NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
45 reportsClear category filter70,000 miles · Sep 11, 2013
Electrical SystemSteering
AS EVERYONE ELSE IS COMPLAINING, POWER STEERING FEELS LIKE IT'S OUT. ESPECIALLY NOTICED IN PARKING LOTS WHEN TURNING INTO A SPOT AT A LOW SPEED AND PULLING OUT INTO TRAFFIC AT INTERSECTIONS. I BOUGHT THIS $40K+ VEHICLE TO HAUL MY WIFE AND 4 KIDS AROUND AND IT'S LITERALLY FALLING APART. SERIOUS ISSUES WITH THE STEERING, THE GAS G…
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AS EVERYONE ELSE IS COMPLAINING, POWER STEERING FEELS LIKE IT'S OUT. ESPECIALLY NOTICED IN PARKING LOTS WHEN TURNING INTO A SPOT AT A LOW SPEED AND PULLING OUT INTO TRAFFIC AT INTERSECTIONS. I BOUGHT THIS $40K+ VEHICLE TO HAUL MY WIFE AND 4 KIDS AROUND AND IT'S LITERALLY FALLING APART. SERIOUS ISSUES WITH THE STEERING, THE GAS GAUGE ONLY WORKS HALF OF THE TIME, THE HOT/COLD BUTTONS ARE WORE DOWN AS YOU CAN'T EVEN TELL WHAT THE '+' & '-' ARE ANYMORE (AND WE HAD THESE REPLACE ONCE ALREADY UNDER WARRANTY) AND THE WINDSHIELD FLUID WASHER PUMP IS OUT (AND NO, IT'S NOT JUST A FUSE-ALREADY CHECKED). ALL MY KIDS ARE INVOLVED IN SPORTS AND WE PUT A LOT OF MILES ON PER YEAR. VERY WORRIED ABOUT THE STEERING WITH MY FAMILY, TRYING NOT TO DRIVE IT MUCH AS WE'RE TRYING TO GET RID OF IT ASAP BEFORE THE ENTIRE COUNTRY KNOWS THAT THEY'RE JUNK! IT'S OUT OF WARRANTY, AND I CAN'T EVEN IMAGINE HOW MUCH IT COSTS TO REPAIR IT, SO JUST TRYING TO GET RID OF THIS HEADACHE OF A VEHICLE! WE ARE ACTUALLY DRIVING AROUND AN OLD 1999 SUBARU OUTBACK WITH ALMOST 200K MILES, AND IT'S MUCH MORE DEPENDABLE THAN OUR $40K+ ACADIA. VERY DISAPPOINTED! FIRST QUESTION IS, WITH ALL THE COMPLAINTS, WHY HASN'T IT BEEN RECALLED YET? I'M GUESSING THERE HAS TO BE SO MANY FATALITIES BEFORE A RECALL IS APPOINTED?? SECOND QUESTION, DO THE MAKERS OF THE GMC ACADIA SLEEP WELL AT NIGHT KNOWING THEIR PRODUCT IS VERY DANGEROUS AND IT'S JUST A MATTER OF TIME BEFORE PEOPLE START GETTING KILLED? *TR
NHTSA ODI #10543125
27,000 miles · Jul 26, 2013
Electrical SystemSteeringInjury
WHILE TRYING TO PARK THEGMC ACADIA 2010, THE STEERING FELT LIKE IT WENT OUT ON ME. MY HUSBAND HAD TOLD ME PREVIOUSLY THAT HE HAD THE SAME ISSUE WHILE TRYING TO PULL OUT INTO TRAFFIC. MY INCIDENT ONLY HURT MY SHOULDER HIS INCIDENT ALMOST CAUSED A CAR CRASH. WE HAVE ALSO HAD ISSUES WITH THE WINDOW ON THE DRIVER'S SIDE NOT OPENIN…
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WHILE TRYING TO PARK THEGMC ACADIA 2010, THE STEERING FELT LIKE IT WENT OUT ON ME. MY HUSBAND HAD TOLD ME PREVIOUSLY THAT HE HAD THE SAME ISSUE WHILE TRYING TO PULL OUT INTO TRAFFIC. MY INCIDENT ONLY HURT MY SHOULDER HIS INCIDENT ALMOST CAUSED A CAR CRASH. WE HAVE ALSO HAD ISSUES WITH THE WINDOW ON THE DRIVER'S SIDE NOT OPENING UNTIL YOU OPEN ANOTHER WINDOW. AND NOW THE LATEST ISSUE, MY HUSBAND HAD GOTTEN OFF WORK AND STARTED THE CAR AND ALL THE LOCKS WENT UP AND DOWN REALLY FAST AND THE DASH LIGHTS FLICKERED OFF AND ON, THEN, WHEN HE WAS ON HIS WAY HOME HE SMELLED PLASTIC BURNING. IF THIS WAS ANYBODY ELSE'S CAR I WOULD HAVE SAID IT WAS POSSESSED BUT SINCE WE'RE PAYING FOR IT THERE'S A PROBLEM. DOES SOMEBODY HAVE TO DIE BEFORE THEY WILL ADDRESS THIS PROBLEM? I FILLED THIS FORM OUT ON MY HUSBAND'S PHONE. *TR
