NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
261 reportsMileage unknown · Dec 4, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED APPLE FORD IN RED LION AT …
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED APPLE FORD IN RED LION AT (717) 244-7677 (3250 CAPE HORN RD, RED LION, PA 17356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11052247
Mileage unknown · Dec 3, 2017
Air Bags
I AM WAITING FOR PASSENGER AIRBAG TO BE REPLACED I HAVE CONTACTED FORD DEALER SEVERAL TIMES AND THEY DO NOT GIVE ME A DATE OF WHEN IT WILL BE REPLACED. THEIR SUGGESTION IS TO HAVE MY PASSENGER SIT IN THE BACK SEAT. I PAY THE PAYMENTS IN GOOD FAITH I FEEL THAT FORD SHOULD ACT IN GOOD FAITH AND REPLACE THE AIRBAGS AND NOT WAIT F…
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I AM WAITING FOR PASSENGER AIRBAG TO BE REPLACED I HAVE CONTACTED FORD DEALER SEVERAL TIMES AND THEY DO NOT GIVE ME A DATE OF WHEN IT WILL BE REPLACED. THEIR SUGGESTION IS TO HAVE MY PASSENGER SIT IN THE BACK SEAT. I PAY THE PAYMENTS IN GOOD FAITH I FEEL THAT FORD SHOULD ACT IN GOOD FAITH AND REPLACE THE AIRBAGS AND NOT WAIT FOR ANYMORE PEOPLE TO BE INJURED OR KILLED.YOU MADE VW TAKE OF CARS WHY SHOULDN'T FORD BE PUT TO THE SAME STANDARDS?
NHTSA ODI #11052121
Mileage unknown · Nov 29, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AL PACKER FORD (1530 N …
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AL PACKER FORD (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11051147
Mileage unknown · Nov 21, 2017
Air Bags
TAKATA RECALL I HAVE HAD THIS RECALL FOR MY PASSENGER SIDE AIRBAG SINCE JULY 2016 AND I HAVE BEEN TO THE DEALER SEVERAL TIMES TO HAVE THIS ISSUE RESOLVED AND THEY TELL ME THERE IS NO RESOLUTION AT THIS TIME.
NHTSA ODI #11047720
Mileage unknown · Nov 19, 2017
Air Bags
I RECEIVED A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG INFLATER ON JUNE 1, 2016. LITERALLY 1 WEEK AFTER I HAD WAITED 1 FULL CALENDAR YEAR FOR PARTS TO BE AVAILABLE FOR THE DRIVERS SIDE AIRBAG INITIATOR. IT IS NOW NEARLY 18 MONTHS SINCE THE PASSENGER SIDE AIRBAG. DURING THIS TIME, I CANNOT SELL TO TRADE IN MY VEHICLE BECAUSE…
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I RECEIVED A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG INFLATER ON JUNE 1, 2016. LITERALLY 1 WEEK AFTER I HAD WAITED 1 FULL CALENDAR YEAR FOR PARTS TO BE AVAILABLE FOR THE DRIVERS SIDE AIRBAG INITIATOR. IT IS NOW NEARLY 18 MONTHS SINCE THE PASSENGER SIDE AIRBAG. DURING THIS TIME, I CANNOT SELL TO TRADE IN MY VEHICLE BECAUSE THE VEHICLE HAS A SAFETY ISSUE WHICH IN KNOW TO CAUSE INJURY AND EVEN DEATH. WHEN WILL PARTS BE VIABLE FOR THE PASSENGER SIDE AIRBAG INITIATOR? WHAT COMPENSATION WILL FORD BE OFFERING OWNERS OF VEHICLE WHICH CANNOT BE SOLD OR TRADED IN FOR A REASONABLE VALUE?
NHTSA ODI #11047260
Mileage unknown · Nov 13, 2017
Air Bags
'TAKATA RECALL' I HAVE BEEN TRYING TO GET THE PASSENGER SIDE TAKATA RECALLED AIRBAGS REPLACED FOR THE PAST TWO YEARS NOW. I HAVE BEEN CALLING THE LOCAL FORD DEALERSHIPS AND THEY ALL KEEP TELLING ME THAT THEY HAVE NO NEW UPDATE FOR ME AND CAN NOT REPLACE MY PASSENGER SIDE AIRBAGS. I RECEIVED A NOTICE NOW FROM TK HOLDINGS THAT …
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'TAKATA RECALL' I HAVE BEEN TRYING TO GET THE PASSENGER SIDE TAKATA RECALLED AIRBAGS REPLACED FOR THE PAST TWO YEARS NOW. I HAVE BEEN CALLING THE LOCAL FORD DEALERSHIPS AND THEY ALL KEEP TELLING ME THAT THEY HAVE NO NEW UPDATE FOR ME AND CAN NOT REPLACE MY PASSENGER SIDE AIRBAGS. I RECEIVED A NOTICE NOW FROM TK HOLDINGS THAT TAKATA IS FILING BANKRUPTSY AND I NEED TO GET MY AIRBAGS REPLACED NOW. I HAVE CALLED FORD HEADQUARTERS AND FORD DEALERSHIPS AND THEY CONTINUE TO REFUSE TO REPLACE MY PASSENGER SIDE AIRBAGS. IT HAS BEEN OVER TWO YEARS SINCE I RECEIVED THE LETTER FROM FORD SAYING THEY WILL REPLACE MY AIRBAGS. THIS IS VERY FRUSTRATING BECAUSE OF THE SAFETY CONCERN AND FORD KEEPS DISMISSING MY CALLS WITH NO DATE AS TO WHEN I CAN GET THIS FIXED. I WANT TO FILE THIS FORMAL COMPLAINT AND HAVE THIS CORRECTED. OVER TWO YEARS WAITING TO GET A SAFETY FEATURE RESOLVED IS UNACCEPTABLE. I HOPE THIS OFFICE DOES NOT GIVE ME THE RUN AROUND AS WELL.
