1994 Ford Mustang

MY VEHICLE'S ENGINE RAN HOT WITHOUT WARNING DURING A ROADTRIP FROM ATLANTA TO SAVANNAH, GEORGIA. MY VEHICLE WAS TOWED TO J.C.LEWIS FORD AND DIAGNOSED AS HAVING ENGINE PROBLEMS (E.G. HEAD GASKET PROBLEMS). UPON RETURNING FROM MY TRIP, I RECEIVED A LETTER FROM FORD MOTOR CO. INFORMING ME THAT A WARRANTY WAS EXTENDED ON ALL 1994 AND 1995 MUSTANG FORD HEAD GASKETS AS A RESULT OF A MANUFACTURER'S DEFECT IN THE ENGINE HEAD GASKET. THIS WARRANTY WAS EXTENDED TO ALL VEHICLES LESS THAN 7 YEARS OLD AND TO ALL THAT HAVE LESS THAN 100,000 MILES. MY PROBLEM WITH THIS WARRANTY LIES IN THE FACT THAT MY VEHICLE HAS PASSED THE MILEAGE LIMITATION, ALTHOUGH IT HAS BEEN VERY WELL MAINTAINED. I AM CURIOUS ABOUT HOW A CONSUMER COULD WIN IN THIS SITUATION, IF THE VEHICLE WAS CREATED WITH A ENGINE DEFECT THAT WAS NOT PUBLISHED UNTIL ALMOST SIX YEARS AFTER THE VEHICLE WAS MANUFACTURED. UNDER THESE CIRCUMSTANCES, IT REALLY DOES NOT MATTER THAT I CHANGE MY OIL EVERY 3,000 MILES RELIGOUSLY, BECAUSE I WAS SEEMINGLY SOLD A DEFECTED CAR THAT THE MANUFACTURER WILL NOT HONOR AS A RECALL. I HAVE BEEN DRIVING THIS CAR THOUSANDS OF MILES UNAWARE OF ITS DEFECTS. IF I HAD BEEN INFORMED OF THE DEFECT EARLIER, I WOULD HAVE PROMPTLY TAKEN MY CAR TO THE DEALERSHIP BEFORE IT REACHED 100,000 MILES. IT IS MY SINCERE BELIEF THAT THE DAMAGE TO MY CAR COULD HAVE BEEN AVOIDED HAD THE MANUFACTURER DISSEMINATED PROPER NOTIFICATION IN A TIMELY MANNER. I MUST ADMIT THAT I HAVE ENJOYED THE USE OF MY CAR UNTIL THIS UNEXPECTED BREAKDOWN. THEREFORE, I AM REQUESTING THAT FORD MOTOR COMPANY INCLUDE MY VEHICLE UNDER ITS EXTENDED WARRANTY BASED ON THE GOOD FAITH THAT I RELIED ON WHEN PURCHASING THIS VEHICLE.*AK

THIS CAR IS SO UNSAFE I WELL NO LONGER DRIVE IT ! THIS CAR HAS HAD THE ENGINE, REAREND, AC, TRANMISSION, CONVERTABLE TOP REAR WINDOW & ALIENMENT PROBLAIMS, WAER ON TIRES FRONT AND BACK,TWO WATER PUMPS, TWO TIMING CHAINS,FUIL PUMP,WHIPER MOTOR, FLY WHEEL CAME OFF CAR. ALL FAILED AFTER FACTURY WARRENTY & EXTENDED ENDED. MOST OF THESE REPAIRS WHERE COMPLAINED ABOUT WHEN THE CAR WAS UNDER WARRENTY BUT WAS TOULD THAT NOTHING COULD BE DONE ABOUT THE PROBLAIMS OR THEY WERE NORMAL FOR MUSTANGS .HAVE HAD TO REBULD THIS CAR ALL AT MY COST AND FORD SAY'S THERE WAS NOTHING WRONG WITH THE CAR FROM FACTERY. NOW I CAN NOT MAKE THE PAYMENTS ON THE CAR BECAUSE THE REPAIRS HAVE BEEN SO HIGH.*AK( DOT NUMBER: TIRE SIZE: RE92205/65 )

I HAVE REPAIRED MY 1994 FORD MUSTANG SEVERAL TIMES, FOR DIFFERENT FAILURES. THIS LAST EPISODE WITH MY HEAD GASKET WAS THE STRAW THAT BROKE THE CAMELS BACK. I WAS FORCED TO PAY FOR REPAIRS OF THE HEAD GASKET, BECAUSE MY MILEAGE WAS 138,000. I CONTACTED FORD, AND WAS TOLD THERE WAS A CUT-OFF OF THE WARRANTY AT 100,000 MILES FOR THIS KNOWN DEFECT OF THE HEAD GASKET. THEY TOOK MY COMPLAINT FOR THIER RECORDS AND SAID SORRY YOU ARE NOT WITHIN THE MILEAGE FOR THE WARRANTY. *AK

THERE IS A PATTERN OF HEAD GASKET FAILURE WITH THE 3.8L ENGINE, WHIICH HAS NOTHING TO DO WITH MY DRIVING HABBITS (OVER 100,000 MILES). FORD SHOULD STAND 100% BEHIND THEIR PRODUCT FOR 100% OF THEIR CUSTOMERS, NOT SET AN IRRELEVANT WARRANTY EXTENTION. THE AMOUNT OF MILES ON MY CAR DID NOT CREATE THE PATTERN OF HEAD GASKET FAILURE IN ALL FORDS WITH THE 3.8L ENGINE. FORD SHOULD STAND UP AND TAKE RESPONSIBILITY, BY REFUNDING REPAIR COSTS TO EVERYONE INVOLVED. *AK

FORD MOTOR COMPANY HAS ADMITED TO FAULTY 3.8L ENGINES IN OTHER MODELS OF ITS PRODUCT LINE EXCEPT FOR MUSTANGS.THE DEALER WHERE THIS WAS PURCHASED HAS ALREADY PUT IN AN ENGINE SHORTLY AFETR I BOUGHT THIS WITH 70,00 ORIGINAL MILES ON IT. THE CURRENT ENGINE HAS 50,000 MILES ON IT AND IT BLEW A HEAD GASKET.NOW HE IS PLAYING THE GAME OF FORD SAYS THIS AND FORD SAYS THAT.ENOUGH. CAN YOU GET FORD MOTOR COMPANY TO OWN UP TO THIS MUSTANG OWNERS PROBLEM? I AM NOT ALONE AS THERE ARE THOUSANDS OF US OUT HERE WITH THE SAME PROBLEM. THANKS FOR YOUR CONCERN. *AK