NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
343 reportsMileage unknown · Oct 27, 2011
Electrical System
2010 GMC ACADIA. CONSUMER STATES VEHICLE WAS STRUCK BY LIGHTENING WHILE SITTING UNDER A CARPORT *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START AND THE ALARM KEPT SOUNDING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A BODY CONTROL MODULE, A PCM, AIR BAG SENSOR AND ECBM WAS NEEDED TO…
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2010 GMC ACADIA. CONSUMER STATES VEHICLE WAS STRUCK BY LIGHTENING WHILE SITTING UNDER A CARPORT *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START AND THE ALARM KEPT SOUNDING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A BODY CONTROL MODULE, A PCM, AIR BAG SENSOR AND ECBM WAS NEEDED TO MAKE THE NECESSARY REPAIRS TO THE VEHICLE. THE CONSUMER STATED THE DEALER HAD HER VEHICLE FOR 30 DAYS. *JB
NHTSA ODI #10433301
26,733 miles · Oct 17, 2011
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A LIGHT POST AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED. SHE THEN APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE, STATING THAT SPEED HAD INCREASED 100 PERCENT. THE VEHICLE W…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A LIGHT POST AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED. SHE THEN APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE, STATING THAT SPEED HAD INCREASED 100 PERCENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MANUFACTURER WAS NOTIFIED AND SENT AN INVESTIGATOR TO RETRIEVE THE BLACK BOX FROM THE VEHICLE. AFTER INSPECTION, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE FAILURE WAS CAUSED BECAUSE SHE HAD DEPRESSED THE ACCELERATOR. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 26,733. UPDATED 11/07/11 *BF THE CONTACT DISPUTES THE MANUFACTURES CLAIM THAT THE VEHICLE OPERATED AS DESIGNED AND CLAIMS THE ACCELERATOR PEDAL WAS NOT PUSHED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. UPDATED 01/23/12
NHTSA ODI #10430474
19,522 miles · Sep 28, 2011
Electrical System
MY 2010 GMC ACADIA WAS SITTING UNDER MY CARPORT DURING AN ELECTRICAL STORM. LIGHTENING STRUCK THE VEHICLE, BUT DID NOT STRIKE ANY OF THE OTHER 3 VEHICLES IN THE YARD. THIS WAS THE ONLY VEHICLE WITH ON-STAR. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED IF WE HAD BEEN IN THE CAR. THE ENTIRE ELCTRICAL SYSTEM WAS KNOCKED OUT. *T…
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MY 2010 GMC ACADIA WAS SITTING UNDER MY CARPORT DURING AN ELECTRICAL STORM. LIGHTENING STRUCK THE VEHICLE, BUT DID NOT STRIKE ANY OF THE OTHER 3 VEHICLES IN THE YARD. THIS WAS THE ONLY VEHICLE WITH ON-STAR. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED IF WE HAD BEEN IN THE CAR. THE ENTIRE ELCTRICAL SYSTEM WAS KNOCKED OUT. *TT
NHTSA ODI #10427797
20,000 miles · Sep 26, 2011
Electrical SystemEngine And Engine CoolingPower Train
WHILE ACCELERATING ON THE ENTRANCE RAMP FOR CENTRAL EXPRESSWAY, HWY 75, IT BECAME VERY SLUGGISH, AND ALL OF A SUDDEN HAD NO PICK UP. I NEARLY GOT REAR ENDED BY A FAST TRUCK! SINCE APRIL OF 2011 I NOTICED THAT IT HAD NO PICK UP. THE PROBLEM SEEMED TO GO AWAY, WHEN I LEARNED TO NOT ACCELERATE TOO MUCH TO ENTER THE HIGHWAY, JUST…
