2019 Ford Fusion

The contact owns a 2019 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle would misfire, with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant intrusion leaked into the cylinders of the engine which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

The wrench light came on and a warning stating "SHIFT SYS FAULT Service Required" showed. The dial shifter would automatically go back to "P" after shifting to "R" or "D." At first it would drive but would not go in reverse. My daughter had driven to work and the car stalled just as she was leaving the parking space, but lurched a few times as she tried to figure out the problem. If she had been on the street, this could have caused an accident. I bought a replacement part (Transmission Shifter Bushing Transit Connect) from a Ford dealership and fixed the problem. The cap and connect had disintegrated. The wrench light went away and the car was fine for two months. The part disintegrated again today. The car has not been inspected by any representatives.

The contact owns a 2019 Ford Fusion. The contact stated while driving 15-20 MPH in light rainfall, the windshield wipers were activated and the front driver's side windshield wiper suddenly reversed, struck the cowl, and seized. Additionally, the contact stated that there was a significant amount of smoke coming from underneath the driver's side hood, reducing the visibility of the roadway. The contact attempted to deactivate the windshield wipers using the switch; however, the wipers failed to respond as needed. The contact pulled over to the side of the road and turned off the vehicle. The contact opened the hood and allowed the smoke to dissipate. The contact then drove to the residence. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper motor had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 37,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 50,879.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle shuddered. The check engine warning light was illuminated. The contact was constantly adding coolant to the coolant reservoir. The vehicle was taken to a dealer and the contact was informed that coolant was leaking into the engine. The vehicle was repaired. The contact researched online and became aware of an unstated NHTSA Campaign Number; however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 80,000. The VIN was not available.

The contact owns a 2019 Ford Fusion. The contact stated while operating the vehicle, the check engine warning light illuminated and remained illuminated with the engine overheating. The vehicle was taken to the local dealer who diagnosed an internal engine coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.

The contact's wife owns a 2019 Ford Fusion. The contact stated that while his wife was pulling out of the driveway, the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge quickly rose to hot(H). The vehicle was taken to the residence where coolant was added to the coolant reservoir. The failure reoccurred on several occasions and on one occasion the vehicle stalled. The vehicle was restarted after the engine had cooled down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed that there was a crack in the engine due to coolant intrusion in one of the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the Lane Departure Assist failed to function as intended. The contact stated that while driving in the desired lane, the vehicle was pulling into another lane. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle had previously been serviced at the dealer several times. The contact stated that the engine and the transmission had been replaced after the vehicle was purchased a year ago. The manufacturer was made aware of the failure. The contact was informed of a possible buyback of the vehicle. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 51,000.