NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
24 reportsClear category filterMileage unknown · Jul 12, 2016
Exterior Lighting
WE HAVE A 2010 GMC ACADIA THAT HAS HAD MULTIPLE LOW BEAM HEADLIGHTS GOING OUT. THE WHOLE HEADLIGHT ASSEMBLY HAS BEEN AN ISSUE AS PER MANY COMPLAINTS IN VARIOUS FORUMS ONLINE. GMC KNOWS THEY HAVE ISSUES WITH THE POWER TO THESE UNITS AND WILL NOT DO ANYTHING TO REPLACE. I HAVE REPLACED SEVEN LOW BEAMS IN TOTAL BETWEEN BOTH LIGH…
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WE HAVE A 2010 GMC ACADIA THAT HAS HAD MULTIPLE LOW BEAM HEADLIGHTS GOING OUT. THE WHOLE HEADLIGHT ASSEMBLY HAS BEEN AN ISSUE AS PER MANY COMPLAINTS IN VARIOUS FORUMS ONLINE. GMC KNOWS THEY HAVE ISSUES WITH THE POWER TO THESE UNITS AND WILL NOT DO ANYTHING TO REPLACE. I HAVE REPLACED SEVEN LOW BEAMS IN TOTAL BETWEEN BOTH LIGHTS. THESE CAN GO OUT AND COME BACK ON AT VARIOUS TIMES ALSO GIVING THE DRIVERS A FALSE SENSE OF SECURITY. I HAVE INCLUDED WORD DOC OF ONLINE COMMUNICATION TODAY AFTER REMOVAL OF PERSONAL INFORMATION WITH GMC AND THE ONLY SOLUTION IS AT A LOCAL SERVICE GMC LEVEL. THE ENDING COMMENT SPEAKS VOLUMES THAT IF GMC SEES ENOUGH COMPLAINTS THEY WILL THEN CONSIDER A RECALL. BEING A FIRE CHIEF I BELIEVE THIS IS TOTALLY UNACCEPTABLE DUE TO THE POSSIBLE LOSS OF HEADLAMPS. THE OTHER NOTE WAS MY MILEAGE WAS TO HIGH AS MY VEHICLE WAS JUST OVER 100,000 MILES. THIS ISSUE WAS TAKING PLACE FOR THE LAST FEW YEARS. THEY NEED TO DO A RECALL ON ALL OF THESE HEADLIGHT ASSEMBLIES. I HAVE DATED THIS ISSUE TODAY EVEN THOUGH THE LAST TIME THIS ISSUE STARTED WAS ABOUT 4 MONTHS AGO.
NHTSA ODI #10884333
Mileage unknown · Feb 1, 2016
EngineExterior Lighting
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. IN ADDITION, THE EXTERIOR HEADLAMPS MELTED THE WIRES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE WIRES NEEDED TO BE REPLACED.…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. IN ADDITION, THE EXTERIOR HEADLAMPS MELTED THE WIRES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED.
NHTSA ODI #10823586
65,000 miles · Jan 15, 2016
Exterior Lighting
A FEW MONTHS AFTER PURCHASING A CERTIFIED 2010 ACADIA THE PASSENGER LOW BEAM WOULD WORK INTERMITTENT. I TOOK IT TO THE DEALER AND WAS TOLD IT WOULD COST ME OVER $1000 FOR THEM TO FIX IT EVEN THOUGH IT WAS STILL UNDER WARRANTY. I FEW MONTHS LATER THE PASSENGER SIDE LOW BEAM STARTED TO DO THE SAME. I AGAIN TOOK IT TO THE DEALER…
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A FEW MONTHS AFTER PURCHASING A CERTIFIED 2010 ACADIA THE PASSENGER LOW BEAM WOULD WORK INTERMITTENT. I TOOK IT TO THE DEALER AND WAS TOLD IT WOULD COST ME OVER $1000 FOR THEM TO FIX IT EVEN THOUGH IT WAS STILL UNDER WARRANTY. I FEW MONTHS LATER THE PASSENGER SIDE LOW BEAM STARTED TO DO THE SAME. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD IT WAS NOT THERE PROBLEM AND WOULD FIX IT IF I PAID FOR THE FIX. NOW NEITHER LOW BEAM WILL WORK AND I HAVE TO USE THE FOG LIGHTS IF I WANT TO DRIVE AT NIGHT. THE VISIBILITY IS TERRIBLE AND UNSAFE. THIS WAS AN ISSUE GM AND THE DEALER KNEW BEFORE SELLING THE VEHICLE TO ME.
NHTSA ODI #10820396
36,000 miles · Jul 18, 2015
Electrical SystemExterior LightingVisibility/wiper
DRIVERS SIDE AND PASSENGERS FRONT HEADLIGHTS, THESE LIGHTS I HAVE REPLACED MULTIPLE TIMES EVEN GETTING A TICKET FOR 1 INSTANCE THIS IS A SAFETY RELATED ISSUE THAT NEEDS TO BE FIXED BY GM
NHTSA ODI #10734934
65,279 miles · Nov 3, 2014
Electrical SystemExterior LightingFire
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE. THE BULB OVERHEATED AND CAUSED THE SOCKET AND WIRES TO BURN AND THE HEADLIGHT HOUSING TO MELT. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL FOR A RELATED FAILURE IN 2013. THE VEHICLE WAS TAKEN …
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 30 MPH, THE CONTACT SMELLED SMOKE. THE BULB OVERHEATED AND CAUSED THE SOCKET AND WIRES TO BURN AND THE HEADLIGHT HOUSING TO MELT. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL FOR A RELATED FAILURE IN 2013. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB OVERHEATED AND CAUSED THE SOCKET, THE WIRES, AND THE HEADLIGHT HOUSING UNIT TO BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,279.
