2022 Ford Maverick Hybrid

There is a drivetrain shudder/vibration at lower speeds, while accelerating, and decelerating. Taking off from a stop seems to cause it most often, but not always. Vehicle does seems to recover, but stumbles a little. This is an intermittent problem, it has only 7,500 miles, no dealer is able to "reproduce" the problem yet. No warning lights, or DTC's. I am not sure it is a safety issue yet, but if the drivetrain suddenly disengages while traveling down the highway because of these symptoms now, I can see a real safety concern.

This is follow-up to NHTSA Complaint 11502916 reported 01/21/23: Maverick Hybrid was at dealer for 5 days. First - Brake issue many of us are experiencing was reportedly resolved (TSB 22-2493) by reprogramming PCM and SOBDM-C; brakes seem better at slow speeds now! Second- As for the two incidents when vehicle motor stopped while driving at speeds 50mph+ and accelerating, dealer put a "Hotline Contact" into Ford motor to seek guidance however all test came up with nothing in terms of determining the cause or resolution. Since the vehicle still runs, I picked up my truck and guess I will continue to drive it until 'Russian Roulette' makes truck break down again. Dealer did mention that the SOBDM is an electrical code for brakes and stalling so maybe the brake job also fixed the engine malfunction but they can't be certain. Regardless, experiencing total engine failure at highway speeds is very frightening! Until I have FORD documentation that the problem is with 100% certainty diagnosed and resolved, I will never travel with a passenger or a pet in my truck again for fear of engine failure at highway speeds could result in a horrible tragedy! I have been very lucky not being rear-ended or even worse with the two engine malfunctions; I pray my luck continues as FORD has no answers for me!

The brakes are hesitant to stop while creeping forwards, then they slam on. There is also a clunking noise when stopping, usually hear it around the last five ft of the stopping distance. I have 11k miles and just needed to replace the transmission. I lost acceleration while on the highway, no warnings or engine light until a few hours after this happened. Dealer stated that this was the transmission. The truck would also almost lock in place while in drive and not level (like at a red light). It would not let go for a few seconds after releasing the brake pedal. I was also told this was the transmission. After the transmission was replaced, the same day, my engine started making a very loud clunking noise and lurching forward while parked in the driveway. This is the Hybrid version of the 2022 Ford Maverick. This is unsafe in general. Losing acceleration on the highway could have caused an accident, luckily did not. Also not being able to move when the traffic light changes poses the same safety risk. This truck is currently back at the dealership undergoing investigation to the the loud noises in the engine. I was also told that the airbag recall would not be fixed unless they deploy.

Two issues with my 2022 Hybrid Maverick: First, the brakes are unpredictable. Often in slow moving situations, the brakes fail to engage until I ultimately have to floor the pedal often causing a grinding noise and abrupt stop. Attempts to slowly brake sometime fail. Passengers in truck are thrusted forward when this occurs and I often feel like I am going to rear end someone. Brakes will be assessed next week at my local FORD dealer in conjunction with the engine problem. For a SECOND TIME my ENGINE FAILED WHILE ACCELERATING on 55 mph highway. As I normally accelerated to cross the Choptank River bridge in MD, the engine revved but the car failed to accelerate, the engine malfunction came on and a red box saying to pull over safely. Having experienced this before, I knew I had to get off the highway. I barely made it across two lanes of traffic to pull off to the adjacent fishing pier. I noticed my electric power was a low as my window would barely move. I turned off the car and called my dealer. They advised that I could get a tow or if I felt safe, and the car turned back on, to drive it in even though the malfunction light was still on. So I drove it home Friday night and it goes to the dealer on Monday. However, this engine failure happened to me once before in early December which required a tow in to the dealer. Again, I was normally accelerating on RT.695 when the engine revved but the truck slowed/stopped in a exit/merge area. I did not have enough power to get to the shoulder so I managed to pull over into the small area of the merge/on ramp. At this time my car went into a Deep Sleep, nothing worked. Once towed to the dealer, they assessed my car had an "old" battery in it and replaced it. Guess it wasn't the battery since my engine has failed again. Also, since the first engine failure, my overall gas mileage only averages 35 mpg but before these episodes I averaged 41mpg for 8 months. Feeling VERY UNSAFE in my Maverick now!

My hybrid has an occasional shudder/rattle/vibration noise when the gas engine switches off. Started around 1900 miles on the odometer. Occurs at all speeds with the most noticeable shudder/rattle/vibration noise when stopped. I was worried that the transmission may cease to work and leave me stranded in traffic. There were no errors codes and no warning lights. Has been at the Ford dealer for 26 days as of today with no resolution nor a diagnosis.

While attempting to accelerate to pass, the engine shut down and a warning displayed to pull over as soon as possible. The engine check light displayed and I only had electric motor operation. There was no power to continue to pass and I was able to return to an open lane and pull off the road without any further incident. I was lucky that the road was fairly open and there was no oncoming traffic. This is the third time this has happened and each time was while attempting to perform rapid acceleration in "normal" hybrid mode.

New incident for me on a recent road trip. I had the check engine light activate once on me back in May when I was on the interstate with cruise set around 75 MPH and I hit the accelerator to go around someone. Just the Yellow/Orange light and it disappeared a day later. On this last trip, same scenario, but the vehicle threw a RED powertrain failure light and went into limp mode. The dash instructed me to pull over when safely possible. Power to accessories(but not HVAC) was on, but drivetrain was not functioning. Luckily, once I got over to the shoulder, I was able to reset the vehicle by doing a complete shutdown of the vehicle. It took a couple of tries, but it came back to life. We were able to continue on with no issues at all other than a Yellow/Orange engine light that disappeared in a couple of hours of continued interstate driving. This has now happened three times total all under the same driving situations.

[XXX]: Got it. And may I ask when you took your vehicle to be seen by Ford Lincoln Fairfield? [XXX]: currently my vehicle is 39,000 miles [XXX]: Nov 14 2022 [XXX]: Thank you! [XXX]: Please allow me 2-3 minutes to research this for you here on my end. [XXX]: ok thank you [XXX]: I am still checking on that for you [XXX], thanks for holding! [XXX]: Sounds good thank you [XXX]: Thank you for holding for me, [XXX]! So that I can best assist you, can you please clarify for me what it is exactly that is occurring with your vehicle? You mentioned that your vehicle will not turn on, is that correct? [XXX]: yes well the truck died while running in the road, while driving suddenly no sign of power or electricity and without warning became unresponsive in every aspect regarding to electricity (Breaks, Steering wheel, Parking break, Transmission, airbags) given the case the truck is hybrid everything stopped working. After that the truck did not start again no ignition total loss of power. [XXX]: Thank you for clarifying that for me, [XXX]. I can only imagine how much of an inconvenience this all must have been for you. I want to also ask, what did Ford Lincoln advise about your warranty coverage when your vehicle was inspected? [XXX]: Well to my disappointment I was told that is was covered the after like 2 weeks they called me back that warranty was not going to cover it [XXX]: So that is unacceptable for me [XXX]: I can understand your disappointment, as having unexpected repair expenses can be quite the burden. If you don't mind me asking, did Ford Lincoln Fairfield provide a reason as to why the warranty would not cover your vehicle's current concerns? [XXX]: No any reason it just said that it was out of the warranty that the bumper to bumper is like 36,000 [XXX]: I mean my truck has an airbag recall and won't be fixes until 2023 according to my research [XXX]: So to me this kind of unsafe vehicle should be bigger than a recall INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).