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2011 Ford Fusion

Owner reports · Recalls · Investigations

More warning signs than most Fusion years

Owner complaints for the 2011 Ford Fusion are substantially higher than the model-year median of 1,109.

About this comparison →

When problems were reported

Mileage at the reported incident

2,089 reports with mileage · 696 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 1,428 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 330 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 276 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

80 crash reports10 fire reports37 injury reports

Engine complaints

276 reports
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44,600 miles · Sep 11, 2013
EngineVehicle Speed Control

THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING …

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THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING SHOULDER, AND TURNED MY VEHICLE FULLY OFF AND BACK ON. THIS STOPPED MY CAR FROM STALLING AND SHAKING. BUT I AM STARTING TO FEEL VERY UNSAFE IN MY VEHICLE BECAUSE THERE IS NO WARNING WHEN MY CAR WILL STALL OUT AND I DO A LOT OF HIGHWAY TRAVELING. THIS WAS THE SECOND TIME IN A 2 WEEK PERIOD THAT THIS HAS HAPPENED. *TR

NHTSA ODI #10543047

53,000 miles · Sep 10, 2013
EnginePower TrainVehicle Speed Control

THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING …

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THIS IS MY SECOND OCCURRENCE: I WAS DRIVING AT A LEVEL SPEED OF ABOUT 45 WITH THE FLOW OF TRAFFIC (IN-CITY ROAD, SPEED LIMIT 45). WHEN I HEARD MY CAR SEEM TO SHIFT OUT OF GEAR, AND START STALLING AND SLOWING DOWN AND THE WRENCH ICON ON THE DASH WAS LIT UP. I WAS IN THE LEFT LANE OF A FOUR-LANE STREET. I GOT TO QUICKEST UPCOMING SHOULDER, AND TURNED MY VEHICLE FULLY OFF AND BACK ON. THIS STOPPED MY CAR FROM STALLING AND SHAKING. BUT I AM STARTING TO FEEL VERY UNSAFE IN MY VEHICLE BECAUSE THERE IS NO WARNING WHEN MY CAR WILL STALL OUT AND I DO A LOT OF HIGHWAY TRAVELING. THIS WAS THE SECOND TIME IN A 2 WEEK PERIOD THAT THIS HAS HAPPENED. *TR

NHTSA ODI #10542832

66,000 miles · Sep 9, 2013
EngineFuel/propulsion SystemVehicle Speed Control

MY 11 FUSION DIED IN GEAR (LEMP MODE THEY CALL IT) IN THE MIDDLE OF AN INTERSECTION WHERE I WAS ALMOST HIT AND STOPPED TRAFFIC FOR A GOOD AMOUNT OF TIME DUE TO IT BEING IN GEAR AND UNABLE TO MOVE. AFTER BEING TOWED TO A DEALER AND BEING TOLD IT WAS MY BATTERY; I LEFT THE DEALER PAYING FOR THE TOW, DIAGNOSTIC AND A BATTERY. I WEN…

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MY 11 FUSION DIED IN GEAR (LEMP MODE THEY CALL IT) IN THE MIDDLE OF AN INTERSECTION WHERE I WAS ALMOST HIT AND STOPPED TRAFFIC FOR A GOOD AMOUNT OF TIME DUE TO IT BEING IN GEAR AND UNABLE TO MOVE. AFTER BEING TOWED TO A DEALER AND BEING TOLD IT WAS MY BATTERY; I LEFT THE DEALER PAYING FOR THE TOW, DIAGNOSTIC AND A BATTERY. I WENT BACK A WEEK LATER FOR AN OIL CHANGE AND WAS TOLD MY CAR WAS IN GOOD RUNNING CONDITION. AROUND THE CORNER FROM THE DEALERSHIP IS THE ON RAMP TO GO HOME. AS I WAS ACCELERATING UP THE ON RAMP TO HIGHWAY SPEED IT WENT INTO LEMP MODE AGAIN LEAVING ME WITH NO POWER ENTERING ONTO THE HIGHWAY. THANK GOD THE SEMI AND OTHER VEHICLES BEHIND ME WERE PAYING ATTENTION AND AVOIDED REAR ENDING ME AT HIGH SPEED. I WAS AGAIN TOWED AROUND THE BLOCK FROM TO THE DEALER WHERE THEY HAVE INFORMED ME THAT IT IS MY THROTTLE BODY POSITION SENSOR AND IS NOT COVERED UNDER MY EXTENDED WARRANTY, OR THE FEDERAL EMISSIONS WARRANTY. $600.00 LATER; I AM TRADING THIS CAR IN BECAUSE IT IS NOT SAFE TO BE DRIVING WITH THIS POSSIBILITY OF LOSING ALL POWER AT A CRITICAL TIME. SOME ONE NEEDS TO HAVE THEM ACCOUNT FOR THIS ERROR AND GET THESE CARS OFF THE ROAD. I WAS CLOSE TO BEING KILLED BECAUSE OF THIS AND SOONER OR LATER THIS WILL CAUSE A DEATH. *TR

