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2010 GMC Acadia

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2010 GMC Acadia do not stand out strongly from the model-year median of 256.

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When problems were reported

Mileage at the reported incident

293 reports with mileage · 50 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports8 fire reports7 injury reports

Engine complaints

74 reports
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119,900 miles · Apr 22, 2020
Engine

MY CHECK ENGINE LIGHT WAS ON SO I TOOK IT TO MY MECHANIC BECAUSE I NEED AN INSPECTION STICKER. FOUND OUT TODAY AFTER I TOOK IT TO A GMC DEALER THAT I NOW NEED TO REPLACE MY TIMING CHAIN. I'VE ONLY OWNED THE CAR A YEAR AND A HALF. I BOUGHT AN EXTENDED POWER TRAIN WARRANTY BUT DOUBT ITS COVERED. THIS SHOULD BE COVERED BY THE RECAL…

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MY CHECK ENGINE LIGHT WAS ON SO I TOOK IT TO MY MECHANIC BECAUSE I NEED AN INSPECTION STICKER. FOUND OUT TODAY AFTER I TOOK IT TO A GMC DEALER THAT I NOW NEED TO REPLACE MY TIMING CHAIN. I'VE ONLY OWNED THE CAR A YEAR AND A HALF. I BOUGHT AN EXTENDED POWER TRAIN WARRANTY BUT DOUBT ITS COVERED. THIS SHOULD BE COVERED BY THE RECALL, IT SEEMS TO BE AN ISSUE FOR MORE THAN JUST ME.

NHTSA ODI #11321899

Mileage unknown · Mar 24, 2020
Engine

CAR WOULD NOT START AFTER PUTTING GAS IN IT. WE TOOK IT TO THE MECHANIC THAT REPLACED THE TIMING CHAIN AND HE SAID THE ENGINE WENT OUT OF TIMING CAUSED THE ENGINE TO BE OUT OF TIME, COMBUST, AND DESTROY THE ENGINE.

NHTSA ODI #11319158

114,000 miles · Feb 26, 2020
Engine

CHECK ENGINE LIGHT CAME ON. TOOK IT TO CHECK THE CODES AND MECHANIC SAYS THAT MY TIMING CHAIN IN STRETCHED. THERE IS ONLY 114,XXX MILES ON IT. IT'S GOING TO COST A LOT TO GET IT FIXED.

NHTSA ODI #11311758

168,000 miles · Dec 5, 2019
Engine

TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE …

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TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *MP ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI #11287120

114,000 miles · Sep 26, 2019
Engine

TIMING CHAIN ISSUES. FAILED TENSIONER. 114,00 MILES

NHTSA ODI #11258413

164,000 miles · Sep 20, 2019
Engine

THE VEHICLE STARTED WITH A MISS IN THE ENGINE AND TOOK IT TO OUR LOCAL GMC DEALERSHIP AND THEY TOLD US IT WOULD NEED A NEW ENGINE BECAUSE OF THE TIMING BELT AND BEING OUT OF TIME, SAID IT WOULD BE $5000. SO WE WANTED A SECOND OPINION AND HAD IT TOWED TO MY MECHANIC WHICH IS A ASE CERTIFIED MECHANIC AND HE SAID THE SAME THING BUT…

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THE VEHICLE STARTED WITH A MISS IN THE ENGINE AND TOOK IT TO OUR LOCAL GMC DEALERSHIP AND THEY TOLD US IT WOULD NEED A NEW ENGINE BECAUSE OF THE TIMING BELT AND BEING OUT OF TIME, SAID IT WOULD BE $5000. SO WE WANTED A SECOND OPINION AND HAD IT TOWED TO MY MECHANIC WHICH IS A ASE CERTIFIED MECHANIC AND HE SAID THE SAME THING BUT HE SAID HE COULD JUST REPLACE THE TIMING BELT AND GET IT GOING AND HE REPLACED IT BUT ITS STILL OUT OF TIME AND IT COST $3250. THE GM DEALERSHIP KNEW OF THE PROBLEM AND SAID IT WAS A COMMON PROBLEM WITH THEM AND THAT THE 2009 MODEL WAS COVERED UNDER THE ENGINE RECALL BUT NOT 2010 OR NEWER EVEN THOUGH THEY KNOW ABOUT IT. HAD TO END UP BUYING ANOTHER VEHICLE AND STILL HAVE THE OTHER ONE PARKED IN THE SHED AND CANT DRIVE IT.

NHTSA ODI #11256838

110,000 miles · May 27, 2019
Engine

I OWN A 2010 GMC ACADIA. THE CODE THAT WAS BEING THROWN WAS P0008. I HAD TO HAVE THE CHAINS AND ACTUATORS REPLACED IN THE ENGINE. AFTER PAYING FOR THAT THE CHECK ENGINE LIGHT IS BACK ON AGAIN, SO THE VEHICLE IS BACK AT THE SHOP AGAIN. THERE IS A SERVICE BULLETIN OUT FOR 2007-2012 HOWEVER, THE EXTENDED WARRANTY IS ONLY FOR 2007-2…

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I OWN A 2010 GMC ACADIA. THE CODE THAT WAS BEING THROWN WAS P0008. I HAD TO HAVE THE CHAINS AND ACTUATORS REPLACED IN THE ENGINE. AFTER PAYING FOR THAT THE CHECK ENGINE LIGHT IS BACK ON AGAIN, SO THE VEHICLE IS BACK AT THE SHOP AGAIN. THERE IS A SERVICE BULLETIN OUT FOR 2007-2012 HOWEVER, THE EXTENDED WARRANTY IS ONLY FOR 2007-2009. THIS IS A KNOWN ISSUE THAT GMC NEEDS TO TAKE CARE OF. SEEMS TO ME THAT THE LEMON LAW MAY APPLY AS I AM SEEING MORE AND MORE PEOPLE HAVING THIS SAME ISSUE. MAYBE WE SHOULD CONTACT AN ATTORNEY TO GET GMC TO TAKE CARE OF THIS ISSUE.

