2017 Ford Fusion

All right, so I have a little bit of bad news for you, so we hooked up a code reader to the car. And there were a couple of misfires. So there's a cylinder to misfire a cylinder or a random misfire detected, a cylinder 3, misfire a cylinder one misfire. So our service advisor thinks that it's probably not an issue with a coolant. An issue with the head gasket, and he would recommend that that gets replaced. And he said, at some point, you might need to replace the entire engine.

THE OWNER/MYSELF DRIVING VEHICLE HOME MY 2017 FORD FUSION SE 1.5L ON THE INTERSTATE WHEN WHITE SMOKE BILLOWED OUT FROM THE EXHAUST LEADING TO A SEIZED ENGINE ON A HIGH TRAFFIC DENSITY HIGHWAY. THE CAR STARTED TO SPUTTER, CLUNK AND THE CHECK ENGINE LIGHT KEPT FLASHING AS I PULLED OFF THE SIDE OF THE ROAD. THIS CAR HAD ISSUES BEFORE THE FAILURE OF THE ENGINE WITH CYLINDERS MISFIRING, SPARK PLUGS BEING FOULED AT LOW MILEAGE AND ENGINE LOSING COOLANT. PER MY VEHICLES BREAKDOWN I BROUGHT IT TO A LOCAL MECHANIC WHO WORKED FOR FORD AND STATED MY ENGINE LOCKED UP AND NEEDS TO BE REPLACED, AFTER BRINGING MY CAR TO ANOTHER SHOP FOR A SECOND DIAGNOSIS, IT WAS THE SAME ANSWER AFTER A FULL LOOK AT IT. I TRIED CALLING FORD IN MICHIGAN THEY GAVE ME THE RUN AROUND, MY DEALER FRED BEANS OF FORD GAVE ME THE RUN AROUND SAYING I HAVE TO COVER THIS REPAIR DUE TO IT BEING OUT OF MY WARRANTY. I DID THE PROGRAM 19B37 RECALL FROM FORD WHICH RESET THE COMPUTER SYSTEM FOR ANTIFREEZE AND COOLANT ENTERING THE ENGINE. CLEARLY, THAT ISSUE THAT FORD TRIED TO PATCH UP DIDN'T WORK. MY MECHANIC & FORD DETERMINED THAT A NEW ENGINE WAS NEEDED AND HAVE FOUND BULLETINS STATING THIS IS DUE TO A MANUFACTURING DEFECT KNOWN BY FORD AS FORD HAD RELEASED THE BULLETINS. THIS DEFECT LEADS TO ENGINE FAILURE AND IS NOTHING CAUSED BY THE DRIVER BUT SOLELY DUE TO THE FACT THAT WHEN CERTAIN ENGINES WERE MANUFACTURED THEY WERE MANUFACTURED INCORRECTLY. FORD IS UNWILLING TO PAY FOR ENGINE REPLACEMENT EVEN THOUGH THEY HAVE ADMITTED THIS IS FAULT DURING THE MANUFACTURING PROCESSES IF THE ENGINE IS TO STALL OR SEIZE DURING DRIVING THIS COULD LEAD TO SERIOUS INJURY, ACCIDENT, AND EVEN DEATH. FORD IS NOT RECALLING THIS ENGINE AT THIS TIME. PLEASE - RECALL THIS ISSUE. 1.5 & 2.0 ENGINES ARE VERY PROBLEMATIC. THE COST FOR MY REPAIR IS $4,800.00 THAT I DON'T HAVE.

