NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
79 reportsClear category filterMileage unknown · Mar 29, 2001
Electrical SystemFuel System, GasolineUnknown Or Other
ENGINE CHECK CAME ON TOOK TO AN INDEPENDENT SERVICE SHOP TO HAVE DIAGNOSTICS RUN. WAS TOLD IT NEEDED A TUNE UP, NEW SPARK PLUGS AND CABLES, FUEL FILTER, AIR FILTER, FUEL INJECTORS CLEANED AND I ALSO HAD OIL CHANGED SINCE IT WAS TIME FOR IT. PICKED UP VEHICLE PAID 444.00 FOR THE SERVICE NEXT MORNING DROVE TO WORK, OIL LIGHT CAME …
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ENGINE CHECK CAME ON TOOK TO AN INDEPENDENT SERVICE SHOP TO HAVE DIAGNOSTICS RUN. WAS TOLD IT NEEDED A TUNE UP, NEW SPARK PLUGS AND CABLES, FUEL FILTER, AIR FILTER, FUEL INJECTORS CLEANED AND I ALSO HAD OIL CHANGED SINCE IT WAS TIME FOR IT. PICKED UP VEHICLE PAID 444.00 FOR THE SERVICE NEXT MORNING DROVE TO WORK, OIL LIGHT CAME ON. I HAVE NEVER HAD THE OIL LIGHT FLICKERED ON. CHECKED OIL, IN MY PARKING SPACE WAS DARK SO ALL I COULD SEE IS THERE WAS FLUID AT THE CORRECT LEVEL. STARTED IT UP THAT EVENING TO GO HOME DROVE APROXIMATELY 40 MILES, STOPPED AT A RED LIGHT AND THE OIL LIGHT CAME ON THE THE ENGINE BEGAN MAKING A KNOCKING NOISE. I PULLED OFF THE ROAD HAD TO TOWED BACK TO THE SHOP THAT DID THE WORK. WAS TOLD THEY COULD FIND NOTHING WRONG WITH IT, OIL LIGHT DID NOT COME ON. I REFUSED TO ACCEPT THE ANSWER KNOWING THENOISE THE ENGINE WAS MAKING TO CAUSE ME TO HAVE IT TOWED IN. THEY TEST DROVE FOR AND LET RUN FOR APPROXIMATELY 30 MIN. BEFORE THE OIL LIGHT DID COME ON. THEY THEN TOLD ME IT WAS AN ENGINE PROBLEM AND DID NOT DO ENGINE WORK. HAD IT TOWED IMMEDIATELY TO A FORD DEALER AND WAS TOLD THE OILD PAN WAS FULL OF COOLANT AND BEARINGS WERE "WASHED" IN ENGINE AND WOULD HAVE TO HAVE A NEW ENGINE. NO ONE WANTS TO CLAIM RESPONSIBILITY FOR THIS PROBLEM. I HAVE JUST BEEN MADE AWARE THAT THERE HAS BEEN AN ON GOING PROBLEM WITH THIS PARTICULAR MODEL MOTOR (AND NOT BY THE DEALERSHIP). WHAT CAN BE DONE NEXT?
NHTSA ODI #743233
Mileage unknown · Mar 27, 2001
Unknown Or Other
WHILE DRIVING AT ANY SPEED ENGINE CHECK LIGHT WILL COME ON UNEXPECTEDLY, AND WILL NOT GO AWAY. DEALER COULD NOT FIX DEFECT.*AK
NHTSA ODI #884358
Mileage unknown · Mar 27, 2001
Engine And Engine CoolingUnknown Or Other
CHECK ENGINE LIGHT FLASHES AND AT TIMES REMAINS ON. THE ENGINE HESITATES WHILE ACCELERATION. PER THE DEALER THE ENGINE HEAD GASKET HAS DEVELOPED A SMALL CRACK WHICH ALLOWS COOLANT TO SEEP INTO THE ENGINE AND CAUSE AN OCCATIONAL MISFIRE. THE DEALER STATED THAT THIS IS NOT COVERED UNDER THE WARRANTY AND WILL COST $1,800 TO REPAIR.…
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CHECK ENGINE LIGHT FLASHES AND AT TIMES REMAINS ON. THE ENGINE HESITATES WHILE ACCELERATION. PER THE DEALER THE ENGINE HEAD GASKET HAS DEVELOPED A SMALL CRACK WHICH ALLOWS COOLANT TO SEEP INTO THE ENGINE AND CAUSE AN OCCATIONAL MISFIRE. THE DEALER STATED THAT THIS IS NOT COVERED UNDER THE WARRANTY AND WILL COST $1,800 TO REPAIR. PER NHTSA RECALL REPORT IN 1995 THE SAME ENGINE AND IN WINDSTARS WERE RECALLED FOR THE SAME ISSUE. ALSO SIMLAR ISSUE NOTED IN 1996 WINDSTAR COMPLAINTSS.
