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2011 Ford Fusion

Owner reports · Recalls · Investigations

More warning signs than most Fusion years

Owner complaints for the 2011 Ford Fusion are substantially higher than the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

2,089 reports with mileage · 696 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 1,428 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 330 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 276 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

80 crash reports10 fire reports37 injury reports

Fuel/propulsion System complaints

176 reports
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48,672 miles · Sep 7, 2013
Fuel/propulsion System

DRIVING AT 35 MPH LOST ACCELERATION, ENGINE IDLES BUT WHEN GAS PEDDLE IS PUSHED TO THE FLOOR NO POWER. CALLED DEALERSHIP AND WITHOUT HESITATION I WAS TOLD IT WAS THE THROTTLE BODY AND THAT IT WAS A VERY COMMON PROBLEM. CANT BELIEVE THIS IS NOT A SAFETY RECALL. VERY DANGEROUS AND SCARY!!!! AND OF COURSE CAR IS NO LONGER UNDER…

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DRIVING AT 35 MPH LOST ACCELERATION, ENGINE IDLES BUT WHEN GAS PEDDLE IS PUSHED TO THE FLOOR NO POWER. CALLED DEALERSHIP AND WITHOUT HESITATION I WAS TOLD IT WAS THE THROTTLE BODY AND THAT IT WAS A VERY COMMON PROBLEM. CANT BELIEVE THIS IS NOT A SAFETY RECALL. VERY DANGEROUS AND SCARY!!!! AND OF COURSE CAR IS NO LONGER UNDER WARRANTY. I TRULY HOPE THIS DOES NOT HAPPEN TO SOMEONE DRIVING DOWN A HIGHWAY IN HEAVY TRAFFIC. FORD REALLY, REALLY NEEDS TO CONSIDER A RECALL, PUT MONEY ON IT THERE WILL BE MULTIPLE INCIDENTS IN THE VERY NEAR FUTURE. I HAVE ALSO HEARD THAT FORD IS AWARE OF THE PROBLEM AND CHANGED THE PART NUMBER BUT ARE NOT RECALLING THE ORIGINAL PART.

NHTSA ODI #10542385

45,000 miles · Sep 2, 2013
Fuel/propulsion System

I AM WRITING IN REGARDS TO AN ISSUE WITH MY 2011 FORD FUSION. ON AUGUST 21, 2013 I WAS DRIVING AT 70 MPH ON A BUSY HWY WHEN IT FELT AS IF MY CAR HAD COMPLETELY SHUT OFF. I HAD ABSOLUTELY NO ACCELERATOR. I FOUND MYSELF COASTING IN TRAFFIC. I MANAGED TO PUT ON THE HAZARDS AND MERGE TO THE SHOULDER WITHOUT BEING HIT, THANKFULLY.…

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I AM WRITING IN REGARDS TO AN ISSUE WITH MY 2011 FORD FUSION. ON AUGUST 21, 2013 I WAS DRIVING AT 70 MPH ON A BUSY HWY WHEN IT FELT AS IF MY CAR HAD COMPLETELY SHUT OFF. I HAD ABSOLUTELY NO ACCELERATOR. I FOUND MYSELF COASTING IN TRAFFIC. I MANAGED TO PUT ON THE HAZARDS AND MERGE TO THE SHOULDER WITHOUT BEING HIT, THANKFULLY. ONCE OVER I SHUT OFF THE CAR AND AFTER A MINUTE STARTED IT BACK UP AND IT WAS AS IF NOTHING HAD HAPPENED. THINKING THIS WAS SOME KIND OF FLUKE WE CONTINUED TO DRIVE THE CAR. IT HAPPENED AGAIN 3 DAYS LATER, AGAIN IN VERY HEAVY TRAFFIC ON A MAIN HIGHWAY AT 65 MPH. AGAIN WE WERE FORTUNATE ENOUGH TO BE ABLE TO PULL OFF WITHOUT BEING HIT. INTERNET RESEARCH SHOWED THAT THIS WAS A VERY COMMON PROBLEM WITH THIS CAR AND THE DEALER KNEW EXACTLY WHAT WAS WRONG WITH IT UPON HEARING OUR STORY. A DEFECTIVE THROTTLE BODY. HE SAID OURS WAS THE THIRD ONE BEING DROPPED OFF THAT SAME DAY FOR THE SAME PROBLEM. WE WERE VERY DISAPPOINTED TO HEAR THAT THERE IS NO RECALL ON THIS PART CONSIDERING HOW DANGEROUS THE SITUATION IS. THERE HAVE BEEN NUMEROUS ACCIDENTS DUE TO THIS DEFECTIVE PART, YET STILL NO RECALL. EVEN WORSE IS THAT FORD ISN'T EVEN COVERING THE COST OF REPLACING IT UNDER THE ENGINE WARRANTY, WE HAD TO PAY FOR IT. DOES SOMEONE ACTUALLY HAVE TO DIE IN ONE OF THESE ACCIDENTS BEFORE A RECALL IS DONE?? *JS

