NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
276 reportsClear category filter58,000 miles · Oct 7, 2013
EngineVehicle Speed Control
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 55+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS . HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY CARS GOING A LOT …
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THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 55+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS . HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY CARS GOING A LOT FASTER THAN ME WHILE I WAS MOVINGTO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD. *TR
NHTSA ODI #10546975
45,000 miles · Oct 3, 2013
Electrical SystemEngineFuel/propulsion System
THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY…
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THIS HAS HAPPENED MULTIPLE TIMES VARYING FROM ACCELERATING FROM A STOP TO HIGHWAY SPEEDS OF 60+ MPH. 2011 FORD FUSION SEL SUDDENLY LOSES ALL POWER AND WRENCH ICON ILLUMINATES AND NO ACCELERATION HAPPENS AT ALL. THE ENGINE REMAINS AT IDLE WITH FLUCTUATIONS FROM 800-1200 RPMS. HAD TO CROSS MULTIPLE LANES AND WAS ALMOST RAN INTO BY THREE CARS GOING A LOT FASTER THAN ME WHILE I WAS LISTING TO THE EMERGENCY LANE. ONCE CAR IS TURNED OFF AND RESTARTED THE PROBLEM WILL GO AWAY. AFTER MUCH RESEARCH AND THE ONE TIME IT SHOWED A CHECK ENGINE LIGHT I RAN THE CODES AND IT ALL WAS POINTING TO A DEFECTIVE THROTTLE BODY. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS WITH THIS ASPECT ON THIS CAR AND JUST HOPE SOMEONE DOESN'T HAVE TO GET KILLED ON THE ROAD LIKE I ALMOST DID TO GET A RECALL ON THIS CAR AND PART. *TR
NHTSA ODI #10546696
41,800 miles · Sep 26, 2013
EngineVehicle Speed Control
THE CAR CONTINUOUSLY GOES LIMP AT HIGHWAY SPEEDS AND ALSO WHILE IN TRAFFIC. IT IS INTERMITTENT BUT HAS OCCURRED OVER 50 TIMES. THERE ARE TIMES WHERE IT WILL DIE ON ME A DOZEN TIMES IN A 10 MILE DRIVE. THE WRENCH AND EMISSIONS WARNING LIGHTS GO ON AND I LOSE ALL ABILITY TO ACCELERATE BUT DO NOT LOSE ELECTRICAL POWER AND THE ENGI…
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THE CAR CONTINUOUSLY GOES LIMP AT HIGHWAY SPEEDS AND ALSO WHILE IN TRAFFIC. IT IS INTERMITTENT BUT HAS OCCURRED OVER 50 TIMES. THERE ARE TIMES WHERE IT WILL DIE ON ME A DOZEN TIMES IN A 10 MILE DRIVE. THE WRENCH AND EMISSIONS WARNING LIGHTS GO ON AND I LOSE ALL ABILITY TO ACCELERATE BUT DO NOT LOSE ELECTRICAL POWER AND THE ENGINE DOES NOT TURN OFF. RESTARTING THE VEHICLE TEMPORARILY FIXES IT, BUT ALSO CLEARS THE WARNING LIGHTS SO MY MECHANIC CANNOT DIAGNOSE THE PROBLEM. IT IS SO DANGEROUS AND JUST A MATTER OF TIME UNTIL I GET IN AN ACCIDENT. THERE ARE NO WARNING SIGNS BEFORE IT HAPPENS AND NO REMEDY OTHER THAN RESTARTING, WHETHER ON THE HIGHWAY OR IN THE MIDDLE OF AN INTERSECTION. *JS
NHTSA ODI #10545574
58,000 miles · Sep 23, 2013
Engine
WHEN COMING TO A STOP, MY CAR BEGAN TO SEVERELY SHAKE BACK AND FORTH. IT POSED A DANGER RISK FOR MYSELF AND MY KIDS. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD IN TIME, BECAUSE IT SEEMED THAT MY CAR WAS ABOUT TO CRASH INTO THE CAR IN FRONT OF ME. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS A THROTTLE BODY ISSUE AND…
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WHEN COMING TO A STOP, MY CAR BEGAN TO SEVERELY SHAKE BACK AND FORTH. IT POSED A DANGER RISK FOR MYSELF AND MY KIDS. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD IN TIME, BECAUSE IT SEEMED THAT MY CAR WAS ABOUT TO CRASH INTO THE CAR IN FRONT OF ME. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS A THROTTLE BODY ISSUE AND IS NOT COVERED UNDER THE WARRANTY.
