2019 Ford Fusion

The contact owns a 2019 Ford Fusion. The contact stated that when the vehicle was started, there was white smoke coming from the tailpipe. In addition, the engine was idling rough. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The contact was informed that no diagnosis would be completed due to no warning lights being illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

The contact owns a 2019 Ford Fusion. The contact stated while driving 30-35 MPH, the vehicle was making an abnormal flapping noise. The check engine warning light was illuminated with the wrench symbol displayed. The driver was able to pull over to the side of the roadway. The vehicle was taken to the local dealer, where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 22N12. The failure mileage was approximately 84,009.

The contact owns a 2019 Ford Fusion. The contact stated while starting the vehicle, there was a loud knocking noise coming form the engine. On another occasion, while driving at an undisclosed speed and coming to a complete stop at a traffic stop sign, the same loud knocking noise was present from the engine. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the flex plate needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 80,000

Coolant intrusion into cylinder number 2 is beginning occur on my 2.0l ecoboost engine. I know this because I am getting misfire codes for cylinder 2, losing coolant in the reservoir that I have to replenish, and seeing white smoke coming out of the exhaust. Ford acknowledged that this engine has a design flaw that allows for coolant to enter the cylinders over time and gave the solution of replacing the long block, as stated in Technical Service Bulletin 22-2229. With the 2.0 engine suffering from the same design flaw that the 1.5l ecoboost engine suffers from, Ford created a recall for the 1.5l engine to replace the long block, as stated in the Customer Satisfaction Program 21N12. Since this sets a precedent that this flaw needs to be recalled and replaced by a newly designed long block, it should mean that all engines that suffer from the same design flaw should be recalled and fixed. If not fixed, it is reported that over time, the coolant intrusion can cause engine failures and misfires and eventually can trigger a full-blown fire of the engine. With this information, it seems prudent that Ford extend the recall for coolant intrusion to include the 2.0l ecoboost engine and other engines that suffer from this design flaw.

I am second owner. At just before 110,000 miles the motor expirenced shuddering, with misfires, from P0303. I was able to get it to a Ford Service Center. Diagnosis with a borescope reveled coolant into cylinders 2and 3. Almost 8,000 dollars later, a new motor. In my Opinion, the cost of the actual motor should be free, or at least less then 2,700. I do not think it's very fair for Ford to profit from their own defective design. Thanks.

My situation started with pulling the car out of the garage one morning going to work. Shaking was experienced, after a couple of times with that happening, one morning heading out for work the light came on the dashboard, I immediately setup an appointment with AAA, who once started working on the car felt they had resolved the issue, however the same day I drove off the premises for AAA the light came back on, I ended up taking the car back to them four times before they stated they could not resolve the problem and suggested I take it to Ford, which I did. Once there I was informed by the advisor the car was in recall and they would provide me with a loaner until repairs were done. I drove the loaner for two weeks only to be called by the advisor and informed that my car would not qualify for repairs and he needed the loaner back right away because he was possibly in trouble. I had a conversation about why, what etc but no good news. I returned the loaner and took my car home where it has been because I don’t have $7000.00 for a new motor.