Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
2125–50K
2450–75K
2375–100K
29100–150K
7150K+
142 reports with mileage · 45 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports2 fire reports10 injury reports
What owners actually said
187 reports
25,000 miles · Apr 15, 2021
Electrical System
HEATER IS STUCK ON HIGH HEAT BLOWING OUT THE DEFROST, I'M UNABLE TO USE ANY OF THE CONTROLS ON THE DASH INCLUDING CLIMATE CONTROL, RADIO, THIS IS A SERIOUS ISSUE. IT'S HAZARDOUS FOR FOR ADULTS TO BE IN THIS VEHICLE IN THE SUMMER AND EXTREMELY HAZARDOUS FOR CHILDREN AND INFANTS WITH THE AMOUNT OF HEAT THAT IS POURING OUT OF THE C…
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HEATER IS STUCK ON HIGH HEAT BLOWING OUT THE DEFROST, I'M UNABLE TO USE ANY OF THE CONTROLS ON THE DASH INCLUDING CLIMATE CONTROL, RADIO, THIS IS A SERIOUS ISSUE. IT'S HAZARDOUS FOR FOR ADULTS TO BE IN THIS VEHICLE IN THE SUMMER AND EXTREMELY HAZARDOUS FOR CHILDREN AND INFANTS WITH THE AMOUNT OF HEAT THAT IS POURING OUT OF THE CLIMATE CONTROL DUCTING.
NHTSA ODI #11408290
140,000 miles · Jan 13, 2021
Steering
WHEN DRIVING CAR THE ELECTRIC POWER STEERING STOPPED WORKING CAUSING CAR TO HAVE EXTREMELY HARD STEERING. NO WARNING SIGNS OF BREAKDOWN, JUST QUIT CAUSING DANGEROUS DRIVING SITUATION. HAPPENED IN TRAFFIC ON FREEWAY. FORD SAYS EPAS MOTOR IS BAD AND SAYS IT'S NOT A RECALL, BUT IT WAS.
NHTSA ODI #11387845
161,000 miles · Jan 2, 2021
Steering
I BOUGHT MY CAR USED A FEW MONTHS AGO. DRIVING DOWN THE ROAD AND MY STEERING WHEEL LOCKED UP. I COULDN'T TURN THE WHEEL. I COULD HAVE BEEN IN A SERIOUS ACCIDENT. MY CHECK ENGINE LIGHT CAME O. IT DID THIS TWO OR THREE TIMES. I'M AFRAID TO DRIVE IT ANYMORE.
NHTSA ODI #11386141
Mileage unknown · Jan 1, 2021
Electrical System
2011 FORD TAURUS SEL MODEL HAD BATTERY REPLACED IN 2015. 2020 CAR DID NOT START, BOUGHT NEW BATTERY IN FLORIDA. HERB CHAMBERS FORD IN 2015 PUT IN A SMALLER BATTERY NOT MADE FOR MY CAR. REPLACED AND SPENT 143.00 FOR A BIGGER BATTERY MADE FOR THIS CAR. WHILE READING THE WEB I NOTICED 2011 FORD TAURUS OWNERS ARE STATING…
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2011 FORD TAURUS SEL MODEL HAD BATTERY REPLACED IN 2015. 2020 CAR DID NOT START, BOUGHT NEW BATTERY IN FLORIDA. HERB CHAMBERS FORD IN 2015 PUT IN A SMALLER BATTERY NOT MADE FOR MY CAR. REPLACED AND SPENT 143.00 FOR A BIGGER BATTERY MADE FOR THIS CAR. WHILE READING THE WEB I NOTICED 2011 FORD TAURUS OWNERS ARE STATING A BUNCH OF BAD BATTERIES HAVE BEEN BOUGHT BY FORD OWNERS UNKNOWN TO THEM. NOW I HAVE CORROSION IN MY ENGINE AND MY ELECTRICAL IS NOT WORKING AGAIN.
NHTSA ODI #11386003
106,000 miles · Dec 30, 2020
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE CONTACT WAS UNABLE TO INSERT THE FUEL PUMP NOZZLE INTO THE FUEL TANK FILLER NECK. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. SALERNO DUANE CHRYSLER JEEP DODGE RAM (267 BROAD ST, SUMMIT, NJ 07901) WAS CONTACTED AND INFORME…
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TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE CONTACT WAS UNABLE TO INSERT THE FUEL PUMP NOZZLE INTO THE FUEL TANK FILLER NECK. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. SALERNO DUANE CHRYSLER JEEP DODGE RAM (267 BROAD ST, SUMMIT, NJ 07901) WAS CONTACTED AND INFORMED THE CONTACT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.*DT*JB
NHTSA ODI #11385588
145,525 miles · Nov 20, 2020
Exterior Lighting
THE PLATE LIGHT KEEPS BURNING OUT. IT HAPPENS EVERY MONTH. FOUND A RECALL REFERENCE # 14V285000. DEALER SAYS MY VEHICLE IS NOT COVERED BY THIS RECALL. I AM HAVING THE EXACT SAME PROBLEM. WHY AM I NOT COVERED.
