATELY SLOWED DOWN. I PULLED OVER AND TURNED OFF THE CAR. UPON RESTARTING THE CAR I RECEIVED A MESSAGE THAT SAID TRACTION CONTROL ON. BUT THE ENGINE LIGHT CAME ON. THIS IS THE SECOND TIME THIS HAS OCCURRED. THE FIRST TIME IT HAPPENED I TOOK MY CAR TO THE DEALERSHIP TO WHICH THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. AFTER DOING A GOOGLE SEARCH TODAY, I FOUND THAT THIS SEEMS TO BE A COMMON PROBLEM IN GMC ACADIA AND I AM SHOCKED THAT IT HASN'T BE REPORTED/RECALLED. IN RETROSPECT, I HAVE NOTICED THAT SOMETIMES WHEN I ACCELERATE, THE CAR WILL FAIL TO SHIFT GEARS IN A TIMELY MANNER AND JERK FORWARD WHEN IT FINALLY DOES SO. I WAS ON THE HIGHWAY WITH ALL THREE OF MY CHILDREN IN THE CAR WHEN THIS HAPPEND!

NHTSA ODI #11378643

Official recalls

6

23V334000 · Air Bags:frontal:driver Side:inflator Module

May 10, 2023

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

14V614000 · Electrical System

Oct 1, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence & remedy

Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V223000 · Electrical System: Instrument Cluster/panel; Electrical System:software; Fuel System, Gasoline

Apr 30, 2014

General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.

Consequence & remedy

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.

Additional source detail variants (3)

Electrical System:software

General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.

Electrical System: Instrument Cluster/panel

General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.

Fuel System, Gasoline

General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.

14V092000 · Power Train:automatic Transmission

Feb 21, 2014

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648