NHTSA ODI #10544962
41,000 miles · Sep 23, 2013
EngineUnknown Or OtherVehicle Speed Control
WAS DRIVING ON A LOCAL ROAD, SPEED LIMIT WAS 35MPH, I WAS SLOWING DOWN TO STOP AT A RED LIGHT THEN IT TURNED GREEN SO I ACCELERATED ON THE GAS AND THEN THE VEHICLE STARTED TO LOSE POWER AND AND DID NOT WANT TO GO AND STARTED ACTING LIKE IT WAS GOING TO STALL, SO I PULLED OVER PARKED AND TURNED THE VEHICLE OFF AND THEN WAITED A …
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WAS DRIVING ON A LOCAL ROAD, SPEED LIMIT WAS 35MPH, I WAS SLOWING DOWN TO STOP AT A RED LIGHT THEN IT TURNED GREEN SO I ACCELERATED ON THE GAS AND THEN THE VEHICLE STARTED TO LOSE POWER AND AND DID NOT WANT TO GO AND STARTED ACTING LIKE IT WAS GOING TO STALL, SO I PULLED OVER PARKED AND TURNED THE VEHICLE OFF AND THEN WAITED A FEW MINUTES AND TURN THE CAR BACK ON AND THE CAR SEEMED FINE AND I WAS ABLE TO DRIVE AGAIN, THIS HAS HAPPENED AT LEAST 3 TIMES IN SINCE THEN AND I WAS TOLD IT WAS THE THROTTLE BODY THAT NEEDED TO BE REPLACED, I AM GOING TO REPLACED IT AND HOPEFULLY IT WILL DO THE TRICK. I HEARD THAT THIS IS ALSO A PROBLEM WITH OTHER FORD CARS AND IS CURRENTLY UNDER INVESTIGATION FOR A RECALL, I HOPE THIS LETTER HELPS WITH GETTING A RECALL SUBMITTED.
NHTSA ODI #10544915
35,140 miles · Sep 22, 2013
EnginePower TrainVehicle Speed Control
MY WIFE WAS DRIVING AND I WAS HER PASSENGER ON MILLER PARK HIGHWAY ON THE 18TH WHEN ALL OF A SUDDEN THE CAR JERKS FORWARD ON US, IT STARTS SPUTTERING LIKE IT WAS GOING TO CHOKE OUT, MY WIFE THEN TRIED TO GET ON THE SHOULD WHEN SHE NOTICED THAT THE CARS ACCELERATOR WENT ALL THE WAY TO THE FLOOR WITHOUT ANY RESPONSE FROM THE CAR. …
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MY WIFE WAS DRIVING AND I WAS HER PASSENGER ON MILLER PARK HIGHWAY ON THE 18TH WHEN ALL OF A SUDDEN THE CAR JERKS FORWARD ON US, IT STARTS SPUTTERING LIKE IT WAS GOING TO CHOKE OUT, MY WIFE THEN TRIED TO GET ON THE SHOULD WHEN SHE NOTICED THAT THE CARS ACCELERATOR WENT ALL THE WAY TO THE FLOOR WITHOUT ANY RESPONSE FROM THE CAR. TRAFFIC WAS FLYING BY US AS THE CARS ENGINE BRAKE CONTINUED TO SLOW US WAY WAY DOWN. WE WERE ABLE TO USE THE BRAKES. MY WIFE FINALLY GOT OVER TO THE SIDE, TURNED ON HER HAZARDS AND TURN OFF THE CAR. WE BOTH SAT ON THE SIDE OFF ROADWAY AND I HAD TO CALM DOWN MY WIFE DUE TO THE FACT HAT SHE THOUGHT SHE WAS GOING TO BE IN AN ACCIDENT. AFTER A FEW MINUTES WE TURNED ON THE CAR AND THE "WRENTCH" ALERT RE-SET ITSELF AND WE WERE ABLE TO DRIVE. MY WIFE AND I USED TO FEEL SAFE IN OUR FORD FUSION, BUT UNFORTUNATELY NOW WE DON'T HAVE ANY SAFE FEELINGS AFTER EVERYTHING THAT OUR CAR HAS GONE THROUGH ( BLEW OUT ENGINE DUE TO FAILED BEARINGS, THE TRANS SLIPS ALL THE TIME ON US, ETC ETC ). WE BOTH TRUELY LOVED THIS CAR, BUT NOW......
