NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
293 reportsClear category filter135,900 miles · Feb 16, 2010
StructureSuspension
DURING A REAR TIRE CHECK ON OUR 2001 FORD WINDSTAR IT WAS DISCOVERED THAT THERE IS A CRACK IN THE REAR AXLE BEAM. FRIENDS OF OURS HAVE THE SAME YEAR VEHICLE AND LAST YEAR THEIR WINDSTAR REAR AXLE BEAM BROKE IN TWO AND LOCKED UP THE REAR WHEELS, LUCKILY THERE WAS NO ACCIDENT. I HAVE BEEN MONITORING OUR AXLE BEAM SINCE THEN AND …
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DURING A REAR TIRE CHECK ON OUR 2001 FORD WINDSTAR IT WAS DISCOVERED THAT THERE IS A CRACK IN THE REAR AXLE BEAM. FRIENDS OF OURS HAVE THE SAME YEAR VEHICLE AND LAST YEAR THEIR WINDSTAR REAR AXLE BEAM BROKE IN TWO AND LOCKED UP THE REAR WHEELS, LUCKILY THERE WAS NO ACCIDENT. I HAVE BEEN MONITORING OUR AXLE BEAM SINCE THEN AND NOW IT IS CRACKING. I DON'T DARE HAVE MY WIFE DRIVE IT, ESPECIALLY ON THE HIGHWAY. WHY HAS FORD NOT RECALLED THIS??? THIS COULD BE CATASTROPHIC AT HIGHWAY SPEEDS IF IT SNAPPED. I NEED TO GET THIS FIXED IMMEDIATELY AND HAVE HEARD IT IS AT LEAST $1,000 !! *TR
NHTSA ODI #10311113
100,000 miles · Feb 9, 2010
Structure
201 FORD WINDSTAR. ENGINE/TRANSMISSION SUBFRAME/CRADLE RUSTS THROUGH LEAVING VEHICLE UNCONTROLLABLE. IT IS REPORTED TO BE CAUSED BY AC DRAIN DRIPPING DIRECTLY ON SUBFRAME ASSEMBLY. *TR
NHTSA ODI #10307830
71,000 miles · Dec 30, 2009
Structure
TRAVELING ALONG A MAJOR HIGHWAY APPROX. 70 MPH, THE ENGINE CRADLE ASSEMBLY BECAME DETACHED FROM THE FRAME DUE TO CORROSION AND SUBSEQUENTLY THE CV AXEL BECAME DETACHED FROM THE WHEEL AND THE CONTROL ARM ALSO BECAME DETACHED. THE VEHICLE BECAME UN CONTROLLABLE AND LUCKILY WE DIDN'T FLIP OR HIT SOMEONE ELSE. THIS IS A VERY SERIOUS…
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TRAVELING ALONG A MAJOR HIGHWAY APPROX. 70 MPH, THE ENGINE CRADLE ASSEMBLY BECAME DETACHED FROM THE FRAME DUE TO CORROSION AND SUBSEQUENTLY THE CV AXEL BECAME DETACHED FROM THE WHEEL AND THE CONTROL ARM ALSO BECAME DETACHED. THE VEHICLE BECAME UN CONTROLLABLE AND LUCKILY WE DIDN'T FLIP OR HIT SOMEONE ELSE. THIS IS A VERY SERIOUS CONDITION AND A SUB FRAME ASSEMBLY SHOULDN'T COME APART ON A VEHICLE WITH ONLY 70K MILES ON IT. I HAVE CALLED FORD MOTOR CO. WITH NO HELP OR EVEN AN APOLOGY AS THERE IS NO RECALL FOR ANY ISSUES LIKE THIS. AGAIN, THIS IS VERY SERIOUS ISSUE AND WE WERE LUCK WE WEREN'T KILLED. *TR
NHTSA ODI #10297501
180,000 miles · Dec 25, 2009
Structure
DRIVEN DOWN THE ROAD THE FRONT PASSENGER AXLE POPS OUT LOSE OF ALIGNMENT VEHICLE WONT RUN BOTH FRONT TIRES ARE LOOKING THE OPPOSITE WAY.... HOW CAN I FIND OUT HOW TO FIX THIS. VEHICLE IS NOT DRIVABLE. *TR
NHTSA ODI #10296935
160,000 miles · Dec 14, 2009
Structure
OUR NOT FOR PROFIT OWNS A 2001 FORD WINDSTAR WHICH FAILED TO PASS NYS INSPECTION BECAUSE THE SUB-FRAME IS RUSTED THROUGH. THIS VEHICLE HAD LESS THAN 160K MILES ON IT. WE WASH OUR VEHICLES EVERY MONTH OR SO IN THE WINTER TO RID THEM OF SALT SO THAT CORROSION IS KEPT TO MINIMUM. TOO BAD FORD DOESN'T STAND BY THEIR PRODUCTS LIKE TO…
