Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
270–25K
3225–50K
4950–75K
5675–100K
46100–150K
10150K+
220 reports with mileage · 76 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports2 fire reports15 injury reports
What owners actually said
296 reports
Mileage unknown · May 11, 2018
Steering
74,000 MILES ON MY 2012 GMC ACADIA. AS OF TODAY I WILL HAVE HAD 3 POWER STEERING PRESSURE HOSES ON THIS VEHICLE. THE LAST ONE I JUST HAD FOR 2 YEARS AND THEY ARE REPLACING IT NOW AT THE DEALERSHIP. THE DEALER TELLS ME THIS IS A KNOWN PROBLEM AND GM HAS NOT MADE AN UPDATE TO THE PART. SO THIS NEW PART COULD LAST MAYBE A …
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74,000 MILES ON MY 2012 GMC ACADIA. AS OF TODAY I WILL HAVE HAD 3 POWER STEERING PRESSURE HOSES ON THIS VEHICLE. THE LAST ONE I JUST HAD FOR 2 YEARS AND THEY ARE REPLACING IT NOW AT THE DEALERSHIP. THE DEALER TELLS ME THIS IS A KNOWN PROBLEM AND GM HAS NOT MADE AN UPDATE TO THE PART. SO THIS NEW PART COULD LAST MAYBE A YEAR OR TWO AND I WILL BE BACK IN REPLACING IT AT A COST OF $1300.00 EACH TIME. FORTUNATELY FOR ME MY CAR DID NOT SEIZE UP, MY MECHANIC FOUND THE LEAK AND I HAD IT REPAIRED IMMEDIATELY.
NHTSA ODI #11093328
137,000 miles · May 9, 2018
Air BagsPower Train
VEHICLE JERKS AT CERTAIN SPEEDS, OIL IN THROTTLE BODY, SLOW CHANGING GEARS, RPM'S NOT ADJUSTING CORRECTLY . THIS HAPPENS EVERYDAY USUALLY BETWEEN 30-50 MILES PER HOUR. AIRBAG LIGHT STAYS ON AT ALL TIMES AND NEVER GOES OFF.
NHTSA ODI #11092638
70,000 miles · Apr 29, 2018
Steering
CONTINUED ISSUES WITH POWER STEERING FLUID EJECTS FROM THE POWER STEERING PUMP WHEN WHEEL IS TURNED NEAR EXHAUST PIPE AND HAVE NOTICED FLAMES AND SMOKE. VEHICLE WAS STATIONARY
I HAVE HAD TO REPLACE THE HEADLIGHT BULB AND THE DAY LIGHT BULBS 4 TIMES SINCE JANUARY. EACH TIME I REPLACE ONE THE OTHER GOES OUT AND IT DOES'T LAST LONGER THAN A FEW WEEKS. THIS IS VERY DANGEROUS AND STRESSFUL AS THE HEADLIGHTS WENT OUT ON ME AS I WAS DRIVING HOME TWO NIGHTS AGO AND THE ROAD THAT I TAKE TO GET HOME IS VERY DAR…
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I HAVE HAD TO REPLACE THE HEADLIGHT BULB AND THE DAY LIGHT BULBS 4 TIMES SINCE JANUARY. EACH TIME I REPLACE ONE THE OTHER GOES OUT AND IT DOES'T LAST LONGER THAN A FEW WEEKS. THIS IS VERY DANGEROUS AND STRESSFUL AS THE HEADLIGHTS WENT OUT ON ME AS I WAS DRIVING HOME TWO NIGHTS AGO AND THE ROAD THAT I TAKE TO GET HOME IS VERY DARK. ALSO, I HAD TO REPLACE THE MULTI FUNCTION SWITCH (WINDSHIELD WIPER SWITCH DUE TO IT ONLY WORKING ON HIGH SPEED) IN JANUARY. I'VE NOTICED MULTIPLE PEOPLE WITH THE SAME COMPLAINTS. PLEASE FIX THIS PROBLEM AS BUYING BULBS ARE BECOMING EXPENSIVE AS WELL AS THE TIME IT TAKES TO GET THEM REPLACED CAN BE LENGTHY.