NHTSA ODI #10544841
52,500 miles · Sep 21, 2013
EnginePower Train
WAS GOING JUST GOING DOWN A RESIDENTIAL STREET AND A WARNING LIGHT CAME ON AND MY CAR STARTED SURGING AND RUNNING ROUGH AND BASICALLY JUST STOPPED. I TURNED IT OFF AND LET IT SIT A BIT AND THEN IT RESTARTED AND THE WARNING LIGHT WAS OFF AND DROVE FINE. ONE MONTH LATER THIS HAPPEND AGAIN IN TOWN AND APPROXIMATELY AT THE SAME SPEE…
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WAS GOING JUST GOING DOWN A RESIDENTIAL STREET AND A WARNING LIGHT CAME ON AND MY CAR STARTED SURGING AND RUNNING ROUGH AND BASICALLY JUST STOPPED. I TURNED IT OFF AND LET IT SIT A BIT AND THEN IT RESTARTED AND THE WARNING LIGHT WAS OFF AND DROVE FINE. ONE MONTH LATER THIS HAPPEND AGAIN IN TOWN AND APPROXIMATELY AT THE SAME SPEED. I FIGURED I WOULD HAVE THEM CHECK IT AS THE OWNERS MANUAL STATED TO DO IF IT HAPPENED MORE THAN ONCE WHEN I GOT MY OIL CHANGED. ABOUT 3 WEEKS AFTER THE 2ND INCIDENT AND 2 MONTHS AFTER THE 1ST, I WAS ON THE INTERSTATE GOING 65 MPH AND THE LIGHT CAME ON AND IT WAS AS IF I WAS NOT GETTING ANY POWER, THE ACCELERATOR DIDNT DO ANYTHING AND I HAD TO PULL OVER TO THE SHOULDER IN HEAVY TRAFFIC. AGAIN I TURNED THE CAR OFF LET IT SIT A BIT AND CONTINUED ON. MY DEALERSHIP IS 10 MILES FROM MY HOME, AS I WAS TAKING THE CAR IN TO GET CHECKED AND THE OIL CHANGED THE INCIDENT HAPPENED 2 TIMES IN THIS 10 MILE DISTANCE IN INTERSTATE TRAFFIC AND AGAIN I HAD TO PULL OFF ONTO THE SHOULDER IN HEAVY TRAFFIC JUST TO GET TO DEALERSHIP. IT HAPPENED 3 TIMES IN A 3 DAY PERIOD. THEY SAID THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND MY CAR ONLY HAS 54000 MILES ON IT AND IT WAS 500.00 TO FIX.
