2011 Ford Taurus

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED. THE SEAT WARMER BURNED THROUGH THE LEATHER SEAT AND THE CONTACT'S COAT, CAUSING BURNS TO THE CONTACT'S SKIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,325.

I WAS DRIVING AT ABOUT 40 MPH ON A COOL, SUNNY DAY WHEN MY MOONROOF ON MY 2011 FORDTAURUS EXPLODED. IT MADE A VERY LOUD NOISE AT FIRST (SIMILAR TO A GUNSHOT) WHICH WAS FOLLOWED BY THE GLASS CRACKLING FOR ABOUT 45 MINUTES. IT WAS NOT STRUCK BY ANY OBJECT (ROCK, ETC). THE FORD DEALERSHIP I TOOK IT TO IMMEDIATELY AFTERWARDS WAS DUMBFOUNDED AS TO WHAT WOULD HAVE CAUSED IT TO SHATTER. VERY SMALL GLASS FRAGMENTS DID FALL INTO THE CAR. BECAUSE MY WARRANTY HAD EXPIRED, I HAD TO PAY FOR A REPLACEMENT OUT OF POCKET. *TR

I OWN A 2011 FORD TAURUS WITH HEATED LEATHER SEATS. THE HEATING MECHANISM BEGAN TO GET HOTTER IN SPOTS ON THE BACK OF THE SEAT ON MY DRIVE INTO WORK. I BEGIN TO FEEL A BURNING SENSATION ON MY SKIN AS WELL AS A BURNING SMELL IN THE CAR. I ORIGINALLY THOUGHT IT WAS IN THE HEATING VENTS, AFTER TURNING OFF THE CAR AND STEPPING OUT I REALIZED IT WAS NOT. WHEN I TOOK OFF MY COAT, I REALIZED THAT THE SEAT HAD BURNED A HOLE IN MY JACKET, MY SWEATER AND I HAD A BURN ON MY SKIN. LOOKING AT THE DRIVERS SIDE SEAT YOU CAN SEE BURN MARKS AS WELL AS A HOLE WHERE THE HEATING MECHANISM BURNED THROUGH THE SEAT AND BURNED OUT. *TR

WE BOUGHT THE CAR USED AUGUST 2013. WE TOOK IT BACK FOR DRIVING LIGHTS TO BE CHECKED. WE HADN'T DRIVEN AT NIGHT UNTIL RECENTLY AND THE BRIGHT LIGHTS SEEM LIKE DIM LIGHTS. THE DIM LIGHTS APPEAR TO HAVE A SHADOW INSIDE OR OVER THEM. THE LIGHTS DO NOT SHOW VERY MUCH OF THE ROAD AHEAD. WE CHANGED THE BULBS THINKING THEY WERE OLD AND WE BOUGHT THE BRIGHTEST WE COULD AND STILL NO DIFFERENCE. THE ROAD APPEARS IN SHADOWS AND YOU CAN'T SEE VERY FAR. WE WILL BE RETURNING TO DEALER TO SEE IF THEY CAN FIGURE OUT A WAY TO FIX THIS DANGEROUS PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE REAR SHADE ERRONEOUSLY AND INDEPENDENTLY ACTIVATED AND MADE IT IMPOSSIBLE FOR THE CONTACT TO SEE OUT OF THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE SHADE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

WE OWN A 2011 FORD TAURUS LIMITED ON TWO SEPARATE OCCASIONS WE HAVE HAD THE CAR TO THE FORD DEALERS FOR A PROBLEM WITH DUST COMING IN THE CAR AROUND THE SEATS BOTH FRONT AND BACK. THEY REPLACED THE SEALS AROUND THE DOORS THE FIRST TIME THIS DID NOT TAKE CARE OF THE ISSUE. ON AUGUST 02,2013 WE HAD THE CAR BACK TO THE DEALER AND THEY INSTALLED MORE PARTS TO THE CAR STILL NOT FIXED. I CONTACTED FORD MOTOR COMPANY AGAIN AND THE REFERRED ME TO A LADY PATTY A REGIONAL CUSTOMER CARE MANAGER. ON 08/22/2013 I MADE CONTACT WITH HER SHE CONTACTED THEIR TECHNICAL PEOPLE AND GOT BACK WITH ME STATING THERE WAS NOTHING ELSE THEY COULD DO FOR THIS CAR STATING THAT IT WAS A DESIGN ISSUE AND THEY HAVE OTHER COMPLAINTS FROM OTHER AREAS OF THE COUNTRY WITH THE SAME ISSUE. I WOULD LIKE TO NO WHAT ELSE I CAN DO TO GET THIS PROBLEM RESOLVED AS FORD HAS ALREADY TOLD ME THERE IS NOTHING ELSE THE CAN DO. *TR

I PURCHASED A NEW 2011 TAURUS SEL A COUPLE OF YEARS AGO. ONE DAY WHILE DRIVING INTO A PARKING LOT, THE CAR ACCELERATED FULL SPEED ON ITS OWN HEAD ON INTO A WALL AND WAS SEVERELY DAMAGED ($11,000+ IN DAMAGES - THE DRIVER AIRBAG DEPLOYED BUT I WAS NOT INJURED). THE INSURANCE COMPANY DID NOT TOTAL THE CAR AND IT WAS REPAIRED. THE CAUSE FOR THE UNINTENDED ACCELERATION WAS NEVER DETERMINED. THIS PAST WEEKEND MY BROTHER WAS DRIVING THE CAR AND ALMOST GOT INVOLVED IN A SIMILAR INCIDENT. HE WAS STOPPED AT A RED LIGHT IN THE TAURUS. HE FELT A STRANGE RUMBLING THAT FELT LIKE IT WAS COMING FROM UNDERNEATH HIM. HE WASN'T EVEN SURE IT WAS THE CAR SO HE TOOK HIS FOOT OFF THE BRAKE SLIGHTLY TO SEE IF THE RUMBLING WOULD STOP. AS SOON AS HE TOOK HIS FOOT OFF THE BRAKE, THE RPM GAUGE SHOT UP TO 7,000 AND THE CAR TOOK OFF. HE SLAMMED HIS FOOT BACK DOWN ON THE BRAKE AND THE CAR STOPPED BUT THE RPM GAUGE WAS STILL AT 7,000 AND THE ENGINE WAS RACING. WHILE THE ENGINE WAS RACING (WITH NORMAL PRESSURE APPLIED TO THE BRAKE THE CAR DID NOT MOVE EVEN THOUGH THE ENGINE WAS RACING) HE TOOK A GLANCE DOWN AT THE GAS PEDAL AND NOTHING WAS PRESSING DOWN ON THE GAS PEDAL...NO FEET, NO TRAPPED FLOOR MATS. HE SHIFTED TO PARK, THE ENGINE CALMED DOWN AND IT WAS LIKE NOTHING EVER HAPPENED. IT DROVE NORMALLY AGAIN. THE CAR IS GOING BACK TO A FORD DEALER FOR INSPECTION BUT THERE IS CLEARLY A POTENTIALLY FATAL MANUFACTURER DEFECT IN THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A COMPLETE LOSS OF ENGINE POWER OCCURRED FOR A FEW SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON AN EXIT RAMP, THE ACCELERATOR PEDAL WAS ENGAGED BUT THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE FAILURE ALSO OCCURRED WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.