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OUR NOT FOR PROFIT OWNS A 2001 FORD WINDSTAR WHICH FAILED TO PASS NYS INSPECTION BECAUSE THE SUB-FRAME IS RUSTED THROUGH. THIS VEHICLE HAD LESS THAN 160K MILES ON IT. WE WASH OUR VEHICLES EVERY MONTH OR SO IN THE WINTER TO RID THEM OF SALT SO THAT CORROSION IS KEPT TO MINIMUM. TOO BAD FORD DOESN'T STAND BY THEIR PRODUCTS LIKE TOYOTA, (WHICH PAID OWNERS OF DEFECTIVE PICK-UPS WHICH HAD UNDERBODY CORROSION 1 & 1/2 BLUE BOOK VALUE FOR VEHICLES). ANOTHER REASON NOT TO BUY AMERICAN: SHODDY MATERIALS, SHODDY WORKMANSHIP & UNCARING CUSTOMER SATISFACTION. *TR
NHTSA ODI #10295607
111,000 miles · Nov 14, 2009
StructureSuspension
ON NOVEMBER 3RD, 2009, THE REAR AXLE FAILED IN MY 2001 FORD WINDSTAR WHILE I WAS ON THE HIGHWAY. THE CAR HAD BEGUN PERFORMING ERRATICALLY SO I WAS NOT TRAVELING AT HIGH SPEED, BUT EVEN AT LOW SPEED IT WAS ESSENTIALLY UNCONTROLLABLE WHEN THE FAILURE HAPPENED. IN THE WEEKS LEADING UP TO THE ACTUAL FAILURE, I HAD EXPERIENCED HA…
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ON NOVEMBER 3RD, 2009, THE REAR AXLE FAILED IN MY 2001 FORD WINDSTAR WHILE I WAS ON THE HIGHWAY. THE CAR HAD BEGUN PERFORMING ERRATICALLY SO I WAS NOT TRAVELING AT HIGH SPEED, BUT EVEN AT LOW SPEED IT WAS ESSENTIALLY UNCONTROLLABLE WHEN THE FAILURE HAPPENED. IN THE WEEKS LEADING UP TO THE ACTUAL FAILURE, I HAD EXPERIENCED HANDLING PROBLEMS WITH THE VEHICLE. AFTER MY MECHANIC REPLACED THE FRONT STRUTS AND REAR SHOCKS THE CAR STILL DIDN'T HANDLE RIGHT. THEY THOUGHT THIS MIGHT BE BECAUSE THE REAR ALIGNMENT WAS NOT A LITTLE OUT OF SPEC - THEY WERE WAITING FOR SHIMS TO COME IN TO CORRECT THAT WHEN THE AXLE FAILED. IN ADDITION TO MY UNHAPPINESS ABOUT THE COMPLAINTS - THE VEHICLE KIND OF SWERVED WHEN GOING AROUND CORNERS, ESPECIALLY HIGHWAY ON/OFF RAMPS - THE ONLY WARNING THE CAR GAVE IN THE WEEKS UP TO THE FAILURE WAS SEEMINGLY-RANDOM INDICATIONS FROM THE TIRE-PRESSURE WARNING LIGHT. IN END END, THE GARAGE I TOOK THE CAR TO ENDED UP REPLACING THE REAR AXLE ASSEMBLY AND THE TWO REAR TIRES - WHEN THE AXLE FAILED THE TIRES HAD RUBBED AGAINST THE TIRE WELLS. WHEN SEARCHING ONLINE FOR OTHER REPORTS OF THIS PROBLEM I CAME ACROSS SEVERAL HERE, AND POSTED MY OWN. (MY OWN DESCRIPTION AS WELL AS FOUR PICTURES OF THE FAILED PART ARE ON THE SITE UNDER NOVEMBER 3RD 2009: HTTP://WWW.CARCOMPLAINTS.COM/FORD/WINDSTAR/2001/DRIVETRAIN/REAR_AXLE_SNAPPED_IN_TWO.SHTML. *TR
NHTSA ODI #10292189
71,000 miles · Nov 2, 2009
StructureSuspension
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE WHILE HE WAS BACKING OUT OF A PARKING SPACE AND SHIFTING INTO THE "REVERSE" POSITION. THE VEHICLE SUDDENDLY FAILED TO OPERATE IN REVERSE. IMMEDIATELY, THE GEAR SHIFTER WAS PLACED INTO THE "DRIVE" POSITION; FOLLOWED BY NO POWER RESPO…
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TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE WHILE HE WAS BACKING OUT OF A PARKING SPACE AND SHIFTING INTO THE "REVERSE" POSITION. THE VEHICLE SUDDENDLY FAILED TO OPERATE IN REVERSE. IMMEDIATELY, THE GEAR SHIFTER WAS PLACED INTO THE "DRIVE" POSITION; FOLLOWED BY NO POWER RESPONSE. THE DRIVER TURNED THE ENGINE OFF AND INSPECTED THE VEHICLE. THE FRONT PASSENGER WHEEL WAS TURNED OUTWARDLY WHEN THE RIGHT SHAFT DISENGAGED FROM THE DIFFERENTIAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ENGINE CRADLE WHICH EXHIBITED SEVERE RUST AND CAUSED THE LOWER CONTROL ARM TO BREAK. THE VEHICLE WAS REPAIRED FOR MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 71,000.