NHTSA ODI #10652035
33,638 miles · Oct 9, 2014
Electrical SystemExterior Lighting
MY FRONT DAYTIME LIGHT STARTING GOING OF AND ON AND THEN STOPPED-WORKING AND WHEN IT WAS CHECKED BY THE GMC DEALER THEY FOUND THAT THE LIGHT FRAME HAS BEEN MELTED AND IT WOULD NOT HOLD A LIGHT. THEY WOULD NOT FIX IT UNLESS I PAID $1,100 WHICH I WOULD NOT DO. CALLED GMC AND THREE TIMES AND EACH TIME THEY SAID THEY WOULD CALL ME B…
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MY FRONT DAYTIME LIGHT STARTING GOING OF AND ON AND THEN STOPPED-WORKING AND WHEN IT WAS CHECKED BY THE GMC DEALER THEY FOUND THAT THE LIGHT FRAME HAS BEEN MELTED AND IT WOULD NOT HOLD A LIGHT. THEY WOULD NOT FIX IT UNLESS I PAID $1,100 WHICH I WOULD NOT DO. CALLED GMC AND THREE TIMES AND EACH TIME THEY SAID THEY WOULD CALL ME BACK WHICH THEY DID NOT DO. I CALLED BACK AGAIN AND WITHOUT EVEN TALKING TO ME SAID I AGREED TO PAY PART OF THE COST WHICH I DID NOT DO. I AM LEFT WITH AN UNSAFE SUV. *TR
NHTSA ODI #10643673
Mileage unknown · Jul 14, 2014
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
THE BRAKE LIGHTS WILL REMAIN ON AT TIMES EVEN WHEN THE BRAKES ARE NOT BEING USED. ALSO THE TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL WILL RANDOMLY TURN OFF (FREQUENTLY) AND THE DEALERSHIPS ARE UNABLE TO TELL ME WHY AND HOW TO FIX IT. THE CRUISE CONTROL AT TIMES WILL NOT WORK. *TR
NHTSA ODI #10610563
48,000 miles · Jan 13, 2014
Exterior Lighting
THE DRIVER'S SIDE LOW BEAM LIGHT KEPT GOING OFF AND ON. A WEEK LATER I PULLED THE BULB TO FIND THE WIRE CONNECTOR MELTED. I CALLED GMC AND FOUND OUT THEY DO NOT MAKE THE PIGTAIL AND I WOULD HAVE TO REPLACE THE WHOLE WIRE HARNESS FOR ALL OF THE LIGHTS. I CHECKED ON ACADIA FORUM.NET AND SEEN WHERE GMC ACADIA HAS HAD THIS ISSUE SIN…
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THE DRIVER'S SIDE LOW BEAM LIGHT KEPT GOING OFF AND ON. A WEEK LATER I PULLED THE BULB TO FIND THE WIRE CONNECTOR MELTED. I CALLED GMC AND FOUND OUT THEY DO NOT MAKE THE PIGTAIL AND I WOULD HAVE TO REPLACE THE WHOLE WIRE HARNESS FOR ALL OF THE LIGHTS. I CHECKED ON ACADIA FORUM.NET AND SEEN WHERE GMC ACADIA HAS HAD THIS ISSUE SINCE 2008 AND HAVE DONE NOTHING ABOUT IT. I WILL BE CHECKING FOR AFTER MARKET PLACES TO GET A PIGTAIL FOR THE ASSEMBLY, BUT IT IS MY BELIEF THAT IF GMC WOULD HAVE MANUFACTURED THIS CORRECTLY, THERE WOULDN'T BE AN ISSUE. *TR
NHTSA ODI #10559548
42,000 miles · May 30, 2013
Exterior Lighting
LOW BEAM HEADLIGHT BULB CONTINUES TO OVERHEAT, BLOW OUT AND MELT HOUSING UNIT AROUND BULB. GMC STATES IT IS MY RESPONSIBILTY TO REPLACE IT BECAUSE NOW MY VEHICLE IS OUT OF WARRANTY, EVEN WHEN MY VEHICLE WAS IN WARRANTY WHEN THIS STARTED. ESTIMATED COST $915. I HAVE HAD THE HEADLIGHT BULBS REPLACED AT LEAST 3 TIMES WITHIN 6-7 MON…
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LOW BEAM HEADLIGHT BULB CONTINUES TO OVERHEAT, BLOW OUT AND MELT HOUSING UNIT AROUND BULB. GMC STATES IT IS MY RESPONSIBILTY TO REPLACE IT BECAUSE NOW MY VEHICLE IS OUT OF WARRANTY, EVEN WHEN MY VEHICLE WAS IN WARRANTY WHEN THIS STARTED. ESTIMATED COST $915. I HAVE HAD THE HEADLIGHT BULBS REPLACED AT LEAST 3 TIMES WITHIN 6-7 MONTHS. I HAVE HAD TO PAY FOR THE BULB AND "LABOR" WHICH COULD RUN AS HIGH AS $50 A HOUR. *TR
NHTSA ODI #10514405
60,000 miles · Mar 22, 2013
Exterior Lighting
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT ASSEMBLY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ASSEMBLY FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 60,000. THE …
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT ASSEMBLY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ASSEMBLY FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE. *TR
NHTSA ODI #10504142
Official recalls
4Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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