WHILE DRIVING OR NOT THE CAR HAS A DISPLAY ON SCREEN ON ODOMETER OF PARK ASSIST OFF NO CODE COMES UP OTHER THEN THIS ON DISPLAY ON ODOMETER.
2010 GMC Acadia
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2010 GMC Acadia do not stand out strongly from the model-year median of 256.
About this comparison →How this year compares
Owner complaints by model year
Compare all Acadia years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
293 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
45 reportsI NOTICED BOTH OF MY DRIVING LIGHTS HAD GONE OUT AND WENT TO REPLACE. THEY ARE THE HID HEADLIGHT ASSEMBLIES AND THE DRIVING LIGHT SOCKETS AND BULBS MELTED TOGETHER RESULTING IN CRACKING THAT REFLECTOR/PROJECTION IN THE ASSEMBLY.MY VIN IS NOT THE "VIN SPECIFIC" INCLUDED IN THE SPECIAL RECALL 14283, BUT I HAVE THAT EXACT ISSUE.
I HAVE HAD 2 ENGINES REPLACED IN THIS TRUCK AND NOW THE AIR CONDITIONING IS NOT WORKING AND PLUS NO POWER STEERING. THE TRUCK WILL STEER UPON SPEED. CANNOT PARALLEL PARK BECAUSE OF THIS. WHEN MAKING A TURN REGARDLESS OF LEFT OR RIGHT I HAVE TO STEP ON THE GAS IN ORDER TO STEER THE CAR.
I OWN A 2010 GMC ACADIA... I'VE HAD TO REPLACE THE LOW BEAMS ON BOTH PASSENGER AND DRIVER SIDE NUMEROUS TIMES!!!!!!!! I'M A SINGLE MOTHER OF 3... NOT ONLY IS IT EXTREMELY DANGEROUS FOR YOUR HEADLIGHTS TO GO OUT AT ANY GIVEN MOMENT(ESPECIALLY WHEN MY CHILDREN ARE IN THE VEHICLE... NOT TO MENTION OTHER MOTORISTS CHILDREN) BUT ITS…
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I OWN A 2010 GMC ACADIA... I'VE HAD TO REPLACE THE LOW BEAMS ON BOTH PASSENGER AND DRIVER SIDE NUMEROUS TIMES!!!!!!!! I'M A SINGLE MOTHER OF 3... NOT ONLY IS IT EXTREMELY DANGEROUS FOR YOUR HEADLIGHTS TO GO OUT AT ANY GIVEN MOMENT(ESPECIALLY WHEN MY CHILDREN ARE IN THE VEHICLE... NOT TO MENTION OTHER MOTORISTS CHILDREN) BUT ITS ALSO COSTLY!!!!! THIS ALL STARTED BACK IN AUG 2018... THIS IS GETTING RIDICULOUS!!! I'VE DONE MY DUES... WORKED HARD TO PAY MY VEHICLE OFF...ALL I WANTED WAS A GOOD AND RELIABLE VEHICLE FOR MY FAMILY... AND IT'S FAR FROM SAFE!!!!