NHTSA ODI #10542752

41,000 miles · Sep 8, 2013
Engine

I WAS DRIVING AT A SPEED OF APPROXIMATELY 60 MPH ON A WELL TRAVELED, BUSY CITY HIGHWAY AND MY CAR TRANSMISSION DIED. THROUGH CAREFUL MANEUVERING I WAS ABLE TO PULL MY CAR OFF THE ROAD AND ONTO THE SHOULDER WITHOUT INCIDENT. I WAS ABLE TO POWER MY CAR COMPLETELY DOWN, TURN THE KEY AND THE ENGINE IMMEDIATELY STARTED. I CAUTIOUSLY,…

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I WAS DRIVING AT A SPEED OF APPROXIMATELY 60 MPH ON A WELL TRAVELED, BUSY CITY HIGHWAY AND MY CAR TRANSMISSION DIED. THROUGH CAREFUL MANEUVERING I WAS ABLE TO PULL MY CAR OFF THE ROAD AND ONTO THE SHOULDER WITHOUT INCIDENT. I WAS ABLE TO POWER MY CAR COMPLETELY DOWN, TURN THE KEY AND THE ENGINE IMMEDIATELY STARTED. I CAUTIOUSLY, OR SHOULD I SAY FEARFULLY, PROCEEDED UNTIL I WAS TO MY DESTINATION AND ANOTHER INCIDENT DID NOT OCCUR. I SPOKE TO A FORD CERTIFIED MECHANIC AT MY LOCAL DEALERSHIP AND HAD THEM TAKE A LOOK AT MY CAR. COME TO FIND OUT THE THROTTLE BOX WAS IN NEED OF BEING REPLACED. ALTHOUGH MY CAR HAD LOW MILES ON IT I DIDN'T THINK TOO MUCH OF IT BECAUSE MECHANICAL FAILURE DOES OCCUR, HOWEVER, I WAS TAKEN BACK BY THE FACT THAT THE PART WAS BACK ORDERED FOR THE NEXT 4 TO 6 WEEKS FROM MY LOCAL FORD DEALERSHIP. (I DID END UP PAYING EXTRA TO HAVE AN EMERGENCY RUSH PUT ON IT AS I RECENTLY HAVE BEEN DOING A LOT OF DRIVING FOR WORK AND HAVE A SMALL CHILD I NEED TO TRANSPORT AT TIMES) ONCE HOME I LOOKED INTO "FORD FUSION THROTTLE BOX" AND FOUND THAT MY EXPERIENCE WAS NOT UNLIKE MANY OTHERS. THE POTENTIAL DANGER THAT I, AND OTHERS, HAVE FACED BY DRIVING MAKES AND MODELS OF THE CARS WITH THESE THROTTLE BOXES IS SCARY. HAVING HAD AN EXPERIENCE LIKE I DID, I WAS LUCKY, IT IS ONLY A MATTER OF TIME BEFORE FORD'S LUCK RUNS OUT WITH THIS INFERIOR THROTTLE BOX EQUIPMENT.

