2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while driving 45-60 MPH, he heard a rattling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that the flex plate was cracked. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 78,000.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The warning light turned off after refueling the vehicle with fuel. The failure persisted and had gotten worse with the check engine warning light remaining illuminated. The vehicle was taken to a certified mechanic and the fuel pump was replaced. The check engine warning light remained illuminated. The vehicle was returned to the certified mechanic who stated that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

The contact owns a 2017 Ford Fusion. The contact stated that while parked, the ignition button and brake pedal were depressed, but the brake pedal was stiff and failed to depress as needed. The contact stated that there were unknown warning lights illuminated. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the part would be available in the third quarter of 2023. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and START/STOP button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that while coming to a stop at a stop signal, the vehicle jerked forward. The contact stated that the failure recurred after shifting into reverse(R). The contact also stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 105,000.

Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the Eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.

This is the rubber bushing problem on the automatic transmission shift system. I saw that recalls were made for Ford Fusion from 2013 to 2016, but 2017 models were excluded which is my own model. I returned home and tried to reverse my car into the parking lot. But it failed. When I attempted to put vehicle back to reverse or drive, vehicle switched back to park. and an error code appeared saying "shift malfunction." I was charged $501 for the repairs but just saw that this was recall issue for other model years. Thats why I wish to see if ford can reimburse me for the repairs.