1995 Ford Mustang

TL*THE CONTACT OWNS A 1995 FORD MUSTANG. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT NOTICED SMOKE COMING FROM THE GLOVE COMPARTMENT AREA. HE INVESTIGATED UNDER THE HOOD AND DID NOT SEE ANY SMOKE IN THE ENGINE COMPARTMENT. WHEN HE STARTED THE IGNITION, HE HEARD A VERY LOUD BOOM SOUND, AND NOTICED THAT THE PASSENGER SIDE AIR BAG DEPLOYED. THE PASSENGER COMPARTMENT BECAME FILLED WITH GAS AND CHEMICALS FROM THE AIR BAG. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 174,000. UPDATED 0424/09. *LJ THE CONSUMER STATED THE TURN SIGNAL, REAR DEFROSTER, AC VENT ON THE PASSENGER SIDE, CRUISE CONTROL, IGNITION SWITCH AND STEERING WERE INOPERATIVE. UPDATED 04/29/09.*JB

DRIVER SEAT MOTOR QUIT NEVER ATTEMPTED TO FIX OR CONTACT FORD. COMPLIED WITH THE SAFETY RECALL IN JUNE OF 03, FOR A FAULTY ENGINE COOLING FAN (BEARINGS SEIZE) CIRCUIT BREAKER INSTALLED, NO PROBLEM AT TIME. BEARINGS SEIZE IN AUGUST OF 03. FOR 1 MONTH PUT OFF BY DEALER. RESULT, CONTINUOUS HEAT CAUSED HEAD GASKET TO BLOW AND RUIN HEADS WITH COOLANT IN THE OIL. SITUATION IS OUT OF DIRECT GUIDELINES OF WARRANTY AND FORD AND DEALERSHIP DENY FAULT OR EVEN HELP OF ANY KIND. STILL UNDER WAY.....

MONDAY AUGUST 12 2002 I TOOK MY MUSTANG TO RIVERSIDE FORD BECAUSE OF A FAILED HEATER CORE VALVE. WHEN I GOT TO THE SERVICE DEPT. I NOTICED THE AIRBAG LIGHT HAD COME ON. ASKED THEM TO FIX AIRBAG LIGHT AND TO LET ME KNOW IF IT WAS INDEED THE HEATER CORE VALVE THAT HAD BUSTED.THAT AFTERNOON I WAS INFORMED THAT IT WAS THE VALVE.I TOLD THEM TO REPAIR AIRBAG LIGHT ONLY. PICKED UP CAR NEXT DAY,PAID THE BILL AND GOT IN CAR.AIRBAG LIGHT WAS STILL ON.IQUESTIONED SERVICE WRITTER AND HE TOLD ME THEY COULD NOT FIND A CODE WHEN THEY HOOKED UP THE COMPUTER SO THEY REPLACED A FUSE.HAD A FEW MORE WORDS WITH HIM AND HE SAID THEY DID NOT KNOW WHAT WAS WRONG. TOLD HIM IT WAS NOT FIXED BUT YET I HAD TO PAY BILL. I DID NOT HAVE TIME TO ARGUE TOLD HIM I WOULD RETURN.TWO WEEKS LATER I RETURNED WITH 2 BLOWN AIRBAGS.MY WIFE WAS DRIVING HOME FROM WORK ON AUGUST 26. SHE STOPPED AT A REDLIGHT AND DRIVERS SIDE AIRBAG EXPLODED,PULLED IN A PARKING LOT AND GOT OUT OF CAR WHEN PASSENGER SIDE AIRBAG EXPLODED.SHE CALLED ME CRYING AND SCARED TO DEATH OVER WHAT HAD JUST HAPPENED. NO WRECK, NO COLLISION WITH ANY OBJECT AIRBGS EXPLODED FOR NO REASON.ANY WAY DEALERSHIP WANTED ME TO PAY FOR 2HOURS OF LABOR SO THEY COULD DETERMINE WHAT CAUSED THIS TO HAPPEN. TOLD THEM THEY WERE CRAZY IF THEY THOUGHT I WAS GOING TO PAY.SINCE THEY DAY IHAVE BEEN WAITING FOR SOME ENGINEERS FROM FORD TO COME DOWN AND HAVE A LOOK AND DECIDE WHAT TO DO.WELL THEY DID TODAY AND SAID THEY WERE DENYING CLAIM DUE TO AGE AND MILES ON VEHICLE.I HAVE ASKED FOR NOTHING OTHER THAN MY VEHICLE TO BE FIXED BUT IT SEEMS IT IS GOING NO WHERE.OH BY THE WAY WHEN I ASKED WHAT CAUSED THIS TO HAPPEN I GET THE SAME RESPONSE,WE DO NOT KNOW.

THE VENTILATION SYSTEM DOES NOT SUFFICIENTLY CLEAR DRIVERS SIDE OF WINDSHIELD WHICH CAUSES POOR VISIBILITY. *AK CONSUEMR STATED DURING SNOW AND ICE THE CARS FRONT WINDSHIELD ACTS LIKE WATER IS TRAPPED BETWEEN THE GLASS AND CONSUMER IS UNABLE TO ET THE WATER TO GO AWAY, CONSUMER STATEED VEHICLE DEFROST FOR 15 MINUTES AND THE DRIVER SIDE OF THE WINDSHIELD STILL DOES DEFROST.*SLCNOT

HEAD GASKET FAILED PRIOR TO NOTIFICATION AND WAS REPLACED, CONSUMER WAS REIMBURSED FOR REPIARS,2 WEEKS LATER TRANSMISSION WENT OUT, THE MECHANIC ADVISED THAT THE TRANSMISSION GOING OUT WHICH WAS A RESULT OF OVERHEATING FROM PREVIOUS HEAD GASKET PROBLEM, ALSO TRANSMISSION MOUNTS WERE REPLACED 3 TIMES,REBUILT TORQUE CONVERTER. *JB

DRIVER'S SEAT BELT IS FRAYING VERY BADLY WHENEVER ITS IN USE. IT WOULD SEEM TO CATCH ONTO SOMETHING WHEN BEING PULLED OUT TO USE, AND RETRACK BACK AFTERWARDS. BEEN TO DEALER AND REPAIRED UNDER WARRANTY 3 YEARS AGO. CURRENTLY, PROBLEM HAS REAPPEARED. SNICE NOT UNDER WARRANTY, NO FREE REPAIR. DOORS DO NOT CLOSE PROPERLY DUE TO WINDOW HITTING ROOF. ROOF WAS REPAIRED UNDER WARRANTY ALSO. THIS CAUSED WINDOW TO BE OUT OF ALIGNMENT.*AK