NHTSA ODI #10542541

36,056 miles · Sep 6, 2013
Engine

CAR LOSES POWER AND STARTS TO SHAKE AND STUTTER. WRENCH LIGHT COMES ON. TURNING OFF THE CAR, AND RESTARTING IT WILL PUT THINGS BACK TO NORMAL...UNTIL IT HAPPENS AGAIN. THIS HAS HAPPENED ON 5 SEPERATE OCCASIONS. THE LAST TWO EPISODES NEARLY CAUSED AN ACCIDENT. PULLING ONTO A MAJOR STREET FROM A SIDE STREET. FORTUNATLY, THE …

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CAR LOSES POWER AND STARTS TO SHAKE AND STUTTER. WRENCH LIGHT COMES ON. TURNING OFF THE CAR, AND RESTARTING IT WILL PUT THINGS BACK TO NORMAL...UNTIL IT HAPPENS AGAIN. THIS HAS HAPPENED ON 5 SEPERATE OCCASIONS. THE LAST TWO EPISODES NEARLY CAUSED AN ACCIDENT. PULLING ONTO A MAJOR STREET FROM A SIDE STREET. FORTUNATLY, THE ON-COMING TRAFFIC WAS PAYING ATTENTION AND AVOIDED AN ACCIDENT. ALSO, WHILE MAKING A LEFT HAND TURN IN A BUSY INTERSECTION. SCARY SITUATION, BUT AGAIN AVOIDED A NEAR MISS. CAR WAS TAKEN TO DEALER ON 8/10/2013. DIAGNOSIS-THROTTLE BODY NEEDS TO BE REPLACED. HOWEVER, THEIR ARE NO PARTS AVAILABLE. INTERESTING...THEY MUST BE FAILING AT A VERY HIGH RATE. I WAS TOLD NOT TO EXPECT THE PART UNTIL OCTOBER 26TH. 3 MONTHS! SO THE CAR SITS PARKED, WAITING FOR A NEW THROTTLE BODY. IT IS MUCH TOO DANGEROUS TO DRIVE. 2011 FORD FUSION (STILL MAKING CAR PAYMENTS) WILL BE SITTING FOR 3 MONTHS WHY I TRY TO FIGURE OUT HOW TO GET TO WORK EVERYDAY. 56 MILES OVER THE WARRANTY SO THE REPAIR WILL COST $600. THANKS FORD. JUST HAPPY I DIDN'T CAUSE AN ACCIDENT OR GET ANYONE HURT. BUT ITS JUST A MATTER OF TIME...

NHTSA ODI #10542350

65,000 miles · Sep 5, 2013
EngineFuel System, GasolinePower Train

I OWN A 2011 FORD FUSION. ON 8/16/2013, ON CITY STREETS, TRAVELING LESS THAN 20 MPH, THE CAR ENGINE CUT OFF, THE WRENCH LIGHT CAME ON. I WAS ABLE TO STEER, BUT ALL OF MY DASH INDICATOR LIGHTS WERE FUNCTIONING AS WELL AS A/C AND RADIO. HOWEVER, THERE WAS NO RESPONSE FROM THE ACCELERATOR. AT LESS THAN 5 MPH, SHE BEGAN TO SHUDDE…

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I OWN A 2011 FORD FUSION. ON 8/16/2013, ON CITY STREETS, TRAVELING LESS THAN 20 MPH, THE CAR ENGINE CUT OFF, THE WRENCH LIGHT CAME ON. I WAS ABLE TO STEER, BUT ALL OF MY DASH INDICATOR LIGHTS WERE FUNCTIONING AS WELL AS A/C AND RADIO. HOWEVER, THERE WAS NO RESPONSE FROM THE ACCELERATOR. AT LESS THAN 5 MPH, SHE BEGAN TO SHUDDER/BALK LIKE I WAS JUST LEARNING TO DRIVE A STICK SHIFT. ON 9/2/2013, THE SAME THING HAPPENED AT TWO SEPARATE TIMES, EXCEPT DURING THE FIRST I WAS DRIVING ON A TOLL ROAD AT 55 MPH. THE SECOND INCIDENT I WAS AGAIN TRAVELING AT 55 MPH ON AN ACCESS RAMP THAT LEADS ONTO THE INTERSTATE. IN ALL 3 INCIDENTS, THE WRENCH LIGHT CAME ON AND I DID HAVE CONTROL OF THE STEERING WHEEL AND WAS ABLE TO SAFELY GET MY VEHICLE OUT OF THE MAIN THOROUGHFARE. I THEN SHUT OFF A/C, RADIO AND IGNITION; WAITED A SHORT TIME AND RESTARTED THE CAR. EACH TIME SHE HESITATED EVER SO SLIGHTLY BEFORE STARTING AND I WAS THEN ABLE TO DRIVE ON TO MY DESTINATION. *JB

