NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
176 reportsClear category filter34,260 miles · Sep 19, 2013
EngineFuel/propulsion SystemVehicle Speed Control
I WAS DRIVING HOME GOING 45 MPH WHEN MY CAR STALLED WITHOUT WARNING. WHEN I TRIED TO GIVE IT GAS, IT STARTED JUMPING AND JERKING THE WRENCH LIGHT CAME ON. I WAS ABLE INCH BY INCH TO MOVE MY CAR TO THE ADJACENT TURNING LANE, TURN ON MY FLASHERS AND CALL MY HUSBAND ON MY CELL PHONE. HE WAS ON HIS WAY HOME ALSO AND PULLED UP BE…
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I WAS DRIVING HOME GOING 45 MPH WHEN MY CAR STALLED WITHOUT WARNING. WHEN I TRIED TO GIVE IT GAS, IT STARTED JUMPING AND JERKING THE WRENCH LIGHT CAME ON. I WAS ABLE INCH BY INCH TO MOVE MY CAR TO THE ADJACENT TURNING LANE, TURN ON MY FLASHERS AND CALL MY HUSBAND ON MY CELL PHONE. HE WAS ON HIS WAY HOME ALSO AND PULLED UP BEHIND ME. HE TRIED TO GIVE IT GAS TOO BUT IT WOULD NOT BUDGE. HE TURNED THE IGNITION OFF AND THEN CRANKED THE CAR. THE WRENCH LIGHT WENT OFF AND THE CAR HAD POWER - JUST LIKE TURNING IT OFF HAD RESET SOMETHING. WE WERE ONLY A COUPLE OF MILES FROM OUR HOUSE, SO HE DROVE BY 2011 FORD FUSION HOME AND I FOLLOWED IN HIS TRUCK. I THEN CALLED MY DEALER, JIM TIDWELL FORD ON BARRETT PARKWAY AND TOLD THEM WHAT HAD HAPPENED. THEY SUGGESTED THAT I CALL A WRECKER AND HAVE IT TOWED TO THEIR LOCATION AS DRIVING THE CAR MIGHT DUE FURTHER DAMAGE OR THE INCIDENT MIGHT RE-OCCUR. SO, THAT'S WHAT I DID. A SERVICE TECHNICIAN CALLED ME FIRST THING THIS MORNING AND I WENT OVER WHAT HAD HAPPENED WITH HIM. HE CALLED ME THIS AFTERNOON AND SAID MY CAR WAS READY FOR PICK UP. THE PROBLEM WAS THE THROTTLE BODY AND MOTOR ASSEMBLY AND SINCE IT WAS UNDER WARRANTY THERE WOULD BE NO CHARGE TO ME. I CAN'T BELIEVE FORD ISN'T DECLARING A RECALL ON THIS PART. IF I HAD BEEN ON THE EXPRESSWAY, I FEEL CERTAIN I WOULD HAVE BEEN REAR ENDED. THIS PROBLEM WILL CAUSE SOMEONE TO GET KILLED. I'M JUST LUCKY NO ONE HIT ME. IT HAPPENED SO SUDDENLY AND WITHOUT WARNING. THIS TYPE OF SITUATION WILL MAKE YOU FALL OUT OF LOVE WITH YOUR FORD PRODUCT. I DON'T BELIEVE I WILL EVER BUY A FORD PRODUCT AGAIN, EVEN THOUGH I PREFER TO BUY AMERICAN PRODUCTS. *TR
NHTSA ODI #10544506
34,000 miles · Sep 18, 2013