NHTSA ODI #10532030
75,000 miles · May 18, 2013
Electrical SystemEngineSteering
FIRST HAPPENED AT 75000 WITH ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. DOORS DON'T WORK AND RADIO/BLUETOOTH WORKS WHEN IT WANTS TOO. EXPOSED WIRES GOT FIXED BECAUSE OF MOISTURE. STEERING POWER FAILURE AT LOW SPEED AND EMERGENCY MANEUVERS. THE DEALERSHIPS CANT FIX IT ALTHOUGH THEY KNOW ITS THE STEERING PUMP. AT 93000 A SYSTEMIC…
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FIRST HAPPENED AT 75000 WITH ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. DOORS DON'T WORK AND RADIO/BLUETOOTH WORKS WHEN IT WANTS TOO. EXPOSED WIRES GOT FIXED BECAUSE OF MOISTURE. STEERING POWER FAILURE AT LOW SPEED AND EMERGENCY MANEUVERS. THE DEALERSHIPS CANT FIX IT ALTHOUGH THEY KNOW ITS THE STEERING PUMP. AT 93000 A SYSTEMIC FAILURE OF ELECTRICAL SYSTEMS AGAIN. NEW DEALER FIXED SUPPOSEDLY THE WIRES AGAIN, STILL EXPOSED. THE CAR ELECTRICAL DOES NOT PERFORM OVER 76 DEGREES OUTSIDE TEMPERATURE. POWER STEERING IS A PROBLEM AND GETTING WORSE. FINDING THAT THERE ARE MORE PROBLEMS WITH POWER STEERING FROM 2013 AND LOWER MODELS. *TR
NHTSA ODI #10512633
73,378 miles · Apr 20, 2013
Electrical System
I'VE BEEN HAVING ISSUES WITH THE A/C UNIT, I TRY TO TURN IT ON AND ALL THAT IT DOES IS FLASH 3 TIMES AND THEN IT GOES BACK TO OFF, IT DOESN'T COOL AT ALL. I TRIED TO RESEARCH THE PROBLEM IN THE INTERNET AND AT THE GMC WEBSITE AND IT SEEMS THAT IS BEEN A HUGE ISSUE SINCE 2007 FOR THIS MODEL! I CALLED THE DEALER AND ALTHOUGH THEY …
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I'VE BEEN HAVING ISSUES WITH THE A/C UNIT, I TRY TO TURN IT ON AND ALL THAT IT DOES IS FLASH 3 TIMES AND THEN IT GOES BACK TO OFF, IT DOESN'T COOL AT ALL. I TRIED TO RESEARCH THE PROBLEM IN THE INTERNET AND AT THE GMC WEBSITE AND IT SEEMS THAT IS BEEN A HUGE ISSUE SINCE 2007 FOR THIS MODEL! I CALLED THE DEALER AND ALTHOUGH THEY KNOW WHAT THE PROBLEM IS THEY INSIST IN CHARGE ME $100 TO CONNECT IT AND TROUBLESHOOT IT EVEN THOUGH THEY KNOW THE ISSUE. THEY ARE CHARGING BETWEEN $ 1200 AND $2000 TO "FIX" A KNOWN PROBLEM. THIS PROBLEM IS CAUSING THAT MY CD PLAYER GETS HOT WHILE IS PLAYING THE CD AND EJECT THEM FROM THE SYSTEM. PLEASE I NEED YOU TO RESEARCH AND HELP OUT WITH THIS ISSUE. THEY SAY THAT IS A ISSUE WITH LOW OR LEAKING COOLING SYSTEM AND THAT IT NEEDS FREON OR THAT IS THE HVAC SYSTEM, BUT IS THE SAME EXCUSE TO HUNDREDS OF CUSTOMERS, SOME OF WHOM DECIDED TO JUST RUN THE VEHICLE WITHOUT A/C DURING HOT SUMMERS. BECAUSE OF ALL MY MEDICAL ISSUES, I CAN'T HAVE THE " LUXURY" OF NOT HAVING THE A/C BROKEN, NOR I HAVE THE MONEY TO PAY FOR SOMETHING THAT IS GIVING SO MANY PEOPLE SO MUCH PROBLEMS! THANKS *TR
NHTSA ODI #10508920
53,000 miles · Feb 21, 2013
Electrical System
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 56,000.