NHTSA ODI #10290588
61,000 miles · Oct 6, 2009
SteeringStructureSuspension
THE MOUNTING EARS ON THE RIGHT FRONT SUBFRAME (H-FRAME THAT ALL THE SUSPENSION, STEERING , AND DRIVETRAIN) THAT CONNECTS THE LOWER CONTROL ARM TO THE FRAME ROTTED OFF THE FRAME ALLOWING THE PASSENGER SIDE TIRE ASSY. TO SWING OUT FROM UNDER THE VEHICLE CAUSING A LOSS OF CONTROL. FORTUNATELY IT HAPPENED WHEN TURNING LEFT AT …
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THE MOUNTING EARS ON THE RIGHT FRONT SUBFRAME (H-FRAME THAT ALL THE SUSPENSION, STEERING , AND DRIVETRAIN) THAT CONNECTS THE LOWER CONTROL ARM TO THE FRAME ROTTED OFF THE FRAME ALLOWING THE PASSENGER SIDE TIRE ASSY. TO SWING OUT FROM UNDER THE VEHICLE CAUSING A LOSS OF CONTROL. FORTUNATELY IT HAPPENED WHEN TURNING LEFT AT A INTERSECTION AND NOT ON THE FREEWAY. THE WHOLE FRONT H FRAME HAS TO BE REPLACED. THE VEHICLE IS AN 01 FORD WINDSTAR WITH APPROX. 61,000 MILES, ALWAYS TAKEN GOOD CARE OF AND GARAGE KEPT. ORIGINAL OWNER NEVER ANY ACCIDENTS. *TR
NHTSA ODI #10286509
99,900 miles · Sep 30, 2009
Structure
2001 FORD WINDSTAR. SUBFRAME RUSTED AWAY WHERE IT ATTACHES TO THE MAIN FRAME. CONSEQUENCES MIGHT BE LOSS OF STEERING, ROLLOVER OR OTHER SERIOUS ACCIDENT. FORTUNATELY, THE PROBLEM WAS DISCOVERED AND REPAIRED AT THE COST OF $1700 BEFORE A SERIOUS ACCIDENT OCCURRED. *TR
NHTSA ODI #10285802
87,000 miles · Sep 3, 2009
Structure
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT DURING ROUTINE INSPECTION FOR AN OIL SERVICE, A MECHANIC LOCATED EXCESSIVE RUST IN THE ENGINES SUB FRAME. ENGINE FAILURE WHILE DRIVING INCREASES THE RISK OF VEHICLE CRASH.THE VEHICLE HAS NOT BEEN REPAIRED. HE NOTIFIED THE DEALER AND THE MANUFACTURER OF THE FAILURE…
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TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT DURING ROUTINE INSPECTION FOR AN OIL SERVICE, A MECHANIC LOCATED EXCESSIVE RUST IN THE ENGINES SUB FRAME. ENGINE FAILURE WHILE DRIVING INCREASES THE RISK OF VEHICLE CRASH.THE VEHICLE HAS NOT BEEN REPAIRED. HE NOTIFIED THE DEALER AND THE MANUFACTURER OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
NHTSA ODI #10282796
Official recalls
15Sep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.
Consequence & remedy
Consequence: If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Consequence & remedy
Consequence: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.
Consequence & remedy
Consequence: A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
May 3, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
Consequence & remedy
Consequence: A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Jan 26, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Aug 26, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Consequence & remedy
Consequence: A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy: AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Nov 6, 2003
CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS.
Consequence & remedy
Consequence: IF THE LATCHES ON TH4E SECOND OR THIRD ROW SEATS OF THE VEHICLE RELEASE IN A CRASH, THE POTENTIAL FOR OCCUPANT INJURY IS INCREASED.
Remedy: DEALERS WILL REPLACE THE SEAT-TO-FLOOR LATCHES ON THE SECOND AND THIRD ROW OF SEATS. OWNER NOTIFICATION BEGAN ON NOVEMBER 21, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Mar 11, 2002
IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS (DIRT, SALT, ETC.) CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.
Consequence & remedy
Consequence: THIS COULD CAUSE A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR AT THE REAR WIRE HARNESS. A SHORT CIRCUIT CAN LEAD TO MALFUNCTIONS OF THE REAR LIGHTING SYSTEM, REVERSE PARK-AID SYSTEM, OR TRAILER TOW ELECTRICAL SYSTEM. A SUSTAINED SHORT CIRCUIT CAN RESULT IN MELTED CONNECTORS AND POTENTIALLY LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE ELECTRICAL CONNECTOR AND SURROUNDING AREA FOR ABSENCE OF BODY SEALING AND CORROSION. IF CORROSION IS PRESENT, DEALERS WILL SERVICE THE BODY GAPS, REPAIR CORRODED CONNECTORS, AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. IF CORROSION IS NOT PRESENT BUT THE BODY SEALER IS MISSING, DEALERS WILL SERVICE THE BODY GAPS AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 15, 2001
VEHICLE DESCRIPTION: MINI VANS. CONTAMINANTS SUCH AS WATER, SALT, AND WINDSHIELD WASHER SOLUTION CAN ENTER THE WIPER MOTOR COVER ASSEMBLY THROUGH PINHOLES ON THE EXTERIOR OF THE COVER THAT ARE USED IN THE MOLDING PROCESS. IN ADDITION, ON CERTAIN OF THE VEHICLES BUILT BETWEEN FEBRUARY AND AUGUST 2000, A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT. EITHER OF THESE CONDITIONS COULD POTENTIALLY RESULT IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, SMOKE, OR IGNITION OF THE PLASTIC COVER MATERIAL. CONTAMINANT ENTRY COULD ALSO RESULT IN UNINTENDED WIPER MOTOR OPERATION.