Electrical SystemFuel/propulsion SystemPower Train
ON SEPTEMBER 15, 2013 I WAS DRIVING ON A MAJOR SURFACE STREET AT APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR JUST STOPPED WORKING. COMPLETELY POWERLESS. I SAW TWO LIGHTS ON THE DASHBOARD: THE BATTERY AND THE OIL. THERE MAY HAVE BEEN MORE BUT I WAS MORE FOCUSED ON SAFETY AND ONCOMING TRAFFIC THAN THE LIGHTS ON THE DASH. I DE…
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ON SEPTEMBER 15, 2013 I WAS DRIVING ON A MAJOR SURFACE STREET AT APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR JUST STOPPED WORKING. COMPLETELY POWERLESS. I SAW TWO LIGHTS ON THE DASHBOARD: THE BATTERY AND THE OIL. THERE MAY HAVE BEEN MORE BUT I WAS MORE FOCUSED ON SAFETY AND ONCOMING TRAFFIC THAN THE LIGHTS ON THE DASH. I DECIDED NOT TO TAKE A CHANCE OF GETTING REAR ENDED (INJURED OR KILLED) SO AT THE FIRST BIG BREAK IN TRAFFIC I SAFELY EXITED THE VEHICLE AND WALKED OVER TO THE SIDEWALK (ONE LANE OVER). A LOCAL APARTMENT RESIDENT SAW THE INCIDENT AND GRABBED A SAFETY CONE TO PUT BEHIND MY CAR AS A WARNING. THANKFULLY THERE WERE NO ACCIDENTS BUT THERE WERE SOME CLOSE CALLS AND LAST MINUTE LANE CHANGES AS DRIVERS CAME UPON MY CAR. I CALLED FORD ROADSIDE ASSISTANCE AND THEY SENT A TOW TRUCK TO GET THE VEHICLE. IT STARTED UP PERFECTLY FOR THE DRIVER, BUT I HAD IT TOWED ANYWAY. IT HAS BEEN AT THE DEALER FOR TWO DAYS. THEY HAVE BEEN UNABLE TO DUPLICATE THE SITUATION AND HAVE RECEIVED NO "CODES" TO INDICATE A PROBLEM WITH THE VEHICLE. THEY HAVE CALLED FORD TO ASK FOR ASSISTANCE AND FORD HAS ASKED THEM QUESTIONS REGARDING LIGHTS GOING ON, MY SPEED AT THE TIME OF THE INCIDENT, HOW FAR I HAD BEEN DRIVING THE CAR BEFORE THE INCIDENT, ETC. THIS IS THE SECOND TIME I HAVE HAD A PROBLEM WITH MY 2011 FUSION COMPLETELY FAILING. THE FIRST TIME WAS IN SEPTEMBER 2012 WHEN THE THROTTLE FAILED ON THE FREEWAY. IT WAS SUPPOSEDLY FIXED. THIS TIME THE LOST OF POWER DID NOT FEEL LIKE THE THROTTLE. IT JUST STOPPED WORKING. HAD POWER. DIDN'T HAVE POWER. I AM EXTREMELY CONCERNED THAT THE DEALER WILL FIND NOTHING WRONG WITH THE VEHICLE AND IT WILL BE RETURNED TO ME IN AN UNSAFE CONDITION. OTHERS HAVE REPORTED THIS AND SIMILAR ISSUES. PLEASE GET THESE VEHICLES RECALLED BEFORE SOMEONE LOSES A LIFE.