NHTSA ODI #10544701
34,260 miles · Sep 19, 2013
EngineFuel/propulsion SystemVehicle Speed Control
I WAS DRIVING HOME GOING 45 MPH WHEN MY CAR STALLED WITHOUT WARNING. WHEN I TRIED TO GIVE IT GAS, IT STARTED JUMPING AND JERKING THE WRENCH LIGHT CAME ON. I WAS ABLE INCH BY INCH TO MOVE MY CAR TO THE ADJACENT TURNING LANE, TURN ON MY FLASHERS AND CALL MY HUSBAND ON MY CELL PHONE. HE WAS ON HIS WAY HOME ALSO AND PULLED UP BE…
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I WAS DRIVING HOME GOING 45 MPH WHEN MY CAR STALLED WITHOUT WARNING. WHEN I TRIED TO GIVE IT GAS, IT STARTED JUMPING AND JERKING THE WRENCH LIGHT CAME ON. I WAS ABLE INCH BY INCH TO MOVE MY CAR TO THE ADJACENT TURNING LANE, TURN ON MY FLASHERS AND CALL MY HUSBAND ON MY CELL PHONE. HE WAS ON HIS WAY HOME ALSO AND PULLED UP BEHIND ME. HE TRIED TO GIVE IT GAS TOO BUT IT WOULD NOT BUDGE. HE TURNED THE IGNITION OFF AND THEN CRANKED THE CAR. THE WRENCH LIGHT WENT OFF AND THE CAR HAD POWER - JUST LIKE TURNING IT OFF HAD RESET SOMETHING. WE WERE ONLY A COUPLE OF MILES FROM OUR HOUSE, SO HE DROVE BY 2011 FORD FUSION HOME AND I FOLLOWED IN HIS TRUCK. I THEN CALLED MY DEALER, JIM TIDWELL FORD ON BARRETT PARKWAY AND TOLD THEM WHAT HAD HAPPENED. THEY SUGGESTED THAT I CALL A WRECKER AND HAVE IT TOWED TO THEIR LOCATION AS DRIVING THE CAR MIGHT DUE FURTHER DAMAGE OR THE INCIDENT MIGHT RE-OCCUR. SO, THAT'S WHAT I DID. A SERVICE TECHNICIAN CALLED ME FIRST THING THIS MORNING AND I WENT OVER WHAT HAD HAPPENED WITH HIM. HE CALLED ME THIS AFTERNOON AND SAID MY CAR WAS READY FOR PICK UP. THE PROBLEM WAS THE THROTTLE BODY AND MOTOR ASSEMBLY AND SINCE IT WAS UNDER WARRANTY THERE WOULD BE NO CHARGE TO ME. I CAN'T BELIEVE FORD ISN'T DECLARING A RECALL ON THIS PART. IF I HAD BEEN ON THE EXPRESSWAY, I FEEL CERTAIN I WOULD HAVE BEEN REAR ENDED. THIS PROBLEM WILL CAUSE SOMEONE TO GET KILLED. I'M JUST LUCKY NO ONE HIT ME. IT HAPPENED SO SUDDENLY AND WITHOUT WARNING. THIS TYPE OF SITUATION WILL MAKE YOU FALL OUT OF LOVE WITH YOUR FORD PRODUCT. I DON'T BELIEVE I WILL EVER BUY A FORD PRODUCT AGAIN, EVEN THOUGH I PREFER TO BUY AMERICAN PRODUCTS. *TR
NHTSA ODI #10544506
66,200 miles · Sep 18, 2013
Engine
I WAS DRIVING ON A MAIN THOROUGHFARE GOING ABOUT 45 MPH WHEN MY VEHICLE LOST ALL POWER AND SLOWED DOWN TO ABOUT 2 MPH. THE CAR BEGAN SPUTTERING AND SHAKING SO I HAD TO IMMEDIATELY GET OFF THE ROAD AND TURN THE CAR OFF. I WAITED FOR A FEW MINUTES AND STARTED IT AGAIN, BUT IT WOULD NOT GO OVER 2 MPH. A FAMILY MEMBER HAPPENED TO BE…
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I WAS DRIVING ON A MAIN THOROUGHFARE GOING ABOUT 45 MPH WHEN MY VEHICLE LOST ALL POWER AND SLOWED DOWN TO ABOUT 2 MPH. THE CAR BEGAN SPUTTERING AND SHAKING SO I HAD TO IMMEDIATELY GET OFF THE ROAD AND TURN THE CAR OFF. I WAITED FOR A FEW MINUTES AND STARTED IT AGAIN, BUT IT WOULD NOT GO OVER 2 MPH. A FAMILY MEMBER HAPPENED TO BE BEHIND ME AND HAD TO HELP ME GET OFF ROAD WITH TRAFFIC PASSING BY US. HE THOUGHT PERHAPS I HAD WATER IN THE GAS SO WE BOUGHT AN ADDITIVE TO SEE IF IT HELPED, AND IT SEEMED TO WORK FOR ABOUT A WEEK AND A HALF, BUT THEN IT HAPPENED AGAIN TWO MORE TIMES. THIS TIME THE SERVICE ENGINE LIGHT CAME ON AS WELL. I WENT TO AN AUTO PARTS STORE WHERE THEY TESTED IT AND GOT AN ERROR CODE OF P2111. I HAD TO GO THE FORD DEALERSHIP WHERE I WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. I HAVE A FRIEND WHO HAD THIS EXACT SAME ISSUE WITH HER FORD FUSION JUST A FEW MONTHS BACK. SHE PAID OVER $500 TO GET HERS REPAIRED AND I HAD TO PAY ABOUT $400 TO GET MINE REPAIRED. I UNDERSTAND THAT THIS SEEMS TO BE AN ISSUE, AND I BELIEVE FORD NEEDS TO ISSUE A RECALL. *JB
NHTSA ODI #10544298
55,277 miles · Sep 18, 2013
Engine