NHTSA ODI #10538347

40,320 miles · Aug 30, 2013
Fuel/propulsion System

I WAS SITTING AT A DRIVE UP WINDOW AND MY RPMS WENT WAY UP AND THE CAR DIED AND WHEN I'M DRIVING I HAVE A LOST OF POWER LIKE IT TRYED TO DIE THEN RECOVERED I,M BEING TOLD THIS IS THE (FUEL INJECTION THROTTLE BODIES) THIS IS BE COMING A BIG PROBLEM WHERE IT STARTING TO DIE MORE I DON'T WANT MY WIFE TO GET IN TO A WRECK AND GET HU…

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I WAS SITTING AT A DRIVE UP WINDOW AND MY RPMS WENT WAY UP AND THE CAR DIED AND WHEN I'M DRIVING I HAVE A LOST OF POWER LIKE IT TRYED TO DIE THEN RECOVERED I,M BEING TOLD THIS IS THE (FUEL INJECTION THROTTLE BODIES) THIS IS BE COMING A BIG PROBLEM WHERE IT STARTING TO DIE MORE I DON'T WANT MY WIFE TO GET IN TO A WRECK AND GET HURT SO I'M GOING TO REPLACE THE THROTTLE BODIE BUT I THINK THIS SHOULD BE A RECALL ASAP, THIS IS A VERY HIGH PRICED PART I WOULD LIKE A REFUND

NHTSA ODI #10538088

53,000 miles · Aug 30, 2013
Fuel/propulsion System

I WAS DRIVING ON MY WAY TO WORK, DRIVING ABOUT 55-60 MPH AND ALL OF A SUDDEN THE CAR JERKED AND THE THROTTLE WENT OFF AND THE WRENCH LIGHT CAME ON. EVERYTHING STILL WORKED IN THE CAR BUT WHEN I PRESSED ON THE GAS, NOTHING HAPPENED. LUCKILY I WAS NEAR A TURN OFF AND I WAS ABLE TO COAST ONTO THE ROAD AND PULL OFF. I TURNED MY CAR …

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I WAS DRIVING ON MY WAY TO WORK, DRIVING ABOUT 55-60 MPH AND ALL OF A SUDDEN THE CAR JERKED AND THE THROTTLE WENT OFF AND THE WRENCH LIGHT CAME ON. EVERYTHING STILL WORKED IN THE CAR BUT WHEN I PRESSED ON THE GAS, NOTHING HAPPENED. LUCKILY I WAS NEAR A TURN OFF AND I WAS ABLE TO COAST ONTO THE ROAD AND PULL OFF. I TURNED MY CAR OFF AND BACK ON, AND WAS ABLE TO DRIVE TO A LOCAL DEALERSHIP. THEY KNEW IMMEDIATELY WHAT THE PROBLEM WAS AND SAID THEY COULD ORDER THE PART BUT IT WOULD BE FEW DAYS. IN THE MEAN TIME I AM JUST SUPPOSED TO PULL OVER AND TURN MY CAR OFF AND ON IF IT HAPPENS AGAIN. I HAVE AN HOUR COMMUTE TO WORK IN THE MORNING DRIVING IN SEVERAL LANE INTERSTATE TRAFFIC AND THIS COULD BE REALLY SCARY IF IT WERE TO HAPPEN THEN. ESPECIALLY WITH ALL OF THE SEMI TRUCKS THAT I AM TRAVELING WITH AT HIGH SPEEDS. IT IS ALSO OUR FAMILY CAR SO I AM SCARED TO DRIVE WITH MY FAMILY IN THE CAR.