NHTSA ODI #11210213

80,000 miles · Mar 21, 2019
Engine

OWNED THE CAR FOR ABOUT A YEAR WITH A 5 YEAR, $20,000 LOAN ATTACHED TO IT. THE CAR RANDOMLY STARTED SMOKING AND ALL KINDS OF WARNING LIGHTS WENT OFF ON THE WAY BACK FROM THE STORE (ABOUT A MILE AWAY). I IMMEDIATELY PULLED OVER AND WALKED HOME, WENT BACK AFTER A COUPLE HOURS TO LET IT COOL DOWN AND IT WOULDN'T START. I HAD IT TO…

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OWNED THE CAR FOR ABOUT A YEAR WITH A 5 YEAR, $20,000 LOAN ATTACHED TO IT. THE CAR RANDOMLY STARTED SMOKING AND ALL KINDS OF WARNING LIGHTS WENT OFF ON THE WAY BACK FROM THE STORE (ABOUT A MILE AWAY). I IMMEDIATELY PULLED OVER AND WALKED HOME, WENT BACK AFTER A COUPLE HOURS TO LET IT COOL DOWN AND IT WOULDN'T START. I HAD IT TOWED TO THE REPAIR SHOP AND IT WAS DEEMED MY CAR WITH AROUND 80,000 MILES ON IT HAD A BLOWN ENGINE DUE TO SOMETHING WITH BELT (SAME ISSUE 2009 MODEL WAS RECALLED FOR) AND IT WAS GOING TO COST OUT OF MY OWN POCKET $7500 TO REPLACE IT WITH A USED ENGINE WITH NO GUARANTEE THAT THE REPLACEMENT ENGINE WON'T HAVE THE EXACT SAME ISSUE. IN THE 3 WEEKS IT TOOK US TO DECIDE ON IF IT WAS EVEN POSSIBLY TO COME UP WITH THAT MUCH MONEY, ENGINE PRICES HAD ROSE ANOTHER $500 BECAUSE THEY ARE IN SUCH HOT DEMAND. ENDED UP HAVING TO LET THE BANK REPO IT, RUINING MY CREDIT, NO VEHICLE TO TAKE MY NEWBORN TWINS TO THEIR DOCTOR APPOINTMENTS, OR ANYWAY TO GET TO WORK. GMC NEEDS TO BE HELD ACCOUNTABLE FOR NOT PROMPTLY RESPONDING TO THIS DEFECT INSTEAD OF TURNING A BLIND EYE. I CANNOT WAIT FOR THE DAY A CLASS ACTION SUIT IS FILED.

NHTSA ODI #11190408

98,000 miles · Mar 14, 2019
Engine

TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NYE BUICK GMC (LOCATED AT 1421 GENESEE ST, ONEIDA, NY 13421, (315) 363-2200) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE …

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TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NYE BUICK GMC (LOCATED AT 1421 GENESEE ST, ONEIDA, NY 13421, (315) 363-2200) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT CONSUMER STATED TIMING CHAINS WERE REPLACED.*JB

NHTSA ODI #11186799

190,255 miles · Mar 6, 2019
EngineFire

I WAS DRIVING THE CAR ON THE HIGHWAY AND SMOKE STARTED COMING OUT OF THE ENGINE. LATER IT WAS DETERMINED THAT THE ENGINED DIED - THERE WAS NEVER EVER WARNING LIGHTS OR WARNING THAT THERE WAS TROUBLE WITH THE CAR. IT IS A 3.6L SIDI VG ENGINE. IT WAS VERY UNFORTUNATE AS WE HAVEN'T EVEN OWNED THE CAR FOR A YEAR BEFORE IT WAS COMPLE…

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I WAS DRIVING THE CAR ON THE HIGHWAY AND SMOKE STARTED COMING OUT OF THE ENGINE. LATER IT WAS DETERMINED THAT THE ENGINED DIED - THERE WAS NEVER EVER WARNING LIGHTS OR WARNING THAT THERE WAS TROUBLE WITH THE CAR. IT IS A 3.6L SIDI VG ENGINE. IT WAS VERY UNFORTUNATE AS WE HAVEN'T EVEN OWNED THE CAR FOR A YEAR BEFORE IT WAS COMPLETELY DEAD. THE COST WAS WAY TOO HIGH TOO FIX SO WE ENDED UP GIVING IT TO A SALVAGE PLACE AND BOUGHT A 2009 GMC ACADIA. NOT EVEN A YEAR INTO THAT CAR AND IT ALSO NEEDS A NEW ENGINE. SAME ENGINE, A 3.6L SIDI V6 ENGINE. OUR AUTO PLACE SAID THEY ARE HAVING A HARD TIME FINDING THAT ENGINE BECAUSE MANY PEOPLE NEED THAT ENGINE FOR THE EXACT SAME PROBLEM. CAN NOT BE A COINCIDENCE. I HAVE CONTACTED GMC AND THEY DON'T CARE.

NHTSA ODI #11184600

Official recalls

4

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648