I WAS TRAVELING AT A RATE OF 65 ON THE HIGHWAY. THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE. I WAS ABLE TO MOVE OVER TO THE LEFT HAND SHOULDER OF THE HIGHWAY. THE "WRENCH" SYMBOL DISPLAYED ON THE DASH. I TURNED THE CAR OFF, TURNED ON HAZARD LIGHTS. I WAITED A FEW MINUTES STARTED THE CAR UP AND WAS ABLE TO TRAVEL …
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I WAS TRAVELING AT A RATE OF 65 ON THE HIGHWAY. THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE. I WAS ABLE TO MOVE OVER TO THE LEFT HAND SHOULDER OF THE HIGHWAY. THE "WRENCH" SYMBOL DISPLAYED ON THE DASH. I TURNED THE CAR OFF, TURNED ON HAZARD LIGHTS. I WAITED A FEW MINUTES STARTED THE CAR UP AND WAS ABLE TO TRAVEL TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY CODES P2111 P2112. THE THROTTLE BODY WAS REPLACED AND THE VEHICLE APPEARS TO BE RUNNING WELL NOW. THIS WAS A HUGE SAFETY CONCERN. MY 9 YEAR OLD SON WAS IN THE BACKSEAT. THANK GOODNESS WE WERE ABLE TO MAKE IT TO THE SHOULDER OF THE HIGHWAY. I DID NOT RECEIVE ANY ADVANCE WARNINGS FROM THE VEHICLE PRIOR TO IT REFUSING TO ACCELERATE.
NHTSA ODI #10544267
Official recalls
7Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Nov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Consequence & remedy
Consequence: The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Dec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
Consequence & remedy
Consequence: WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA17004 · Power Steering Failure
Opened Nov 20, 2017 · Closed Feb 9, 2024
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:rack And Pinion; Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Steering:electric Power Assist System
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion:rack
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 reports indicating the power steering assist failed while driving at various speeds with no warning. Ford Motor Company (Ford) provided 1,851 unique reports and 1,720 warranty claims related to the alleged problem. It should be noted that as the result of investigation PE14-030, Ford conducted a safety recall (15V-340) ofMY 2011-2012 Ford Fusion and other vehicles using the same electric power assist steering unit to rectify incidents of loss of power steering assist. On November 20, 2017, PE16-011 was upgraded to this Engineering Analysis (EA17-004) to further assess the scope, frequency, and consequence of this failure. This was based on an analysis of the subject vehicle complaint data that had indicated an increased likelihood of failure as the vehicles age. At the time, the rate of occurrence of this failure was comparable to previous investigations involving loss of power steering assist including the previously mentioned PE14-030. During the EA, ODI’s analysis of the alleged defect in the subject vehicles identified the following: testing showed minor steering effort changes between “assist” and “no assist”, no root cause identified, a declining failure trend, the ramp-down or reduced assist provided when a DTC is set, a lower failure rate than the recalled Fusion vehicles, and the high age of the vehicles. A safety-related defect trend has not been identified. Accordingly, this Engineering Analysis is closed. See the attached Engineering Analysis Closing Report for details. The closing of this investigation does not constitute a finding by NHTSA that a safety defect does not exist, and ODI will take further actions if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE14030 · Electric Power Steering Failure
Opened Oct 2, 2014 · Closed Sep 10, 2015