NHTSA ODI #10544199
19,095 miles · Sep 18, 2013
EngineFuel/propulsion SystemPower Train
WHILE DRIVING IN THE CENTER LANE ON THE SOUTHBOUND I-5 FREEWAY MY 2011 FORD FUSION BEGAN TO FEEL LIKE IT WAS DRIVING THROUGH MUD AND LOST ACCELERATION. WHEN I ATTEMPTED TO COMPENSATE BY ACCELERATING THE CAR, IT RESISTED AND CONTINUED TO SLOW SIGNIFICANTLY. THANKFULLY TRAFFIC WAS NOT EXTREMELY HEAVY AT THE TIME AND I WAS CLOSE T…
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WHILE DRIVING IN THE CENTER LANE ON THE SOUTHBOUND I-5 FREEWAY MY 2011 FORD FUSION BEGAN TO FEEL LIKE IT WAS DRIVING THROUGH MUD AND LOST ACCELERATION. WHEN I ATTEMPTED TO COMPENSATE BY ACCELERATING THE CAR, IT RESISTED AND CONTINUED TO SLOW SIGNIFICANTLY. THANKFULLY TRAFFIC WAS NOT EXTREMELY HEAVY AT THE TIME AND I WAS CLOSE TO A FREEWAY EXIT. I PULLED TO THE RIGHT, AVOIDING ONCOMING TRAFFIC (BARELY) AND COASTED DOWN THE OFF RAMP. BY THE TIME I GOT TO THE OFF RAMP (ABOUT 10 SECONDS) THE CAR HAD GONE FROM 65 MPH TO LESS THAN 5 MPH. IF IT WASN'T FOR THE MOMENTUM OF THE VEHICLE I WOULD NOT HAVE BEEN ABLE TO MAKE IT AND WOULD HAVE BEEN AT A DEAD STOP IN THE MIDDLE OF THE FREEWAY WITH ONCOMING TRAFFIC (AND SEMI TRUCKS) GOING BETWEEN 60 AND 75 MPH. THE ENGINE WAS THROBBING, THE CAR WAS SHAKING, AND I HAD NO ACCELERATION CAPABILITY AT ALL. I HAD ENOUGH MOMENTUM ON THE OFF RAMP DOWNSLOPE TO TURN RIGHT AND STOP MY VEHICLE AT THE SIDE OF THE ROAD. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO A DEALERSHIP FOR REPAIRS. I WAS TOLD THE THROTTLE WAS THE PROBLEM AND IT WAS REPLACED UNDER WARRANTY. HAD TIMING NOT BEEN EXACTLY RIGHT, THIS PROBLEM COULD HAVE CAUSED A VERY SERIOUS OR EVEN DEADLY ACCIDENT FOR ME AND FOR OTHER DRIVERS ON THE ROAD. I HAVE SINCE LEARNED ABOUT THIS ONGOING ISSUE ONLINE AND WISH I WOULD HAVE KNOWN AT THE TIME THAT IT WAS A PROBLEM AND KNOWN HOW / THAT I COULD SUBMIT A CONCERN TO THE NHTSA.
NHTSA ODI #10544188
55,000 miles · Sep 16, 2013
Fuel/propulsion SystemPower Train
I WAS DRIVING 35MPH WHEN THE VEHICLE LURCHED A COUPLE OF TIMES AND DECELERATED ON ITS OWN TO 2MPH. NO MATTER HOW MUCH I PRESSED ON THE GAS OR LET OFF ON THE GAS, THE VEHICLE STAYED AT 2MPH. THE "WRENCH" ICON ILLUMINATED ON THE DASH. THE ENGINE STAYED MID-WAY BETWEEN HOT AND COLD, BUT THE RPM'S NEVER GOT ABOVE 1 & 1/2. TOOK T…
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I WAS DRIVING 35MPH WHEN THE VEHICLE LURCHED A COUPLE OF TIMES AND DECELERATED ON ITS OWN TO 2MPH. NO MATTER HOW MUCH I PRESSED ON THE GAS OR LET OFF ON THE GAS, THE VEHICLE STAYED AT 2MPH. THE "WRENCH" ICON ILLUMINATED ON THE DASH. THE ENGINE STAYED MID-WAY BETWEEN HOT AND COLD, BUT THE RPM'S NEVER GOT ABOVE 1 & 1/2. TOOK THE CAR TO A DEALER AND FOUND OUT THAT THE THROTTLE BODY IS GOING OUT. I WAS SO THANKFUL I WAS NOT DRIVING ON THE INTERSTATE AT 70MPH (OR TURNING INTO TRAFFIC) WHEN THE DECELERATION SUDDENLY OCCURRED. I WAS POWERLESS. *TR
