2022 Ford Maverick Hybrid

Front passenger seat, seat heating element malfunctioned - created a small fire and smoke produced. Dealership diagnosed as 'a couple of hot spots that burned through the cover.' It is available for inspection. Fire hazard caused burn on passenger, smoke inhalation. Smoke/fire started while driving at 55mph, resulted in sudden breaking and pulling off the road. Yes, the dealer found hot spots that caused the burning - but take no responsibility for the issue as that car has 56000 miles. No, it has only been inspected by Ford dealership. No warning lamps, no symptoms until physical burning sensation prior to the smoke/fire.

The contact owns a 2022 Ford Maverick. The contact stated that while pulling into a parking lot, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the battery was completely drained. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 31,632.

I have a 22 hybrid maverick with ~ 27,000. I was driving back home from out of town and I had already driven for a good two and a half hours. I was passing an 18 wheeler when suddenly my whole truck turned off. The dash, infotainment screen all black. I tried to turn on the hazards but nothing came on. The steering wheel was stiff and I was pressing the brakes as hard as I could but we were barely slowing down. I coasted across the right lane and into the shoulder/grass and finally came to a stop. I turned the truck off and on and a whole bunch of warnings and lights popped up. I turned it off again and when I turned it back on it was like everything was back to normal. I drove the rest of the way home ~ 50 mph. The truck felt awkward when switching from gas to electric and shook a bit when coming to stops. I will be calling the service dept tomorrow.

Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.

I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.

•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)