Status: closed (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some cases a crash.The EPAS system was manufactured by TRW Automotive for Ford and was designated as Generation I.These units were first produced and put into vehicle production in July 2008 beginning with the model year (MY) 2010 Ford Fusion and Mercury Milan.The system is comprised of a mechanical steering rack-and-pinion gear with torque sensor, electric assist motor, motor position sensor and a power steering control module (PSCM). The PSCM is self-monitoring and designed to detect faults within the system and can store diagnostic trouble codes (DTCs) if a problem is detected.There are 29 potential DTCs the system can detect.Many of these allow the system to go into reduced-assist steering mode by using the default vehicle speed signal should the live speed signal be lost, if voltage to EPAS system falls below 10.7 or goes above 17 volts, the temperature at the PSCM goes above 105C (221F), or if high friction is detected.Some DTCs will cause the system to go into manual steering mode (no assist). On July 1, 2015, Ford filed a Defect Information Report (DIR) identifying a safety related defect in TRW GEN I EPAS systems installed in some of the subject vehicles (NHTSA Recall 15V-340, Ford No. 15S18).The DIR indicated that intermittent electrical connections caused by quality issues associated with conformal coat contamination and ribbon cable pin misalignment within the steering gear motor may lead to a loss of the motor position sensor signal, resulting in a sudden loss of power assist while driving.The recall covers approximately 393,623 vehicles built from September 2010 through February 2012:2011-12 Fusion built SEP 2010 - FEB 2012; 2011-12 Lincoln MKZ built SEP 2010 - FEB 2012; 2011 Milan built SEP 2010 - DEC 2010; 2011-13 Taurus built SEP 2010 - FEB 2012; 2011-13 Flex with 3.5L GTDI engine built SEP 2010 - FEB 2012; and 2011-13 MKS, MKT with 3.5L GTDI engine built SEP 2010 - FEB 2012.The repair consists of updating the PSCM software to prevent a loss of steering assist while driving. The revised software will provide audible and visual warnings to the driver. If one or more of the following DTCs are stored, C1B00-62, C200B-2F, C200B-61, C200B-62, C200C-2F, C200D-49, U0300-00, U2011-49, U2011-61, U3000-46, U3000-49, U3000-61, U3000-72, U3000-96, P07AE-09, the dealer will replace the EPAS system at no charge to the owner.ODI's analysis of failure data for this PE identified a total of 2,584 complaints to ODI and Ford and 9,967 Ford warranty claims related to the alleged defect.The recalled vehicles account for 1,634 of the complaints and 7,311 of the warranty claims.ODI's analysis identified 40 complaints alleging crashes that may be related to loss of steering assist while driving, 20 of which involved vehicles included in Ford's recall.The information available for the alleged crashes were not sufficient to assess specific causes of the incidents or to verify EPAS malfunctions in each case.Most of the crashes were low-speed impacts with curbs or roadside objects resulting in wheel or minor body damage.None of the injury claims indicated medical attention was required.In addition, statistical modeling of the failure data by NHTSA's National Center for Statistics and Analysis projected 10-year failur
PE13003 · Electronic Throttle Body Malfunction
Opened Feb 21, 2013 · Closed Feb 28, 2014
Status: closed (inferred from source dates) · Engine
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
EA12009 · Floor Mat Interference With Accelerator
Opened Dec 12, 2012 · Closed Jun 12, 2014
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Additional source detail variants (2)
Vehicle Speed Control:accelerator Pedal
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
Vehicle Speed Control
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.
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