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WHILE ACCELERATING ON THE ENTRANCE RAMP FOR CENTRAL EXPRESSWAY, HWY 75, IT BECAME VERY SLUGGISH, AND ALL OF A SUDDEN HAD NO PICK UP. I NEARLY GOT REAR ENDED BY A FAST TRUCK! SINCE APRIL OF 2011 I NOTICED THAT IT HAD NO PICK UP. THE PROBLEM SEEMED TO GO AWAY, WHEN I LEARNED TO NOT ACCELERATE TOO MUCH TO ENTER THE HIGHWAY, JUST GRADUALLY VS IN A HURRY. THEN TODAY, SEPT 2011, WHILE DRIVING AT APPRX 45 MPH ON A BUSY ROAD, THE CAR SEEMED TO PULL BACK, AND THE TRACTION LIGHT COMES ON, AND BEEPS AT ME. IT WAS A SUNNY, DRY DAY. I PULL OVER IN A PARKING LOT, TURN OFF THE ENGINE, TO GET SOMETHING OUT OF MY TRUNK, AND IT WOULD NOT OPEN - AND, NO, THE OVERRIDE BUTTON WAS NOT ON. WEIRD. I START THE CAR, AND THE PROBLEM GOES AWAY, AND I DRIVE SAFELY BACK TO MY DESTINATION. WHY DOES THE PROBLEM ALWAYS EXIST WHEN I AM BY MYSELF, AND WATCH, WHEN I TAKE THE TIME OFF TO BRING IT TO THE DEALERSHIP, EVERYTHING WILL BE JUST FINE. I PRAY THAT I MAKE IT TO THE DEALERSHIP AND THEY DIAGNOSE SOME SORT OF DEFECT AND FIX IT BECAUSE IT STILL IS UNDER WARRANTY. I CANNOT BEAR THE WORSE CASE SCENARIO OF ANYTHING HAPPEN TO MY FAMILY. *TR
NHTSA ODI #10427488
19,000 miles · Aug 26, 2011
Electronic Stability Control (esc)Power TrainSteering
2010 ACADIA TRANSMISSION AND TRACTION CONTROL SAFETY PROBLEMS. WHILE DRIVING 70MPH ON THE HIGHWAY, THE TRACTION CONTROL SYSTEM ALARM CAME ON IN ADDITION TO A FLASHING STABILITY CONTROL AND ABS WARNING LIGHTS. THE REAR PASSENGER WHEEL LOCKED UP, THE TRANSMISSION DOWNSHIFTED INTO 3RD GEAR CAUSING THE VEHICLE TO VEER INTO THE RIG…
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2010 ACADIA TRANSMISSION AND TRACTION CONTROL SAFETY PROBLEMS. WHILE DRIVING 70MPH ON THE HIGHWAY, THE TRACTION CONTROL SYSTEM ALARM CAME ON IN ADDITION TO A FLASHING STABILITY CONTROL AND ABS WARNING LIGHTS. THE REAR PASSENGER WHEEL LOCKED UP, THE TRANSMISSION DOWNSHIFTED INTO 3RD GEAR CAUSING THE VEHICLE TO VEER INTO THE RIGHT LANE. ADDITIONALLY, WE HAVE BEEN HAVING POWER STEERING PUM PROBLEMS WITH THE VEHICLE WHICH MADE THE VEHICLE DIFFICULT TO CONTROL IN THIS CIRCUMSTANCE. FORTUNATELY, THERE WAS NO OTHER VEHICLE IN THE RIGHT LANE AND MAANGED TO PUL THE VEHILE OFF THE ROAD. I HAD MY FAMILY IN THE VEHILE AT THE TIME WHICH MADE EVERYONE VERY SCARED FOR THEIR SAFETY. THE VEHICLE WAS TURNED OFF AND RESTARTED WHICH ERASED THE ABS AND TRACTION CONTROL WARNINGS, BUT THE ENGINE CHECK LIGHT REMAINED ON AND WAS UNABLE TO KEEP THE TRANSMISSION IN DRIVE. THE DEALER REPLACED SOME ECMS, BUT COULD NOT FIX THE POWER STEERING ISSUE. THREE WEEKS LATER, THE TRANSIMISSION STARTED SHIFTING HARD AND AFTER 2 VISITS TO THE DEALER IS NOT BEING IVESTIGATED FOR ANOTHER ECM FAILURE. THE ELECTRIC SYSTEMS AND POWER STEERING ISSUES MAKE THIS IS A VERY UNSAFE VEHICLE. *TT
NHTSA ODI #10421595
5,900 miles · Aug 8, 2011
Engine And Engine Cooling
EXCESSIVE SOOT FROM EXHAUST SYSTEM, CAR IS WHITE, REAR IS COVERED WITH BITS OF SOOT EVER SINCE I PURCHASED THE VEHICLE IN AUG 2010 TILL TO DAY AUG 2011. DEALER STATED NOTING IS WRONG BECAUSE THE "CHECK ENGINE" LIGHT IS NOT ON. ON START UP AFTER OVERNIGHT PARKED-THERE IS A VISIBLE PUFF OF BLACK SMOKE. VEHICLE HAD 2800 MILES, TH…
