2019 Ford Mustang

The contact owns a 2019 Ford Mustang. The contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the head gasket replacement and a post repair inspection needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

The contact owns a 2019 Ford Mustang. The contact stated that during a routine oil change, the technician observed that the coolant level was low. The coolant reservoir was filled however, the contact reported that when another oil change was made, the coolant level was again very low and was refilled. The contact stated no warning light was illuminated. However, the contact stated that he noticed a small cloud of white smoke emitted from the exhaust pipe when he started the vehicle one morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #2 and #3 and that the head gasket was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known failure with the 2.3-liter EcoBoost engine. The manufacturer was informed of the failure. The failure mileage was approximately 66,250.

The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the vehicle was experiencing hard shifting, and the transmission was slipping. The contact stated that the vehicle was taken to a transmission specialist, where the contact was informed that the transmission fluid was low, and a quart of transmission fluid was added to the vehicle. The contact stated that the failure recurred 6 months later. The contact stated that the vehicle failed to respond while depressing the accelerator pedal from a complete stop, and the vehicle had become undrivable. The message "See Manual" was displayed. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

The contact owns a 2019 Ford Mustang. The contact stated while driving 40 MPH, the vehicle briefly sputtered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.

The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #1 and #3, requiring the replacement of the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine, requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.

TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!