1995 Ford Mustang

THE CAR OVERHEATED AND HAD NO HEAT INSIDE ON A DRIVE HOME FROM OUR PARENTS. WHEN THE VEHICLE WAS TAKEN IN, THE FIRST TIME, THE DEALERSHIP SAID IT WAS A FAULTY THERMOSTAT. IT WAS REPLACED, AND ON THE WAY HOME, WITH NO HEAT INSIDE AGAIN, THE CAR OVERHEATED. THE SECOND TIME IT WAS TAKEN IN THEY SAID NOTHING WAS WRONG. SO I DROVE HOME ONCE MORE IN THE COLD CAR THINKING IT WAS OK, HOWEVER THERE WAS NO HEAT AND THE CAR ONCE AGAIN OVERHEATED. ON THE CARS THIRD VISIT I WAS INFORMED THE HEAD GASKETS BLEW. NO PROBLEM, ONLY A WEEK HAS PASSED WITHOUT MY CAR IT'S ONLY $1200.00 TO FIX... ALSO I FOUND OUT THAT THE TAURUS AND WINDSTAR WERE RECALLED FOR FAULTY HEAD GASKETS. HEY, DON'T THOSE CARS HAVE THE SAME ENGINE? MADE IN THE SAME TWO PLANTS? SOUNDS FUNNY TO ME..... ANY HELP IN THIS MATTER IS APPRECIATED. *AK

COOLANT WAS LEAKING OUT DUE TO GASKET FAILURE ON TIMING CASE COVER. THIS CAR HAS LOW MILEAGE BUT IS DRIVEN REGULALRY, NEVER SITTING MORE THAN 2 DAYS AT A TIME. DEALER SERVICE DEPARTMENT MADE COMMENT THAT IF CAR ISN'T DRIVEN A LOT, THIS HAPPENS. I DISAGREED, AS IT IS DRIVEN PROBABLY AT LEAST 4-5 TIMES A WEEK, ON SHORT TRIPS MOSTLY. THEY CHARGED ME 505.26 INCLUDING TAX TO FIX THIS. THERE IS NO WAY THIS SHOULD HAVE BEEN LEAKING. I FEEL LIKE FORD OWES ME SOMETHING ON THIS. I CALLED A FORD CONSUMER NUMBER I FOUND ON THE INTERNET AND ALL THE GUY DID WAS LISTEN IN SILENCE WHILE I MADE MY 2-3 MINUTE COMPLAINT, THEN ASKED ME 'IS THERE ANYTHING ELSE?'. HE DIDN'T EVEN OFFER TO CONNECT ME WITH ANYONE WHO COULD INVESTIGATE THE PROBLEM. HE SAID THAT 'WE SUPPORT OUR SERVICE DEPARTMENTS DIAGNOSIS'. NEEDLESS TO SAY, I AM VERY UPSET WITH FORD. THIS IS VERY POOR QUALITY..THE CAR ISN'T EVEN 5 YEARS OLD AND HAS VERY LOW MILEAGE. I WILL TRY TO CONTACT SOMEONE AT FORD ABOUT THIS, BUT WOULD APPRECIATE YOUR HELP. *AK

ENGINE BUILDING UP PRESSURE IN COOLING SYSTEM, ENGINE OVERHEATING, NO HEAT IN THE CAR, WE REPLACED THERMOSTAT, STILL HAVING DIFFICULTY, TOOK TO LOCAL GARAGE THEY PRESSURE TESTED, LOOKED OK SLIGHT LEAK AROUND TIMING COVER. CALLED LOCAL FORD DEALERSHIP, BOTH SAID POSSIBLE HEAD GASKET BLOWN. WE KNOW ABOUT RECALLS FOR OTHER V-6 FORD ENGINES, (3.8 ALSO?)

TRAVELING HOME WITH YOUNG CHILD WHEN WHITE SMOKE BEGAN COMING OUT OF EXHAUST - HAD THE CAR TOWED TO DEALERSHIP THE FOLLOWING MORNING, THEY STATED THE HEAD GASKET HAD BLOWN AND THE ENGINE WAS RUINED. FORD AGREED TO PAY LESS THAN HALF THE COST OF REPAIRS. THIS APPEARS TO BE A RAMPANT PROBLEM WITH THE 94 - 95 FORD 3.8L ENGINES OWING TO DEFECTIVE HEAD GASKET DESIGN. *AK

TRANSMISSION STARTED SHIFTING HARD AND THEN THE CLUTCH START MAKING A LOUD NOISE AND START SMELLING. THE RADIATOR HAS BEEN BOILING OVER AND I HAD A RADITOR REPAIR SHOP TO FIX IT THE FIRST TIME BUT IT START GETTING HOT AGAIN, AND I TOOK IT TO THE FORD DEALER AND THEY WORKED ON IT, BUT IT STILL KEPT GETTING HOT SO THEY FLUSHED IT OUT AND CHANGED THE THERMOSTAT WHICH DID HELP IT A LITTLE. *AK

AFTER FOLLOWING MANUFACTURER RECOMMENDED MAINTENANCE FOR 3.5 YEARS, WITHOUT ANY SIGNS OF MECHANICAL DIFFICULTIES (I.E. ENGINE OVERHEATING, LOSS OF COOLANT, LOSS OF POWER), APPROXIMATELY FEW MINUTES AFTER STARTING CAR FOR THE FIRST TIME ONE DAY, THERE WAS ROUGH IDLING AND WHITE SMOKE COMING OUT OF THE EXHAUST. AFTER TAKING THE CAR TO MY NEAREST FORD SERVICE CENTER, I WAS INFORMED THAT MY CAR HAD BLOWN A HEAD GASKET. AFTER RESEARCHING THE INTERNET, I DISCOVERED THAT THERE HAS BEEN A RECALL FOR THIS PROBLEM IN 3 OTHER MODELS (WINDSTAR, TAURUS, AND SABLE) OF FORD OF THE SAME YEAR (1995) WITH THE 3.8 L ENGINES (RECALL 98-MO1) FOR DEFECTIVE HEAD GASKETS. I HAVE BEEN INFORMED BY THE FORD DEALER THAT FORD MOTOR CO., WILL NOT ACCEPT LIABILITY FOR THIS PROBLEM WITH THE 1995 MUSTANGS. I AM ALOS AWARE THAT THERE HAVE BEEN NUMEROUS OTHER COMPLAINTS FROM OTHER 1995 FORD MUSTANG OWNERS WITH NHTSA FOR THIS SAME PROBLEM. I RESPECTFULLY ASK THAT THE NHTSA EXERCISE IT'S AUTHORITY AND HOLD FORD MOTOR CO. ACCOUNTABLE FOR THIS DEFECT IN THE 1995 MUSTANG AND INCLUDE IT IN RECALL 98-MO1. PLEASE RESPOND ON YOUR PROPOSED ACTION ON THIS COMPLAINT ASAP AS I AM FORCED TO PAY OUT-OF-POCKET EXPENSES (WHICH MAY EXCEED $2000) BY MY LOCAL FORD SERVICE CENTER. THANK YOU. *AK