NHTSA ODI #10543891
37,245 miles · Sep 14, 2013
Electrical SystemFuel/propulsion SystemVehicle Speed Control
CAR DIES WHILE DRIVING, SURGES AT TIMES, HAD BEEN HAPPENING ON AND OFF. DIED PART WAY THROUGH A LARGE INTERSECTION ON 7-13-13, LUCKILY I JUST AVOIDED A COLLISION. IT WOULD START AND GO A FEW FEET, THEN SURGE AND DIE. CALLED CRATER LAKE FORD IN MEDFORD, OR, THEY STATED VERY BUSY THAT DAY AND HAD NOT HEARD OF THE SYMPTOMS I DESCR…
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CAR DIES WHILE DRIVING, SURGES AT TIMES, HAD BEEN HAPPENING ON AND OFF. DIED PART WAY THROUGH A LARGE INTERSECTION ON 7-13-13, LUCKILY I JUST AVOIDED A COLLISION. IT WOULD START AND GO A FEW FEET, THEN SURGE AND DIE. CALLED CRATER LAKE FORD IN MEDFORD, OR, THEY STATED VERY BUSY THAT DAY AND HAD NOT HEARD OF THE SYMPTOMS I DESCRIBED. PLACED A CALL TO DAVE'S IMPORT SERVICE THEY SAID THEY WOULD LOOK AT THE CAR. WITHIN 45 MIN THEY HAD DIAGNOSED FAILED THROTTLE BODY. *TR
NHTSA ODI #10543608
34,194 miles · Sep 12, 2013
Electrical SystemEngineFuel/propulsion System
I HAVE BEEN SENSING A SURGE IN ENGINE POWER FOR SEVERAL MONTHS IN MY 2011 FUSION. I SUSPECTED A THROTTLE BODY PROBLEM AND GOOGLED FOR INFORMATION. I FOUND ALL OF THE INFORMATION ON THE NHTSA WEBSITE ABOUT THROTTLE BODY PROBLEMS FOR THIS CAR AS WELL AS INFORMATION IN OTHER FORUMS. IT WAS A GOOD THING AS I WAS PREPARED FOR WHAT HA…
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I HAVE BEEN SENSING A SURGE IN ENGINE POWER FOR SEVERAL MONTHS IN MY 2011 FUSION. I SUSPECTED A THROTTLE BODY PROBLEM AND GOOGLED FOR INFORMATION. I FOUND ALL OF THE INFORMATION ON THE NHTSA WEBSITE ABOUT THROTTLE BODY PROBLEMS FOR THIS CAR AS WELL AS INFORMATION IN OTHER FORUMS. IT WAS A GOOD THING AS I WAS PREPARED FOR WHAT HAPPENED TODAY. I HAD JUST LEFT MY HOUSE WHEN THE DREADED (AND EXPECTED) LOSS OF ENGINE POWER WITH THE WRENCH LIGHT BEING ILLUMINATED. I EXPERIENCED THE SAME SYMPTOMS REPORTED BY SO MANY COMPLAINTS LOGGED FOR THIS ISSUE: LOSS OF POWER, ROUGH IDLE, JUST ENOUGH POWER TO BARELY MOVE THE CAR, CERTAINLY NOT ENOUGH TO LIMP ANYWHERE, MUCH LESS HOME, EVEN THOUGH THE ENGINE WAS IN "LIMP HOME" MODE. I HAD MY CODE SCANNER WITH ME AND WAS ABLE TO RETRIEVE THE P2111 (THROTTLE STUCK OPEN) CODE BEFORE I RESTARTED THE CAR TO RESTORE FULL POWER. THIS ONLY WORKED ENOUGH TO GET THE CAR TURNED AROUND WHEN LIMP HOME WAS TRIGGERED AGAIN. I RESTARTED AGAIN AND WAS ABLE TO GET WITHIN A BLOCK OF MY HOUSE WHEN LIMP HOME TRIGGERED ONCE MORE. THE THIRD TIME I WAS ABLE TO GET TO MY HOUSE. I CALLED THE DEALER AND THEN ROADSIDE ASSISTANCE TO GET MY CAR TOWED TO THE LOCAL FORD DEALER AFTER VERIFYING THAT THEY HAD A THROTTLE BODY IN STOCK. THE CAR WAS TOWED THERE AND A DEFECTIVE THROTTLE BODY WAS DIAGNOSED AND REPLACED. THIS IS NOT A CASE OF IF THE FAILURE WILL HAPPEN, BUT RATHER WHEN. I WAS FULLY EXPECTING IT ANY DAY AND SURE ENOUGH, IT