NHTSA ODI #10538043

68,075 miles · Aug 29, 2013
Fuel/propulsion SystemPower Train

WHILE DRIVING THE CAR SHUDDERED, LOST POWER, HAD NO GAS PEDDLE RESPONSE AND RAN VERY ROUGH. PUT CAR IN PARK AND SHUT OFF. TURNED IGNITION, CAR TURNED OVER FOR 10-15 SECONDS AS IF STARVING FOR FUEL. FINALLY CAUGHT AND RAN FOR ABOUT 2 MILES, THEN HAPPENED AGAIN. IN A SPAN OF 4 MILES IT DID THIS THREE TIMES. A FEW DAYS LATER I…

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WHILE DRIVING THE CAR SHUDDERED, LOST POWER, HAD NO GAS PEDDLE RESPONSE AND RAN VERY ROUGH. PUT CAR IN PARK AND SHUT OFF. TURNED IGNITION, CAR TURNED OVER FOR 10-15 SECONDS AS IF STARVING FOR FUEL. FINALLY CAUGHT AND RAN FOR ABOUT 2 MILES, THEN HAPPENED AGAIN. IN A SPAN OF 4 MILES IT DID THIS THREE TIMES. A FEW DAYS LATER IT DID THE SAME THING 3 TIMES IN A MATTER OF ABOUT 10 MILES. THAT TIME WAS ON THE HIGHWAY DOING 65 MPH.

NHTSA ODI #10537869

29,599 miles · Aug 27, 2013
EngineFuel/propulsion SystemVehicle Speed Control

MY 2011 FORD FUSION, WHICH I PURCHASED ONLY A FEW MONTHS AGO... LOST SPEED WHILE DRIVING HOME FROM WORK TODAY. I'M STILL SHAKY AND UPSET. I WAS A VERY BUSY 2LANE UP/2LANE DOWN AVENUE WHEN MY VEHICLE LOST SPEED! I WAS IN THE INNER LANE AND HAD TO DECIDE IF I WANTED THE DELIVERY TRUCK TO HIT ME FROM BEHIND OR RISK SIDE SWIPING SOM…

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MY 2011 FORD FUSION, WHICH I PURCHASED ONLY A FEW MONTHS AGO... LOST SPEED WHILE DRIVING HOME FROM WORK TODAY. I'M STILL SHAKY AND UPSET. I WAS A VERY BUSY 2LANE UP/2LANE DOWN AVENUE WHEN MY VEHICLE LOST SPEED! I WAS IN THE INNER LANE AND HAD TO DECIDE IF I WANTED THE DELIVERY TRUCK TO HIT ME FROM BEHIND OR RISK SIDE SWIPING SOMEONE IN HOPE OF GETTING OFF THE ROAD BEFORE I SLOWED COMPLETED. THROUGH THE GRACE OF GOD I WAS ABLE TO MAKE TWO HARD RIGHTS BEFORE MY FUSION BEGAN TO STOP, SHAKE, AND SPUTTER. THE FIRST HARD RIGHT WAS INTO THE RIGHT LANE IN FRONT OF ANOTHER CAR THEN ONTO THE SIDE STREET. MY GOODNESS NEVER BEEN SO SCARED IN LIFE EXCEPT THE NEXT TWO TIME IT DID WHILE STILL TRYING TO MAKE IT HOME. THIS TIME THOUGH, I KNEW TO STAY IN THE LEFT LANE. I ALSO RELIED ON THE FACT THAT ONCE YOU GET TO A SAFE PLACE AND TURN THE ENGINE OFF AND ON AGAIN IT STARTS BACK UP!!! I'M SCARED OF MY CAR! AND SCARED FOR MY LIFE AND OTHERS THAT THIS VEHICLE MALFUNCTION MAY AFFECT DURING MY COMMUTES. I'M GOING ON THE RECORD AS SAYING IF I DIE IN MY 2011 FORD FUSION DURING AN ACCIDENT SINGLE/MULTI VEHICLE PLEASE DO A FORENSIC CHECK ON THE THROTTLE! *TR