Consequence & remedy
Consequence: SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW WIPER COVER WITH IMPROVED SEALING AND WATER RESISTANCE. OWNER NOTIFICATION BEGAIN AUGUST 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 15, 2001
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH AUXILIARY REAR AIR-CONDITIONING. IF THE AUXILIARY AIR-CONDITIONING BLOWER MOTOR STOPS TURNING WHILE IN THE MEDIUM-LOW BLOWER SPEED SETTING, THERE IS THE POTENTIAL THAT THE RESISTOR MAY BECOME HOT AND SMOKE.
Consequence & remedy
Consequence: THE MOTOR COULD POTENTIALLY CATCH ON FIRE.
Remedy: DEALERS WILL INSTALL A JUMPER WIRE THAT WILL ENSURE THAT THE MEDIUM-LOW BLOWER SPEED SETTING IS PROTECTED BY THE THERMAL LIMITER. OWNER NOTIFICATION BEGAN AUGSUT 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Jul 16, 2001
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Jun 22, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH AN ADJUSTABLE PEDAL OPTION. THE DRIVER FLOOR MAT COULD INTERFERE WITH THE ACCELERATOR PEDAL.
Consequence & remedy
Consequence: THIS CAN RESULT IN A STUCK THROTTLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE BOTH FRONT DRIVER AND PASSENGER SIDE FLOOR MATS IN THE VEHICLE. OWNER NOTIFICATION BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Dec 6, 2000
VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.
Consequence & remedy
Consequence: IN SOME CASES, LESS THAN THE INTENDED LEVEL OF PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSPECT THE RCM AND CRASH SENSORS AND, IF NECESSARY, REPLACE THEM.
Sep 13, 2000
CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE RCM IN THESE VEHICLES. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8EA10007 · Front Subframe Corrosion Failures
Opened Dec 20, 2010 · Closed Mar 17, 2011
Status: closed (inferred from source dates) · Structure:frame And Members; Suspension
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Utah, Vermont, West Virginia and Wisconsin (NHTSA Recall No. 11V-030, Ford Recall No. 11S16).According to Ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.Either condition could result in diminished vehicle directional control, increasing the risk of a crash.Dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.Owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.Owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.Repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.This investigation is closed.
Additional source detail variants (2)
Structure:frame And Members
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Utah, Vermont, West Virginia and Wisconsin (NHTSA Recall No. 11V-030, Ford Recall No. 11S16).According to Ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.Either condition could result in diminished vehicle directional control, increasing the risk of a crash.Dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.Owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.Owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.Repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.This investigation is closed.
Suspension
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Utah, Vermont, West Virginia and Wisconsin (NHTSA Recall No. 11V-030, Ford Recall No. 11S16).According to Ford, separation of a front lower control arm rear attaching bracket may result in a lower control arm separation and separations of both front subframe rear body mounts may result in separation of the steering intermediate shaft.Either condition could result in diminished vehicle directional control, increasing the risk of a crash.Dealers will inspect the lower control arm rear attachment flanges and the rear body mount sections of the subframe on the right (passenger) and left (driver) sides of the vehicle.Owners of vehicles that pass the inspection will be notified when to return for installation of reinforcement brackets to extend the durability of the front subframe assembly in affected areas in the presence of corrosion.Owners of vehicles that do not pass inspection, but can be repaired, will be offered transportation until parts become available.Repurchase offers will be extended to owners of vehicles that cannot be repaired with the reinforcement brackets.This investigation is closed.
PE10026 · Front Subframe Corrosion Failures
Opened Jul 20, 2010 · Closed Dec 20, 2010
Status: closed (inferred from source dates) · Structure:frame And Members; Suspension
