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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

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When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Electrical System complaints

125 reports
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60,000 miles · Mar 15, 2019
Electrical SystemVehicle Speed Control

I HAVE HAD MY BATTERY REPLACED A NUMBER OF TIMES MY CAR LOSES POWER OFTEN HAS TO BE JUMP STARTED. THE CRUISE CONTROL ACTIVATES ITSELF SPEEDING ME UP AND SLOWING ME DOWN AND THE RADIO NO LONGER WORKS ACTUALLY NONE OF THE CONTROLS ON THE STEERING WHEEL AND OR THE RADIO WORK

NHTSA ODI #11187078

15,000 miles · Feb 1, 2019
Electrical SystemEnginePower Train

PRIMARY CONCERN: CAR LOSES ALL PROPULSION AND GOES INTO ACCESORY MODE WHEN ACCELERATING. I, AS WELL AS SEVERAL OTHERS WITH 2017 FORD FUSION SPORT MODELS, HAVE LOST TOTAL POWER WHILE LEAVING RED LIGHTS, STOP SIGNS, AND WORST OF ALL, MERGING ONTO THE HIGHWAY. MY CAR DIED UNDER NORMAL ACCELERATION WHILE ATTEMPTING TO MERGE ON THE H…

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PRIMARY CONCERN: CAR LOSES ALL PROPULSION AND GOES INTO ACCESORY MODE WHEN ACCELERATING. I, AS WELL AS SEVERAL OTHERS WITH 2017 FORD FUSION SPORT MODELS, HAVE LOST TOTAL POWER WHILE LEAVING RED LIGHTS, STOP SIGNS, AND WORST OF ALL, MERGING ONTO THE HIGHWAY. MY CAR DIED UNDER NORMAL ACCELERATION WHILE ATTEMPTING TO MERGE ON THE HIGHWAY, AND WHILE PULLING AWAY FROM A STOP SIGN, ON TWO DIFFERENT OCCASIONS, MONTHS APART FROM EACH OTHER. A MEMBER OF OUR FACEBOOK GROUP OF FUSION SPORT OWNERS CAPTURED HIS CAR LOSE ALL POWER, ON VIDEO, AND HIS CAR IS BEING BOUGHT BACK BY FORD, BUT THAT IS NOT ENOUGH. THESE CARS, ALTHOUGH FUN AND ENJOYABLE, POSE A SERIOUS THREAT TO NOT ONLY THE OWNERS OF THE CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD WHO COULD HIT US FROM BEHIND, INJURING OF KILLING PASSENGERS IN EITHER VEHICLE, OR VEHICLES NEARBY. THIS CAR NEEDS TO BE RECALLED AND REMOVED FROM THE ROAD. HERE IS HIS VIDEO: HTTPS://YOUTU.BE/NLNN0HKRHTG

NHTSA ODI #11173438

40,000 miles · Jan 21, 2019
Electrical SystemUnknown Or Other

RANDOMLY UPON STARTING THE CAR NONE OF THE DASHBOARD CONTROLS WORK INCLUDING HVAC CONTROLS, RADIO OR WINDOW CONTROLS, MEMORY SEATS ALSO.

NHTSA ODI #11171279

26,000 miles · Jan 18, 2019
Electrical SystemEngine

I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR DID NOT GO MORE THAN 10 FEET BACKWARDS WHEN THE WHOLE SYSTEM SHUT DOWN AND HAD TO RESTART. IT TOOK MORE THAN 10 MINUTES TO RESTART AND IT TOOK 3-4 TIMES OF PUTTING ON THE BRAKE AND PUSHING THE START BUTTON BEFORE THE SYSTEM WOULD RE-INITIATE. THIS WAS THE SECOND TIME THE CAR HAD…

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I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR DID NOT GO MORE THAN 10 FEET BACKWARDS WHEN THE WHOLE SYSTEM SHUT DOWN AND HAD TO RESTART. IT TOOK MORE THAN 10 MINUTES TO RESTART AND IT TOOK 3-4 TIMES OF PUTTING ON THE BRAKE AND PUSHING THE START BUTTON BEFORE THE SYSTEM WOULD RE-INITIATE. THIS WAS THE SECOND TIME THE CAR HAD DONE THIS AND THE WHOLE SYSTEM AND TO RE-START. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND, CA AND THEY DID A SYSTEM/CHARGING CIRCUITS-CHARGE-TEST AND NOTHING CAME FROM THE TEST. THE CAR IS STILL UNDER WARRANTY BUT SINCE THEY DID NOT FIND ANYTHING IT COST ME $ 95.