NHTSA ODI #10537552

41,015 miles · Aug 26, 2013
EngineFuel/propulsion SystemVehicle Speed Control

ON THURSDAY 8/22/13, I WAS DRIVING ABOUT 55 MPH ON THE HIGHWAY AND I EXPERIENCED WHAT SEEMED LIKE AN ENGINE STALL. MY 2011 FUSION WOULD NOT ACCELERATE SO I PULLED OFF THE SIDE AND MY CAR STARTED SHAKING SO I TURNED IT OFF. I WAITED A BIT AND STARTED IT BACK UP AND KEPT DRIVING. I COULD STILL FEEL A LAG WHEN I STEPPED ON THE …

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ON THURSDAY 8/22/13, I WAS DRIVING ABOUT 55 MPH ON THE HIGHWAY AND I EXPERIENCED WHAT SEEMED LIKE AN ENGINE STALL. MY 2011 FUSION WOULD NOT ACCELERATE SO I PULLED OFF THE SIDE AND MY CAR STARTED SHAKING SO I TURNED IT OFF. I WAITED A BIT AND STARTED IT BACK UP AND KEPT DRIVING. I COULD STILL FEEL A LAG WHEN I STEPPED ON THE GAS. I HAD A MECHANIC LOOK AT THE CAR BUT HE COULD NOT FIND ANY ISSUES. ON SATURDAY 8/24/13, THE SAME ISSUE HAPPENED TO ME 3 TIMES WITHIN A 4 HOUR SPAN. I POURED IN SOME SEAFOAM TO RULE OUT ANY MOISTURE THAT MAY BE IN THE ENGINE. I DID SOME RESEARCH ONLINE AND DISCOVERED OTHERS HAVE HAD SIMILAR ISSUES THAT HAVE ALL BEEN LINKED TO A FAULTY THROTTLE BODY. ON SUNDAY 8/25/13, THE ISSUE HAPPENED TWICE DURING THE DAY. TODAY I FINALLY TOOK MY CAR TO THE FORD DEALERSHIP AND TOLD THEM WHAT I WAS EXPERIENCING AND TOLD THEM THAT I THINK IT IS THE THROTTLE BODY. THE GUY TOLD ME THAT THEY WOULD NOT KNOW UNTIL THE COMPUTER DISPLAYED THE ERROR CODE. SEVERAL HOURS LATER I RECEIVED A CALL FROM THE DEALERSHIP TELLING ME IT IS A FAULTY THROTTLE BODY AND THE REPAIR WOULD COST $650. IF THIS IS A KNOWN ISSUE, WHY HASN'T A RECALL BEEN ISSUED? *TR

NHTSA ODI #10537352

55,600 miles · Aug 26, 2013
Fuel/propulsion SystemPower TrainVehicle Speed Control

THIS IS A KNOWN ISSUE WITH 2011 AND OTHER MODEL FORD FUSIONS AND OTHER MODEL FORD CARS. ACCORDING TO THE MEDIA, ON OCT 2ND 2012 NHTSA CREATED A DEFECT PETITION TO OPEN AN INVESTIGATION ON ESCAPE AND FUSION VEHICLES. I WAS TRAVELING ON OVER THE CHESAPEAKE BAY BRIDGE ON I50 IN MORNING TRAFFIC ATA ~ 60 MPH WHEN ALL OF A SUDDEN M…