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.All but one of these involved vehicles from Salt Belt states.All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.Testing by both Ford and NHTSA have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently re
Additional source detail variants (2)
Structure:frame And Members
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.All but one of these involved vehicles from Salt Belt states.All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.Testing by both Ford and NHTSA have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently re
Suspension
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and certain front suspension components (e.g., lower control arm).For complaints with sufficient information to identify the location of the failure, most describe problems with the rear mounting bracket for the front passenger-side lower control arm with some related to the rear body mount attachment located in the same general area of the subframe (right-rear section near the front passenger wheel).The remainder of the reports allege fracture of the front subframe at other or, most often, unspecified locations.Almost all of the complaints that specified the side of the vehicle indicated that the problem occurred on the right/passenger side (106), with only a few indicating the left/driver side (2) or both sides (3) were affected.Ford and several complainants attributed the right-side failures to the routing of the air-conditioning lines above the front subframe on that side of the vehicle, further noting that condensation has been observed dripping onto the front subframe in the area of the affected components (the A/C drain tube is also located on the right side, near the front subframe).ODI has identified 93 complaints related to lower control arm attachments, including 80 that appear to involve complete separations.All but one of these involved vehicles from Salt Belt states.All three crash incidents appear to be related to lower control arm separations, including one road departure into a road-side sign resulting in a totalled vehicle and a lane departure into another vehicle.Almost half of the ODI complaints related to control arm separation occurred at speeds greater than 20 mph and about a quarter occurred at highway speeds.Three-quarters of these complaints allege experiencing difficulty controlling the vehicle and about 40 percent appear to have resulted in departures from the intended lane of travel.Testing by both Ford and NHTSA have demonstrated that lower control arm separation from the rear attachment bracket results in significant toe out of the affected wheel, which affects the driver's ability to control vehicle direction.According to Ford, moderate braking improved vehicle controllability by reducing the amount of toe out, possibly explaining incidents that did not allege a loss of control.ODI's analysis of complaints related to the rear body mount identified 41 complaints (ODI only).These complaints generally report experiencing progressively worsening noise concerns when turning, accelerating or braking.Although, some of the complaints that appeared to involve a complete separation of the body mount alleged difficulty steering, the effects on vehicle control from this failure mode do not appear to be as great as those resulting from control arm separation.However, ODI is seeking more information regarding two complaints which alleged that body mount failure resulted in disconnection of the steering wheel from the steering rack (one occurred during vehicle service).This investigation has been upgraded to an Engineering Analysis (EA10-007) for subject vehicles sold or currently re
PE10016 · Rear Axle Cracking
Opened May 13, 2010 · Closed Sep 22, 2010
Status: closed (inferred from source dates) · Suspension
In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin. The subject vehicles utilize a Stamped/Formed axle assembly manufactured by Benteler automotive Corporation of Galesburg, MI.According to Ford, after many years of vehicle service in the Salt-Belt states, corrosion can weaken the rear axle, making it susceptible to torsional stress.There is a risk that the combined effects of corrosion and stress can lead to cracks which, if undetected, can propagate and result in a complete fracture of the axle.A completely fractured axle can affect vehicle handling and increase the risk of a crash.To correct the safety defect, Ford will initially inspect all of the subject vehicles brought into Ford/Lincoln-Mercury dealerships for