HAPPENED. I WAS EXTREMELY FORTUNATE AS I WAS LESS THAN A MILE FROM HOME, KNEW WHAT TO EXPECT AND HOW TO DEAL WITH IT, AND MY CAR WAS STILL IN WARRANTY, BUT ONLY BY 1,806 MILES! ANY OTHER SITUATION WOULD HAVE RESULTED IN ME BEING IN A VERY DANGEROUS PREDICAMENT WITH A CAR THAT WAS BASICALLY DEAD IN THE WATER. I WAS ALMOST TO THE POINT OF PURCHASING A NEW THROTTLE BODY ON MY OWN IN THE INTEREST OF BEING PROACTIVE RATHER THAN BEING STRANDED. *TR
NHTSA ODI #10543321
37,500 miles · Sep 10, 2013
Fuel/propulsion SystemPower Train
VEHICLE STALLED OUT DURING HIGHWAY SPEEDS. TOOK CAR TO FORD AND THEY SAID IT WAS THE THROTTLE BODY AND IT WAS NOT COVERED UNDER WARRANTY. *TR
NHTSA ODI #10542894
66,000 miles · Sep 9, 2013
EngineFuel/propulsion SystemVehicle Speed Control
MY 11 FUSION DIED IN GEAR (LEMP MODE THEY CALL IT) IN THE MIDDLE OF AN INTERSECTION WHERE I WAS ALMOST HIT AND STOPPED TRAFFIC FOR A GOOD AMOUNT OF TIME DUE TO IT BEING IN GEAR AND UNABLE TO MOVE. AFTER BEING TOWED TO A DEALER AND BEING TOLD IT WAS MY BATTERY; I LEFT THE DEALER PAYING FOR THE TOW, DIAGNOSTIC AND A BATTERY. I WEN…
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MY 11 FUSION DIED IN GEAR (LEMP MODE THEY CALL IT) IN THE MIDDLE OF AN INTERSECTION WHERE I WAS ALMOST HIT AND STOPPED TRAFFIC FOR A GOOD AMOUNT OF TIME DUE TO IT BEING IN GEAR AND UNABLE TO MOVE. AFTER BEING TOWED TO A DEALER AND BEING TOLD IT WAS MY BATTERY; I LEFT THE DEALER PAYING FOR THE TOW, DIAGNOSTIC AND A BATTERY. I WENT BACK A WEEK LATER FOR AN OIL CHANGE AND WAS TOLD MY CAR WAS IN GOOD RUNNING CONDITION. AROUND THE CORNER FROM THE DEALERSHIP IS THE ON RAMP TO GO HOME. AS I WAS ACCELERATING UP THE ON RAMP TO HIGHWAY SPEED IT WENT INTO LEMP MODE AGAIN LEAVING ME WITH NO POWER ENTERING ONTO THE HIGHWAY. THANK GOD THE SEMI AND OTHER VEHICLES BEHIND ME WERE PAYING ATTENTION AND AVOIDED REAR ENDING ME AT HIGH SPEED. I WAS AGAIN TOWED AROUND THE BLOCK FROM TO THE DEALER WHERE THEY HAVE INFORMED ME THAT IT IS MY THROTTLE BODY POSITION SENSOR AND IS NOT COVERED UNDER MY EXTENDED WARRANTY, OR THE FEDERAL EMISSIONS WARRANTY. $600.00 LATER; I AM TRADING THIS CAR IN BECAUSE IT IS NOT SAFE TO BE DRIVING WITH THIS POSSIBILITY OF LOSING ALL POWER AT A CRITICAL TIME. SOME ONE NEEDS TO HAVE THEM ACCOUNT FOR THIS ERROR AND GET THESE CARS OFF THE ROAD. I WAS CLOSE TO BEING KILLED BECAUSE OF THIS AND SOONER OR LATER THIS WILL CAUSE A DEATH. *TR
NHTSA ODI #10542752
28,000 miles · Sep 9, 2013
Fuel/propulsion SystemVehicle Speed Control
WHILE DRIVING AT LOW SPEED, THE VEHICLE SLOWED AND STOPPED, REQUIRING ME TO PULL OFF THE ROAD. THE ENGINE REMAINED RUNNING, BUT AT A VERY LOW RPM - APPLYING GAS DID NOTHING TO REV THE ENGINE. AFTER TURNING THE VEHICLE OFF, I WAS ABLE TO RESTART IT AND LIMP IT HOME. THE NEXT TIME I DROVE IT, APPROXIMATELY 3 DAYS LATER, IT ACTE…