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THIS IS A KNOWN ISSUE WITH 2011 AND OTHER MODEL FORD FUSIONS AND OTHER MODEL FORD CARS. ACCORDING TO THE MEDIA, ON OCT 2ND 2012 NHTSA CREATED A DEFECT PETITION TO OPEN AN INVESTIGATION ON ESCAPE AND FUSION VEHICLES. I WAS TRAVELING ON OVER THE CHESAPEAKE BAY BRIDGE ON I50 IN MORNING TRAFFIC ATA ~ 60 MPH WHEN ALL OF A SUDDEN MY FUSION LOST COMPLETE POWER. THIS CAUSED A HAZARDOUS SITUATION. I THEN HAD TO 'LIMP' OVER A MILE UP THE TO THE TOP OF THE BRIDGE AT LESS THAN 5 MPH UNTIL I COULD PUT THE VEHICLE IN NEUTRAL AND COAST DOWN THE OTHER SIDE. MYSELF AND NUMEROUS OTHER VEHICLES WERE SUBJECTED TO A HAZARDOUS CONDITION WHEN THIS OCCURRED. LATER TROUBLESHOOTING REVEALED MY PROBLEM WAS THE WELL KNOWN 'FUSION THROTTLE BODY ISSUE' CURRENTLY UNDER INVESTIGATION. LOCAL FORD DEALER AL PACKARD IN WHITE MARSH MD SERVICE DEPT CONFIRMED THE ISSUE AS THE '2111' FAULT AND PROBLEM. AFTER READING ALL OF THE DETAILS ON THIS PROBLEM ON THE INTERNET, I DISCUSSED THE MATTER AT LENGTH WITH LOCAL AND NATIONAL FORD CUSTOMER SERVICE PEOPLE. ALTHOUGH THIS IS A WELL KNOWN ISSUE, FORD HAS NO CUSTOMER WARRANTY PROGRAM IN PLACE FOR THIS DANGEROUS PROBLEM, NOR IS IT COVERED UNTIL THEIR POWER TRAIN WARRANTY. THERE NEEDS TO BE A RECALL WARRANTY PROGRAM AND HAVE THIS PROBLEM FIXED BEFORE MORE PEOPLE GET HURT. IN MY CASE I WITNESSED NUMEROUS UNSAFE CONDITIONS WHILE I WAS LIMPING UP THE BRIDGE FOR 20 MINUTES. THE SITUATION COULD HAVE CAUSED A TERRIBLE ACCIDENT ON THE CHESAPEAKE BAY BRIDGE. I WORK AS A FLIGHT SAFETY PRODUCT SUPPORT MANAGER FOR A MAJOR AIRCRAFT ENGINE MANUFACTURER. ANY LOSS OF THRUST CONTROL ISSUE IS HANDLED AS A SAFETY ISSUE AND RECALL PROGRAMS ARE PUT IN PLACE. THE SAME NEEDS TO OCCUR HERE. MY BROTHER WHO ALSO OWNS A 2010 FUSION HAD A SIMILAR ISSUE WHERE HE HAS LOST COMPLETE POWER WHILE TRAVELING ~65 MPH IN INTERSTATE TRAFFIC. *TR

NHTSA ODI #10537243

34,000 miles · Aug 25, 2013
Fuel/propulsion SystemVehicle Speed Control

IN APRIL 2012 AS I WAS MAKING A RIGHT HAND TURN AT ABOUT 15 MILES PER HOUR THE CAR JUST BASICALLY STOPPED. THE POWER WAS ON BUT THE CAR WOULD NOT GO. AGAIN ON SUNDAY, AUGUST 11, 2013 AS I WAS MAKING A LEFT HAND TURN, THE CAR BASICALLY STOPPED IN THE MIDDLE OF AN INTERSECTION, CAUSING THE DRIVER BEHIND TO HONK AND WONDER IF…

