2017 Ford Fusion

I WAS DRIVING ABOUT 10 MINS AWAY FROM MY HOUSE, IN THE CITY AS I APPROACHED A RED LIGHT MY CAR SHUT OFF. IT STOPPED WHILE I WAS IN MOTION , I COULDN'T BRAKE, THERES WAS NOTHING COULD DO BUT JUST LET THE CAR STOP ON ITS OWN. THE BATTERY LIGHT STARTED TO FLASH, THE WRENCH LIGHT CAME ON. I TURNED THE CAR OFF, THEN BACK ON, AND IT DIDNT START. SO I TRIED AGAIN, AND THE CAR STARTED, I WAS ALE TO MAKE IT HOME SAFE. BUT THIS IS A HAZARD, I HAD CHILDREN IN THE CAR, I WILL LIKE THIS CAR TO BE RECALLED. I SAW IN 2017 IN JULY ABOUT FIVE THOUSANDS 2017 FORDS WERE RECALLED FOR THIS REASON. IM SCARED AND DONT KNOW WHAT TO DO!

ENGINE COOLANT LEAKED INTO MULTIPLE CYLINDERS AND THE ENGINE NEEDS TO BE REPLACED. APPARENTLY THIS IS A DESIGN FLAW AND HAS BEEN KNOWN BY FORD FOR MANY YEARS AND HAS NOT BEEN RECALLED. THIS IS THE ECOBOOST ENGINE IN A 2017 FORD FUSION PLATINUM. NOW THE ENGINES ARE ON BACK ORDER SO IT WILL TAKE MANY WEEKS TO GET REPLACED. THE WARRANTY ONLY COVERS A RENTAL CAR FOR 10 DAYS.

HAD A CHECK ENGINE LIGHT COME ON ON MY 2017 FORD FUSION SE WITH ONLY 61,000 MILES AND THERE WAS A MISFIRE ON THE FIRST 1000 REVOLUTIONS AND IT WAS ON CYLINDER 2. IT WAS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT COOLANT GOT INTO THE CYLINDER AND IT CAUSED MAJOR ENGINE DAMAGE AND I NEED A NEW ENGINE. I WILL GET A REFURBISHED ONE FOR MY $100 DEDUCTIBLE BUT I THOUGHT I SHOULD GET A BRAND NEW ONE. ECOBOOST ENGINES ARE GARBAGE. ONE AND DONE WITH THOSE. ILL NEVER BUY A FORD WITH AN ECOBOOST ENGINE AGAIN. TOYOTA IS MUCH MORE RELIABLE AND PERFECTS THINGS UNLIKE AMERICAN CAR COMPANIES THAT ONLY CARE ABOUT QUARTERLY SALES. I WONT GET MY CAR FOR 2 TO 6 WEEKS THEY SAID BUT DID GET A LOANER CAR. IM GOING TO TRADE THAT IN ASAP

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A KNOCKING IN THE ENGINE. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RED MCCOMBS FORD LOCATED AT 8333 I-10, SAN ANTONIO, TX 78230, WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED INTO THE CYLINDER AND CAUSED THE ENGINE MISFIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

COOLANT GOT INTO THE CYLINDER DUE TO A KNOWN ISSUE WITH THIS MOTOR. A SOFTWARE UPDATE WAS OFFERED TO TRY AND PREVENT THE PROBLEM BUT THE DAMAGE HAD ALREADY BEEN DONE. THE CAR HAS 65000 MILES AND IS 5000 OVER THE WARRANTY. FORD WAS CONTACTED BY MYSELF AND THE LOCAL FORD DEALER AND THEY WILL NOT HELP AT ALL. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE LOCAL GARAGE AND THEY CHANGED THE SPARK PLUGS AND THEN AT AROUND 60000 MILES THE LIGHT KEPT COMING ON AND OFF. AFTER ABOUT A WEEK THE CAR STARTED SHAKING REALLY BADLY UPON START UP. THE SOFTWARE UPDATE WAS ISSUED AND I TOOK IT TO THE FORD DEALER AND THEY SAID IT IS A KNOWN ISSUE WITH THIS MOTOR AND FORD HAS YET TO OFFER A RECALL.