NHTSA ODI #11089983
63,000 miles · Apr 18, 2018
Unknown Or Other
PURCHASED THE VEHICLE FROM THE GM AUTHORIZED DEALER IN SAUDI ARABIA. NO ONE IS ABLE TO GIVE A CERTIFICATION AS TO WHETHER THE VEHICLE MEETS/DOES NOT MEET THE US DOT FMVSS AND EPA STANDARDS
NHTSA ODI #11088780
81,000 miles · Apr 17, 2018
Power Train
WHILE ACCELERATING, THE VEHICLE WILL SHUDDER AND JERK, EVEN VIBRATE VIOLENTLY AT TIMES. THE RPM METER JUMPS UP AND DOWN WHILE IT DOES THAT. YOU CANNOT GIVE IT GAS WHILE IT IS DOING THIS (YOU CAN BUT IT DOES NOT ACCELERATE). I WAS ON THE INTERSTATE WHEN THE VEHICLE BEGAN TO DO THIS AND STARTING LOSING SPEED QUICKLY. LUCKILY, THAT…
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WHILE ACCELERATING, THE VEHICLE WILL SHUDDER AND JERK, EVEN VIBRATE VIOLENTLY AT TIMES. THE RPM METER JUMPS UP AND DOWN WHILE IT DOES THAT. YOU CANNOT GIVE IT GAS WHILE IT IS DOING THIS (YOU CAN BUT IT DOES NOT ACCELERATE). I WAS ON THE INTERSTATE WHEN THE VEHICLE BEGAN TO DO THIS AND STARTING LOSING SPEED QUICKLY. LUCKILY, THAT TIME IT ONLY LASTED A FEW SECONDS BEFORE I WAS ABLE TO SPEED BACK UP. THIS COULD EASILY CAUSE A WRECK. TOOK IT TO THE DEALER AND THEY FOUND NO ERROR CODES OR ISSUES. I EXPLAINED WHAT IT WAS DOING DIRECTLY TO THE MECHANIC AND HE KNEW IMMEDIATELY IT WAS THE TORQUE CONVERTER. HE EXPLAINED THAT MY ACADIA WOULD NOT GO WHILE IT WAS JERKING BECAUSE THE CAR IS STUCK IN BETWEEN GEARS. APPARENTLY A VERY COMMON ISSUE WITH THE ACADIA BUT NO RECALLS. EVEN THOUGH I AM STILL WELL UNDER THE MILEAGE OF MY WARRANTY, GM WILL NOT COVER THE COST TO FIX BECAUSE MY WARRANTY EXPIRED A FEW MONTHS AGO.
NHTSA ODI #11088558
68,000 miles · Apr 12, 2018
Exterior Lighting
I HAVE OWNED THIS VEHICLE FOR A LITTLE OVER A YEAR ABOUT EVERY 2 MONTHS ONE OF MY LOW BEAM HEADLIGHTS BURN OUT OPEN INVESTIGATING ONLINE I SEE THERE HAS BEEN A LOT OF PEOPLE WITH THE SAME PROBLEM . I HAVE NOT HAD ANY PROBLEMS WITH HIGH BEAMS . IT IS VERY DIFFICULT AND EXPENSIVE TO REPLACE THESE BULBS AS WELL AS A SAFETY HAZARD …
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I HAVE OWNED THIS VEHICLE FOR A LITTLE OVER A YEAR ABOUT EVERY 2 MONTHS ONE OF MY LOW BEAM HEADLIGHTS BURN OUT OPEN INVESTIGATING ONLINE I SEE THERE HAS BEEN A LOT OF PEOPLE WITH THE SAME PROBLEM . I HAVE NOT HAD ANY PROBLEMS WITH HIGH BEAMS . IT IS VERY DIFFICULT AND EXPENSIVE TO REPLACE THESE BULBS AS WELL AS A SAFETY HAZARD .
NHTSA ODI #11084811
114,000 miles · Apr 10, 2018
Air Bags
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNO…
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TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *JS
NHTSA ODI #11084262
69,000 miles · Apr 2, 2018
Steering
THE VEHICLE HAS LESS THAN 70,000 MILES. STEERING WHEEL GOT JAMMED RIGHT BY HOUSE WHEN I WAS TURNING IN TO MY PARKING LOT. THANK GOD I WAS NOT ON FREEWAY WHEN IT HAPPEN BECAME IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL AFTER I TOOK IT TO GMC DEALER SERVICE IT WAS DETERMINED THAT BOTH THE POWER STEERING PUMP AND THE PO…
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THE VEHICLE HAS LESS THAN 70,000 MILES. STEERING WHEEL GOT JAMMED RIGHT BY HOUSE WHEN I WAS TURNING IN TO MY PARKING LOT. THANK GOD I WAS NOT ON FREEWAY WHEN IT HAPPEN BECAME IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL AFTER I TOOK IT TO GMC DEALER SERVICE IT WAS DETERMINED THAT BOTH THE POWER STEERING PUMP AND THE POWER STEERING GEAR BOX HAS TO BE REPLACE AS A SIGNIFICANT COST AS THEY WERE SEIZED UP AND WOULD HAVE POSED A SERIOUS DRIVING RISK.
NHTSA ODI #11082536
49,000 miles · Mar 26, 2018
Structure
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE ELECTRONIC REAR LIFT GATE, THE LIFT GATE WOULD OPEN AND SUDDENLY CLOSE WITHOUT WARNING. THE CONTACT INDICATED THAT FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND L…
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TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE ELECTRONIC REAR LIFT GATE, THE LIFT GATE WOULD OPEN AND SUDDENLY CLOSE WITHOUT WARNING. THE CONTACT INDICATED THAT FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER ZIEGLER GMC OF LINCOLNWOOD, IL WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED ON NHTSA RECALL CAMPAIGN NUMBER 15V415000 (STRUCTURE). THE FAILURE MILEAGE WAS 49,000.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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