NHTSA ODI #11045603
Mileage unknown · Nov 11, 2017
Air Bags
RECEIVED NOTICE OF DEFECTIVE AIRBAG. HAVE BEEN CONTACTING DEALER SINCE NOTICE RECEIVED AND THEY SAY NOT PARTS AVAILABLE AND FOR THE FORSEEABLE FUTURE.
NHTSA ODI #11045331
Mileage unknown · Nov 10, 2017
Air Bags
A TAKATA AIRBAG RECALL WAS ISSUED IN JULY 2016. WE CALLED OUR FORD DEALERSHIP IMMEDIATELY (KEARNY PEARSON FORD 7303 CLAIREMONT MESA BLVD, SAN DIEGO (858) 560-5544) AND WERE TOLD THE PART WAS NOT AVAILABLE. WE HAVE CALLED 3 OR 4 TIMES SINCE AND ARE TOLD THE PART IS STILL NOT AVAILABLE. WE REQUESTED A RENTAL BUT WERE DENIED. I …
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A TAKATA AIRBAG RECALL WAS ISSUED IN JULY 2016. WE CALLED OUR FORD DEALERSHIP IMMEDIATELY (KEARNY PEARSON FORD 7303 CLAIREMONT MESA BLVD, SAN DIEGO (858) 560-5544) AND WERE TOLD THE PART WAS NOT AVAILABLE. WE HAVE CALLED 3 OR 4 TIMES SINCE AND ARE TOLD THE PART IS STILL NOT AVAILABLE. WE REQUESTED A RENTAL BUT WERE DENIED. I AM TRYING TO CALL AGAIN NOW BUT THE DEALERSHIP IS NOT PICKING UP THE PHONE.
NHTSA ODI #11045195
Mileage unknown · Nov 7, 2017
Air Bags
TAKATA RECALL RECEIVED A NOTIFICATION FOR REPLACEMENT OF MY PASSENGER-SIDE AIRBAGS MANY MONTHS AGO, SAYING THAT I WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE. I NEVER RECEIVED A NOTIFICATION OF AVAILABILITY, SO I JUST CALLED THE DEALERSHIP AND WAS INFORMED THAT FORD *STILL* HASN'T RELEASED THIS PRODUCT FOR REPLACEMENT, SO I…
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TAKATA RECALL RECEIVED A NOTIFICATION FOR REPLACEMENT OF MY PASSENGER-SIDE AIRBAGS MANY MONTHS AGO, SAYING THAT I WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE. I NEVER RECEIVED A NOTIFICATION OF AVAILABILITY, SO I JUST CALLED THE DEALERSHIP AND WAS INFORMED THAT FORD *STILL* HASN'T RELEASED THIS PRODUCT FOR REPLACEMENT, SO I AM STILL UNABLE TO GET MY PASSENGER SIDE AIRBAG REPLACED.
NHTSA ODI #11044136
Mileage unknown · Nov 6, 2017
Air Bags
TAKATA RECALL -- I HAVE BEEN WAITING FOR OVER A YEAR AND A HALF NOW TO HAVE MY KNOWN PASSENGER SIDE AIRBAG DEFECT REPAIRED AND REPLACED. I RECEIVED A LETTER SAYING THAT I WOULD BE NOTIFIED WHEN I AM ELIGIBLE TO HAVE MY DEFECTIVE AIRBAG FIXED. HOWEVER, THERE HAS NEVER BEN ANY FOLLOW-UP FROM FORD, AND EVERY TIME I HAVE BROUGHT MY …
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TAKATA RECALL -- I HAVE BEEN WAITING FOR OVER A YEAR AND A HALF NOW TO HAVE MY KNOWN PASSENGER SIDE AIRBAG DEFECT REPAIRED AND REPLACED. I RECEIVED A LETTER SAYING THAT I WOULD BE NOTIFIED WHEN I AM ELIGIBLE TO HAVE MY DEFECTIVE AIRBAG FIXED. HOWEVER, THERE HAS NEVER BEN ANY FOLLOW-UP FROM FORD, AND EVERY TIME I HAVE BROUGHT MY CAR IN TO A CERTIFIED DEALERSHIP TO HAVE MY FAULTY AIRBAG REPLACED, I HAVE BEEN OUTRIGHT REFUSED SERVICE. TIME AND AGAIN, I HAVE BEEN TOLD, "JUST KEEP WAITING." THIS HAS GONE ON FOR 18 MONTHS. MEANWHILE, I HAVE A DEFECTIVE AIRBAG IN MY CAR, AND FORD REFUSES TO FIX IT!
NHTSA ODI #11043961
Official recalls
5Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the front driver side air bag inflator, free of charge. The recall began on June 10, 2016. Even if interim repairs were performed under safety recall 14V-802, owners must bring their vehicles in for the final remedy. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S21. Note: This recall supersedes safety recall 14V-802.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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