NHTSA ODI #11170864

29,000 miles · Jan 18, 2019
Electrical System

I HAD DRIVEN THE CAR THE PREVIOUS DAY AND PARKED IT IN MY DRIVEWAY AND THE CAR WAS COMPLETELY DEAD THE NEXT MORNING. I HAD REPLACED THE BATTERY ONLY 4 MONTHS PRIOR. IT WAS A NEW BATTERY. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND AND THEY TESTED STARTING AND CHARGING SYSTEM CIRCUITS-CHARGE-TEST NOTHING CAME UP. I HAD CHAR…

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I HAD DRIVEN THE CAR THE PREVIOUS DAY AND PARKED IT IN MY DRIVEWAY AND THE CAR WAS COMPLETELY DEAD THE NEXT MORNING. I HAD REPLACED THE BATTERY ONLY 4 MONTHS PRIOR. IT WAS A NEW BATTERY. I TOOK IT TO THE FORD DEALERSHIP IN UPLAND AND THEY TESTED STARTING AND CHARGING SYSTEM CIRCUITS-CHARGE-TEST NOTHING CAME UP. I HAD CHARGED THE BATTERY EARLIER THAT DAY TO GET THE CAR TO THE DEALERSHIP. THIS IS THE SECOND TIME THE CAR HAD COMPLETELY DISCHARGED THE BATTERY AND BOTH TIMES THERE WAS NOTHING WRONG WITH THE BATTERY.

NHTSA ODI #11170861

24,754 miles · Sep 12, 2018
Electrical System

ALMOST EVERYTIME I PUT MY CAR INTO REVERSE, IT PUTS ITSELF BACK TO PARK. IT HAPPENS SOMETIMES WHEN I PUT IT INTO DRIVE- IT WILL PUT ITSELF BACK INTO PARK.I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE ACTUATOR, BUT IT IS STILL DOING IT.

NHTSA ODI #11129192

Mileage unknown · Aug 30, 2018
Electrical SystemPower Train

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND MANEUVER THE GEAR SHIFTER FROM THE PARK POSITION, BUT IT WAS EXTREMELY…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER, VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND MANEUVER THE GEAR SHIFTER FROM THE PARK POSITION, BUT IT WAS EXTREMELY DIFFICULT. THE VEHICLE WAS CAUTIOUSLY DRIVEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, (541) 887-6176). AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ODI #11123548

23,000 miles · Aug 9, 2018
Electrical SystemFuel/propulsion SystemPower Train

IN MAY 2017 MY FORD FUSION SPORT LOST POWER TO THE WHEELS WHILE ACCELERATING, I WAS ABLE TO BRAKE AND COAST TO A STOP ON THE SIDE OF THE ROAD. TURNED VEHICLE OFF AND ISSUE WENT AWAY. TOOK CAR TO BOB RORHMAN DEALERSHIP IN SCHAUMBURG IL, FORD AND DEALERSHIP STATES NTF, NO TROUBLE FOUND, FORD CORPORATE SERVICE MANAGERS ALSO SAID NT…

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IN MAY 2017 MY FORD FUSION SPORT LOST POWER TO THE WHEELS WHILE ACCELERATING, I WAS ABLE TO BRAKE AND COAST TO A STOP ON THE SIDE OF THE ROAD. TURNED VEHICLE OFF AND ISSUE WENT AWAY. TOOK CAR TO BOB RORHMAN DEALERSHIP IN SCHAUMBURG IL, FORD AND DEALERSHIP STATES NTF, NO TROUBLE FOUND, FORD CORPORATE SERVICE MANAGERS ALSO SAID NTF, CASE FILE 12313619-N2S9X3. ON AUGUST 7TH, 2018 THE ISSUE HAPPENED AGAIN AS I WAS LEAVING WORK, I ACCELERATED AND CAR WENT INTO LIMP MODE. I PROCEEDED TO THE SIDE OF THE ROAD AS I WAS GETTING HONKED AT BY OTHER DRIVERS, TURNED CAR OFF AND ON AND THE ISSUE WENT AWAY. I OPENED A NEW CASE FILE WITH FORD CAS15469320 ON 8/9/2018. THE ETB HAS BEEN AN ISSUE IN THE PAST, REFERENCE 'CUSTOMER SATISFACTION PROGRAM (13N03)'. I DEEM THIS A CRITICAL SAFETY CONCERN, IF I WAS A FORD ENGINEER ON MY FMEA THIS FAILURE MODE SEVERITY IS A 10, I WORK IN AUTOMOTIVE. I HAVE PHOTOS AND VIDEOS OF THE INCIDENT.

NHTSA ODI #11118727

13,634 miles · Jul 27, 2018
Electrical System

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART ON THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO COWLS PARKWAY FORD (13779 NOBLE WOOD PLAZA, WOODBRIDGE, VA 22193, (703)-986-5500) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOT MADE AWARE OF…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER, BUT WAS ABLE TO RESTART ON THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO COWLS PARKWAY FORD (13779 NOBLE WOOD PLAZA, WOODBRIDGE, VA 22193, (703)-986-5500) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,634. *TT

NHTSA ODI #11114195

13,000 miles · Jul 27, 2018
Electrical System

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHEN THE VEHICLE WAS STARTED, IT WOULD STALL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (THOROUGHBRED FORD, 8501 NORTH BOARDWALK AVENUE, KANSAS CITY, MO 64154, (866)-434-6…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHEN THE VEHICLE WAS STARTED, IT WOULD STALL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (THOROUGHBRED FORD, 8501 NORTH BOARDWALK AVENUE, KANSAS CITY, MO 64154, (866)-434-6143), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.

NHTSA ODI #11114072

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.