THE CAR DROVE AS EXPECTED UNTIL AROUND 80K MILES. THEN THE CHECK ENGINE LIGHT DISPLAYED WITH THE CODE: P0302. THIS SHOWS A MISFIRE ON CYLINDER #2. THE CARS COOLANT WAS RECENTLY REFILLED AND UPON INSPECTION AFTER THE CHECK ENGINE LIGHT APPEARED, THE COOLANT RESERVOIR WAS AGAIN EMPTY. THE CAR WAS KEPT UP ON MAINTENANCE AND DIDN'T SHOW ANY SIGNS OF MALFUNCTION PRIOR. I LATER FOUND OUT THAT COOLANT IS LEAKING INTO THE CYLINDER, CAUSING IT TO MISFIRE. THE CAR PROMPTED ME TO PULL OVER AND STOP THE ENGINE BECAUSE THIS ISSUE WAS MAKING IT OVERHEAT. THE CAR REMAINS PARKED IN THE DRIVEWAY AS IT IS TOO FRAGILE TO DRIVE.

I PURCHASED THE CAR ON OCTOBER 21ST OF 2019. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR BASICALLY SENSE PURCHASING IT. I BOUGHT THE CAR WITH 54,000 MILES. I WAS UP TO ABOUT 74,000 WITH THE NEED TO REPLACE A MOTOR. I DID SO, BEFORE I REPLACED THE MOTOR THE BATTERY LIGHT WAS ON. I CHANGED THE ALTERNATOR BELIEVING THAT WOULD BE THE ISSUE, I ALSO REPLACED THE BELT WITH IT THINKING I MIGHT AS WELL. STILL BATTERY LIGHT WAS ON. SO I EVEN WENT AND CHANGED THE BATTERY AND STILL A BATTERY LIGHT. I HAVE DUMPED NOTHING BUT MONEY INTO THIS CAR SENSE PURCHASING IT. I HAVE BEEN READING NOTHING BUT ISSUES WITH THESE 2017 FORD FUSIONS ANS BELIEVE FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS BECAUSE SO MANY OTHERS ARE EXPERIENCING THESE ISSUES AND NOW I BELIEVE THE ECM IS GOING TO BE REPLACED. I BOUGHT THIS CAR THINKING A NEW CAR WOULD BE A GOOD INVESTMENT FOR MY FAMILY AND TO GO BACK AND FOURTH TO WORK WHICH HAS BEEN NOT THE CASE. I HAVE HAD OLD WAR HORSE TRUCKS WITH OVER 200K MILES RUN AND DRIVE BUT KNEW THEY WOULD NEED TO UPGRADED TO A NEWER FAMILY CAR. I REALLY DO NOT THINK FORD IS TAKING ACCOUNT FOR THE REAL ISSUES THEY ARE HAVING WITH THEIR NEW VEHICLES THEY ARE SELLING TO THE PUBLIC WHO ARE TRYING TO MAKE A LIVING AND WITH CONSTANT ELECTRICAL PROBLEMS THAT JUST ISN'T RIGHT. BASIC MAINTENANCE IS UNDERSTANDABLE BUT TO HAVE ALL OF THESE ISSUES JUST SEEMS UNACCEPTABLE.

TURNED CAR ON AND IMMEDIATELY RECEIVED THE SHIFT SYS FAULT SERVICE REQUIRED WARNING. CAR WOULD NOT GO INTO GEAR AS WELL AS THE PARKING BRAKE WOULD NOT GO OFF. ATTEMPTED TO UTILIZE THE KEY HOLE IN THE CENTER CONSOLE, DID NOT ASSIST AT ALL. TOW TRUCK MOVED CAR TO THE HOUSE FOR US. THE CAR WAS STATIONARY DURING THE ATTEMPTING TO MOVE INTO DRIVE.