IllustrationUNDER 100K MILES AND ENGINE JUST BLEW UP WITH OUT WARNING ONLY HAD THE CAR FOR 3 YRS PRIOR WHEN WE FIRST GOT IT WE HAD ISSUES WITH THE DVD CD PLAYER HAD TO REPLACE IT AND AFTER 1 YR IT WENT OUT AGAIN. HAD ISSUES WITH HEADLIGHT BULB BEING REPLACED THEN BLOWING OUT. THE BIG PROBLEM NOW IS THE ENGINE AND THE CAR NOT RUNNING
2011 GMC Acadia
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 GMC Acadia do not stand out strongly from the model-year median of 256.
About this comparison →How this year compares
Owner complaints by model year
Compare all Acadia years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
3825–50K
6050–75K
4075–100K
39100–150K
8150K+
210 reports with mileage · 59 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports10 fire reports9 injury reports
Engine complaints
52 reportsI TOOK OUR 2011 GMC ACADIA, MILEAGE 80,637, TO THE DEALERSHIP ON 12/16/2017 BECAUSE THE DISPLAY SHOWED "SERVICE AIR BAG." THE SERVICE TECHNICIAN REPORTED THAT HE FOUND DTC B0022 AND B0015 STORED IN SDM, TESTED CIRCUITS, GOOD. HE FOUND EXCESSIVE RESISTANCE IN BOTH FRONT SEAT BELT ANCHOR PRETENSIONS AND RECOMMENDED REPLACEMENT OF…
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I TOOK OUR 2011 GMC ACADIA, MILEAGE 80,637, TO THE DEALERSHIP ON 12/16/2017 BECAUSE THE DISPLAY SHOWED "SERVICE AIR BAG." THE SERVICE TECHNICIAN REPORTED THAT HE FOUND DTC B0022 AND B0015 STORED IN SDM, TESTED CIRCUITS, GOOD. HE FOUND EXCESSIVE RESISTANCE IN BOTH FRONT SEAT BELT ANCHOR PRETENSIONS AND RECOMMENDED REPLACEMENT OF BOTH FRONT ANCHOR PRETENSIONERS, CPA CONNECTORS WITH LEADS AND REPROGRAM THE SDM. REPAIR ESTIMATE OF $1,164.51. CHARGED $125 TO DIAGNOSE. IT WAS EXPLAINED TO ME THAT THE PRETENSIONERS ARE CONNECTED TO AND COMMUNICATE WITH THE AIR BAG. IN ADDITION, THE SERVICE TECHNICIAN FOUND THE FRONT ENGINE MOUNT WEAK. REPAIR ESTIMATE OF $447.85. THE SEAT BELT PRETENSIONERS AND "SERVICE AIR BAG" APPEAR TO BE SIGNIFICANT SAFETY ISSUES. I CONTACTED GMC ON 04/23/2018 TO REQUEST REPAIR ASSISTANCE AND TO INQUIRE IF THERE WAS A RECALL, CASE # 8-4111443314. I WAS ADVISED THAT I WOULD HAVE TO PAY OUT OF POCKET.
TAKATA RECALL TRACTION CONTRO,L SERVICE STABILITRAK, ENGINE SPEED REDUCED LIGHT TURNED ON IN MY 2011 GMC ACADIA. WOULDN'T GO NO FASTER THEN 15MPH ON A 55 MPH ROAD AND THE ENGINE GOT REALLY LOUD AND ROUGH. WAS GOING 40 WHEN THE LIGHTS ALL CAME ON DRIVING DOWN THE ROAD. THIS IS VERY DANGEROUS TO DRIVE WHEN IT KEEPS DOING THIS. I…
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TAKATA RECALL TRACTION CONTRO,L SERVICE STABILITRAK, ENGINE SPEED REDUCED LIGHT TURNED ON IN MY 2011 GMC ACADIA. WOULDN'T GO NO FASTER THEN 15MPH ON A 55 MPH ROAD AND THE ENGINE GOT REALLY LOUD AND ROUGH. WAS GOING 40 WHEN THE LIGHTS ALL CAME ON DRIVING DOWN THE ROAD. THIS IS VERY DANGEROUS TO DRIVE WHEN IT KEEPS DOING THIS. I'M SCARED TO DRIVE IT NOW. SPECIALLY WHEN I HAVE A BABY IN THE VEHICAL WITH ME. I'M NOT SURE WHAT CAUSES IT TO DO THIS. SOME PEOPLE SAY IT'S A GLITCH IN THE MAIN VEHICLE COMPUTER, READ IT'S A GLITCH IN SEVERAL DIFFERENT VEHICALS. THIS IS SOMETHING THAT SERIOUSLY NEEDS TO BE RECALLED AND DIAGNOSED AND FIXED IMMEDIATELY!
