2014 Ford Mustang

I JUST GOT THIS CAR USED TOOK IT IN FOR A NOISE IN THE TRANSMISSION IN 5TH GEAR KNOWING IT IS UNDER WARRANTY THE FORD DEALER STARTED THE WORK ON THE CAR THREE DAYS LATER I WAS TOLD THAT IT WAS ABUSED AND NOT UNDER WARRANTY I WAS TOLD THAT THE OLD OWNER CHANGED THE CLUTCH THAT CAUSED THE DAMAGE I FIND THAT HARD TO BELIEVE THIS CAR IS NOT MODIFIED IN ANY WAS SO WHY THE CLUTCH AND I HAVE READ ALL OF THE 5TH GEAR PROBLEMS LIKE MINE. THEY HAVE TOLD ME THE REPAIR IS 3400. TO FIX AND IF THEY PUT IT BACK TOGETHER IT WILL BE 500 OR 600 I DIDN'T GIVE THEM WRITTEN OR WARBLE PERMISSION TO DO THIS SO I DON'T KNOW HOW I WILL HANDLE IT. THIS IS A ON GOING PROBLEM WITH THIS TRANSMISSION I'M TRYING TO WORK IT OUT WITH THE DEALER BUT I DON'T KNOW HOW IT WILL GO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM HAVING PROBLEMS WITH THE TRANSMISSION SHIFTING FROM 1-2-3 WHEN COLD. THE TRANSMISSION DOES NOT WANT TO GO INTO 1ST OR 2ND WITHOUT GRINDING AND WILL GRIND AN POP OUT OF 3RD WHEN TRYING TO SHIFT INTO IT SOMETIMES. I HAVE BEEN TO THE FORD DEALER AND WAS TOLD THAT FORD KNOWS ABOUT THE GRINDING ISSUE IN THE MUSTANG BUT WILL DO NOTHING TO FIX IT. I WAS TOLD BY THE FORD SERVICE ADVISOR THAT FORD WAS DOING A FLUID CHANGE TO A HEAVIER TRANS FLUID AND NOW THEY HAVE STOPPED. NOW I AM LEFT WITH A BRAND NEW MUSTANG THAT GRINDS THE GEARS EVERY DAY. *TR

THIS IS THE SECOND TIME THIS HAS HAPPENED. UPON STARTING THE CAR, THE MOTOR REVS UNCONTROLLED TO ABOUT 7000 RPMS. I HAVE TO TURN IGNITION OFF TO STOP THE MOTOR FROM DAMAGING ITS SELF. IF MY FOOT WAS TO EVER SLIP OFF THE CLUTCH, WE WOULD RACE UNCONTROLLED IN REVERSE! THE CAR IS ALWAYS PARKED AND STARTED WHILE IN REVERSE. ALMOST AFRAID TO START THIS CAR. *TR

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE SEAT BELT PRETENSIONER FAILED TO RETRACT CAUSING THE CONTACT TO STRIKE HER NOSE ON THE STEERING WHEEL. THE CONTACT'S NOSE WAS BRUISED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

SINCE APROX 500 MILES I HAVE NOTICED A VERY CONSISTENT KNOCK KNOCK KNOCK NOISE COMING FROM THE RIGHT SIDE REAR WHEEL AREA. FORD DEALER LOOKED AND HAS SAID ITS A NORMAL OPERATING NOISE FOR THE CAR PER FOR ENGINEERS. I DO NOT AGREE. ITS A KNOCK KNOCK KNOCK AT LOW, PARKING LOT SPEEDS AND CAN BE HEARD DRIVING STRAIGHT OR A LITTLE EASIER TO HEAR WHEN TURNING. THIS IS A NEW CAR THAT HAS NOT BEEN RACED, ABUSED OR MODIFIED AT ALL AND ITS COMPLETELY WRONG FOR THEM TO SAY THIS NOISE IS NORMAL. *TR

AS I DRIVE MY CAR OVER BUMPS (SPEED BUMPS, GOING UP OR DOWN IN PARKING GARAGE) THE CAR GRUNTS OR SQUEAKS. I BOUGHT IT BRAND NEW ON MARCH FIRST OF 2014, AND I NOTICED THE PROBLEM NOT TOO LONG AFTER BUYING IT; I ASSUMED IT WAS NORMAL BECAUSE MY PREVIOUS 2007 MUSTANG HAD THE SAME ISSUE. I TOLD SOME FRIENDS WHO SUGGEST I TAKE IT TO FORD. WHEN I WAS DESCRIBING WHAT THE PROBLEM THE SERVICE TECH NEW EXACTLY WHAT IT WAS. THEY HAD A RECALL FOR 2011 TO 2013 MUSTANGS FOR WHAT APPEARS TO BE THE SAME ISSUE. THEY REPAIRED THE LOWER ARM CONTROLS IN THE FRONT. THE ISSUE IS NOW GONE. IT SOUNDS LIKE THE RECALL SHOULD BE EXTENDED TO 2014 MODELS. I HAVE A 2014 FORD MUSTANG 3.7L V6 WITH THE PERFORMANCE PACKAGE. THE FOLLOWING EXCERPT IS WHAT I BELIEVE TO BE IS THE SAME PROBLEM ADDRESSED IN A PREVIOUS RECALL. FORD TSB ARTICLE # 12-8-24 ISSUE SOME 2011-2013 MUSTANGS MAY EXHIBIT A GRUNT/CREAK/CHIRP/SQUEAK NOISE FROM THE FRONT LOWER CONTROL ARM HYDRO BUSHING. THESE NOISES MAY OCCUR OVER LARGE VERTICAL BUMPS LIKE SPEED BUMPS, POT HOLES, ROUGH ROADS, AND DRIVEWAY APPROACHES. *TR