2017 Ford Fusion

My car is a 2017 Ford Fusion with a 1.5 liter eco boost engine. 2 weeks ago my check engine light came on. I brought my car and there was apparently a coolant leak that caused my entire engine to cease and I was told by ford my entire engine needs to be replaced for over 8500 dollars. My car is under 67000 miles. The coolant problem was stated to me as something that is seen by a lot of these engines. I did research to find out that this has been a common occurrence with fords carrying these types of engines. The coolant leak could lead to engine stopping in the middle of driving! I have a [XXX] son and a baby on the way. Knowing ford is still letting people drive these cars is unsafe and on top of that making people pay for something that is their fault. Because of this I am financially struggling and am so angry that this could have resulted in something much worse. There is even a class action law suit relating to this happenings against ford and this coolant leak problem. I reached out to ford support and they have stated they are aware this is an issue, but nothing has been recalled yet. So now I am forced to pay for a new engine! Ford is at fault and i am now paying thousands of dollars I do not have. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle sputtered, and the engine overheated. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,500.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds the vehicle would not properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty. The transmission was rebuilt and the failure was remedied. The vehicle later experienced engine failures causing the check engine light to illuminate, a slushing liquid sound was present inside the dashboard and the vehicle had experienced harsh driving. The vehicle was taken to the local dealer who diagnosed that the engine coolant was present inside the engine cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 78,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle revved aggressively while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where two burned spark plugs were discovered and replaced. The contact stated that while driving away from the independent mechanic, the failure reoccurred. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

The contact owns a 2017 Ford Fusion. The contact stated that when the vehicle was started, the check engine light warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into cylinder #3. Additionally, there was a crack in the short block, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the accelerator pedal was depressed, and the vehicle accelerated violently. The engine temperature and check engine warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was diagnosed by an independent mechanic with cylinder #3 misfire due to a coolant leak. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,005.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and smoke came out the exhaust system. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed; however, the independent mechanic was unable to repair the vehicle. The vehicle was towed to another independent mechanic and was diagnosed with a coolant leak and coolant intrusion in cylinder #2. The independent mechanic suggested to the contact to take the vehicle to a dealer. The vehicle was not repaired. The vehicle was then towed to a dealer where it was diagnosed with coolant intrusion. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program 19B37. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 86,500.