NHTSA ODI #743122
Mileage unknown · Mar 26, 2001
Engine And Engine CoolingUnknown Or Other
ENGINE LIGHT WENT ON FOR A COUPLE DAYS, BROUGHT VEHICLE TO DEALER. THEY STATED THAT ANTIFREEZE LEAKING INTO HEAD GASKET & THAT IT'S POSSIBLE THAT I MAY NEED A NEW ENGIENE. I DID NOT LEAVE VEHICLE AT DEALER AT THAT TIME BECAUSE I STATED THAT I WANTED TO SPEAK TO MY MECHANIC BECAUSE IT WOULD BE CHEAPER TO HAVE HIM DO WORK ON VEH…
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ENGINE LIGHT WENT ON FOR A COUPLE DAYS, BROUGHT VEHICLE TO DEALER. THEY STATED THAT ANTIFREEZE LEAKING INTO HEAD GASKET & THAT IT'S POSSIBLE THAT I MAY NEED A NEW ENGIENE. I DID NOT LEAVE VEHICLE AT DEALER AT THAT TIME BECAUSE I STATED THAT I WANTED TO SPEAK TO MY MECHANIC BECAUSE IT WOULD BE CHEAPER TO HAVE HIM DO WORK ON VEHICLE. I CONTACTED MY MECHANIC WHO TOLD ME THAT THE 3.8 LITRE ENGIENE IS KNOWN FOR THIS PROBLEM WITH HEAD GASKET. ON 3/19/ 01 DEALER CONTACTED ME WANTING TO KNOW IF I WOULD BE GETTING HEAD GASKET FIXED. I STATED THAT AFTER FURTHER RESEARCH I WAS ABLE TO DETERMINE THAT CERTAIN 1995 3.8 LITRE ENGIENES WERE RECALLED AND THAT A CLASS ACTION SUIT WAS BROUGHT AGAINST FORD MOTOR COMPANY ON 12/9/99 BECAUSE OF FAULTY HEAD GASKETS. I CONTACTED FORD MOTOR COMPANY & LOGGED COMPLAINT, BUT THEY STATED THAT THEIR WERE NO RECALLS ON 1996 FORD WINDSTARS SO THEY COULD NOT DO ANYTHING. ONCE I COMPLAINED TO DEALER THAT THEIR WAS A PROBLEM WITH THIS ENGIENE THEY OFFERED ME A 6 YEAR WARRANTY FROM ORIGINAL DATE OF PURCHASE OR 100,000 MILES WHICH EVER CAME FIRSTON TRANSMISSION & ENGIENE UP TO $2,000.00 WITH $500.00 DEDUCTIBLE. I TOOK THIS OFFER WITH DEALER BECAUSE WE ONLY HAVE 1 VEHICLE. ALTHOUGH I AM GRATEFUL FOR THIS OFFER, THE ONLY REASON THE DEALER OFFERED ME THIS DEAL WAS BECAUSE I INFORMED THEM THAT THIS PARTICULAR ENGIENE HAS A FAULTY HEAD GASKET. DEALER ORIGINALLY QUOTED THAT WORK ON HEAD GASKET WOULD COST APPROXIMATELY $1,500 FOR HEAD GASKET REPAIRS OR APPROXIMATELY $3,000.00 FOR NEW ENGIENE. EVEN THOUGH I WILL HAVE PAY $500.00 OUT OF POCKET, I BELIEVE THAT THE DEALER OR FORD SHOULD REIMBURSE ME FOR THE HEAD GASKET REPAIRS BECAUSE THIS HAS BEEN A PROBLEM WITH THIS ENGIENE SINCE 1988. I HAVE ALSO BEEN ABLE TO LOCATE ON THE INTERNET @ WEBSITE WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_WINDSTAR_1996_GASKETS.HTM THAT OTHER CONSUMERS HAVE HAD THE SAME PROBLEM WITH THEIR 1996 FORD WINDSTARS 3.8 LITRE ENGIENE AS I HAVE. I APPECIATE ANY ASSISTANCE. *AK
NHTSA ODI #743101
Mileage unknown · Mar 6, 2001
Unknown Or Other
PLEASE PROVIDE TECHNICAL INFORMATION REGARDING DEFECT OF VEHICLE. NO SAFETY DEFECT LISTED, INFORMATION REQUEST. *AK
