2009 Ford Mustang

I DO NOT KNOW IF THIS INVOLVES A "TAKATA INFLATOR". I RECEIVED A FORD MOTOR COMPANY SAFETY RECALL NOTICE POSTMARKED JULY 24, 2015 INDICATING MY 2009 MUSTANG WAS SUBJECT TO RECALL FOR A DEFECTIVE FRONT DRIVER SIDE AIR BAG INFLATOR HOUSING. I HEARD NOTHING MORE FROM FORD SO IN LATE SEPTEMBER 2015 I TELEPHONED THE FORD CUSTOMER SERVICE. CUSTOMER SERVICE TOLD ME THAT THERE WAS NO ACTION BEING TAKEN TO REPLACE THE PART ON MY VEHICLE. I ASKED WHY NOTHING HAD BEEN DONE FOR TWO MONTHS SINCE THE NOTICE AND THE FORD MOTOR CO. CUSTOMER REPRESENTATIVE INFORMED ME THAT FORD WAS "TAKING QUOTES" FOR THE REPLACEMENT, WHICH SUGGESTED TO ME THAT FORD IS LOOKING FOR THE CHEAPEST WAY TO FIX THIS PROBLEM. IN LIGHT OF THE DANGEROUS NATURE OF THIS PROBLEM, AS THE NOTICE STATES: "AN INFLATOR RUPTURE COULD RESULT IN . . . SERIOUS INJURY OR DEATH.", I THINK THIS IS AN OUTRAGEOUS CORPORATE DECISION. NOW I READ IN THE LAST TWO WEEKS ABOUT THE MONEY FORD IS SPENDING ON NEW MODELS, NEW PLANTS AND OTHER INVESTMENTS OTHER THAN THE DANGEROUS PRODUCTS ALREADY ON THE ROAD LIKE MY CAR. I WANT THIS DANGEROUS AND DEFECTIVE PART REPLACED ON MY VEHICLE NOW BEFORE I OR A PASSENGER RECEIVES "SERIOUS INJURY OR DEATH".

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/15/16 *CN

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED NOTIFICATION REGARDING A RECALL IN JULY 2015 FOR A RECALL ON DEFECTIVE DRIVER AIR BAGS. ONCE I RECEIVED THE NOTIFICATION I CONTACTED THE FORD DEALERSHIP AT A LOCAL LEVEL TO ADDRESS THE PROBLEM AND TO ENSURE MY SAFETY GOD FOR BID AN ACCIDENT WERE TO OCCUR. THEY STATED THEY COULDN'T ADDRESS DEFECT UNTIL THEY HAD BEEN APPROVED FROM THE FORD I AM ASSUMING CORP. AND TO CALL BACK IN SEVERAL WEEKS. I HAVE WITH NO LUCK AND CALLED AGAIN TODAY 10-9-15 ONLY TO BE TOLD THEY AREN'T ABLE TO CHANGE THE AIR BAG UNTIL FURTHER NOTICE. SO I AM WONDERING WHY IT'S TAKING OVER 3 MONTHS TO CORRECT THE ISSUE. PLEASE KNOW IT IS SOMEWHAT ALARMING THAT THERE'S A CHANCE IF THE AIR BAG ERUPTED IT COULD POTENTIALLY KILL OR SEVERELY INJURE ME. THANK YOU FOR YOUR TIME PLEASE LET ME KNOW WHAT TO EXPECT AND WHEN THIS MATTER WILL BE RESOLVED. THANK YOU AGAIN. *TR

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ *TR

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

THE COMPLAINT FILED BY PHONE ON 9/15/21 ID #10763956 INCLUDED IMPORTANT FACTS THAT ARE NOT SHOWING ON YOUR WEB PAGE. THE DAMAGE TO THE ELECTRONIC MODULE WAS CAUSED BY THE WATER LEAK AS REFERENCED IN FORD'S TSB 08-26-7 AND I ALSO FILED COMPLAINT WITH FORD CONSUMER RELATION SINCE THEY OFFERED NO RELIEF. I WAS UNAWARE OF THIS ISSUE AND CONSEQUENCE BUT, I'M NOW FINDING IT'S NOTHING NEW FOR OWNERS AS WELL AS THE AUTO INDUSTRY THAT THIS IS A PROBLEM WITH MUSTANGS '05-'09 AND THE RESULTING DAMAGE TO THE GENERIC ELECTRONIC MODULE HAPPENS OFTEN.

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED WATER DRIPPING FROM THE FRONT PASSENGER SIDE GLOVE BOX. IN ADDITION, THE HEAD LAMPS, INTERIOR LIGHTING, DRIVER SIDE TURN SIGNAL, AND HAZARD LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GENERIC ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

WHILE DRIVING 65 MPH WESTBOUND ON INTERSTATE 195 IN NEW JERSEY THE ENGINE TURNED OFF. IT LOST ALL POWER AND THE INSTRUMENTS ALL WENT OFF. ENGINE WOULD NOT RESTART WHILE THE CAR WAS ROLLING. I PULLED OFF ROAD TO A COMPLETE STOP. WAS ABLE TO RESTART ENGINE WHEN STOPPED. CONTINUED TRIP. LOOKED LIKE A COMPLETE LOSS OF THE ELECTRICAL SYSTEM. THE COMPUTER BOARD HAD BEEN REPLACED 9 MONTHS AGO BECAUSE OF A DIFFERENT PROBLEM.