NHTSA ODI #10542154

55,000 miles · Sep 4, 2013
Electrical SystemEngineFuel System, Gasoline

CAR EXPERIENCED A SUDDEN LOSS OF POWER DURING ACCELERATION FROM A STOP SIGN. LOST 99% OF POWER AND MISSED HEAVILY. NEARLY REAR-ENDED. PULLED OVER, TURNED CAR OFF, WAITED A FEW MINUTES AND RESTARTED THE CAR. RAN FINE. DROVE APPROXIMATELY 15 MILES AND 25 MINUTES BEFORE PARKING THE CAR; PROBLEM DID NOT RECUR. DROVE APPROXIMAT…

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CAR EXPERIENCED A SUDDEN LOSS OF POWER DURING ACCELERATION FROM A STOP SIGN. LOST 99% OF POWER AND MISSED HEAVILY. NEARLY REAR-ENDED. PULLED OVER, TURNED CAR OFF, WAITED A FEW MINUTES AND RESTARTED THE CAR. RAN FINE. DROVE APPROXIMATELY 15 MILES AND 25 MINUTES BEFORE PARKING THE CAR; PROBLEM DID NOT RECUR. DROVE APPROXIMATELY 20 MILES AND 30 MINUTES TO DEALERSHIP; PROBLEM DID NOT RECUR. DEALERSHIP DIAGNOSED THE PROBLEM THE SAME AS MANY OF THE COMPLAINTS ON THIS WEBSITE - THE THROTTLE BODY ACTUATOR IS STICKING. $400 REPAIR. INFORMATION ONLINE INDICATES THAT THIS IS A NEW THROTTLE DESIGN BY FORD, SO IN ESSENCE, FORD IS EXPERIMENTING ON MY DIME. NOT ACCEPTABLE. *JB

NHTSA ODI #10541909

27,750 miles · Sep 4, 2013
EngineVehicle Speed Control

I WAS DRIVING ON I-5 ON MY WAY HOME FROM RUNNING ERRANDS WITH THE FAMILY. I WAS DRIVING BETWEEN 70-75 MPH , IN THE FAST LANE, WHEN THE CAR JERKED AND THE WRENCH LIGHT CAME ON. MY CAR LOST ACCELERATION. I WAS LOSING SPEED FAST. MY HUSBAND KEPT ME CALM AND HELPED ME GET THE CAR TO THE SIDE OF THE FREEWAY. WHEN WE WERE SAFELY ON TH…

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I WAS DRIVING ON I-5 ON MY WAY HOME FROM RUNNING ERRANDS WITH THE FAMILY. I WAS DRIVING BETWEEN 70-75 MPH , IN THE FAST LANE, WHEN THE CAR JERKED AND THE WRENCH LIGHT CAME ON. MY CAR LOST ACCELERATION. I WAS LOSING SPEED FAST. MY HUSBAND KEPT ME CALM AND HELPED ME GET THE CAR TO THE SIDE OF THE FREEWAY. WHEN WE WERE SAFELY ON THE SIDE OF THE FREEWAY THE ENGINE WAS STILL ON BUT RUNNING ROUGH. I TURNED THE CAR OFF. I CALLED FOR A TOW TRUCK. I HAD MY FATHER COME AND PICK MY SON AND I UP AND MY HUSBAND WAITED WITH THE CAR. WE HAD THE CAR TOWED TO HARROLD FORD. THE PART WAS ON BACK ORDER AND I WAS WITHOUT MY CAR FOR 10 DAYS. THANK GOODNESS MY CAR IS STILL UNDER WARRANTY AND A RENTAL CAR WAS INCLUDED. THIS IS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME IN MY 25 YEARS OF DRIVING. I AM SO THANKFUL THAT MY HUSBAND WAS WITH ME TO KEEP ME CALM AND HELP ME GET OUR FAMILY SAFELY OFF THE FREEWAY. I AM SO NERVOUS DRIVING MY CAR NOW, I JUST PRAY THAT NOTHING LIKE THIS HAPPENS AGAIN. *JB