NHTSA ODI #10499612
31,000 miles · Jan 29, 2013
Electrical System
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT BECAUSE THE BATTERY WAS DEAD. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE JUMP STARTED BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY JUMPED THE BATTERY FOR A THIRD TIME. THE VEHICLE W…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT BECAUSE THE BATTERY WAS DEAD. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE JUMP STARTED BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY JUMPED THE BATTERY FOR A THIRD TIME. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DRAIN THAT WAS CONNECTED TO THE SUNROOF BECAME CLOGGED AND DRIPPED ONTO THE FUSE BOX. AS A RESULT, THE FUSE BOX SHORTENED AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 31,000.
NHTSA ODI #10495110
20,000 miles · Aug 24, 2012
Electrical System
THE PROBLEM ONLY OCCURS AT THE HOTTEST POINT OF THE DAY (SPRING, SUMMER) WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS IN DIRECT SUNLIGHT AND YOU TRY TO USE THE KEYLESS ENTRY TO UNLOCK THE DOORS, IT DOESN'T WORK. YOU CAN START THE VEHICLE BUT NONE OF THE ELECTRICAL FEATURES WILL WORK (WINDOWS, SUNROOF, RADIO, ETC..) AND THE VEHI…
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THE PROBLEM ONLY OCCURS AT THE HOTTEST POINT OF THE DAY (SPRING, SUMMER) WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS IN DIRECT SUNLIGHT AND YOU TRY TO USE THE KEYLESS ENTRY TO UNLOCK THE DOORS, IT DOESN'T WORK. YOU CAN START THE VEHICLE BUT NONE OF THE ELECTRICAL FEATURES WILL WORK (WINDOWS, SUNROOF, RADIO, ETC..) AND THE VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. THE DISPLAY STATES THAT THE HOOD IS OPEN. YOU CAN POP THE HOOD AND OPEN AND CLOSE IT BUT THE PROBLEM WILL NOT FIX ITSELF. WE HAVE HAD THE VEHICLE INTO 2 SEPARATE DEALERSHIPS IN 2 DIFFERENT STATES AND THE VEHICLE WON'T DO IT WHILE IT IS THERE. ONCE IT COOLS DOWN OUTSIDE OR THE SUN GOES DOWN, THE CAR WILL START AND GO INTO DRIVE. THEY HAVE REPLACED THE BODY CONTROL MODULE AND THIS DID NOT FIX THE PROBLEM. WE HAVE BEEN STRANDED ON NUMEROUS OCCASIONS AND IT HAS BEEN A PAIN. JUST WONDERING IF ANYONE ELSE HAS HAD THIS ISSUE-IT IS GETTING OLD!!! *TR
NHTSA ODI #10472332
49,458 miles · May 23, 2012
Electrical SystemFire
THE MAIN BATTERY CABLE RUNNING FROM THE BATTERY LOCATED BEHIND THE PASSAGER'S SEAT WAS RESTING ON A BOLT FROM THE FRAME. THE THREADS FROM THE BOLT CUT THROUGH THE BATTERY CABLE AND SHORTED OUT THE ELECTRICAL SYSTEM CAUSING THE FLOOR MATTING TO CATCH FIRE WHILE THE VEHICLE WAS IN MOTION. THE ENGINE SHUT DOWN, CAUSING A LOSS OF PO…