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IN APRIL 2012 AS I WAS MAKING A RIGHT HAND TURN AT ABOUT 15 MILES PER HOUR THE CAR JUST BASICALLY STOPPED. THE POWER WAS ON BUT THE CAR WOULD NOT GO. AGAIN ON SUNDAY, AUGUST 11, 2013 AS I WAS MAKING A LEFT HAND TURN, THE CAR BASICALLY STOPPED IN THE MIDDLE OF AN INTERSECTION, CAUSING THE DRIVER BEHIND TO HONK AND WONDER IF I WAS MOVING. I PUT THE FLASHERS ON AND THE VEHICLE "LIMPED" THROUGH THE INTERSECTION. I COULD HAVE BEEN IN A SERIOUS ACCIDENT IN THE MIDDLE OF FIVE LANES OF TRAFFIC! I SHUT THE CAR OFF AND RESTARTED SAME PROBLEM. I SHUT THE CAR OFF AGAIN AND WAS ABLE TO DRIVE HOME. I TOOK THE VEHICLE TO THE DEALERSHIP ON MONDAY, AUGUST 12TH AND THEY DIAGNOSED A BAD THROTTLE-BODY. THEY REPLACED THE THROTTLE BODY. I THEN LOOKED ON THE INTERNET TO SEE IF THERE WAS A PROBLEM WITH MY CAR AND I SAW A NEWS ARTICLE POSTED IN FEBRUARY 2013 WITH FORD HAVING FAILURES WITH THE THROTTLE BODY IN MY VEHICLE. *TR

NHTSA ODI #10537168

61,500 miles · Aug 25, 2013
Fuel/propulsion System

CAR KEEPS DISPLAYING CHECK FUEL FILL INLET, NOW CHECK ENGINE LIGHT IS ON. WHILE FILLING TANK AT LOCAL GAS STATION STRONG SMELL OF FUEL AROUND AND INSIDE OF CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. OBD II READS CODE P0455. THIS IS UNSAFE IN MANY WAYS, EXPLOSIVES ARE TO DANGEROUS TO MESS WITH. NO RESOLUTION FROM FORD…

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CAR KEEPS DISPLAYING CHECK FUEL FILL INLET, NOW CHECK ENGINE LIGHT IS ON. WHILE FILLING TANK AT LOCAL GAS STATION STRONG SMELL OF FUEL AROUND AND INSIDE OF CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. OBD II READS CODE P0455. THIS IS UNSAFE IN MANY WAYS, EXPLOSIVES ARE TO DANGEROUS TO MESS WITH. NO RESOLUTION FROM FORD MOTOR COMPANY ON THIS ISSUE. *TR

NHTSA ODI #10537121

Official recalls

7

21V158000 · Air Bags:frontal:driver Side:inflator Module

Mar 10, 2021

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

21V081000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Feb 16, 2021

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Additional source detail variants (3)

Air Bags:frontal:passenger Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags:frontal:driver Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags:frontal

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

19V001000 · Air Bags:frontal:passenger Side:inflator Module

Jan 7, 2019

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

16V384000 · Air Bags:frontal:passenger Side:inflator Module

May 31, 2016

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

15V793000 · Fuel System, Gasoline:storage:auxillary Tank

Nov 24, 2015

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

Consequence & remedy

Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.

15V340000 · Steering:electric Power Assist System

Jun 2, 2015

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

11V574000 · Wheels:lugs/nuts/bolts/studs

Dec 7, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

Consequence & remedy

Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA17004 · Power Steering Failure

Opened Nov 20, 2017 · Closed Feb 9, 2024

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:rack And Pinion; Steering:rack And Pinion:rack

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Steering:electric Power Assist System

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering:rack And Pinion

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering:rack And Pinion:rack

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

PE14030 · Electric Power Steering Failure

Opened Oct 2, 2014 · Closed Sep 10, 2015

Status: closed (inferred from source dates) · Steering:electric Power Assist System

The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur

PE13003 · Electronic Throttle Body Malfunction

Opened Feb 21, 2013 · Closed Feb 28, 2014

Status: closed (inferred from source dates) · Engine

On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that

EA12009 · Floor Mat Interference With Accelerator

Opened Dec 12, 2012 · Closed Jun 12, 2014

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Vehicle Speed Control

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.