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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Exterior Lighting complaints

9 reports
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Mileage unknown · Jul 21, 2026
Exterior Lighting

I experienced an issue identical to safety recall 22S02. Rear brake light remains on due to a broken Brakelight stop bumper. Dealership did not offer to fix at no charge.

NHTSA ODI #11751907

Mileage unknown · Oct 17, 2024
Exterior LightingVehicle Speed ControlVisibility/wiper

Steering wheel clock spring is not working. Controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. Ford doesn’t have part available or an ETA. This part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. My car i…

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Steering wheel clock spring is not working. Controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. Ford doesn’t have part available or an ETA. This part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. My car is unusable like this. Aftermarket part is also unavailable. Please help

NHTSA ODI #11620321

Mileage unknown · Aug 20, 2024
Electrical SystemExterior LightingService Brakes

My brakes are faulty sometimes I’m not able to stop like I should. I also have transmission problems. When I put the car into reverse or drive I hear a loud boom. It is getting worse by the day. I see that the transmission is on a recall as well.

NHTSA ODI #11609596

34,000 miles · Oct 10, 2019
Electrical SystemExterior LightingSeats

ERROR MESSAGE ON INSTRUMENT PANEL DISPLAYS "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM" WHEN THIS HAPPENS THE CLIMATE SYSTEM, RADIO, WINDOWS, AND SEAT CONTROLS STOP WORKING, THIS HAPPENS RANDOMLY AND CAN LAST AS LONG AS A WEEK. MANY OWNERS WITH SEVERAL DIFFERENT FORD MODELS ARE EXPERIENCING THIS PROBLEM AND FORD REFU…

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ERROR MESSAGE ON INSTRUMENT PANEL DISPLAYS "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM" WHEN THIS HAPPENS THE CLIMATE SYSTEM, RADIO, WINDOWS, AND SEAT CONTROLS STOP WORKING, THIS HAPPENS RANDOMLY AND CAN LAST AS LONG AS A WEEK. MANY OWNERS WITH SEVERAL DIFFERENT FORD MODELS ARE EXPERIENCING THIS PROBLEM AND FORD REFUSES TO ACKNOWLEDGE IT.

NHTSA ODI #11267746

88,500 miles · Jul 11, 2019
Electrical SystemExterior LightingVisibility/wiper

DRIVING CAR ONE DAY AND TURN SIGNALS FAILED TO FUNCTION WHEN PREPARING TO MAKE A TURN IN TOWN. CHECKED FUSES AND BULBS AND ALL WERE GOOD. TRIED THE LEFT TURN SIGNAL AND IT WAS NOT WORKING EITHER. ALSO NOTICED WIPERS AND NONE OF THE STEERING WHEEL CONTROLS WERE OPERATIONAL.

NHTSA ODI #11231154

Mileage unknown · May 8, 2018
Electrical SystemExterior LightingUnknown Or Other

MY CAR WINDOWS WILL GO UP AND THEN AUTOMATIC COME BACK DOWN. THE RADIO SWITCHS CHANNELS ON ITS OWN. THE CAR STALLS OUT AND WON'T START. THIS HAS HAPPEN AND GOTTEN REPAIRED MORE THAN 6 TIMES IN THE LAST 1.5 YEARS. IT HAS HAPPENED AGAIN THIS PASS WEEKEND. MY LOCAL FORD DEALERSHIP IS GOING TO FIX AGAIN. AS OF NOW I AM PAYING FOR A …

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MY CAR WINDOWS WILL GO UP AND THEN AUTOMATIC COME BACK DOWN. THE RADIO SWITCHS CHANNELS ON ITS OWN. THE CAR STALLS OUT AND WON'T START. THIS HAS HAPPEN AND GOTTEN REPAIRED MORE THAN 6 TIMES IN THE LAST 1.5 YEARS. IT HAS HAPPENED AGAIN THIS PASS WEEKEND. MY LOCAL FORD DEALERSHIP IS GOING TO FIX AGAIN. AS OF NOW I AM PAYING FOR A CAR THAT FORD KEEPS SAYING DOES NOT FIT UNDER THE MARYLAND LEMON LAW. THIS CAR CLEARLY HAS SOME SERIOUS ELECTRICAL ISSUES THAT FORD DOES NOT EVEN UNDERSTAND. I AM PUTTING THE LATEST DATE ON IT, BUT IT HAS HAPPEN MULTIPLE TIMES IN THE LAST YEAR AND A HALF. THESE PROBLEMS OCCUR WHILE DRIVING OR STOPPED AT A LIGHT OR PARKED.

NHTSA ODI #11092397

21 miles · Nov 19, 2017
Exterior Lighting

STANDARD FRONT LIGHTS ARE INSUFFICIENT TO SEE CLEARLY. DESIGN FLAW MAKES IT IMPOSSIBLE AND COSTLY TO BUY YOUR OWN BRIGHTER BULB(SULVANIABRIGHT WHITE)AND HAVE IT INSTALLED, COSTING UPWARDS OF $400. REMEDY; INSTRUCT FORD TO COVER THE COST OF INSULLATING INTERNAL IF CUSTOMER BUYS A BETTER BULB. AND REDUCE COST OF INTALLING

NHTSA ODI #11047301

Mileage unknown · Apr 22, 2017
Exterior Lighting

THIS IS NOT CONFINED TO FUSIONS, IT'S MOST NEW FORD CARS AND TRUCKS. THEIR HEADLIGHTS (LED?) ARE BLINDINGLY BRIGHT TO ONCOMING TRAFFIC. THE FUSION IN PARTICULAR CASTS VERY BRIGHT OUT TO THE LEFT SIDE AS TO BE DISTRACTING TO VEHICLES IN THE LANE TO THEIR LEFT TRAVELING IN THE SAME DIRECTION. I'VE OBSERVED THIS MOSTLY ON 2-LANE R…

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THIS IS NOT CONFINED TO FUSIONS, IT'S MOST NEW FORD CARS AND TRUCKS. THEIR HEADLIGHTS (LED?) ARE BLINDINGLY BRIGHT TO ONCOMING TRAFFIC. THE FUSION IN PARTICULAR CASTS VERY BRIGHT OUT TO THE LEFT SIDE AS TO BE DISTRACTING TO VEHICLES IN THE LANE TO THEIR LEFT TRAVELING IN THE SAME DIRECTION. I'VE OBSERVED THIS MOSTLY ON 2-LANE ROADS.

NHTSA ODI #10979887

100 miles · Feb 15, 2017
Exterior LightingVisibility/wiper

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING AT DUSK OR DAWN, THE HEADLAMP BEAMS WERE TOO DIM TO PROJECT A VISIBLE LIGHT TO SAFELY OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE O…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING AT DUSK OR DAWN, THE HEADLAMP BEAMS WERE TOO DIM TO PROJECT A VISIBLE LIGHT TO SAFELY OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN

NHTSA ODI #10954817

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.