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THE MAIN BATTERY CABLE RUNNING FROM THE BATTERY LOCATED BEHIND THE PASSAGER'S SEAT WAS RESTING ON A BOLT FROM THE FRAME. THE THREADS FROM THE BOLT CUT THROUGH THE BATTERY CABLE AND SHORTED OUT THE ELECTRICAL SYSTEM CAUSING THE FLOOR MATTING TO CATCH FIRE WHILE THE VEHICLE WAS IN MOTION. THE ENGINE SHUT DOWN, CAUSING A LOSS OF POWER STEERING AND BRAKES. SINCE IT WAS THE MAIN BATTERY CABLE THE CONNECTS DIRECTLY TO THE BATTERY WITH NO FUSE, THE SHORT CONTINUED TO SPARK. IN THE PARTICUAL VEHICLE THE BATTERY IS LOCATED INSIDE THE VEHICLE, BELOW THE PASSAGER SIDE REAR FLOOR. THE POSITIVE BATTERY CABLE RUNS FROM THERE TO INSIDE THE ENGINE COMPARTMENT TO THE ALTERNATOR, WITH NO FUSE IN BETWEEN. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID IT WAS NOT A WARRANTY ISSUE. I RAISED THE QUESTION WITH THEM ABOUT A RECALL AND GOT NO WHERE. I DID SOME SEARCHES ON GMC BLOG SITES AND THIS ISSUE HAS HAPPENED ON A NUMBER OF OTHER VEHICLES, ONE LEADING TO A WRECK. LUCKILY I WAS AT A STOP LIGHT TURNING WHEN IT HAPPENED TO ME. IF THIS WOULD HAVE HAPPENED ON A FREEWAY AT FREEWAY SPEEDS, THE STORY COULD HAVE BEEN MUCH WORSE. *TT
NHTSA ODI #10459395
55,000 miles · Nov 20, 2011
Electrical SystemExterior Lighting
MY DRIVERS SIDE HEADLIGHT WENT OUT, I ORIGINALLY THOUGHT IT WAS DUE TO BULB LIFE. WHEN I CHANGED THE BULB I FOUND THAT THE HARNESS SOCKET WHERE THE BULB PLUGS INTO WAS BURNT/MELTED. I PROCEEDED TO CHANGE THE BULB ANYWAY TO SEE THE RESULT. 5 MINUTES LATER THE LIGHT BULB BURNT OUT AGAIN. THIS LOOKS TO BE A SERIOUS FIRE HAZARD AND …
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MY DRIVERS SIDE HEADLIGHT WENT OUT, I ORIGINALLY THOUGHT IT WAS DUE TO BULB LIFE. WHEN I CHANGED THE BULB I FOUND THAT THE HARNESS SOCKET WHERE THE BULB PLUGS INTO WAS BURNT/MELTED. I PROCEEDED TO CHANGE THE BULB ANYWAY TO SEE THE RESULT. 5 MINUTES LATER THE LIGHT BULB BURNT OUT AGAIN. THIS LOOKS TO BE A SERIOUS FIRE HAZARD AND I BELIEVE THERE SHOULD BE A RECALL COMPLETED FOR FURTHER INVESTIGATION. THIS WAS FOR THE LOW BEAM LIGHT BULB. *TR
NHTSA ODI #10436482
Mileage unknown · Oct 27, 2011
Electrical System
2010 GMC ACADIA. CONSUMER STATES VEHICLE WAS STRUCK BY LIGHTENING WHILE SITTING UNDER A CARPORT *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START AND THE ALARM KEPT SOUNDING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A BODY CONTROL MODULE, A PCM, AIR BAG SENSOR AND ECBM WAS NEEDED TO…
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2010 GMC ACADIA. CONSUMER STATES VEHICLE WAS STRUCK BY LIGHTENING WHILE SITTING UNDER A CARPORT *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START AND THE ALARM KEPT SOUNDING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A BODY CONTROL MODULE, A PCM, AIR BAG SENSOR AND ECBM WAS NEEDED TO MAKE THE NECESSARY REPAIRS TO THE VEHICLE. THE CONSUMER STATED THE DEALER HAD HER VEHICLE FOR 30 DAYS. *JB
NHTSA ODI #10433301
Official recalls
4Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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