possible cracked axles.Owners of vehicles without cracked axles will be notified when to return for the installation of reinforcement brackets to extend the axle durability in the presence of corrosion.Owners who have vehicles with cracked axles will either be offered a repair or alternative transportation until parts become available. On May 13, 2010, the Office of Defects Investigation (ODI) opened PE10-016 to investigate complaints of rear axle cracking in MY 1999 through 2003 Ford Windstar minivans.Combining ODI and Ford complaint data, ODI is aware of a total 891 complaints alleging rear axle cracking in the subject vehicles.Over a third of the complaints (334) allege that the cracking progressed to a complete fracture of the rear axle, including 8 allegations of crashes resulting in 3 injuries. Approximately 57 percent of the subject vehicles (524,661) were sold in Salt-Belt states covered by Ford's recall and Ford estimates that approximately 463,000 of these remain in service.Ninety-six percent of the complaints (858) and all of the complaints alleging complete fracture were from the recall region.The action taken by Ford is sufficient to resolve the issues raised by this investigation.Accordingly, this investigation is closed.
EA08021 · Engine Compartment Fires
Opened Sep 17, 2008 · Closed Oct 14, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Vehicle Speed Control; Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Additional source detail variants (7)
Electrical System
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Electrical System:wiring
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
PE08035 · Engine Compartment Fires
Opened May 13, 2008 · Closed Sep 17, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (3)
Electrical System
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Electrical System:wiring
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA05004 · Front Seat Belt Buckle Assembly
Opened Feb 17, 2005 · Closed Jul 6, 2005
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front:buckle Assembly
DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD TESTED AND EXAMINED OVER 100 WARRANTY-RETURNED BUCKLES AND FOUND THAT 44% OF THE BUCKLES HAD NO PROBLEM OR A CONDITION NOT RELATED TO THE RECALL INSPECTION (NON-LATCH RELATED BUCKLE DAMAGE OR FOREIGN CONTAMINATION).WARRANTY CLAIMS WERE HIGHEST DURING THE 18-MONTH PERIOD AFTER THE START OF THE RECALL (JULY 2001) AND HAVE BEEN DECLINING DURING THE PAST 24 MONTHS.OVER THE PAST 12 MONTHS, FORD HAS RECEIVED APPROXIMATELY 12 WARRANTY CLAIMS PER MONTH OUT OF A VEHICLE POPULATION OF ABOUT ONE MILLION.COMPLAINTS COUNTS ARE ALSO DECREASING.DURING THE PAST SEVEN MONTHS, ODI HAS RECEIVED ONLY TWO COMPLAINTS. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Seat Belts
DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD TESTED AND EXAMINED OVER 100 WARRANTY-RETURNED BUCKLES AND FOUND THAT 44% OF THE BUCKLES HAD NO PROBLEM OR A CONDITION NOT RELATED TO THE RECALL INSPECTION (NON-LATCH RELATED BUCKLE DAMAGE OR FOREIGN CONTAMINATION).WARRANTY CLAIMS WERE HIGHEST DURING THE 18-MONTH PERIOD AFTER THE START OF THE RECALL (JULY 2001) AND HAVE BEEN DECLINING DURING THE PAST 24 MONTHS.OVER THE PAST 12 MONTHS, FORD HAS RECEIVED APPROXIMATELY 12 WARRANTY CLAIMS PER MONTH OUT OF A VEHICLE POPULATION OF ABOUT ONE MILLION.COMPLAINTS COUNTS ARE ALSO DECREASING.DURING THE PAST SEVEN MONTHS, ODI HAS RECEIVED ONLY TWO COMPLAINTS. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Seat Belts:front:buckle Assembly
DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD TESTED AND EXAMINED OVER 100 WARRANTY-RETURNED BUCKLES AND FOUND THAT 44% OF THE BUCKLES HAD NO PROBLEM OR A CONDITION NOT RELATED TO THE RECALL INSPECTION (NON-LATCH RELATED BUCKLE DAMAGE OR FOREIGN CONTAMINATION).WARRANTY CLAIMS WERE HIGHEST DURING THE 18-MONTH PERIOD AFTER THE START OF THE RECALL (JULY 2001) AND HAVE BEEN DECLINING DURING THE PAST 24 MONTHS.OVER THE PAST 12 MONTHS, FORD HAS RECEIVED APPROXIMATELY 12 WARRANTY CLAIMS PER MONTH OUT OF A VEHICLE POPULATION OF ABOUT ONE MILLION.COMPLAINTS COUNTS ARE ALSO DECREASING.DURING THE PAST SEVEN MONTHS, ODI HAS RECEIVED ONLY TWO COMPLAINTS. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ04011 · Front Seat Belt Buckle Assembly
Opened Oct 22, 2004 · Closed Feb 17, 2005