I WAS DRIVING MY 2011 GMC ACADIA AND ALL OF A SUDDEN THE CAR STARTED TO DECELERATE. I PULLED OVER AND TURN THE CAR OFF AND THEN THE CAR WOULD NOT START AGAIN. I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP IS SAYING THERE IS AN ISSUE WITH THE TIMING CHAIN. THE DEALERSHIP SAID THAT THE TIMING CHAIN FAILED. UPON DOING RESEARCH, …
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I WAS DRIVING MY 2011 GMC ACADIA AND ALL OF A SUDDEN THE CAR STARTED TO DECELERATE. I PULLED OVER AND TURN THE CAR OFF AND THEN THE CAR WOULD NOT START AGAIN. I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP IS SAYING THERE IS AN ISSUE WITH THE TIMING CHAIN. THE DEALERSHIP SAID THAT THE TIMING CHAIN FAILED. UPON DOING RESEARCH, I SEE THAT THIS IS A COMMON ISSUE WITH GMC MODELS, ESPECIALLY THE ACADIA MODEL. THE DEALERSHIP IS SAYING THAT THE REPAIR IS GOING TO COST ME $7500. GIVEN THAT THIS IS WELL-KNOWN ISSUE WITH THE ACADIA MODEL, I FEEL THAT THIS ISSUE SHOULD BE RECALLED FOR THE SAFETY OF CONSUMERS.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD FAILED. THE CONTACT STATED THAT OIL PENETRATED THE CYLINDER HEAD, SPARK PLUG TUBE, AND TIMING CHAIN…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD FAILED. THE CONTACT STATED THAT OIL PENETRATED THE CYLINDER HEAD, SPARK PLUG TUBE, AND TIMING CHAIN, WHICH CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000.
THE CAR HAS 77,000 MILES AND HAD TO REPLACE THE TIMING CHAIN AND ALL COMPONENTS INVOLVED. THE SERVICE MANAGER SAID THEY HAD RECALLS ON 2007-2009 VEHICLES BUIT HAD SINCE FIXED THE PROBLEM BUT APPARENTLY NOT. I HAD MY MACHANIC FIX THIS THE COST WAS $1636.00 WHICH WAS WAY CHEAPER THAN THE DEALER. I THINK THAT GMC SHOULD RESOLVE THI…
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THE CAR HAS 77,000 MILES AND HAD TO REPLACE THE TIMING CHAIN AND ALL COMPONENTS INVOLVED. THE SERVICE MANAGER SAID THEY HAD RECALLS ON 2007-2009 VEHICLES BUIT HAD SINCE FIXED THE PROBLEM BUT APPARENTLY NOT. I HAD MY MACHANIC FIX THIS THE COST WAS $1636.00 WHICH WAS WAY CHEAPER THAN THE DEALER. I THINK THAT GMC SHOULD RESOLVE THIS PROBLEM AS I HEARD THIS IS A COMMON PROBLEM STILL.
THE 2011 GMC ACADIA VEHICLE AT 38K MILES SUFFERED A MAJOR LEAK IN THE COOLING SYSTEM.PER NHTSA ID NUMBER 10052213 & PB-13079, THE FIX DID NOT STOP THE COOLANT LEAKAGE AROUND THE WATER PUMP SEAL. WITH THE VEHICLE AT 38K MILES THE DEALER TESTED AND CHARGED FOR THE REPLACEMENT OF THE WATER PUMP. THIS SHOULD NOT HAVE HAPPENED WITH …
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THE 2011 GMC ACADIA VEHICLE AT 38K MILES SUFFERED A MAJOR LEAK IN THE COOLING SYSTEM.PER NHTSA ID NUMBER 10052213 & PB-13079, THE FIX DID NOT STOP THE COOLANT LEAKAGE AROUND THE WATER PUMP SEAL. WITH THE VEHICLE AT 38K MILES THE DEALER TESTED AND CHARGED FOR THE REPLACEMENT OF THE WATER PUMP. THIS SHOULD NOT HAVE HAPPENED WITH THIS LOW MILEAGE. THE MANUFACTURERS SAFETY ISSUE IN MY PART WAS UNSATISFACTORY DO TO THE REPLACEMENT OF THE DEFECTIVE PART NOT UNDER WARRENTY.
