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2017 Ford Fusion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Fusion do not stand out strongly from the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

607 reports with mileage · 502 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 394 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 134 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

37 crash reports8 fire reports24 injury reports

Air Bags complaints

28 reports
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5,000 miles · Nov 22, 2017
Air BagsCrashInjury

VEH 1 EXITING GAS STATION ACROSS TWO LANES TO CENTER-TURN LANE TO AWAIT BREAK IN TRAFFIC. VEH 2 CRASHED INTO LEFT FRONT OF VEH 1. SUFFICIENT IMPACT TO BREAK RIGHT FRONT WHEEL FROM FRAME ON VEH1. ONLY AIRBAG TO DEPLOY WAS AT DRIVER'S ANKLE. NONE OF THE OTHER AIRBAGS WORKED. DRIVER OF VEH 1 INJURED, SEVERE ABRASION TO LEFT CLAV…

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VEH 1 EXITING GAS STATION ACROSS TWO LANES TO CENTER-TURN LANE TO AWAIT BREAK IN TRAFFIC. VEH 2 CRASHED INTO LEFT FRONT OF VEH 1. SUFFICIENT IMPACT TO BREAK RIGHT FRONT WHEEL FROM FRAME ON VEH1. ONLY AIRBAG TO DEPLOY WAS AT DRIVER'S ANKLE. NONE OF THE OTHER AIRBAGS WORKED. DRIVER OF VEH 1 INJURED, SEVERE ABRASION TO LEFT CLAVICLE CAUSED BY SEAT BELT. STERNUM AND RT RIBS ALSO AFFECTED . VEH 1 VIRTUALLY STOPPED, VEH 2 APPROACHED AT HIGH RATE OF SPEED, VEH 1 HAD NO TIME TO ESCAPE COLLISION. WEATHER CLEAR, DRY, SUNNY

NHTSA ODI #11048059

5,000 miles · Nov 22, 2017
Air BagsCrash

TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE MAKING A RIGHT TURN OUT OF A SHOPPING CENTER, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. ONLY THE FOOT AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS…

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TL* THE CONTACT OWNS A 2017 FORD FUSION. WHILE MAKING A RIGHT TURN OUT OF A SHOPPING CENTER, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. ONLY THE FOOT AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BUT THE REPAIRS REQUIRED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI #11048017

5,000 miles · Nov 14, 2017
Air Bags

TAKATA RECALL LEGAL NOTICE TK59527847. CHAPTER 11 CASE NO. 17-11375 (BLS) -- HAVE ENTERED VIN, LICENSE #, AND STATE ON WEBSITE. NOTHING WORKS TO PROVIDE AN ANSWWER! NO PROBLEM WITH VEHICLE YET. I CHECKED TODAY.

NHTSA ODI #11045933

Mileage unknown · Nov 6, 2017
Air Bags

TAKATA RECALL NOT HONORED BY CARUSO FORD LONG BEACH CALIFORNIA FOR CORRECTING DEFECTIVE PASSENGER AIRBAG ON FORD FUSION 2017 TOLD ME TODAY THEY COULD NOT HELP ME THIS IS THE LOCATION WERE I PURCHASED MY FORD FUSION 2007 I AM AFRAID TO HAVE KIDS OR ADULTS RIDING WITH ME IN THIS AUTOMOBILE I WOULD LIKE THIS AIRBAG REPLACED AS…

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TAKATA RECALL NOT HONORED BY CARUSO FORD LONG BEACH CALIFORNIA FOR CORRECTING DEFECTIVE PASSENGER AIRBAG ON FORD FUSION 2017 TOLD ME TODAY THEY COULD NOT HELP ME THIS IS THE LOCATION WERE I PURCHASED MY FORD FUSION 2007 I AM AFRAID TO HAVE KIDS OR ADULTS RIDING WITH ME IN THIS AUTOMOBILE I WOULD LIKE THIS AIRBAG REPLACED ASAP. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI #11043838

4,000 miles · Jun 27, 2017
Air BagsCrashInjury

TAKATA RECALL: AFTER A HIGH SPEED COLLISION NO AIR BAGS DEPLOYED. MY VEHICLE WAS AT A STOP ON A HIGHWAY. MY CAR WAS REAR ENDED BY ANOTHER VEHICLE GOING BETWEEN 70 AND 75 MPH. UPON IMPACT BOTH CARS WERE MOVED TO THE MEDIAN AND PROPELLED APPROXIMATELY 200 FEET. AT NO POINT DID ANY AIR BAG DEPLOY.

