2017 Ford Fusion

The engine light came on. Brought it to have it checked. They said it was a mechanical issue. Drive it from Connecticut to South Carolina. Light came back on and went to three different mechanics. Last one said the engines on this model are defective. Brought it to Ford they said I can put in a new engine for $9,600.00. It has engine coolant leaking into the engine. Spark plug has melted into the engine and can’t be removed. The car has 65,000 miles on it. The car should have a 200,000 mile life.

The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the head gasket, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the new engine not being available. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 50,000.

The contact owns a 2017 Ford Fusion. The contact stated that occasionally the "Coolant Level Low" message was displayed and after starting the vehicle and driving at various speeds, there was thick white smoke coming from the exhaust. The contact decided to replace the head gasket and discovered that the engine block was cracked. The contact researched and became aware that the failure might be caused by coolant intrusion into the engine. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall related to the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving on the highway at 45 MPH, the vehicle lost automotive power. The maintenance required light to be illuminated. The contact pulled over, turned off, and restarted the vehicle. The vehicle was restarted, and the contact was able to continue driving. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 65 MPH and attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that there was coolant leaking into the cylinder block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, opened a case, and referred the contact to the NHTSA Hotline for assistance. The contact related the failure to TECHNICAL SERVICE BULLETIN: 19-2172 (Coolant in Cylinders, White Exhaust Smoke And/ Or Illuminated MIL). The failure mileage was 47,000.

My son’s 2017 Ford Fusion didn’t hold its coolant. We took it to our mechanic to see what was going on. He diagnosed leaking coolant that has blown a head gasket and his car needs a new engine. We looked on the internet and found out that there is a recall on 2017 Fusions. We found out that this problem can cause fires in the car. Since this has been a problem in the past for Fusions We think this should be a recall concern since this has been a problem in the past with these vehicles. We do not want our son to perish in a vehicle that needs work that should be covered by a serious safety issue a FIRE .Please contact me at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the head gasket had failed, causing coolant to leak into the oil, which caused the engine to fail. The dealer determined that the engine needed to be replaced. The dealer informed the contact that it was a factory defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. Due to the failure, the vehicle was towed to a local dealer. The vehicle was diagnosed with engine failure due to coolant intrusion into one of the cylinders. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer but was not repaired. The failure mileage was approximately 74,000.