I WAS DRIVING DOWN THE ROAD WITH ALMOST 1/2 A TANK OF GAS, AND I LOST POWER SUDDENLY, AND HAD NO CONTROL OVER MY VEHICLE BECAUSE THE POWER STEERING AND EVERYTHING QUIT. BECAUSE I AM FAIRLY STRONG, I WAS ACTUALLY ABLE TO TURN OFF THE ROAD INTO A SAFE PLACE, AND NOT BE STRANDED ON A VERY BUSY TWO LANE ROAD. AFTER HAVING THE CAR …
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I WAS DRIVING DOWN THE ROAD WITH ALMOST 1/2 A TANK OF GAS, AND I LOST POWER SUDDENLY, AND HAD NO CONTROL OVER MY VEHICLE BECAUSE THE POWER STEERING AND EVERYTHING QUIT. BECAUSE I AM FAIRLY STRONG, I WAS ACTUALLY ABLE TO TURN OFF THE ROAD INTO A SAFE PLACE, AND NOT BE STRANDED ON A VERY BUSY TWO LANE ROAD. AFTER HAVING THE CAR TOWED TO PAUL'S AUTOMOTIVE GARAGE, I WAS ADVISED THAT THE VEHICLE WAS OUT OF GAS.
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE HAD DRASTICALLY REDUCED SPEED WITH NO WARNING. VARIOUS WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL, THE SERVICE TRACTION CONTROL LIGHT, THE SERVICE STABILITY TRACTION CONTROL LIGHT AND THEN THE ENGINE REDUCED SPEED WARNING INDICATOR AS THE VEHICLE DRA…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE HAD DRASTICALLY REDUCED SPEED WITH NO WARNING. VARIOUS WARNING LIGHTS FLASHED ON THE INSTRUMENT PANEL, THE SERVICE TRACTION CONTROL LIGHT, THE SERVICE STABILITY TRACTION CONTROL LIGHT AND THEN THE ENGINE REDUCED SPEED WARNING INDICATOR AS THE VEHICLE DRASTICALLY REDUCED SPEED TO LESS THAN 15 MPH. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,675.
I WAS COMPLAINING ABOUT THE PERFORMANCE OF THIS VEHICLE TO THE DEALER FOR THE PAST THREE YEARS. NOW THAT THE WARRANTY IS EXPIRED, I HAD TO CHANGE THE DRIVESHAFT, FELL OUT WHILE TRANSPORTING PASSENGERS; TRANSFER CASE, THE TRANSITION FROM DRIVE, THE AUTOMATIC SHIFT WOULD JERK; A PASSENGER I HAD IN THE CAR TOLD ME ONE DAY I WOULD…
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I WAS COMPLAINING ABOUT THE PERFORMANCE OF THIS VEHICLE TO THE DEALER FOR THE PAST THREE YEARS. NOW THAT THE WARRANTY IS EXPIRED, I HAD TO CHANGE THE DRIVESHAFT, FELL OUT WHILE TRANSPORTING PASSENGERS; TRANSFER CASE, THE TRANSITION FROM DRIVE, THE AUTOMATIC SHIFT WOULD JERK; A PASSENGER I HAD IN THE CAR TOLD ME ONE DAY I WOULD NOT MAKE IT UP A HILL. ONE WEEK LATER IT HAPPENED. TRANSMISSION, THE VEHICLE WOULDN'T MOVE EVEN WHEN GAS WAS APPLIED; 6 COILS AND PLUGS, THE BAD SMELL OF SOMETHING BURNING WAS SCARY. I HAD TO PULL OFF THE ROAD BECAUSE THE REDUCE POWER LIGHT COME ON. YESTERDAY, 12/26/16, I WENT THROUGH THIS AGAIN!!! THERE IS A RUBBING SOUND IN ONE OF MY WHEELS, DON'T KNOW WHAT THAT IS YET. I ALSO CHANGED THE AXELS AND ABOUT TO CHANGE THE TIE RODS FOR A CLUNKING NOISE WHILE MAKING TURNS ON UNEVEN SURFACES. I MADE NUMEROUS COMPLAINTS TO GMC HQ AND THE DEALER HERE IN THE VI FROM 2013. THE DEALER CHANGED PARTS THAT WERE IRRELEVANT AND TOLD ME IT WAS FIXED.
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
12V151000 · Visibility:windshield Wiper/washer:linkages
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648