2021 Ford Ranger

The contact owns a 2021 Ford Ranger. The contact stated that while driving at 65 MPH, the vehicle hesitated, with an abnormal sound coming from the transmission. The contact stated that the vehicle functioned as intended afterwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at 65 MPH, the yellow wrench warning light illuminated, and the RPMs fluctuated; however, the vehicle failed to move, and the vehicle stalled. The contact turned on the hazard lights and coasted to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Complete transmission failure due to low transmission fluid filled from factory, yes report and vehicle available for inspection upon request How was your safety or the safety of others put at risk? Transmission failed while on highway, causing vehicle to fail to accelerate to maintain safe highway speed. Was able to cruise off highway before blocking traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Maplecrest Ford of Mendham dealership Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, see above Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning.

The contact owns a 2021 Ford Ranger. The contact stated that while driving at 70 MPH, there was a misfire coming from the engine, and the vehicle shuddered violently. The contact stated that the failure increased while depressing the accelerator pedal. The check engine warning light was illuminated. The service manager at the dealer was contacted and informed the contact that he had remote access to the DTC that was displayed after the failure had occurred. The contact verbally provided the DTC, but the information was not available. The vehicle was not diagnosed or repaired. The contact stated that upon researching the failure online, information related to water leaking into the engine compartment while the vehicle was parked on an incline with the front end facing down, due to the design of the vehicle. The contact stated that the vehicle was routinely parked on an incline in the driveway with the front of the vehicle facing down. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 114,000.

The Factory Driver's Side Floor Mat does not stay snapped in. This causes the Floor Mat to slide forward towards the pedals. This causes the Floor Mat to lodge underneath the accelerator pedal, which can cause an inability to accelerate. The Fllor Mat could also lodge undermeath the brake pedal, not allowing the full use of the brakes.

The boot material surrounding the parking brake bunches up and does not allow the handle to properly seat. When using the cruise control, the parking brake handle will raise up on its own, due to the boot material, causing the cruise control to abruptly disengage. This causes the vehicle to mildly to moderately deaccelerate without warning. This could cause rear end collision.

The contact owns a 2021 Ford Ranger. The contact stated that the back over prevention camera screen was either blank, frozen, or reversed. There were no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 25V442000 (Back Over Prevention). The vehicle was repaired, but the failure recurred. The contact was informed about a possible diagnostic test and repair cost. The manufacturer was not contacted. The failure mileage was approximately 50,000.

Rearview Camera: Intermittent loss of rearview camera functionality when placing vehicle in Reverse. Affected roughly 50% of the time. When occurs, image is distorted for a a few seconds followed by a "camera is unavailable, please contact dealer" message on the display. Started occurring at around the 45,000 mile mark and has continued to occur with increasing frequency now at the 90,000 mile mark.

The contact owns a 2021 Ford Ranger. The contact stated that while driving at various speeds, the vehicle suddenly stalled. The contact indicated that the failure had occurred while turning at a busy intersection. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000.