NHTSA ODI #882259
Mileage unknown · Feb 20, 2001
Engine And Engine CoolingUnknown Or Other
ENGINE EXPERIENCED LOSS OF COOLANT. VEHICLE TAKEN TO DEALER, AND INFORMED CONSUMER OF A HEAD GASKET FAILURE WHICH WAS NOT COVERED UNDER EXTENDED WARRANTY. *AK CHECK THE ENGINE LIGHT CAME ON WHILE THE VEHICLE WAS NEW BUT THE DEALER WAS UNABLE TO FIND THE CAUSE. *YH
NHTSA ODI #880906
Mileage unknown · Feb 16, 2001
Unknown Or Other
DOOR AJAR WARNING LIGHT/AUDIBLE ALARM GOES OFF AND REMAINS ON FOR EXTENDED TIME DESPITE ALL DOORS SECURELY CLOSED AND LOCKED. *AK
NHTSA ODI #740987
Mileage unknown · Dec 18, 2000
Engine And Engine CoolingUnknown Or Other
ENGINE HEAD GASKET FAILED. INTERMITTENT ENGINE WARNING LIGHT SINCE NEW. SELF RESET BEFORE CHANCE TO GET IT TO DEALER. AT APPROX 80K MILES SOLID ENGINE WARNING LIGHT. DEALER REPLACES OXYGEN SENSOR. STILL GOT INTERMITTENT ENGINE WARNING LIGHT. LATEST INCIDENT SOLID ENGINE WARNING LIGHT & BLUE SMOKE FROM TAIL PIPE. DEALER INDICATES…
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ENGINE HEAD GASKET FAILED. INTERMITTENT ENGINE WARNING LIGHT SINCE NEW. SELF RESET BEFORE CHANCE TO GET IT TO DEALER. AT APPROX 80K MILES SOLID ENGINE WARNING LIGHT. DEALER REPLACES OXYGEN SENSOR. STILL GOT INTERMITTENT ENGINE WARNING LIGHT. LATEST INCIDENT SOLID ENGINE WARNING LIGHT & BLUE SMOKE FROM TAIL PIPE. DEALER INDICATES BLOWN HEAD GASKET AND WORN CONNECTING ROD BEARINGS AS A CAUSE & RESULT OF INCORRECTLY DESIGNED HEAD GASKET. INDICATES IT IS A KNOWN PROBLEM AND SHOULD HAVE BEEN RECALLED WITH 1995 MODEL YEAR. *AK
NHTSA ODI #737927
Mileage unknown · Nov 27, 2000
Electrical SystemEngine And Engine CoolingUnknown Or Other
FORD WINDSTAR (1996): A LOCAL MECHANIC SAID THAT OUR ROUGH IDLE, ENGINE LIGHT, AND SMELL OF ANTIFREEZE INDICATED A HEAD-GASKET PROBLEM. HILL AND SANDERS FORD SERVICE STATION CHECKED FOR PRESSURE LEAKS, BUT COULD ONLY SUGGEST THAT IT WAS BAD PLUGS CAUSING THE "MISFIRE CODE" IN THE COMPUTER. AFTER $318, WE GOT NEW SPARK PLUGS AND…
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FORD WINDSTAR (1996): A LOCAL MECHANIC SAID THAT OUR ROUGH IDLE, ENGINE LIGHT, AND SMELL OF ANTIFREEZE INDICATED A HEAD-GASKET PROBLEM. HILL AND SANDERS FORD SERVICE STATION CHECKED FOR PRESSURE LEAKS, BUT COULD ONLY SUGGEST THAT IT WAS BAD PLUGS CAUSING THE "MISFIRE CODE" IN THE COMPUTER. AFTER $318, WE GOT NEW SPARK PLUGS AND A RESET WARNING LIGHT. WITHIN A WEEK, THE CHECK ENGINE LIGHT CAME ON, AND THE ROUGH IDLE AND SMELL OF ANTIFREEZE REAPPEARED. WE RETURNED IT TO H&S AND MENTIONED THAT IT WAS A CONTINUATION OF THE PREVIOUS, WITH A NEW SYMPTOM OF DISCOLORED