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUCKLE TEST TOOL.FORD REPORTED THAT 829,927 VEHICLES HAD BOTH BUCKLES PASS THE TOOL TEST AND ANOTHER 167,336 VEHICLES HAD ONE BUCKLE PASS.ODI AND FORD RECEIVED COMPLAINTS ALLEGING SEAT BELT BUCKLE FAILURE SHORTLY AFTER PASSING THE ORIGINAL RECALL INSPECTION SERVICE.COMPLAINANTS ALLEGED THAT THE BUCKLE FAILED BY EITHER NOT LATCHING OR FALSE-LATCHING (PARTIAL ENGAGEMENT OF THE LATCH TO THE LATCH PLATE).A FALSE-LATCHED BUCKLE MAY RELEASE WITH MINOR MOVEMENT OR IMPACT AGAINST THE BUCKLE HOUSING INCLUDING INADVERTENT RELEASE WHILE THE VEHICLE IS IN MOTION.ODI IS UPGRADING THIS RECALL QUERY TO AN ENGINEERING ANALYSIS (EA05-004) TO FURTHER ANALYZE THE FIELD PERFORMANCE OF THOSE VEHICLES THAT FORD DEALERS PASSED (ONE OR BOTH BUCKLES) USING FORD'S INSPECTION TEST (997,263 VEHICLES).
PE04022 · Power Sliding Door Opening
Opened Mar 3, 2004 · Closed Jul 1, 2004
Status: closed (inferred from source dates) · Structure:body:door ; Structure:body:door:hinge And Attachments
THE SUBJECT VEHICLES ARE EQUIPPED WITH SINGLE OR DUAL POWER SLIDING DOORS (PSD).APPROXIMATELY 111,000 VEHICLES HAVE DUAL POWER SLIDING DOORS.THE PSD IS OPENED BY ANY OF 5 METHODS, THE INSIDE OR OUTSIDE MANUAL DOOR HANDLE, THE KEY FOB, THE OVERHEAD CONSOLE SWITCH AND THE B-PILLAR SWITCH.THE DOOR MAY BE OPENED ONLY UNDER THESE CONDITIONS: IGNITION KEY IS IN OFF/ACCESSORIES/ON/START POSITION, GEAR SELECTOR IN PARK, VEHICLE SPEED LESS THAN 6 MPH, AND DOOR UNLOCKED.THE PSD LATCH IS LOCATED AT THE REAR OF THE DOOR AND HAS A SECONDARY AND PRIMARY LATCH POSITION.FULL AND PROPER CLOSURE ENGAGES BOTH THE SECONDARY AND PRIMARY LATCH.WITH THE IGNITION IN THE ON POSITION, AS THE GEAR SELECTOR IS MOVED OUT OF PARK THE DOOR AUTOMATICALLY LOCKS AND THAT ACTION MECHANICALLY ISOLATES THE LATCH, SECONDARY AND PRIMARY, FROM ALL LATCH RELEASE CONNECTIONS.IN ADDITION TO THE REPORTS ALLEGING DOOR OPENING WHILE DRIVING, FORD HAS RECEIVED APPROXIMATELY 5,700 REPORTS THAT ALLEGE THE DOOR DOES NOT CLOSE PROPERLY OR POPS OPEN WITH NO MENTION OF WHILE DRIVING.FORD'S INVESTIGATION INTO THESE REPORT INCLUDED OWNER INTERVIEWS, VEHICLE BY-BACKS AND TESTING OF CONSUMER VEHICLES.IT FOUND THAT ALLEGATIONS OF DOOR OPENING WHILE DRIVING WERE IN FACT REPORTS OF DOORS NOT BEING PROPERLY CLOSED INITIALLY AND SUBSEQUENTLY OPENING TO THE SECONDARY LATCH POSITION AS A RESULT OF VEHICLE VIBRATIONS OR DRIVING MANEUVERS.FORD'S TESTING OF CONSUMER VEHICLES DID NOT RESULT IN ANY RECURRENCE OF PSD OPENING WHILE BEING DRIVEN.ODI INTERVIEWS WITH OWNERS AFFIRMED THE ALLEGATIONS OF PSD OPENING WHILE DRIVING; HOWEVER OWNERS INDICATED THE EVENT IS NOT A REGULAR OCCURRENCE (I.E.,IT OCCURRED ONLY ONCE OR HAS NOT OCCURRED RECENTLY) AND THAT THE UNINTENDED PSD OPENING MAY NOT BE ABLE TO BE DUPLICATED.IN CONTRAST, THE IMPROPER CLOSING OF THE PSD (LATCHING ON THE SECONDARY BUT NOT THE PRIMARY LATCH) CAN BE DUPLICATED, AND ODI VERIFIED THIS DURING AN INSPECTION OF A CONSUMER VEHICLE.IN THIS CONDITION (SECONDARY BUT NO PRIMARY LATCH), WHEN THE VEHICLE'S GEAR SELECTOR IS MOVED OUT OF PARK POSITION, A WARNING CHIME SOUNDS AND WARNING MESSAGE APPEARS ON THE INSTRUMENT PANEL.MOST REPORTS AND WARRANTY CLAIMS WERE FILED IN THE EARLY SERVICE-LIFE OF THE VEHICLE AND PEAKED AROUND THE 18-MONTH IN-SERVICE TIME PERIOD.ODI AND MFR COMPLAINT TRENDS ARE DECLINING OVER THE LAST 8 QUARTERS.THERE IS NO ALLEGED INJURY ASSOCIATED WITH OCCUPANT FALLING OUT WHILE THE VEHICLE IS IN MOTION.NO FAILURE MODE CAUSING FULL DOOR OPENING WHILE VEHICLE IS IN MOTION HAS BEEN VERIFIED (REPRODUCED BY ODI OR BY TRAINED SERVICE TECHNICIANS AT DEALERSHIPS) DURING THIS INVESTIGATION.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Structure:body:door
THE SUBJECT VEHICLES ARE EQUIPPED WITH SINGLE OR DUAL POWER SLIDING DOORS (PSD).APPROXIMATELY 111,000 VEHICLES HAVE DUAL POWER SLIDING DOORS.THE PSD IS OPENED BY ANY OF 5 METHODS, THE INSIDE OR OUTSIDE MANUAL DOOR HANDLE, THE KEY FOB, THE OVERHEAD CONSOLE SWITCH AND THE B-PILLAR SWITCH.THE DOOR MAY BE OPENED ONLY UNDER THESE CONDITIONS: IGNITION KEY IS IN OFF/ACCESSORIES/ON/START POSITION, GEAR SELECTOR IN PARK, VEHICLE SPEED LESS THAN 6 MPH, AND DOOR UNLOCKED.THE PSD LATCH IS LOCATED AT THE REAR OF THE DOOR AND HAS A SECONDARY AND PRIMARY LATCH POSITION.FULL AND PROPER CLOSURE ENGAGES BOTH THE SECONDARY AND PRIMARY LATCH.WITH THE IGNITION IN THE ON POSITION, AS THE GEAR SELECTOR IS MOVED OUT OF PARK THE DOOR AUTOMATICALLY LOCKS AND THAT ACTION MECHANICALLY ISOLATES THE LATCH, SECONDARY AND PRIMARY, FROM ALL LATCH RELEASE CONNECTIONS.IN ADDITION TO THE REPORTS ALLEGING DOOR OPENING WHILE DRIVING, FORD HAS RECEIVED APPROXIMATELY 5,700 REPORTS