NHTSA ODI #11001787

Mileage unknown · Mar 23, 2017
Air Bags

"TAKATA RECALL" MY COMPLAINT IS THAT I RECEIVED A SAFETY RECALL LETTER IN JULY OF 2016, AND SINCE HAVE NOT RECEIVED ANYTHING TO FOLLOW UP WITH IT. MY COVER ON THE DASH BOARD OVER THE AIRBAG IS WARPED AND BOWED UP AND I AM AFRAID THAT THIS MAY ALSO BE A PROBLEM WITH THIS ISSUE. IF THIS IS POSSIBLY ANOTHER PART OF SOMETHING WITH…

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"TAKATA RECALL" MY COMPLAINT IS THAT I RECEIVED A SAFETY RECALL LETTER IN JULY OF 2016, AND SINCE HAVE NOT RECEIVED ANYTHING TO FOLLOW UP WITH IT. MY COVER ON THE DASH BOARD OVER THE AIRBAG IS WARPED AND BOWED UP AND I AM AFRAID THAT THIS MAY ALSO BE A PROBLEM WITH THIS ISSUE. IF THIS IS POSSIBLY ANOTHER PART OF SOMETHING WITH THE AIRBAG SYSTEM WHY HAS IT NOT BEEN TAKEN CARE OF BY NOW. THANK GOD NOTHING HAS HAPPENED, BUT I WOULD TRULY LIKE TO GET THIS RESOLVED BEFORE IT IS TO LATE AND SOMEONE GETS HURT . PLEASE LET ME KNOW WHAT, IF ANYTHING, IS MOVING TOWARD RESOLVING THIS RECALL IN THE VERY NEAR FUTURE. ALSO WHAT I CAN HAVE DONE TO GET MY ISSUE TAKEN CARE OF. I WAS TOLD BY MY FORD DEALER THAT THERE SHOULD BE MORE INFO OUT IN NOV OR DEC. 2016 I HAVE RECEIVED NOTHING AND HEARD NOTHING AND IT IS NOW MARCH 2017. NOW ACCIDENT TO REPORT. JUST NEED SOME KIND OF ANSWERS. THANK YOU

NHTSA ODI #10968218

7,000 miles · Jan 23, 2017
Air BagsCrashInjury

I WAS IN A MULTI CAR COLLISION WITH SERIOUS FRONT END DAMAGE TO MY VEHICLE. THE FLOOR AIRBAGS ACTIVATED BUT THE STEERING WHEEL AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION APPROACHING A FREEWAY ENTRANCE. MY CHEST AND FACE HIT THE STEERING WHEEL CAUSING ME PAIN, BRUISES AND CONTUSIONS. POLICE OFFICER ADVISED ME TO REPORT THE A…

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I WAS IN A MULTI CAR COLLISION WITH SERIOUS FRONT END DAMAGE TO MY VEHICLE. THE FLOOR AIRBAGS ACTIVATED BUT THE STEERING WHEEL AIRBAG DID NOT DEPLOY. MY VEHICLE WAS IN MOTION APPROACHING A FREEWAY ENTRANCE. MY CHEST AND FACE HIT THE STEERING WHEEL CAUSING ME PAIN, BRUISES AND CONTUSIONS. POLICE OFFICER ADVISED ME TO REPORT THE AIR BAG FAILURE.

NHTSA ODI #10947130

Mileage unknown · Nov 22, 2016
Air Bags

TAKATA RECALL: RECEIVED NOTICE OF RECALL IN JULY 2016. IT IS NOW 11/22/2016 AND I HAVE STILL NOT BEEN CONTACTED BY FORD INDICATING PARTS ARE AVAILABLE AND THAT REPAIR CAN BE SCHEDULED. I CONTACTED A LOCAL FORD DEALER LATE AUGUST AND THEY HAD NO INFORMATION ON THIS RECALL.

NHTSA ODI #10927585

Official recalls

4

23V162000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Mar 10, 2023

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Consequence & remedy

Consequence: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

18V167000 · Steering: Steering Wheel/handle Bar

Mar 12, 2018

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Consequence & remedy

Consequence: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

17V427000 · Power Train:automatic Transmission:torque Converter

Jul 6, 2017

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence & remedy

Consequence: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

16V874000 · Seats:mid/rear Assembly

Dec 5, 2016

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

Consequence & remedy

Consequence: During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ22004 · Front Brake Jounce Hose Failures

Opened Aug 8, 2022 · Closed Mar 24, 2023

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.