ANTIFREEZE IN THE OVERFLOW CONTAINER (OIL COLOR). H&S SAID THE ENGINE LIGHT WAS A RESULT OF A "MISFIRE CODE" BUT DIDN'T KNOW WHY. THE ONLY THING H&S DID WAS FLUSH THE RADIATOR FOR $100, AND ADMITTED THEY DON'T KNOW WHAT ELSE IT COULD BE. A FEW DAYS LATER THE ENGINE LIGHT CAME ON. ON NOV. 20, 2000 THE VAN STARTED MAKING MECHANICAL NOISES FROM THE ENGINE, LOST POWER, AND SLOWED TO A CRAWL. MY WIFE GOT IT TO A SAFE LOCATION WHERE SHE AND THE KIDS COULD WAIT TO HAVE IT TOWED TO H&S. A NOTE REFERENCED THE PREVIOUS 2 H&S VISITS FOR RELATED PROBLEMS. H&S'S TOLD ME THAT "SOMETHING INSIDE THE ENGINE CAME LOOSE" AND THAT HE RECOMMENDS WE REPLACE THE ENGINE FOR $5050! HE DIDN'T KNOW WHAT WAS WRONG. WE CALLED H&S ([XXX] ) THE NEXT DAY AND TOLD HIM THAT WE FELT THAT H&S SHOULD BE RESPONSIBLE FOR THE DAMAGES DUE TO THEIR INABILITY TO DETECT AND FIX THE PROBLEM, AND SENDING US AWAY WITH A FEELING THAT THE PROBLEM WAS FIXED OR INCONSEQUENTIAL. H&S FELT THAT THEY WERE NOT RESPONSIBLE. OUR ORIGINAL MECHANIC WAS AMAZED THAT H&S DIDN'T SUSPECT SOMETHING WAS WRONG WHEN OIL WAS FOUND IN THE ANTIFREEZE, AND THAT THEY ONLY FLUSHED THE SYSTEM! WE FEEL HELPLESS AND TAKEN ADVANTAGE OF. ANYTHING WE CAN DO TO RECOVER OUR LOSS? [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #736939
Mileage unknown · Oct 13, 2000
Unknown Or Other
INTERMITTENTLY ENGINE CHECK LIGHT COMES ON WHILE VEHICLE IS IN MOTION. DEALER HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT THE PROBLEM.*AK
NHTSA ODI #872951
Official recalls
8Oct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Apr 4, 2002
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. DURING ASSEMBLY, SOME BRAKE LINES WERE INSTALLED IN A TWISTED POSITION, CAUSING CONTACT WITH THE DASH PANEL INSULATOR ABOVE THE CATALYTIC CONVERTER. THIS CONTACT COULD ABRADE THE BRAKE LINE CORROSION PROTECTION, CONSEQUENTLY, SALT OR WATER ABSORBED IN THE DASH PANEL INSULATOR WOULD PROMOTE CORROSION. THIS CORROSION COULD ULTIMATELY LEAD TO A LEAK IN THE BRAKE LINE.
Consequence & remedy
Consequence: LEAKAGE OF BRAKE FLUID WILL RESULT IN BRAKE LIGHT ACTIVATION. EXTENDED STOPPING DISTANCE COULD ALSO RESULT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE BRAKE LINE FOR CORROSION AND CLEARANCE CONDITIONS. A BRAKE LINE THAT IS NOT CORRODED WILL BE REPOSITIONED. A BRAKE LINE THAT IS CORRODED OR LEAKING WILL BE REPLACED WITH A NYLON COATED BRAKE LINE AND SECURED USING THREE RETAINING CLIPS TO ASSURE CLEARANCE FROM THE INSULATOR. OWNER NOTIFICATION BEGAN MAY 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Jun 19, 2000
VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.