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EXCESSIVE SOOT FROM EXHAUST SYSTEM, CAR IS WHITE, REAR IS COVERED WITH BITS OF SOOT EVER SINCE I PURCHASED THE VEHICLE IN AUG 2010 TILL TO DAY AUG 2011. DEALER STATED NOTING IS WRONG BECAUSE THE "CHECK ENGINE" LIGHT IS NOT ON. ON START UP AFTER OVERNIGHT PARKED-THERE IS A VISIBLE PUFF OF BLACK SMOKE. VEHICLE HAD 2800 MILES, THE DEALER TOLD ME THAT IT NEEDED TO BE DRIVEN, SO I DROVE 2000 MILES IN A WEEK, IT MADE NO SENSE TO ME AND IT DID NOT MAKE A DIFFERENCE. A CHEVY DEALER TOLD ME HE HAS HAD SIMILAR COMPLAINTS ON TRAVERSE MODEL (SAME ENGINE) BUT THEY CANNOT FIGURE IT OUT. I'M A FORMER WHEEL VEHICLE MAINTENANCE OFFICER US ARMY, THIS IS NOT NORMAL FOR AN ENGINE EXHAUST TO EMIT SOOT. IT IS A SIGN THAT THERE IS UNBURNED FUEL IN THE CYLINDERS. I AVERAGE 14.5 MPG. AND I BELIEVE THERE IS A FUEL LEAK OR FUEL BYPASS INTO THE CYLINDERS WHEN THE VEHICLE IS PARKED DUE TO THE PRESSURIZED FUEL SYSTEM OR JUST TOO MUCH FUEL THAT IS NOT EFFICIENTLY BURNED BEING ALLOWED TO ENTER THE ENGINE. *TR
NHTSA ODI #10418090
43,000 miles · Jul 1, 2011
Air BagsEngine And Engine Cooling
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE AIR BAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENTL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AT A LOW SPEED THE VEH…
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TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE AIR BAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENTL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AT A LOW SPEED THE VEHICLE SUDDENLY STALLED. SHE WAS UNABLE TO RESTART THE VEHICLE AND HAD TO PUSH IT TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 43,000.
NHTSA ODI #10410196
30,000 miles · Jun 20, 2011
Steering
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL LOCKED AND THE WOULD NOT TURN TO THE LEFT OR RIGHT. THE CONTACT APPLIED EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS REPLACED THE STEERING PUMP. THE FA…
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TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL LOCKED AND THE WOULD NOT TURN TO THE LEFT OR RIGHT. THE CONTACT APPLIED EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS REPLACED THE STEERING PUMP. THE FAILURE OCCURRED THREE TIMES AND WAS TAKEN TO THE DEALER. THE TECHNICIANS REPLACED THE STEERING PUMP, PIPE AND GASKETS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
NHTSA ODI #10407525
34 miles · May 2, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT STARTED THE IGNITION A SUBSTANTIAL AMOUNT OF BLUE AND BLACK SMOKE EMITTED FROM THE REAR EXHAUST TAIL PIPE FOR 35-40 SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 3…
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TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT STARTED THE IGNITION A SUBSTANTIAL AMOUNT OF BLUE AND BLACK SMOKE EMITTED FROM THE REAR EXHAUST TAIL PIPE FOR 35-40 SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 34.
NHTSA ODI #10398523
7,506 miles · Mar 9, 2011
Air Bags
PASSAGER AIR BAG LIGHT GOES ON AND OFF AND GET SEVICE AIR BAG LIGHT. *TR
NHTSA ODI #10386998
Official recalls
4Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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