THIS VEHICLE HAS BEEN A PROBLEM SINCE I PURCHASED IT. UNFORTUNATELY, MY STATE DOES NOT HAVE A LEMON LAW FOR USED VEHICLES SO I HAVE BEEN STUCK WITH REPAIR AFTER REPAIR. #1 THE BATTERY. I PURCHASED THIS VEHICLE IN 2016 AND I HAVE HAD TO REPLACE THE BATTERY TWICE ALREADY. THIS VEHICLE HAS KILLED CELLS IN MULTIPLE BATTERIES. …
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THIS VEHICLE HAS BEEN A PROBLEM SINCE I PURCHASED IT. UNFORTUNATELY, MY STATE DOES NOT HAVE A LEMON LAW FOR USED VEHICLES SO I HAVE BEEN STUCK WITH REPAIR AFTER REPAIR. #1 THE BATTERY. I PURCHASED THIS VEHICLE IN 2016 AND I HAVE HAD TO REPLACE THE BATTERY TWICE ALREADY. THIS VEHICLE HAS KILLED CELLS IN MULTIPLE BATTERIES. #2 THE TRANSMISSION. WHEN I INITIALLY PURCHASED THIS VEHICLE OCCASIONALLY IT WOULD NOT SMOOTHLY SHIFT INTO 3RD GEAR. I TOOK IT BACK TO THE DEALER MULTIPLE TIMES, BUT OF COURSE THE ISSUE WOULD REPLICATE DURING THEIR TEST DRIVE SO THEY COULDN'T DIAGNOSE THE ISSUE. THE ISSUE IS THAT THE TRUCK WILL NOT SHIFT CORRECTLY, BUT THE PROBLEM NORMALLY CORRECTS IF YOU TURN THE VEHICLE OFF AND THEN TURN IT BACK ON. THE PROBLEM IS THAT YOU NEVER KNOW WHEN THE TRUCK WILL NOT SHIFT GEARS. THIS IS PROBLEMATIC WHEN YOU HAVE A TODDLER IN THE VEHICLE AND NEED TO GET ON THE HIGHWAY AND ALL OF THE SUDDEN THE VEHICLE WILL NOT SHIFT IN TO 3RD GEAR, THEN YOU HAVE TO TRY TO SAFELY FIND A SHOULDER AND HOPE THAT TURNING OFF/TURNING ON THE VEHICLE WILL FIX THE ISSUE. SOMETIMES IT'S A 1X FIX; OTHER TIMES THE VEHICLE HAS TO THE RESTARTED 3X TIMES BEFORE THE VEHICLE WILL CHANGE GEARS CORRECTLY. DIAGNOSIS FROM 1 MECHANIC, SOMETHING IS STICKING IN THE TRANSMISSION AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED #3 TIMING CHAIN. THIS IS THE MOST RECENT ISSUE. IT BEGAN WITH AN ONSET OF A CHECK ENGINE LIGHT AND MULTIPLE CODES ABOUT A CRANKSHAFT SENSOR, O2 SENSORS, ETC. ORIGINALLY THE MECHANIC WAS GOING TO REPLACE THE SENSORS, BUT INSISTS ON REPLACING THE TIMING CHAIN ASSEMBLY BASED ON THE INFORMATION DISCOVERED ABOUT VEHICLES USING THE SAME PARTS AND RECALLS IT'S UNFORTUNATE TO DISCOVER THAT THIS VEHICLE HASN'T HAD A RECALL ISSUED FOR ANY OF THESE ISSUES KNOWING THAT THEY POSE SAFETY RISKS FOR DRIVERS AND PASSENGERS, ESPECIALLY CHILDREN AND THE ELDERLY.
TRUCK WONT CRANK! NEW BATTERY, STARTER & ALTERNATER PASSED. BOOSTED IT OFF CRANKED STRAIGHT UP, PARKED FOR A HOUR, WOULDN'T CRANK AGAIN. VEHICLE WAS STATIONARY IN A PARKING LOT.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WAS REPLACED THREE TIMES FOR OVERHEATING AND MELTING THE WIRES. THE CONTACT ALSO STATED THAT THE FRONT AND REAR WINDOWS WERE INOPERABLE. THE VEH…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WAS REPLACED THREE TIMES FOR OVERHEATING AND MELTING THE WIRES. THE CONTACT ALSO STATED THAT THE FRONT AND REAR WINDOWS WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
THIS HAS HAPPENED ABOUT TEN TIMES NOW ALL WITHIN THE PAST 3-4 MONTHS. I WILL BE DRIVING AND GO TO MAKE A TURN AND THE STEERING WHEEL LOCKS UP AND THE ENGINE DIES. THE BRAKES STILL WORK SO I AM ABLE TO STOP THE CAR, TURN THEY KEY OFF AND RESTART IT. IT HAD HAPPENED TO ME ONCE ON THE HIGHWAY AND THE REST OF THE TIMES HAVE BEEN STO…