Consequence & remedy
Consequence: THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.
Remedy: DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.
Jun 14, 1999
VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.
Oct 20, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS. TEARING OF THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS DURING MINOR FRONT END COLLISIONS CAN RESULT IN A GAP AT THE LEADING EDGE OF THE HOOD. AIR FORCED BETWEEN THE INNER AND OUTER PANELS CAN PRODUCE ENOUGH PRESSURE TO FORCE THE OUTER PANEL UPWARD.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL.
Remedy: DEALERS WILL INSPECT THE HOOD AREA FOR ANY DAMAGE ALONG THE LEADING EDGE OF THE HOOD. IF THERE IS ANY EVIDENCE OF BOND SEPARATION, THE HOOD WILL BE REPLACED. IF THERE IS NO EVIDENCE OF BOND SEPARATION, ADDITIONAL ADHESIVE WILL BE APPLIED BETWEEN THE INNER AND OUTER HOOD PANELS.
Sep 5, 1996
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH CAN CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS WOULD ALLOW THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK.
Consequence & remedy
Consequence: UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT CAN RESULT IN PERSONAL INJURY AND PROPERTY DAMAGE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET.
Jul 1, 1996
THE FOUR FASTENERS SECURING THE DRIVER'S SEAT TO THE FLOORPAN WERE NOT TORQUED TO PROPER SPECIFICATIONS.
Consequence & remedy
Consequence: THE DRIVER'S SEAT MAY NOT PROPERLY HOLD IN THE EVENT OF A VEHICLE ACCIDENT RESULTING IN PERSONAL INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT THE DRIVER'S SEAT FASTENERS AND RETORQUE TO PROPER SPECIFICATIONS.
May 14, 1996
THE PARK PAWL SHAFT WAS IMPROPERLY POSITIONED WHEN THE ROLL PIN THAT RETAINS IT WAS INSTALLED DURING TRANSMISSION ASSEMBLY. IF THE SHAFT WAS NOT PROPERLY POSITIONED, THE ROLL PIN MAY NOT HAVE LINED UP WITH THE GROOVE IN THE SHAFT AND HAVE BEEN CRUSHED AT ASSEMBLY. ALSO, A BURR COULD HAVE BEEN RAISED ON THE SHAFT.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PARK PAWL OCCASIONALLY NOT ENGAGING WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE PARK POSITION. THIS COULD RESULT IN THE VEHICLE ROLLING AS IF IN NEUTRAL IF THE VEHICLE OPERATOR DOES NOT APPLY THE PARKING BRAKE.
Remedy: DEALERS WILL INSPECT THE PARK PAWL SHAFT ROLL PIN. IF THE ROLL PIN IS DAMAGED, BOTH THE ROLL PIN AND THE PARK PAWL SHAFT WILL BE REPLACED. IN ADDITION, OWNERS WILL BE REMINDED TO FULLY APPLY THE PARKING BRAKE, IN ADDITION TO PLACING THE TRANSMISSION IN PARK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
13EA08021 · Engine Compartment Fires
Opened Sep 17, 2008 · Closed Oct 14, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Vehicle Speed Control; Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Additional source detail variants (7)
Electrical System
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Electrical System:wiring
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
PE08035 · Engine Compartment Fires
Opened May 13, 2008 · Closed Sep 17, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (3)
Electrical System
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Electrical System:wiring
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
RQ04003 · Hydraulic Brake Line Failure
Opened May 27, 2004 · Closed Oct 7, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Service Brakes, Hydraulic:fluid
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Service Brakes, Hydraulic
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ02011 · Fuel Tank Fatigue Cracking
Opened Aug 29, 2002 · Closed Mar 14, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
SEE ATTACHED REPORT.