NHTSA ODI #11375570
158,000 miles · Oct 17, 2020
Steering
THE VEHICLE WILL ONLY GO STRAIGHT. TURNING IS ALMOST IMPOSSIBLE. THE TRACTION CONTROL LIGHT ALSO CAME ON AND WILL NOT GO OUT. THE VEHICLE IS NOT USEABLE.1010
NHTSA ODI #11364838
103,000 miles · Aug 27, 2020
Steering
THIS CAR HAS A STEERING RECALL ON IT. THE RECALL WAS FIXED AND CLOSED OUT THREE YEARS AGO. THE SAME ISSUE IS COMING UP AND IT IS SAYING FAULTY STEERING ON THE SCREEN AND I LOSE POWER STEERING. I SPOKE TO THE DEALERSHIP AND SHE SAID IN THE SEVEN YEARS SHE HAS BEEN THERE SHE HAS NOT SEEN AN ISSUE LIKE THIS HAPPEN AGAIN ON A VEHICL…
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THIS CAR HAS A STEERING RECALL ON IT. THE RECALL WAS FIXED AND CLOSED OUT THREE YEARS AGO. THE SAME ISSUE IS COMING UP AND IT IS SAYING FAULTY STEERING ON THE SCREEN AND I LOSE POWER STEERING. I SPOKE TO THE DEALERSHIP AND SHE SAID IN THE SEVEN YEARS SHE HAS BEEN THERE SHE HAS NOT SEEN AN ISSUE LIKE THIS HAPPEN AGAIN ON A VEHICLE BUT WHEN I GOOGLED ABOUT IT I SAW TONS OF COMPLAINTS ABOUT PEOPLE GETTING THE STEERING RECALL 'FIXED' IN THEIR FORD AND THEN THE SAME ISSUE POPPING UP AGAIN AND THE CUSTOMER FORCED TO PAY THE MONEY FOR IT. IF MY STEERING GOES OUT I COULD BE IN A SERIOUS ACCIDENT ESP SINCE I DO A LOT OF HIGHWAY DRIVING AND CHILDREN IN MY CAR.
NHTSA ODI #11351508
88,522 miles · Jun 8, 2020
Electronic Stability Control (esc)SteeringUnknown Or Other
I'VE HAD THIS CAR FOR 2 MONTHS ALREADY. I PULLED OUT OF MY HOUSE, DROVE THRU MY STREET AND WHEN I CAME TO A STOP IN A INTERSECTION MY CAR STOPPED COMPLETELY AND THE WHEEL BECAME HARD AND WAS NOT ABLE TO TURN IT OR PRESS ON THE GAS PEDAL. THE ENGINE LIGHT, ELECTRONIC STABILITY CONTROL ACTIVE LIGHT AND BATTERY ALERT LIGHT CAME ON …
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I'VE HAD THIS CAR FOR 2 MONTHS ALREADY. I PULLED OUT OF MY HOUSE, DROVE THRU MY STREET AND WHEN I CAME TO A STOP IN A INTERSECTION MY CAR STOPPED COMPLETELY AND THE WHEEL BECAME HARD AND WAS NOT ABLE TO TURN IT OR PRESS ON THE GAS PEDAL. THE ENGINE LIGHT, ELECTRONIC STABILITY CONTROL ACTIVE LIGHT AND BATTERY ALERT LIGHT CAME ON AT THE SAME TIME. ALSO IT ALERTED ME I WAS LOW ON GAS WITCH I HAD HALF A TANK OF GAS. *TR
NHTSA ODI #11327867
65,000 miles · Feb 25, 2020
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2011 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH THE CONTACT LOST CONSCIOUSNESS AFTER A BUCK COLLIDED WITH THE FRONT OF HER VEHICLE. THE CONTACT DID NOT RECALL IF THE BRAKE PEDAL WAS DEPRESSED. THE AIR BAGS DID DEPLOY HOWEVER SMOKE WAS RELEASED FROM THE AIR BAG AFTER IT RUPTURED.…
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TL* THE CONTACT OWNED A 2011 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH THE CONTACT LOST CONSCIOUSNESS AFTER A BUCK COLLIDED WITH THE FRONT OF HER VEHICLE. THE CONTACT DID NOT RECALL IF THE BRAKE PEDAL WAS DEPRESSED. THE AIR BAGS DID DEPLOY HOWEVER SMOKE WAS RELEASED FROM THE AIR BAG AFTER IT RUPTURED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP HOWEVER THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE IMPACT OF THE CRASH WAS ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT SUSTAINED MULTIPLE INTERNAL INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE CONTACT WAS REFERENCING NHTSA CAMPAIGN NUMBER: 16V247000 (AIR BAGS) AS A CAUSE OF THE FAILURE THE VEHICLE WAS NOT INCLUDED IN THE RECALL.
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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