NHTSA ODI #10541881

49,452 miles · Sep 4, 2013
EngineVehicle Speed Control

I WAS NOT IN AN ACCIDENT. HOWEVER, MY CAR LOST POWER (ENGINE) WHILE TURNING ON A BUSY ROAD! I HAD TO TURN MY CAR OFF AND RESTART THE ENGINE SEVERAL TIMES JUST TO GET MY CHILDREN AND TO A SAFE LOCATION. I FINALLY PARKED THE CAR AND WE WALKED HOME. IT COULD HAVE BEEN WORSE AS WE WERE ALMOST HIT TURNING (WHEN IT FIRST WENT OUT). …

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I WAS NOT IN AN ACCIDENT. HOWEVER, MY CAR LOST POWER (ENGINE) WHILE TURNING ON A BUSY ROAD! I HAD TO TURN MY CAR OFF AND RESTART THE ENGINE SEVERAL TIMES JUST TO GET MY CHILDREN AND TO A SAFE LOCATION. I FINALLY PARKED THE CAR AND WE WALKED HOME. IT COULD HAVE BEEN WORSE AS WE WERE ALMOST HIT TURNING (WHEN IT FIRST WENT OUT). THE CAR WAS TOWED AND I AM BEING TOLD MY FORD THAT THE THROTTLE BODY NEEDS TO BE REPLACED AND MY PCM NEED TO BE REPROGRAMMED. THE ISSUE IS THE FACT THAT I HAVE BEEN COMPLAINING ABOUT THE CAR FEELING LIKE TRANSMISSION IS SLIPPING BUT WAS TOLD IT WAS ?NORMAL? FOR A FORD. NOW THAT IT IS OUT OF WARRANTY AND ALMOST COST MY CHILDREN AND I OUR LIVES?IT?S NOT COVERED. I HAVE ONLY HAD THIS CAR 2 YEARS AND CALL FORD COMPANY. WELL, WHILE SPEAKING TO THEM I DO SOME RESEARCH AND SEE THAT THIS IS AN ISSUE AND DECIDED TO SEND AN EMAIL. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED. NOT TO MENTION COSTING US TO HAVE IT GET FIXED. FORD NOR MY DEALERSHIP DOES NOT HAVE ANY RECORDS OF MY COMPLAINTS. THE ONLY ONE THEY SEE IS FROM A MONTH AGO WHEN THE CAR FIRST STOPPED ON ME. I TRIED TO GET IT SEEN BUT NO DEALERSHIP HAD A TRANSMISSION CLERK THAT COULD SE MY CAR FOR A MONTH!!!! THEN WHEN I WENT TO TURN ON THE CAR TO CHECK THE MILES, THE ENGINE WAS OFF AND I WAS TOLD THE ERROR WOULD NOT READ. FORD IS NOT HELPFUL AND THIS ISSUE NEEDS TO BE RESOLVED. *JB

NHTSA ODI #10541876

42,000 miles · Sep 4, 2013
EngineFuel System, Gasoline

CAR APPEARED TO HAVE LOST FUEL POWER WHILE DRIVING APPROX. 40 MILES PER HOUR. CAR JERKED AND SPEED REDUCED TO APPROX. 5 MILES AN HOUR. APPEARED TO NOT BE RECEIVING ANY FUEL EVEN WHEN THE PEDAL WAS BEING PUSHED. PULLED OVER, TURNED MOTOR OFF THEN RESTARTED. DROVE OKAY FOR ABOUT 5 MORE MINUTES THAN DID THE SAME THING AGAIN ONL…