EA00027 · Suspension Coil Spring Breakage
Opened Dec 8, 2000 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
Additional source detail variants (2)
Suspension
There is no summary currently available
Suspension
There is no summary currently available
PE00024 · Suspension Coil Spring Breakage
Opened Jun 23, 2000 · Closed Dec 8, 2000
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
EA99020 · Fuel Tank Cracks
Opened Jul 26, 1999 · Closed Dec 16, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline
There is no summary currently available
PE98056 · Rear Axle Trailing Arm
Opened Oct 28, 1998 · Closed Feb 24, 1999
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA97018 · Outer Hood Panel Detachment
Opened Sep 30, 1997 · Closed Oct 22, 1997
Status: closed (inferred from source dates) · Structure
There is no summary currently available
PE97011 · Outer Hood Panel Detachment
Opened Mar 13, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Structure
THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED 6 REPORTS INDICATING THE OUTER HOOD PANEL SEPARATED FROM THE VEHICLES AS THEY WERE BEING DRIVEN.FORD HAS PROVIDE 39 ADDITIONAL REPORTS THAT ARE CONSISTENT WITH ODI REPORTS.FORD INDICATES THAT THE LIKELY CAUSE IS PRIOR COLLISION DAMAGE.THIS INVESTIGATION IS BEING UPGRADED TO FURTHER STUDY THIS ISSUE.
EA96026 · Brake Pedal Fade/extended Stop Distance
Opened Oct 31, 1996 · Closed Feb 18, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE96042 · Brake Pedal Fade/extended Stopping
Opened Jun 13, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
ODI HAS RECEIVED SIXTY-EIGHT (68) CONSUMER REPORTS OF ALLEGED FAILURES OR MALFUNCTIONS IN THE BRAKE SYSTEM ON CERTAIN 1995 AND 1996 FORD WINDSTARS, WHICH RESULTED IN BRAKE PEDAL FADE AND IN EXTENDED STOPPING DISTANCES DURING BRAKINGTHESE ALLEGED FAILURES OR MALFUNCTIONS ARE REPORTED TO HAVE CAUSED TWELVE (12) ACCIDENTS THAT RESULTED FROM VEHICLE LOSS OF BRAKING.THE CONPLAINANTS REPORT THAT THE LOSS OF BRAKING OCCURRED DURINGBRAKING SITUATIONS ON DRY ROADS AS WELL AS ON WET OR SLIPPERY ROADS.IN RESPONSE TO ODI'S INFORMATION REQUES (IR) CONCERNING THE LONG STOPPING DISTANCE COMPLAINTS ON THE 1995 WINDSTAR, FORD REPORTED RECEIVING 259 REPORT (FIELD REPORTS, OWNER COMPLAINTS, AND SUBROGATION CLAIMS) OF LONG STOPPING DISTANCE ON THE 1995 FORD WINDSTAR, ALONG WITH 64 REPORTS OF ACCIDENTS.IN ADDITION, FORD REPORTED RECEIVING SOME 64,000 WARRANTY CLAIMS THAT COULD RELATE TO THE ALLEGED DEFECT OF LONG STOPPING DISTANCE PERFORMANCE ON THE SUBJECT VEHICLES.SINCE APRELIMINARY EVALUATION WAS OPENED, ODI HAS RECEIVED ADDITIONAL COMPLAINTS OF THE ALLEGED FAILURE ON THE 1996 MODELS, WHICH WERE NOT INCLUDED INITIALLY IN THIS INVESTIGATION.ODI BELIEVES THAT AN ENGINEERING ANALYSIS ON THE 1995 AND 1996 FORD WINDSTAR VEHICES IN WARRANTED TO DETERMINE THE SCOPE OF THE PROBLEM.
PE96015 · Failure Of Auto Trans Park Lock System
Opened Feb 23, 1996 · Closed May 22, 1996
Status: closed (inferred from source dates) · Power Train:automatic Transmission
THE MANUFACTURER HAS NOTIFIED NHTSA THAT THE SUBJECT VEHICLES WILL BE RECALLED TO CORRECT A SAFETY RELATED DEFECT IDENTIFIED UNDER THE SCOPE OF THIS INVESTIGATION.THE DEFECT AFFECTS CERTAIN 1996 MODEL YEAR WINDSTAR, FORD TAURUS, AND MERCURY SABLE VEHICLES EQUIPPED WITH FORD AX4S MODEL AUTOMATIC TRANSMISSIONS.THE SAFETY RECALL ACTION HAS BEEN IDENTIFIED AS NHTSA NO. 96V-086.
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