BACK IN 2018, 1.3 MILLION FORD FOCUS VEHICLES WERE RECALLED DUE TO A FUEL PURGE VALVE. WHO'S TO SAY THE SAME ISSUE IS STARTING TO OCCUR AGAIN, BUT TO THE FORD FUSIONS? MY 2017 FORD FUSION THAT I PURCHASED 6 MONTHS AGO HAS THIS ISSUE. IT IS A MAJOR SAFETY CONCERN! ON MY WAY TO WORK IN THE MIDDLE OF THE HIGHWAY, DURING MORNING TRAFFIC, MY CAR DECIDES TO TURN OFF CAUSING A ACCIDENT, BUT LUCKILY NOBODY GOT HURT! WHILE I WAS SITTING THERE WAITING FOR THE POLICE TO ARRIVE, I TRIED TURNING IT BACK ON, AND LUCKILY IT DID, BUT SURPRISE SURPRISE NOW WITH THE SERVICE ENGINE LIGHT ON. WHEN I GOT OFF OF WORK MY CAR TURNED BACK ON (STILL WITH THE SERVICE ENGINE LIGHT ON) AND THE SAME ISSUE HAPPENED AGAIN 4 TIMES ON MY WAY BACK HOME. I DROVE ALL THE WAY BACK ON THE RIGHT HAND PASSING LANE BECAUSE THIS IS A SAFETY HAZARD, AND COULD EASILY CAUSE A ACCIDENT AGAIN! WHAT IT DID EXACTLY IS IT STARTS LIKE A HUMMING/VIBRATING NOISE THAT COMES FROM THE DASHBOARD, I COULDN'T PUSH ON MY GAS, TURN MY STEERING WHEEL, AND AUTOMATICALLY GOES DOWN TO 0 MPH, AND ON THE DASHBOARD IT ASKED ME TO PUT THE CAR IN P, AND THEN TURNS OFF. OF COURSE THE WARRANTY THAT I PURCHASED DIDN'T WANT TO COVER IT, AND NOW I HAVE TO PAY $425 TO HAVE THIS FIXED! FORD MOTOR COMPANY NEEDS TO ISSUE A RECALL BEFORE SOMEONE SERIOUSLY GETS INJURED!

MY 2017 FORD FUSION WAS GOING TO DEALER FOR ITS 75,000 SERVICE AND TO UPDATE THE SOFTWARE WHICH WAS INCLUDED IN THE RECALL. I TOLD THEM ENGINE LIGHT HAD JUST COME ON .. THEY DIAGNOSED IT AS COOLANT IN THE ENGINE AND IT HAD RUINED THE ENGINE $6200 TO FIX IT I HAVE REPEATEDLY CALLED FORD FOR ASSISTANCE FOR THE DAMAGE RELATED TO THIS RECALL AND NOW THEY TELL ME THEY CANNOT HELP ME OUT .. IT IS MY PROBLEM THIS IS A THREE YEAR OLD CAR THAT I WISH I HAD NOT HAD FIXED AS I WAS CONFIDENT THAT FORD BEING THE GOOD OLD AMERICAN COMPANY THAT IT IS WOULD DO THE RIGHT THING AND BE TRUTHFUL AND STAND UP AND HELP ME OUT WITH A PROBLEM THAT IS CLEARLY THEIRS PLEASE HELP ME OUT I CANNOT AFFORD THIS AND IT'S PLAIN WRONG AND UNFAIR THAT I AS A LAW ABIDING CITIZEN HAS TO COVER THIS MISTAKE BY FORD T

CAR BEGAN LOSING POWER UPHILL, AND EVEN PUSHING THE GAS PEDAL TO THE FLOOR DID NOT HELP. HIGH PRESSURE FUEL PUMP WAS REPLACED AT A FORD DEALERSHIP, BUT THE PROBLEM CONTINUED, AND GOT WORSE. EVENTUALLY HAD TO BE TOWED TO ANOTHER DEALERSHIP, WHERE THEY FIXED THE PROBLEM ENOUGH TO GET HOME, ALTHOUGH HILLS REMAINED AN ISSUE (CRUISE CONTROL WAS SET TO 70, AND EVEN THE SMALLEST HILL WOULD CAUSE THE CAR TO SLOW TO AROUND 40-45 MPH). CAR CURRENTLY IS SITTING IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. IT MIGHT STALL OUT IN TRAFFIC.