2019 Ford Mustang

The rear backup camera on my 2019 Ford Mustang intermittently stops working. At times the screen shows a blue screen or displays a “backup camera not available” message. The issue comes and goes without warning. This creates a safety concern when reversing, as visibility is reduced and the camera cannot be relied upon. The problem appears to be electrical and is not consistently functioning.

I am filing this complaint regarding a vehicle I purchased from Florida Fine Cars in Miami Gardens on [XXX}. The vehicle is a Ford Mustang GT with a Roush supercharger (VIN: [XXX] ). Immediately after purchase, the car exhibited serious performance and safety issues that were never disclosed by the dealer. Within hours of driving home, the vehicle showed severe power loss, hesitation during acceleration, and loud mechanical noises at highway speeds. These issues were not detectable during the brief, low-speed test drive the dealership provided. Additionally, by the next morning, the car emitted a strong plastic or chemical odor under the hood, which intensified in the Florida heat — suggesting a possible engine, exhaust, or emissions-related fault. The dealer misrepresented the condition of the vehicle, repeatedly claiming it was “fully inspected” and “in excellent condition.” However, a certified Ford dealership technician later confirmed that the car “ran like garbage” and required immediate diagnostic attention. These defects are potentially safety-related, as they directly affect the engine’s performance, drivability, and emissions integrity. The vehicle could stall, lose power during acceleration, or emit toxic fumes. Florida Fine Cars has refused to take responsibility, despite clear evidence that the car was sold with undisclosed defects. Their actions constitute false advertising, misrepresentation, and a disregard for consumer safety. I urge NHTSA to record this complaint and investigate whether similar vehicles sold by Florida Fine Cars (or others with aftermarket superchargers) have unreported safety or emissions defects. This poses a serious risk to consumer safety and compliance with federal motor vehicle safety standards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the front driver’s and passenger’s side windows would intermittently lower independently. The vehicle was taken to a local dealer where the software was updated, relubricated, and other repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Vehicle's engine power has cut off both while driving and upon turning ignition off to where nothing electrical is operable including display to dome lights. Car has self reset anywhere from 2 min up to 25 min Car is disabled and could result in injury if driving in an unsafe area with other obstacles and(or) traffic. Unknown of dealer was able to replicate. PCM was refreshed after checking car for error codes. Check engine light did show a total of 2 time out if the estimated dozen occur ancestors like this.

The contact owns a 2019 Ford Mustang. The contact stated that upon starting the vehicle, the instrument panel went blank. The vehicle was taken to two dealers however, the dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was also notified of the failure and provided the same information as the dealers. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V076000 (Electrical System). The failure mileage was approximately 8,000.

The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.