THAT ALLEGE THE DOOR DOES NOT CLOSE PROPERLY OR POPS OPEN WITH NO MENTION OF WHILE DRIVING.FORD'S INVESTIGATION INTO THESE REPORT INCLUDED OWNER INTERVIEWS, VEHICLE BY-BACKS AND TESTING OF CONSUMER VEHICLES.IT FOUND THAT ALLEGATIONS OF DOOR OPENING WHILE DRIVING WERE IN FACT REPORTS OF DOORS NOT BEING PROPERLY CLOSED INITIALLY AND SUBSEQUENTLY OPENING TO THE SECONDARY LATCH POSITION AS A RESULT OF VEHICLE VIBRATIONS OR DRIVING MANEUVERS.FORD'S TESTING OF CONSUMER VEHICLES DID NOT RESULT IN ANY RECURRENCE OF PSD OPENING WHILE BEING DRIVEN.ODI INTERVIEWS WITH OWNERS AFFIRMED THE ALLEGATIONS OF PSD OPENING WHILE DRIVING; HOWEVER OWNERS INDICATED THE EVENT IS NOT A REGULAR OCCURRENCE (I.E.,IT OCCURRED ONLY ONCE OR HAS NOT OCCURRED RECENTLY) AND THAT THE UNINTENDED PSD OPENING MAY NOT BE ABLE TO BE DUPLICATED.IN CONTRAST, THE IMPROPER CLOSING OF THE PSD (LATCHING ON THE SECONDARY BUT NOT THE PRIMARY LATCH) CAN BE DUPLICATED, AND ODI VERIFIED THIS DURING AN INSPECTION OF A CONSUMER VEHICLE.IN THIS CONDITION (SECONDARY BUT NO PRIMARY LATCH), WHEN THE VEHICLE'S GEAR SELECTOR IS MOVED OUT OF PARK POSITION, A WARNING CHIME SOUNDS AND WARNING MESSAGE APPEARS ON THE INSTRUMENT PANEL.MOST REPORTS AND WARRANTY CLAIMS WERE FILED IN THE EARLY SERVICE-LIFE OF THE VEHICLE AND PEAKED AROUND THE 18-MONTH IN-SERVICE TIME PERIOD.ODI AND MFR COMPLAINT TRENDS ARE DECLINING OVER THE LAST 8 QUARTERS.THERE IS NO ALLEGED INJURY ASSOCIATED WITH OCCUPANT FALLING OUT WHILE THE VEHICLE IS IN MOTION.NO FAILURE MODE CAUSING FULL DOOR OPENING WHILE VEHICLE IS IN MOTION HAS BEEN VERIFIED (REPRODUCED BY ODI OR BY TRAINED SERVICE TECHNICIANS AT DEALERSHIPS) DURING THIS INVESTIGATION.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Structure:body:door:hinge And Attachments
THE SUBJECT VEHICLES ARE EQUIPPED WITH SINGLE OR DUAL POWER SLIDING DOORS (PSD).APPROXIMATELY 111,000 VEHICLES HAVE DUAL POWER SLIDING DOORS.THE PSD IS OPENED BY ANY OF 5 METHODS, THE INSIDE OR OUTSIDE MANUAL DOOR HANDLE, THE KEY FOB, THE OVERHEAD CONSOLE SWITCH AND THE B-PILLAR SWITCH.THE DOOR MAY BE OPENED ONLY UNDER THESE CONDITIONS: IGNITION KEY IS IN OFF/ACCESSORIES/ON/START POSITION, GEAR SELECTOR IN PARK, VEHICLE SPEED LESS THAN 6 MPH, AND DOOR UNLOCKED.THE PSD LATCH IS LOCATED AT THE REAR OF THE DOOR AND HAS A SECONDARY AND PRIMARY LATCH POSITION.FULL AND PROPER CLOSURE ENGAGES BOTH THE SECONDARY AND PRIMARY LATCH.WITH THE IGNITION IN THE ON POSITION, AS THE GEAR SELECTOR IS MOVED OUT OF PARK THE DOOR AUTOMATICALLY LOCKS AND THAT ACTION MECHANICALLY ISOLATES THE LATCH, SECONDARY AND PRIMARY, FROM ALL LATCH RELEASE CONNECTIONS.IN ADDITION TO THE REPORTS ALLEGING DOOR OPENING WHILE DRIVING, FORD HAS RECEIVED APPROXIMATELY 5,700 REPORTS THAT ALLEGE THE DOOR DOES NOT CLOSE PROPERLY OR POPS OPEN WITH NO MENTION OF WHILE DRIVING.FORD'S INVESTIGATION INTO THESE REPORT INCLUDED OWNER INTERVIEWS, VEHICLE BY-BACKS AND TESTING OF CONSUMER VEHICLES.IT FOUND THAT ALLEGATIONS OF DOOR OPENING WHILE DRIVING WERE IN FACT REPORTS OF DOORS NOT BEING PROPERLY CLOSED INITIALLY AND SUBSEQUENTLY OPENING TO THE SECONDARY LATCH POSITION AS A RESULT OF VEHICLE VIBRATIONS OR DRIVING MANEUVERS.FORD'S TESTING OF CONSUMER VEHICLES DID NOT RESULT IN ANY RECURRENCE OF PSD OPENING WHILE BEING DRIVEN.ODI INTERVIEWS WITH OWNERS AFFIRMED THE ALLEGATIONS OF PSD OPENING WHILE DRIVING; HOWEVER OWNERS INDICATED THE EVENT IS NOT A REGULAR OCCURRENCE (I.E.,IT OCCURRED ONLY ONCE OR HAS NOT OCCURRED RECENTLY) AND THAT THE UNINTENDED PSD OPENING MAY NOT BE ABLE TO BE DUPLICATED.IN CONTRAST, THE IMPROPER CLOSING OF THE PSD (LATCHING ON THE SECONDARY BUT NOT THE PRIMARY LATCH) CAN BE DUPLICATED, AND ODI VERIFIED THIS DURING AN INSPECTION OF A CONSUMER VEHICLE.IN THIS CONDITION (SECONDARY BUT NO PRIMARY LATCH), WHEN THE VEHICLE'S GEAR SELECTOR IS MOVED OUT OF PARK POSITION, A WARNING CHIME SOUNDS AND WARNING MESSAGE APPEARS ON THE INSTRUMENT PANEL.MOST REPORTS AND WARRANTY CLAIMS WERE FILED IN THE EARLY SERVICE-LIFE OF THE VEHICLE AND PEAKED AROUND THE 18-MONTH IN-SERVICE TIME PERIOD.ODI AND MFR COMPLAINT TRENDS ARE DECLINING OVER THE LAST 8 QUARTERS.THERE IS NO ALLEGED INJURY ASSOCIATED WITH OCCUPANT FALLING OUT WHILE THE VEHICLE IS IN MOTION.NO FAILURE MODE CAUSING FULL DOOR OPENING WHILE VEHICLE IS IN MOTION HAS BEEN VERIFIED (REPRODUCED BY ODI OR BY TRAINED SERVICE TECHNICIANS AT DEALERSHIPS) DURING THIS INVESTIGATION.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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