1995 Ford Mustang

IN JULY 2002, MY MUSTANG STARTED OVERHEATING AND I RECEIVED A RECALL NOTICE, (RECALL # 01S30), I TOOK MY CAR TO FORD AND THEY SAID THEY WOULD CHECK IT FOR MORE DAMAGE. I GOT MY CAR BACK AND IT STILL OVERHEATED, SO L CALLED FORD AND THEY TOLD ME TO BRING IT BACK IN AND THEY WOULD CHECK TO SEE WHAT THE PROBLEM WAS. THEY TOLD ME THERE WAS NOTHING WRONG.. SO I REPLACED THE HEAD GASKETS AND IT STILL GOT HOT, SO I HAD THE FAN MOTOR CHECKED AND THAT IS WHAT WAS WRONG, SO REPLACED, AND THE CAR RAN FINE UNTIL APRIL 2003, SO I STARTED REPLACING COOLING SYSTEM PARTS UNTIL, THE HEAD GASKETS BLEW AGAIN, SO I REPLACED FOR A SECOND TIME AND RELIZED THAT THE PROBLEM WAS THE FAN CIRCUIT BREAKER AGAIN.. I AGAIN HAD TO REPLACE THE CIRCUIT BREAKER AND THE FAN MOTOR.. I ALSO CALLED FORD AGAIN AND GOT THAT THE PART WAS OUT OF WARRANTY AND THAT THERE WAS NOTHING THEY COULD DO FOR ME.. I NOW HAVE BLOWN HEAD GASKETS FOR THE THIRD TIME IN A YEAR.*AK

THE ENGINE COOLING FAN HAS FAILED TO OPERATE DUE TO THE POSSIBLE SIEZING OF THE FAN BEARING. THE FAN HARNESS AS A RESULT HAS MELTED AND RESULTED IN A VERY LARGE DRAIN ON THE VEHICLE BATTERY LEADING TO NO ELECTRICAL POWER AND THE VEHICLE STALLING WHEN THE VEHICLE TEMPERATURE RISES ABOVE NORMAL. A SIMILAR RECALL HAS BEEN FILED FOR FORD VEHICLES WITH A FORD RECALL OF FORD RECALL # 01S30OR NHTSA RECALL NO 01V390000. THIS VEHICLE HAS NOT BEEN INCLUDED ON THE RECALL ACCORDING TO FORD MOTOR COMPANY REPRESENTATIVE AND DESERVES SERIOUS CONSIDERATION FOR A RECALL REPAIR.*AK

FAILURE OF FORD MOTOR CO. TO MAKE HEAD GASKET REPAIRS IN ACCORDANCE WITH SERVICE PROGRAM 00M10. ON 6/27/00 I BROUGHT MY 1995 FORD MUSTANG IN FOR REPAIR IN ACCORDANCE WITH 00M10 AND FRONT COVER LEAKING. THE REPAIRS WERE NOT MADE BY THE DEALERSHIP. I CALLED FORD & GOT NOWHERE. I THEN CALLED THE WORLD OFFICE OF FORD AND ASKED TO SPEAK WITH [XXX] DIRECTOR, ISSUER OF THE EXTENDED WARRANTY. I WAS TOLD THAT "[XXX]. IS IN THE HEIRACHY AND UNAVAILABLE TO YOU. I KNOW WHAT YOUR COMPLAINT IS. I HAVE DENIED IT, THE REPAIR WILL NOT BE MADE BY FORD. " NOW JUST AS FORD PREDICTED WOULD HAPPEN IN ITS SERVICE PROGRAM LETTER HAS HAPPENED. THE GASKET HAS FAILED AND THE ENGINE IS SEVERELY DAMAGED. THE VEHICLE HAS ONLY 65,000 MILES ON IT. WELL WITHIN THE 100,000 MILES THE SERVICE BULLETIN SAID FORD WOULD COVER. I HAVE CONTACTED FORD AND AS USUAL THEY REFUSE TO PAY FOR THE REPAIRS. THE CAR IS NOW IN SOBH FORD IN DECATUR, GEORGIA, PHONE # 1-404-633-4005. THEIR MECHANICS SAID THE DAMAGE TO THE ENGINE IS DUE TO THE GASKET FAILURE. THIS IS THE SAME GASKET THAT SHOULD HAVE BEEN REPLACED BY FORD BACK IN JUNE 2000, WHEN I BROUGHT THE CAR IN FOR REPAIR IN ACCORDANCE WITH FORD'S SERVICE PROGRAM 00M10. NOW FORD REFUSES TO PAY FOR THE REPAIR CITING THE 7 YEAR TIME LIMIT. TIME DOES NOT WEAR OUT A CAR USAGE DOES. LIKE I HAVE SAID PREVIOUSLY THERE IS 65,000 MILES ON THE CAR, WELL WITHIN THE 100,000 MILES SET IN THE SERVICE BULLETIN. I BELIEVE THAT THERE SHOULD HAVE BEEN NO TIME LIMIT SET ON THE REPAIRS ONLY MILEAGE. IN ADDITION THE CAR SHOULD HAVE BEEN FIXED WHEN I BROUGHT IT IN FOR REPAIR BACK ON JUNE 27, 2000. IT WAS WELL WITHIN THE 7 YEAR TIME LIMIT AND IS STILL RIGHT NOW AS I WRITE THIS LETTER WELL WITHIN THE 100,000 MILE LIMIT SET IN THE WARRANTY. FORD IS RESPONSIBLE IN THIS MATTER. THEY SHOULD HAVE MADE THE REPAIR WHEN I BROUGHT THE CAR TO THEM ON 6/27/2000. THE VEHICLE IS A 1995 MUSTANG, VIN #[XXX] AND I PURCHASED IT NEW BACK IN APRIL 1995. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

I HAD A RECALL ON THE HEAD GASKET OF MY 1995 FORD MUSTANG AND HAD IT REPLACED BY BEST FORD THREE TIMES WITHIN 3 YEARS. IN DECEMBER OF 2002 I WAS TOLD BY BEST FORD I HAD ANOTHER CRACKED HEAD GASKET. THIS WOULD BE THE FOURTH TIME FORD WOULD BE REPLACING THIS RECALLED GASKET. FORD WANTED TO CHARGE ME $1200 FOR THIS FORTH RECALLED GASKET BECAUSE MY WARRANTY WAS EXPIRED. I FEEL THAT FORD SHOULD REPLACE A RECALLED PART WITH A "NEW" PART SO THAT THE SAME PROBLEM DOES NOT KEEP HAPPENING. I AM EXTREMELY UPSET WITH FORD FOR NOT FIXING MY RECALL AND FEEL WHAT THEY DID WAS WRONG.*JB