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THIS HAS HAPPENED ABOUT TEN TIMES NOW ALL WITHIN THE PAST 3-4 MONTHS. I WILL BE DRIVING AND GO TO MAKE A TURN AND THE STEERING WHEEL LOCKS UP AND THE ENGINE DIES. THE BRAKES STILL WORK SO I AM ABLE TO STOP THE CAR, TURN THEY KEY OFF AND RESTART IT. IT HAD HAPPENED TO ME ONCE ON THE HIGHWAY AND THE REST OF THE TIMES HAVE BEEN STOP AND GO TURNS IN THE CITY BUT ONCE WAS WHILE TURNING LEFT ONTO ON CMONG TRAFFIC AND MY CAR DIED IN THE MIDDLE OF IT. I TOOK IT TO 3 DIFFERENT AUTO PLACES AND ALL TOLD ME THEY COULDN'T FIND THE PROBLEM. I THEN RESEARCHED THIS AND FOUND SEVERAL OTHER PEOPLE HAVING THIS SAME PROBLEM. I CONTACTED THEM AND THEY SET ME UP WITH A DEALERSHIP TO GET IT FIXED. GMC SAID IF IT WAS UNDER 150,000 MILES THEY WOULD PAY FOR IT AND IF IT WAS OVER THEN I WOULD STILL QUALIFY FOR A PAYMENT ASSISTANCE PROGRAM. HOWEVER A DAY AFTER DROPPING OFF MY CAR TO GET FIXED THE DEALERSHIP CALLED ME AND SAID THEY DON'T KNOW HOW TO FIX MY CAR AND TO COME GET IT OUT OF THEIR PARKING LOT. WE TOLD GMC ABOUT THIS AND THEY SAID IT'S NOT THERE PROBLEM. I'M AT A LOSS AT THIS POINT AS NO ONE SEEMS TO BE ABLE TO FIX THE CAR AND IT IS A DEATH TRAP FOR ME AND MY FAMILY. I'M ALSO NOT JUST GOING TO SELL TO THE CAR TO SOMEBODY LIKE THE DEALERSHIP ADVISED ME TO DO BECAUSE 'THEY WOULDN'T WANT THEIR SON OR DAUGHTER DRIVING THAT THING' (EVEN THOUGH THEY SEEM PERFECTLY FINE TO HAVE ME DRIVE IT OFF THEIR LOT ASAP AND NOT BE THEIR PROBLEM ANYMORE) BECAUSE I WOULDNT FEEL RIGHT SELLING A CAR TO SOMEONE KNOWING IT COULD KILL THEM THROUGH NO FAULT OF THEIR OWN. I DON'T KNOW WHAT TO DO HERE. THE RIGHT THING TO DO WOULD BE TO PUT THAT CAR IN THE JUNKYARD AND BUY A NEW ONE BUT I DON'T HAVE THE CASH. WOULD LIKE SOMEBODY TO TELL ME HOW TO FIX THIS.
WHILE IM DRIVING MY DOORS LOCK AND UNLOCK TH WA BMY RPM JUMPS UP TO 5OR6 CAUSING THE TRANSMISSION SKIP GEARS THEN IT WILL CUT OFF. MY VEHICLE HAS BEEN AT THE DEALERSHOP SINCE JUNE 5TH. THEY REPLACED SO MANY THINGS ON IT INCLUDING THE TRANSMISSION AND WHEN I PICKED IT UP ON 7-27-18 WHILE ON 95 MY TRUCK DID THE SAME THING, SCARIES…
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WHILE IM DRIVING MY DOORS LOCK AND UNLOCK TH WA BMY RPM JUMPS UP TO 5OR6 CAUSING THE TRANSMISSION SKIP GEARS THEN IT WILL CUT OFF. MY VEHICLE HAS BEEN AT THE DEALERSHOP SINCE JUNE 5TH. THEY REPLACED SO MANY THINGS ON IT INCLUDING THE TRANSMISSION AND WHEN I PICKED IT UP ON 7-27-18 WHILE ON 95 MY TRUCK DID THE SAME THING, SCARIEST THING IVE EVER DEALT WITH CAUSING ME TO HAVE TO GO TO THE SIDE OF THE ROAD CAUSE MY DOORS LOCKED AND UNLOCKED RPM JUMPED TO 6 AND SMELLED LIKE SOMETHING WAS BURNING AND IT CUT OFF.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BENTLEY CHEVROLET (1950 FLORENCE BLVD, FLORENCE, AL) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE INDICATO…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO BENTLEY CHEVROLET (1950 FLORENCE BLVD, FLORENCE, AL) WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A NEW BATTERY AND WIRING. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THEY WERE NOTIFIED BY THE DEALER THAT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *TT
Official recalls
415V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
10V375000 · Seat Belts
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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