2011 Ford Taurus

MY MOTHER WAS DRIVING DOWN THE ROAD, AND TURNED ON THE SEAT HEATER. AFTER SEVERAL MINUTES THE SEAT HEATER OVERHEATED AND BURNED THE BACKS OF HER LEGS. SEVERAL DAYS LATER MY FATHER TURNED IT ON, IT BURNED THROUGH SEVERAL LAYERS OF HIS WINTER CLOTHES AND LEFT A BURN MARK ON THE LEATHER SEAT. THIS CONDITION IS EXTREMELY UNSAFE, AND HAS CAUSED BOTH PERSONAL INJURY AND DAMAGE TO THE CAR.

HELLO GOOD MORNING I HAVE A 2011 FORD TAURUS SEL AND WHILE GOING UP A HILL MY CAR SHUT OFF WHILE MY KEYS WERE STILL IN THE IGNITION. MY STEERING LOCKED, CHECK ENGINE AND LOW OIL LIGHTS WENT ON. THE ONLY THING I COULD DO WAS APPLY BRAKES TO THE CAR AND PLACE IT IN PARK. I SHUT OFF THE CAR AND OPENED THE HOOD TO SEE IF ANYTHING LOOKED OUT OF PLACE. I CHECKED MY ENGINE OIL LEVELS AND THAT SEEMED FINE. I CLOSED THE HOOD AND TURNED THE CAR BACK ON. NO CHECK ENGINE LIGHT OR LOW OIL? I HAVEN'T HAD A PROBLEM SINCE BUT IT SEEMED LIKE AN EXTREMELY DANGEROUS SITUATION. I SEE THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. *TR

DEAR SIR MY 2011 FORD TAURUS HAS SHUT OFF--------(3 TIMES)--------NOW SINCE 2012 WHILE I WAS DRIVING IT WITH MY REMOTE KEY IN MY CAR. I DID NOT MAKE A RECORD ABOUT IT FOR THE FIRST TWO SO AM REPORTING ON THE LATEST. I HAVE A PUSH BUTTON IGNITION AND REMOTE KEYS. IT RANDOMLY DOES NOT DETECT THE KEYS AS WELL AND THEN IT TAKES SOME PUSHING ALL THE BUTTONS ON THE REMOTE TO RECOGNIZE I HAVE THE KEY THERE. YESTERDAY THE DEALERSHIP REPLACED THE BATTERIES IN THE REMOTE AND RECOMMENDED I REPLACE THEM ANNUALLY. THEY COULD NOT OFFER ME AN EXPLANATION AS TO WHY IT WAS NOT RECOGNIZING THE KEYS WHEN I AM DRIVING DOWN A ROAD AND IT SHUTS OFF. THIS IS AN ACCIDENT THING WAITING TO HAPPEN. THEY DID A DIAGNOSTIC ON IT AS WELL AND SEARCHED THE HOME OFFICE FOR ANY DEFECT OR RECALL AND HAVE NONE. IS THIS A REPORTED INCIDENT AND IS THERE ANYTHING ON IT? I AM REPORTING THIS BECAUSE IF IT CAUSES AN ACCIDENT I WANT IT ON THE RECORD AS WELL. I WENT TO FORD DEALERSHIP TO TRY AND GET IT REMEDIED. *JS

THE CAR SHUTS OFF WHILE I AM DRIVING. THERE IS NO POWER STEERING AND NO NOTHING. EACH TIME I HAVE BEEN ABLE TO GET OFF THE ROAD AND EACH TIME THE CAR STARTS RIGHT BACK UP NO PROBLEMS BUT I AM AFRAID OF WHAT MAY HAPPEN THE NEXT TIME. THIS HAS HAPPENED AT DIFFERENT SPEEDS AND DIFFERENT TIMES OF THE YEAR.THE FIRST FEW TIMES I TOOK IT TO THE DEALERSHIP THEY SAID THEY COULD NOT FIND A PROBLEM. THIS LAST TIME THEY GAVE ME A LOANER CAR TO DRIVE WHILE THEY TAKE A DEEPER LOOK INTO THE PROBLEM. *TR

WAS DRIVING AT 65 MPH ON HIGHWAY WHEN I TRIED TO ACCELERATE NOTHING HAPPENED AND I NOTICED ALL DASH LIGHTS WERE ON. I COASTED TO SHOULDER, SHIFTED TO PARK AND PUSHED IGNITION BUTTON AND IT RESTARTED. THIS HAS HAPPENED 5 OTHER TIMES AND LUCKILY THERE WAS A SHOULDER AVAILABLE, BUT THE HOLMAN FORD DEALERSHIP, (WHO IS THE ONLY ONE WHO HAS EVER SERVICED THE CAR), SAYS THEY HAVE NO IDEA WHAT THE PROBLEM IS. IT WAS A VERY DANGEROUS SITUATION AND I NOTICED GM HAD SIMILAR PROBLEM AND RECALLED AUTOS DUE TO DEATH!! I HAVE BEEN LUCKY BUT NOW FEAR THIS CAR, AFTER 5 TIMES. IT IS NOT A STALL. IT JUST SHUTS OFF. *TR

CLEARWATER FLORIDA 2013 VEHICLE TRAVELING ON THE INTERSTATE AT 65 MPH.I WATCHED AS THE KEY TO THE VEHICLE TURNED INTO THE OFF POSITION. THE BRAKES DID NOT WORK THE STEERING COLUMN WOULD NOT STEER THE WHOLE ELECTRICAL SYSTEM IN THE VEHICLE SHUTDOWN. OCTOBER 8, 2014 AT APPROXIMATELY 5:30 PM WHILE IN BOSTON MASS THE VEHICLES ELECTRICAL SYSTEM SHUTDOWN. TIRES ARE CRACKED AND DRY AT ONLY 34,000 MILES. I'M TRAVELING BACK TO FLORIDA SOON WITH MY DOG FROM BOSTON AND I'M AFRAID THIS CAR WON'T MAKE IT. *TR

I OWN A 2011 FORD TAURUS WITH HEATED LEATHER SEATS. THE HEATING MECHANISM BEGAN TO GET HOTTER IN SPOTS ON THE BACK OF THE SEAT ON MY DRIVE INTO WORK. I BEGIN TO FEEL A BURNING SENSATION ON MY SKIN AS WELL AS A BURNING SMELL IN THE CAR. I ORIGINALLY THOUGHT IT WAS IN THE HEATING VENTS, AFTER TURNING OFF THE CAR AND STEPPING OUT I REALIZED IT WAS NOT. WHEN I TOOK OFF MY COAT, I REALIZED THAT THE SEAT HAD BURNED A HOLE IN MY JACKET, MY SWEATER AND I HAD A BURN ON MY SKIN. LOOKING AT THE DRIVERS SIDE SEAT YOU CAN SEE BURN MARKS AS WELL AS A HOLE WHERE THE HEATING MECHANISM BURNED THROUGH THE SEAT AND BURNED OUT. *TR

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT HE COULD TURN OFF THE IGNITION EVEN IF THE VEHICLE WAS NOT SHIFTED INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 6/7/12 *CN