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CAR APPEARED TO HAVE LOST FUEL POWER WHILE DRIVING APPROX. 40 MILES PER HOUR. CAR JERKED AND SPEED REDUCED TO APPROX. 5 MILES AN HOUR. APPEARED TO NOT BE RECEIVING ANY FUEL EVEN WHEN THE PEDAL WAS BEING PUSHED. PULLED OVER, TURNED MOTOR OFF THEN RESTARTED. DROVE OKAY FOR ABOUT 5 MORE MINUTES THAN DID THE SAME THING AGAIN ONLY THIS TIME WHILE DRIVING ON A HIGHWAY THAT HAD THE SHOULDER OF THE ROAD BEING WORKED ON. THE TIME WAS 5 AM AND IT WAS EXTREMELY FOGGY. VISIBILITY WAS POOR AND THE SCENARIO COULD HAVE BEEN MUCH WORSE, ALL THINGS CONSIDERED. REPEATED THE PROCESS AGAIN OF TURNING THE MOTOR OFF AND BACK ON, MAKING IT TO MY PLACE OF WORK THIS TIME WITHIN 5 MINUTES. CHECK ENGINE LIGHT CAME ON AND REMAINED ON WHEN THE CAR WAS STARTED. TOOK CAR TO DEALERSHIP AFTER WORK (APPROX 8 MILES AWAY) WITHOUT INCIDENT ALTHOUGH THE CHECK ENGINE LIGHT WAS ON. TECHNICIAN CALLED NEXT DAY STATING THE THROTTLE BODY NEEDED REPLACED AND HAD SEEN THIS ON MULTIPLE OCCASIONS LATELY WITH FORD VEHICLES. ALTHOUGH I DID NOT HAVE AN ACCIDENT I CAN SEE WHERE THIS ISSUE HAS POTENTIAL TO BE HARMFUL TO THE DRIVER AND OTHERS. I HOPE SOMETHING IS DONE SOON BEFORE SOMETHING MORE SERIOUS DOES HAPPENS. *JB

NHTSA ODI #10541809

Official recalls

7

21V158000 · Air Bags:frontal:driver Side:inflator Module

Mar 10, 2021

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

21V081000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Feb 16, 2021

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Additional source detail variants (3)

Air Bags:frontal:passenger Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags:frontal:driver Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags:frontal

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

19V001000 · Air Bags:frontal:passenger Side:inflator Module

Jan 7, 2019

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

16V384000 · Air Bags:frontal:passenger Side:inflator Module

May 31, 2016

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

15V793000 · Fuel System, Gasoline:storage:auxillary Tank

Nov 24, 2015

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

Consequence & remedy

Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.

15V340000 · Steering:electric Power Assist System

Jun 2, 2015

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

11V574000 · Wheels:lugs/nuts/bolts/studs

Dec 7, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

Consequence & remedy

Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA17004 · Power Steering Failure

Opened Nov 20, 2017 · Closed Feb 9, 2024

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:rack And Pinion; Steering:rack And Pinion:rack

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (4)

Steering:electric Power Assist System

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering:rack And Pinion

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering:rack And Pinion:rack

On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles.  During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning.  Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem.  It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure.  This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age.  At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following:  testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified.  Accordingly, this Engineering Analysis is closed.  See the attached Engineering Analysis Closing Report for details.  The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

PE14030 · Electric Power Steering Failure

Opened Oct 2, 2014 · Closed Sep 10, 2015

Status: closed (inferred from source dates) · Steering:electric Power Assist System

The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur

PE13003 · Electronic Throttle Body Malfunction

Opened Feb 21, 2013 · Closed Feb 28, 2014

Status: closed (inferred from source dates) · Engine

On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that

EA12009 · Floor Mat Interference With Accelerator

Opened Dec 12, 2012 · Closed Jun 12, 2014

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Vehicle Speed Control

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.