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WHILE DRIVING AT LOW SPEED, THE VEHICLE SLOWED AND STOPPED, REQUIRING ME TO PULL OFF THE ROAD. THE ENGINE REMAINED RUNNING, BUT AT A VERY LOW RPM - APPLYING GAS DID NOTHING TO REV THE ENGINE. AFTER TURNING THE VEHICLE OFF, I WAS ABLE TO RESTART IT AND LIMP IT HOME. THE NEXT TIME I DROVE IT, APPROXIMATELY 3 DAYS LATER, IT ACTED SIMILARLY, THREATENING TO CUT OFF WHEN NOT APPLYING GAS. I TOOK IT TO THE FORD DEALER FOR DIAGNOSIS AND WAS IMMEDIATELY TOLD THIS WAS PROBABLY A "THROTTLE BODY" PROBLEM. THE DEALER CONFIRMED THIS THE NEXT DAY AND PLACED AN ORDER FOR THE PART. THE PART IS ON BACK ORDER, I SUPPOSE DUE TO THE DEMAND FOR CORRECTION ON THIS PART. I LEFT THE VEHICLE WITH THE DEALER FOR THE 5-7 BUSINESS DAYS NEEDED TO GET THE PART AS I WAS NOT COMFORTABLE DRIVING THE VEHICLE WITHOUT THE REPAIR. THANKFULLY IT IS STILL UNDER WARRANTY. I UNDERSTAND THIS IS A $500+ PART. *TR
NHTSA ODI #10542553
34,000 miles · Sep 8, 2013
Fuel/propulsion System
CAR BEGAN ON MULTIPLE OCCASIONS ACTING LIKE IT WAS EITHER NOT GETTING POWER OR FUEL. TAKEN TO A FORD DEALER IN 04/2103 AND THEY DISREGARDED THE SYMPTONS I WAS DESCRIBING AND SAID NOTHING WAS WRONG (STILL UNDER WARRANTY THEN). BY AUGUST 2013 IT WAS HAVING INCIDENTS OF SHUDDERING, LOSING POWER AND WOULD HAVE TO BE TURNED OFF. B…
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CAR BEGAN ON MULTIPLE OCCASIONS ACTING LIKE IT WAS EITHER NOT GETTING POWER OR FUEL. TAKEN TO A FORD DEALER IN 04/2103 AND THEY DISREGARDED THE SYMPTONS I WAS DESCRIBING AND SAID NOTHING WAS WRONG (STILL UNDER WARRANTY THEN). BY AUGUST 2013 IT WAS HAVING INCIDENTS OF SHUDDERING, LOSING POWER AND WOULD HAVE TO BE TURNED OFF. BY 09/03/2013, IT WAS UNDRIVEABLE. A COMPLAINT WAS FILED WITH FORD IN MID AUGUST. CAR WAS OUT OF WARRANTY AND QUOTED REPAIR WAS $871. FORD AGREED TO REPAIR AT 50% AND WORK WAS COMPLETED ON 09/06/2103.
NHTSA ODI #10542502
Official recalls
7Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Nov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Consequence & remedy
Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Dec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
Consequence & remedy
Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA17004 · Power Steering Failure
Opened Nov 20, 2017 · Closed Feb 9, 2024
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:rack And Pinion; Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Steering:electric Power Assist System
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE14030 · Electric Power Steering Failure
Opened Oct 2, 2014 · Closed Sep 10, 2015
Status: closed (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
EA12009 · Floor Mat Interference With Accelerator
Opened Dec 12, 2012 · Closed Jun 12, 2014
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Vehicle Speed Control
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
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